Wikimedia Foundation Governance Wiki foundationwiki https://foundation.wikimedia.org/wiki/Home MediaWiki 1.47.0-wmf.4 first-letter Media Special Talk User User talk Wikimedia Wikimedia talk File File talk MediaWiki MediaWiki talk Template Template talk Help Help talk Category Category talk Resolution Resolution talk Legal Legal talk Minutes Minutes talk Policy Policy talk Endowment Endowment talk Agenda Agenda talk Archive Archive talk Memory Memory talk Committee Committee talk Campaign Campaign talk TimedText TimedText talk Module Module talk Translations Translations talk Legal talk:Sound Logo Contest/Attributions 103 35509 582954 539201 2026-05-29T15:55:14Z Chit Oo84 313674 /* */ Music song singing 582954 wikitext text/x-wiki Music song singing == license column == edit request: for 'P1180480 The Owu Waterfalls in Kwara State Solasly', replace or supplement the noncommercial license with GFDL, as that's the one that allows it to be on Commons in the first place. Also, the True's beaked whale row is duplicated. [[User:Arlo Barnes|Arlo Barnes]] ([[User talk:Arlo Barnes|talk]]) 19:25, 13 September 2022 (UTC) r5q7ikk2wsiekkgoxhysrelmtkbqn7e 582955 582954 2026-05-29T15:58:40Z NDG 145120 Reverted edits by [[Special:Contribs/Chit Oo84|Chit Oo84]] ([[User talk:Chit Oo84|talk]]) to last version by Ameisenigel: test edits, please use the sandbox 146256 wikitext text/x-wiki == license column == edit request: for 'P1180480 The Owu Waterfalls in Kwara State Solasly', replace or supplement the noncommercial license with GFDL, as that's the one that allows it to be on Commons in the first place. Also, the True's beaked whale row is duplicated. [[User:Arlo Barnes|Arlo Barnes]] ([[User talk:Arlo Barnes|talk]]) 19:25, 13 September 2022 (UTC) fxgkiyvw5zeb9l34bwgyqduu9ihon5f 582956 582955 2026-05-29T16:09:45Z Chit Oo84 313674 /* နာမှလှတဲ့ဘဝ */ new section 582956 wikitext text/x-wiki == license column == edit request: for 'P1180480 The Owu Waterfalls in Kwara State Solasly', replace or supplement the noncommercial license with GFDL, as that's the one that allows it to be on Commons in the first place. Also, the True's beaked whale row is duplicated. [[User:Arlo Barnes|Arlo Barnes]] ([[User talk:Arlo Barnes|talk]]) 19:25, 13 September 2022 (UTC) == နာမှလှတဲ့ဘဝ == ငယ်စဥ်ခလေးဘဝအချိန်လေးအား ပြန်လိုချင်နေမိလို့.. အသက်ရွယ်နဲ့မလိုက်လူ့အသိုင်းဝိုင်း ကြားမှာဖိနှိမ်မှုများစွာနဲ့ ခက်ခဲကြမ်းတမ်းတဲ့လမ်းလဲ အဖေမရှိတော့အလင်းတွေပျောက်ရှ အမေတခုသားတခုမျက်နာငယ် ဆွေမျိုးအသိုင်းတွေကြား.. '''Rap''' အမေကပြောတယ်ငါ့သား မင်းအဖေသာမရှိရင်မင်းဘဝအတွက် အမေအတော်လေးရင်လေးတာဘဲ ပြောနေရင်းအမေမျက်ရည်များ မျက်ဝန်းမှချွဲ ရှေ့ဆက်လျောက်ဖို့ရော မင်းဘယ်လိုဆက်တွေးမှာလဲ [[User:Chit Oo84|Chit Oo84]] ([[User talk:Chit Oo84|talk]]) 16:09, 29 May 2026 (UTC) 99fw9dx4re0btwbb8si2gq9951ci8jp 582960 582956 2026-05-29T21:43:12Z Arlo Barnes 2895 /* နာမှလှတဲ့ဘဝ */ Reply 582960 wikitext text/x-wiki == license column == edit request: for 'P1180480 The Owu Waterfalls in Kwara State Solasly', replace or supplement the noncommercial license with GFDL, as that's the one that allows it to be on Commons in the first place. Also, the True's beaked whale row is duplicated. [[User:Arlo Barnes|Arlo Barnes]] ([[User talk:Arlo Barnes|talk]]) 19:25, 13 September 2022 (UTC) == နာမှလှတဲ့ဘဝ == ငယ်စဥ်ခလေးဘဝအချိန်လေးအား ပြန်လိုချင်နေမိလို့.. အသက်ရွယ်နဲ့မလိုက်လူ့အသိုင်းဝိုင်း ကြားမှာဖိနှိမ်မှုများစွာနဲ့ ခက်ခဲကြမ်းတမ်းတဲ့လမ်းလဲ အဖေမရှိတော့အလင်းတွေပျောက်ရှ အမေတခုသားတခုမျက်နာငယ် ဆွေမျိုးအသိုင်းတွေကြား.. '''Rap''' အမေကပြောတယ်ငါ့သား မင်းအဖေသာမရှိရင်မင်းဘဝအတွက် အမေအတော်လေးရင်လေးတာဘဲ ပြောနေရင်းအမေမျက်ရည်များ မျက်ဝန်းမှချွဲ ရှေ့ဆက်လျောက်ဖို့ရော မင်းဘယ်လိုဆက်တွေးမှာလဲ [[User:Chit Oo84|Chit Oo84]] ([[User talk:Chit Oo84|talk]]) 16:09, 29 May 2026 (UTC) :("Life is beautiful in pain: I long to return to my childhood days… I'm not yet old enough, yet I'm already burdened by countless pressures from society and treading a harsh, unforgiving path. With no father, the light has vanished, and in the eyes of my mother and me, among our relatives… My mum says, "My son, without your father I'm really worried about your life." As she spoke, tears welled in her eyes. How do you think you'll carry on from here?") Did you mean to post this here or somewhere else? [[User:Arlo Barnes|Arlo Barnes]] ([[User talk:Arlo Barnes|talk]]) 21:43, 29 May 2026 (UTC) dk1j5ahmigjagrkl3iym4x7is7ol2s0 Translations:Policy:Wikimedia Foundation Office Actions Policy/Page display title/id 1198 169589 583010 504802 2026-05-30T10:06:20Z Bayahiu 267790 583010 wikitext text/x-wiki Kebijakan:Kebijakan Tindakan Kantor Yayasan Wikimedia 85d31o0bu4lgjoqy6axmsgyvh5wjuff Translations:Policy:Wikimedia Foundation Office Actions Policy/2/id 1198 169590 582986 504803 2026-05-29T23:58:12Z Bayahiu 267790 582986 wikitext text/x-wiki Inilah laman kebijakan resmi [[$wmf|Yayasan Wikimedia]], didirikan oleh [[$jimbo|Jimmy Wales]] dan didukung oleh Yayasan sebagaimana diperlukan untuk pengoperasian situs di bawah kekuasaan hukumnya. 9kwbusrs2h80bkoebbswv4gempmd8kz 582988 582986 2026-05-29T23:58:31Z Bayahiu 267790 582988 wikitext text/x-wiki Inilah laman kebijakan resmi [[$wmf|Yayasan Wikimedia]], didirikan oleh [[$jimbo|Jimmy Wales]] dan didukung oleh Yayasan sebagaimana diperlukan untuk pengoperasian situs di bawah wilayah hukumnya. fp5j231cpppm6jgvixzqdown701t4az 582990 582988 2026-05-29T23:58:45Z Bayahiu 267790 582990 wikitext text/x-wiki Inilah laman kebijakan resmi [[$wmf|Yayasan Wikimedia]], didirikan oleh [[$jimbo|Jimmy Wales]] dan didukung oleh Yayasan sebagaimana diperlukan untuk operasional situs di bawah wilayah hukumnya. 8ba1tb6hm6u9nq3di4efpn3ixo8nmxk Policy:Wikimedia Foundation Office Actions Policy/id 106 169591 582987 558466 2026-05-29T23:58:13Z Bayahiu 267790 582987 wikitext text/x-wiki <languages /> {{policy-staff|nosidebar=true}} Inilah laman kebijakan resmi [[:m:Special:MyLanguage/Wikimedia Foundation|Yayasan Wikimedia]], didirikan oleh [[{{lwp|Jimmy Wales}}|Jimmy Wales]] dan didukung oleh Yayasan sebagaimana diperlukan untuk pengoperasian situs di bawah kekuasaan hukumnya. {{divbox|yellow|2=Pemberitahuan|3=<span lang="en" dir="ltr" class="mw-content-ltr">In February 2024, this page was updated to expand the range of Office Actions to include minor updates to the appeals process as well as ensuring that repeat offenders have been previously warned before issuing a global ban (except in sufficiently severe cases) for regulatory compliance. Typos, linguistic issues and broken links to external resources were also fixed.</span>}} {{nutshell|1=<span lang="en" dir="ltr" class="mw-content-ltr">Sometimes the Wikimedia Foundation may have to delete, protect, blank a page or take other actions without going through the normal site/community process(es) to do so. These changes may be temporary or permanent measures to prevent legal trouble or personal harm and ''should not be undone'' by any user.</span>}} <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions policy is a set of guidelines and [[Special:MyLanguage/Policy:Office actions/procedures|procedures]] regarding official changes to or removals of content on the Wikimedia projects, or actions against specific individuals, performed by Foundation staff members and under the authority of the Wikimedia Foundation, upon receipt of one or multiple complaints from the community or the public, or as required by law. Complaints that may lead to enforcement of office actions may include, but are not limited to, [[{{lwp|Privacy laws of the United States}}|privacy violations]], [[{{lwp|Child protection}}|child protection]], [[{{lwp|Copyright infringement}}|copyright infringement]] or systematic [[{{lwp|Wikipedia:Harassment}}|harassment]]. All office actions are performed pursuant to the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Purpose and scope == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The purpose of this policy is to help improve the actual and perceived safety of Wikimedia community members, the movement itself, and the public in circumstances where actions on local community governance level are either insufficient or not possible. Local policies remain primary on all Wikimedia projects, as explained in the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], and office actions are complementary to those local policies. However, there may be some rare cases where the Wikimedia Foundation must override local policy, such as in complying with valid and enforceable court orders to remove content that might otherwise comply with policy or in protecting the safety of the Wikimedia communities or the public. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Some of the actions described or referenced in this policy mirror actions also taken by the Wikimedia communities and local governance mechanisms. All actions mentioned under this policy refer to actions taken by the Foundation and any equivalent actions performed by the communities are explicitly called out. For example, the terms "global ban" or "event ban" under this policy refer to global bans and event bans enforced by the Foundation respectively even though similar bans may be placed by Wikimedia affiliates or the Community. </div> </div>{{anchor|primaryactions}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Primary office actions == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not hold editorial or supervisory control over content and conduct in the Wikimedia projects; this work is done by a largely autonomous community of volunteers who, in accordance with our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], create their own policies meant to uphold the educational goals of our movement. However, in cases where community actions have not been effective and/or legal considerations require us to intervene, we may take actions accordingly. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation global ban</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A [[:m:Special:MyLanguage/WMF Global Ban Policy|global ban]] is one of the most severe actions the Foundation may take in order to address misconduct or serious threats to the safety of users, the public or the projects, pursuant to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. It is performed primarily in order to help assure the actual and perceived safety of users of the Wikimedia projects and assist in preventing prohibited behavior that hinders contributions and dialogue. Situations that may lead to a Foundation global ban include, but are not limited to: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment of users on multiple projects;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment off of the Wikimedia sites so as to threaten (emotionally or physically) users;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Place in danger, significantly compromise or otherwise threaten the trust or safety of our users or employees;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users repeatedly or egregiously violating our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], such as through hosting illegal content on Wikimedia servers; or</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Threatening or compromising the security of Wikimedia infrastructure.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, a Foundation global ban will be issued following Terms of Use violations that - individually - would not be sufficient enough to warrant a global ban, but form part of a broader pattern of seriously problematic conduct. In those cases, the global ban will typically be issued only after prior warnings (from the community, and/or the Foundation). However, the Foundation reserves the right to impose a global ban directly, in sufficiently severe cases of repetitive Terms of Use violation, or where it has not been practical to offer warnings. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A global ban prohibits individuals, either in their own capacity or as agents of others, from all Wikimedia Foundation websites, platforms and activities. This includes, but is not limited to, any site listed at www.wikimedia.org, mailing lists hosted by the Foundation, Wikimedia Cloud Services and Wikimedia technical infrastructure such as Phabricator as well as any in-person events sponsored or funded by the Foundation. Accordingly, an individual globally banned by the Foundation may not participate in, edit, contribute, or otherwise modify any content on those sites, platforms, or lists without the explicit permission of the Wikimedia Foundation. </div> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">A global ban is placed against an individual instead of against a specific username. It therefore applies to any alternate accounts an individual may control and any accounts they might create after the ban has been enacted. It can also apply to anonymous / "IP accounts" the banned individual may be using or may use in the future.</span> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">Global bans are considered a last resort and are only enforced upon receipt of complaint, investigation, extensive review and explicit approval by several Foundation staff members. As they prohibit all involvement in the Wikimedia projects, websites, platforms and activities from the moment they are enacted, by definition they also prohibit potentially positive future involvement of the banned individual, regardless of the outcome of that involvement. Knowingly facilitating the contributions of a globally banned individual, acting as a proxy for such a person, or attempting to interfere with Foundation staff or volunteer administrators, bureaucrats or functionaries enforcing a global ban in line with local policies may result in sanctions, including loss of advanced user rights or suspension of contributing access to Wikimedia sites. Since global bans are reserved for severe cases, their duration should typically be expected to be indefinite.</span> <br /> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation event ban</span>'''</div> <div class="mw-collapsible-content"> <span lang="en" dir="ltr" class="mw-content-ltr">A [[Special:MyLanguage/Policy:Wikimedia Foundation Event Ban Policy|Foundation event ban]] is an office action enforced in order to help improve the actual and perceived safety of users attending Wikimedia in-person events. It is placed under exceptional circumstances such as repeated abuse or behavior that compromises the trust and safety of our volunteers or users. While not limited to these examples, Foundation event bans may be enacted in situations such as where:</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or have threatened to exhibit harassing or otherwise abusive conduct during in-person events.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or indicated intention to attend in-person events in bad faith or to systematically undermine discussions and collaboration in pursuit of the Wikimedia mission and vision.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> An event ban restricts the access, attendance and/or participation of individuals at offline events that are sponsored or funded by the Wikimedia Foundation or, in some cases, associated entities (such as movement affiliates or partners). This is not an action unique to the Foundation; local Wikimedia communities may also enact event bans under [[:m:Special:MyLanguage/Grants:Friendly Space Policies|relevant policy]] when they feel that a ban will help maintain the trust and safety of community members and users attending offline events. Event bans imposed by the Foundation may be subject to different criteria than those developed and observed by affiliated movement organizations, but are intended to complement them. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Being banned from local events does not automatically mean that one is banned from all global events. The terms of one event ban can differ from those of another and may depend on multiple variables. For example, Foundation event bans can be: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Location specific. One may be banned in all in-person events taking place within a certain geographical area, such as a city or a country.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Project specific. They may be applicable to any events relating to work and/or collaboration on particular projects or language projects, such as work on MediaWiki, Wikiprojects or the English Wikipedia.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Time specific. Event bans may not necessarily be indefinite; they may be placed for a specific period.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While an event ban may be lifted if it is found that it has served its purpose, continued abuse from the banned user may weigh into a decision by the Foundation to expand the ban. If notice of an event ban does not include a specific expiration date or note that it is irrevocable, an appeal may be sent to {{email|ca|wikimedia.org}}. (Event bans that are part of global bans or lead to global bans are not subject to appeal.) </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Event bans may be one step before a global ban, as they are placed in situations where a complaint has been placed to the Foundation regarding user conduct that specifically occurs or may occur during in-person events. They may, however, exist in isolation, if the issue leading to the event ban is not a concern in online interaction or behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuant to this and the Foundation event bans policy, names or pseudonyms of individuals explicitly (through an event ban) or implicitly (through a global ban) banned from attending events may be made available to designated teams or individuals within an event organization team/safe space committee/chapter, in the form of the event bans list. The list may include more identifying information if available, including photographs to help in identification. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left" id="dmca">'''<span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation encourages people to first consider taking advantage of the existing community-led processes in order to report and resolve instances of copyright infringement. This can be done by reaching out to the Wikimedia volunteer email response team ([[:m:Special:MyLanguage/Volunteer Response Team|VRT]]) at {{email|info|wikimedia.org}} with an informal request for content removal, including all relevant information in support of your request such as the location of the reported material and well as information that helps establish copyright ownership and the legality or illegality of the material's use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, the Foundation may also receive requests to remove content from a Wikimedia Project through a formal DMCA takedown process. Before [[Special:MyLanguage/Policy:DMCA Policy|complying with a DMCA notice]], the Foundation reviews every DMCA notice we receive to ensure that it complies with the requirements of the DMCA statute and United States copyright law. We reject notices that we do not believe are legally valid. Upon review of the request by the Foundation's Legal team, the removal itself will usually be performed by a Support & Safety team member, using their staff account. In the spirit of transparency, the Foundation informs the Wikimedia community each time it performs a DMCA takedown through [[Special:MyLanguage/Category:DMCA|this page]] (also [[:c:Commons:Special:MyLanguage/Office actions/DMCA notices|mirrored on Commons]] for Commons-based requests), as well as through aggregate statistics, in its biannual [[{{foundationsite|1=about/transparency/}}|transparency reports]]. </div> {{anchor|counternotice}} <div lang="en" dir="ltr" class="mw-content-ltr"> Removals of material due to receipt of a valid DMCA notice can be challenged. The recourse for restoring such material is to file a counter-notice with the Foundation. Please note that filing a counter-notice may lead to legal proceedings between you and the complaining party to determine ownership of the material. The DMCA process requires that you consent to the jurisdiction of a United States court. If you believe there is no legal basis for a takedown notice which has been acted upon by the Foundation, you are welcome to visit the following sites, as a first step in learning about filing a counter-notice: </div> * [//lumendatabase.org/topics/5 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen Copyright FAQ</span>] * [//lumendatabase.org/topics/29 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Notices FAQ</span>] * [//lumendatabase.org/topics/22 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Counter-Notice Claiming Fair Use</span>] * [//www.eff.org/issues/dmca <span lang="en" dir="ltr" class="mw-content-ltr">EFF on DMCA</span>] * [//www.citmedialaw.org/legal-guide/responding-dmca-takedown-notice-targeting-your-content <span lang="en" dir="ltr" class="mw-content-ltr">Digital Media Law Project on Responding to a DMCA Take-down notice</span>] * [//www.newmediarights.org/guide/legal/copyright/dmca/Sample_DMCA_CounterNotice_letter_when_claiming_fair_use_of_a_copyrighted_work <span lang="en" dir="ltr" class="mw-content-ltr">New Media Rights Sample DMCA CounterNotice letter when claiming fair use of a copyrighted work</span>] * [//www.copyright.gov/help/faq/ <span lang="en" dir="ltr" class="mw-content-ltr">The United States Copyright Office</span>] <div lang="en" dir="ltr" class="mw-content-ltr"> As with all office actions, reverting DMCA notice takedowns without appropriate legal reasons is strongly discouraged. As a matter of policy, the Wikimedia Foundation will terminate, in appropriate circumstances, the accounts of repeat infringers as provided under the Digital Millennium Copyright Act (17 U.S.C. 512). In most cases, it will also terminate the accounts of users who, upon being notified that content they have contributed has been removed as a result of a DMCA complaint, revert that removal. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Child protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The safety of minors is extremely important for us, and we go to great lengths to help assure it. To that effect, if we believe minors are at risk, we will take actions right away. These actions aim at mitigating both conduct as well as content promoting child abuse. Child abuse may be discussed educationally as part of the content of Wikimedia projects, but never promotionally or with the purpose of titillation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuing or facilitating inappropriate adult–child relationships is not acceptable in the Wikimedia projects. This type of activity may include, but is not limited to, posting child pornography or any material depicting inappropriate sexual acts between adults and minors that violate applicable law, distributing or trafficking obscene material against minors that is unlawful under applicable law, conducting communications with under-aged users through the Wikimedia projects in an attempt to groom them or attempting to move their communications to platforms outside of the Wikimedia projects for grooming purposes, or attempting to approach minors inappropriately during Wikimedia in-person events. In contrast, contact for the purpose of organising and running school-related editathons is acceptable. Read more about our [[Special:MyLanguage/Policy:Combating online child exploitation|combating online child exploitation policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Concerns about child safety are reviewed and appropriate actions are taken as a matter of priority. Instances we believe to be child pornography, including information brought to our attention through requests for nonpublic user information, are reported to the [//www.missingkids.com/home National Center for Missing and Exploited Children] (NCMEC), in line with our [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines#childsafety|Requests for user information guidelines and procedures]]. If your request has already been reported to NCMEC or relates to a case being handled by NCMEC, please include the case or report information in your request. The Foundation may also take additional actions against individuals found be engaging in such activities such as alerting local or international law enforcement. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Secondary office actions == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <span lang="en" dir="ltr" class="mw-content-ltr">The actions listed under this section are generally performed at the Foundation's discretion, as a possible outcome of evaluation of a separate report. Direct requests for these actions will generally be deferred to appropriate community governance mechanisms. In the past, the Foundation has only taken these actions under extraordinary circumstances.</span> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Conduct warning</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning is issued when a situation is observed to be problematic and is meant to be a preventative measure of further escalation. It is considered as a step geared towards de-escalation of the situation, when this is believed to have sufficient margin for it. It informs the recipient that behavior they may consider acceptable is in fact not, grants them the opportunity to reflect on it, and encourages them to take corrective measures towards mitigating and eventually eliminating it. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning will usually be issued by the Foundation in situations where a contributor's online or/and offline behavior is considered borderline abusive, disruptive or otherwise hinders the collaborative process, but does not yet rise to the level of corrective actions. Such a warning will typically aim to address the type of conduct that may include, but is not limited to, repeated personal attacks, edit/status warring, impersonation or otherwise inappropriate in-person commentary and behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> No data has been compiled on how well conduct warnings succeed, and the Wikimedia Foundation lacks the resources to provide ongoing counseling to warned individuals on how to modify behaviors. However, while the Foundation does not believe that positive contributions outweigh harmful behaviors, there may be some circumstances where a warning is offered as a courtesy to contributors who may be otherwise sanctioned by an event or global ban. Warnings will be given only after an extensive evaluation, including review by multiple relevant staff, and will be issued confidentially. Their intent is not to shame the individual or escalate the situation, but to offer a contributor believed to be working in good faith an opportunity to cease behaviors that will otherwise lead to sanctions. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Removal of advanced rights</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> In extremely rare situations, the Foundation may become aware of circumstances and information regarding major breaches of trust performed by Wikimedia functionaries or other users with access to advanced tools. It may not be possible to share some or all of that information with the Wikimedia communities due to privacy reasons and therefore can not be handled through existing community governance mechanisms. In some of those cases the abuses reported may not rise to the level of irreversibly expelling Wikimedians from the communities; however, they may be severe enough to have breached the community's trust in the individuals involved and therefore warrant removal of administrative rights. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Removal of user rights are usually either permanent or long term. Rebuilding trust is not impossible, which is why individuals are encouraged to reflect on their actions leading up to their advanced rights removal and consider how they may best serve the communities moving forward. In situations of long term removals, and once the no-rights period has elapsed, a contributor may have to fulfill additional criteria before they are permitted to reapply for advanced rights; those are made known to them at the time of the removal of advanced rights. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Use of advanced rights by Foundation staff == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> There is a wide range of administrative actions that may be performed by the Wikimedia Foundation during evaluation of reports of misconduct, in upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. Theoretically, this could be any administrative action that can be performed by volunteers in the communities. The Foundation supports and encourages community autonomy and therefore strives to take the smallest amount of action possible, which is why it is not customary to accept community requests for said actions. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">CheckUser</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> Of all admin rights, [[:m:Special:MyLanguage/CheckUser policy|CheckUser]] is the one most commonly used by the Foundation's Trust & Safety team, in order to help assure the trust and safety of Wikimedia communities. More often than not, it is used during the review process of emergency reports regarding [[:m:Special:MyLanguage/Threats of harm|threats of harm]] against Wikimedia community members, contributors, public figures or the general public. It may also be used in response to requests for information, in line with [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines|Requests for user information procedures & guidelines]] and our [[Special:MyLanguage/Policy:Privacy policy|Privacy policy]], or in connection with legal disputes (for example to verify the truth of claims made by someone that is suing the Foundation) and regulatory investigations. It may sometimes be used in relation to investigation of long term abuse in consideration of a global ban as well as when issuing a global ban. Last but not least, it may be used when reviewing reports of sockpuppets suspected to be used by globally banned users, in enforcing a global ban. In any case, performing CheckUser alone does not mean/prove that the person checked has done something wrong. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It should be noted that, because of the sensitive nature of the information it may convey, CheckUser is only used when the information is pertinent in protecting the communities and broader Wikimedia movement, and only if there is no other reasonable way to obtain it. While the Foundation may share CheckUser information with highly trusted members of the community (i.e. stewards), we may opt to withhold said information if revealing it hinders ongoing efforts by law enforcement to protect the public or endangers Wikimedia community members. This action is performed through a Foundation staff account. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Page protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:m:Special:MyLanguage/Help:Protection|Page protection]] prevents a broad range of users from editing a specific article or page. It may affect contributors with or without special permissions and we may also impose a "do not touch" rule that impacts all contributors. Foundation page protection is granted in only the rarest circumstances and typically requires a court order or a substantial risk to the trust and safety of users, staff, or the public. It is otherwise left for community mechanisms to handle, in line with [[{{lwp|Wikipedia:Requests for page protection}}|local project policies]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When a page is protected under this policy, the template "<code><nowiki>{{pp-office}}</nowiki></code>" will be placed prominently on the page and the page will be [[:m:Special:MyLanguage/Protect|protected]]. An article may be reduced to a few sentences to remove questionable content, and people are then invited to build it up to a more reputable state. This will be indicated by the template <code><nowiki>{{reset}}</nowiki></code> (or related, such as <code><nowiki>{{pp|reset}}</nowiki></code>) along with instructions to be followed by everyone. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Range blocks</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:mw:Special:MyLanguage/Help:Range blocks|Range blocks]] are typically an action taken by the communities in order to help reduce vandalism and disruption. However, in some cases the Foundation may impose a range block in order to enforce a global ban, while upholding our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Range blocks prevent a group of IP addresses from becoming active on the Wikimedia projects; range-blocked IPs are disabled from creating an account, editing on the projects, contacting other contributors through on-wiki features, etc. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When range blocks are placed in the course of enforcing a global ban, they are performed under the WMFOffice account. In any other situations, they are performed through a staff account. </div> </div> </div> </div> {{anchor|1=requesting}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Requesting an office action == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> A request for consideration of an office action should be placed to the Foundation team whose purview the specific action falls under. This can be the [[:m:Special:MyLanguage/Trust and Safety|Trust & Safety team]] or the [[:m:Special:MyLanguage/Wikimedia Foundation Legal department#Legal_Affairs|Legal Affairs team]]. While requests may initially be sent to other Foundation teams or staff and then forwarded accordingly, it is best that the request is sent directly through one of the above communication channels, to ensure speedier review. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In order for the request to be considered, it is important that it includes the following: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Explicitly specifies the action requested.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes a succinct summary of the reasons for the request.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Provides evidence (URLs) that there have already been attempts to have the issue resolved through local community governance structures where applicable and where possible.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes any crucial information and evidence in support of the request, including pertinent documentation, subject to specific action requirements as detailed under the corresponding section.</span> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Who performs office actions? == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office actions are performed strictly by Foundation staff or contractors. They may be authorized by any representative or delegate of the Wikimedia Foundation - usually as directed by the Foundation's [[:m:Special:MyLanguage/Legal|legal counsel]], certain members of the [//wikimediafoundation.org/role/staff-contractors/ Foundation office staff] or as prescribed by each individual policy related to the specific office action. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation staff members usually performing office actions are: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">[[:m:User:WMFOffice|the role account WMFOffice]].</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Members of the [[:m:Special:MyLanguage/Trust and Safety|Trust and Safety team]] with their staff user accounts.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions will usually come from a role account, with the username User:WMFOffice. In some cases, like performing DMCA takedowns, office actions may be performed by one's staff account. Either way, they will be clearly indicated both during and after to prevent ambiguities. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Wikimedia administrators and others who have the technical power to revert or edit office actions are strongly cautioned against doing so. Unauthorized modifications to office actions will not only be reverted, but may lead to sanctions by the Foundation, such as revocation of the rights of the individual involved. When in doubt, community members should consult the Foundation member of staff that performed the office action, or their line manager. However, details regarding an office action are only shared to the extent that they do not compromise the safety of users, the public or the project. </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Timeline of office actions == </div> [[File:Trust and Safety Office action workflow.png|thumb|<span lang="en" dir="ltr" class="mw-content-ltr">The Office actions workflow (in English)</span>|alt=<span lang="en" dir="ltr" class="mw-content-ltr">A flowchart documenting the office actions workflow</span>]] <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Each office action request is as unique as the person it regards. This applies especially to requests regarding conduct issues; content related actions tend to be more straightforward. Moreover, each action listed under this policy is subject to different internal processes; it may be the outcome of evaluation of a reported behavior rather than the evaluation happening in order to determine if a requested action is warranted. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> For these reasons there is no set timeline for office actions in general. However, we do try to respond to them as soon possible and try to adhere to the following timeline guidelines: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Global bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Event bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance: 7 business days</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Child protection: 24 hours</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While we strive to adhere to the aforementioned timeline guidelines, it is possible that it takes a lot longer for an office action request to be evaluated and granted. Delays in evaluation can be caused due to receipt of additional/new information regarding the original request, the request expanding substantially during evaluation or other unforeseen circumstances. </div> </div> {{anchor|appeals}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Appeals == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office Actions, or Foundation decisions ''not'' to take an Office Action, can be appealed within 6 months of their first issuance or of their substantial, atypical modification (the extension of a suspension by several months, for example, does not trigger a new right to appeal) upon legal counsel approval. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Only individuals directly involved in a case may request review, either as an individual who requested the initial case or as an individual under investigation. Reviews may be requested following our decision (i.e., whether or not to take an Office Action), at the end of the investigation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Appeals against office actions should be sent by email to {{email|appeals|wikimedia.org}}, setting out the reason(s) why it was inappropriate. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> With regards to office actions undertaken around investigations into the behavior of specific users, the volunteer [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Trust & Safety Case Review Committee]] has been formed to review appeals of eligible Trust & Safety office actions. More details may be found on the Trust & Safety Case Review Committee page. </div> </div> {{anchor|general}} <div lang="en" dir="ltr" class="mw-content-ltr"> == General information == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It is important to help clarify a few points regarding office actions in general: </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are extremely rare.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> In comparison to actions taken throughout the Wikimedia projects, led by the local community governance mechanisms in pursuit of our vision and mission and in compliance to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], the number of office actions is very, very small. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are preventable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> All conduct mitigated by office actions is unwanted on a Wikimedia project in the first place; if such is observed and corrected (i.e. removed, ceased or otherwise prevented), no complaint is likely to be made as there is nothing to complain about. Similarly, if a complaint is resolved before any action is taken, it is unlikely for an office action to subsequently take place. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are transparent when possible, but safety (and legal compliance) come first.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> It is not always possible to maintain the same level of transparency for every office action listed under this policy as, in some situations, complete or even partial transparency can compromise the right to privacy and/or safety of involved individuals or hinder ongoing police investigations. We are committed to be transparent wherever possible, but not at the risk of placing Wikimedia users, the public, or the projects in danger. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are governed by strict internal processes.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The lack of transparency involved in certain office actions does not remove accountability of those enforcing them; they are required to comply with internal processes and protocols and are never enforced without multi-level review and explicit approval. We will share information regarding final office actions and internal processes followed in enforcing them, whenever we can. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are not based on personal grudges.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> They are performed only following explicit complaints to the [[:m:Special:MyLanguage/Wikimedia Foundation|Wikimedia Foundation]] about the content of a [[:m:Special:MyLanguage/Wikimedia projects|Wikimedia project]] or certain abusive behavior taking place within or affecting the wellbeing, trust and safety of contributors in a Wikimedia project. In some cases, investigations may be prompted by Law enforcement requests or as part of our policy enforcement processes.They are also taken in line with prescribed processes and are subject to strict internal review by multiple members of staff in the Wikimedia Foundation hierarchy. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abusive requests are not acceptable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> We are committed to attempt to address all valid requests for an office action submitted to us, in good faith, and through the appropriate communications channels. However, we will not consider requests themselves breaching our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]] or [[Special:MyLanguage/Policy:Friendly space policy|Friendly space]] or other behavioral policies, or requests accompanied by demands for preferential treatment (such as control over the article). We will not tolerate intimidation, threats of harm or any other communication that may constitute harassment towards our staff. If any of the above conduct is observed and if inappropriate reporting behavior continues after we have issued a warning, we may entirely refuse to communicate with the reporting party. The lock-out period will be determined based on the seriousness, frequency, number and - if reasonably apparent - presumed intent (e.g. apparent bad faith) of the abusive reports. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Post-action monitoring.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not generally monitor the projects for breaches to the office actions it has enforced. It relies on the Wikimedia community's help in keeping the communities safe and thriving by reporting such breaches to the Trust & Safety team, who will review them on a case-by-case basis and take appropriate actions. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Enforcing office actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> Community members are welcome to but not expected or obliged to help enforce office actions. If they choose to do so on the grounds of upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], however, this should not be a punishable action and they should not be subject to sanctions. One can help enforce office actions in multiple ways such as reporting socks of an interaction-banned contributor using them to interact with another user, removing content uploaded by a globally banned user, informing of an event banned contributor's intent to turn up at an event they should not be attending, etc. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abuse of office or staff actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> If you think that the office actions listed under this policy have been abused, you can submit your concerns through {{email|ca|wikimedia.org}}. This email address can also be used to report potential abuse by staff accounts such as inappropriate conduct or use of their advanced user rights. </div> </div> 2w4ss6oapnltl0zqod5ypnkkkph4qlx 582989 582987 2026-05-29T23:58:32Z Bayahiu 267790 582989 wikitext text/x-wiki <languages /> {{policy-staff|nosidebar=true}} Inilah laman kebijakan resmi [[:m:Special:MyLanguage/Wikimedia Foundation|Yayasan Wikimedia]], didirikan oleh [[{{lwp|Jimmy Wales}}|Jimmy Wales]] dan didukung oleh Yayasan sebagaimana diperlukan untuk pengoperasian situs di bawah wilayah hukumnya. {{divbox|yellow|2=Pemberitahuan|3=<span lang="en" dir="ltr" class="mw-content-ltr">In February 2024, this page was updated to expand the range of Office Actions to include minor updates to the appeals process as well as ensuring that repeat offenders have been previously warned before issuing a global ban (except in sufficiently severe cases) for regulatory compliance. Typos, linguistic issues and broken links to external resources were also fixed.</span>}} {{nutshell|1=<span lang="en" dir="ltr" class="mw-content-ltr">Sometimes the Wikimedia Foundation may have to delete, protect, blank a page or take other actions without going through the normal site/community process(es) to do so. These changes may be temporary or permanent measures to prevent legal trouble or personal harm and ''should not be undone'' by any user.</span>}} <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions policy is a set of guidelines and [[Special:MyLanguage/Policy:Office actions/procedures|procedures]] regarding official changes to or removals of content on the Wikimedia projects, or actions against specific individuals, performed by Foundation staff members and under the authority of the Wikimedia Foundation, upon receipt of one or multiple complaints from the community or the public, or as required by law. Complaints that may lead to enforcement of office actions may include, but are not limited to, [[{{lwp|Privacy laws of the United States}}|privacy violations]], [[{{lwp|Child protection}}|child protection]], [[{{lwp|Copyright infringement}}|copyright infringement]] or systematic [[{{lwp|Wikipedia:Harassment}}|harassment]]. All office actions are performed pursuant to the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Purpose and scope == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The purpose of this policy is to help improve the actual and perceived safety of Wikimedia community members, the movement itself, and the public in circumstances where actions on local community governance level are either insufficient or not possible. Local policies remain primary on all Wikimedia projects, as explained in the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], and office actions are complementary to those local policies. However, there may be some rare cases where the Wikimedia Foundation must override local policy, such as in complying with valid and enforceable court orders to remove content that might otherwise comply with policy or in protecting the safety of the Wikimedia communities or the public. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Some of the actions described or referenced in this policy mirror actions also taken by the Wikimedia communities and local governance mechanisms. All actions mentioned under this policy refer to actions taken by the Foundation and any equivalent actions performed by the communities are explicitly called out. For example, the terms "global ban" or "event ban" under this policy refer to global bans and event bans enforced by the Foundation respectively even though similar bans may be placed by Wikimedia affiliates or the Community. </div> </div>{{anchor|primaryactions}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Primary office actions == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not hold editorial or supervisory control over content and conduct in the Wikimedia projects; this work is done by a largely autonomous community of volunteers who, in accordance with our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], create their own policies meant to uphold the educational goals of our movement. However, in cases where community actions have not been effective and/or legal considerations require us to intervene, we may take actions accordingly. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation global ban</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A [[:m:Special:MyLanguage/WMF Global Ban Policy|global ban]] is one of the most severe actions the Foundation may take in order to address misconduct or serious threats to the safety of users, the public or the projects, pursuant to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. It is performed primarily in order to help assure the actual and perceived safety of users of the Wikimedia projects and assist in preventing prohibited behavior that hinders contributions and dialogue. Situations that may lead to a Foundation global ban include, but are not limited to: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment of users on multiple projects;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment off of the Wikimedia sites so as to threaten (emotionally or physically) users;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Place in danger, significantly compromise or otherwise threaten the trust or safety of our users or employees;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users repeatedly or egregiously violating our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], such as through hosting illegal content on Wikimedia servers; or</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Threatening or compromising the security of Wikimedia infrastructure.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, a Foundation global ban will be issued following Terms of Use violations that - individually - would not be sufficient enough to warrant a global ban, but form part of a broader pattern of seriously problematic conduct. In those cases, the global ban will typically be issued only after prior warnings (from the community, and/or the Foundation). However, the Foundation reserves the right to impose a global ban directly, in sufficiently severe cases of repetitive Terms of Use violation, or where it has not been practical to offer warnings. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A global ban prohibits individuals, either in their own capacity or as agents of others, from all Wikimedia Foundation websites, platforms and activities. This includes, but is not limited to, any site listed at www.wikimedia.org, mailing lists hosted by the Foundation, Wikimedia Cloud Services and Wikimedia technical infrastructure such as Phabricator as well as any in-person events sponsored or funded by the Foundation. Accordingly, an individual globally banned by the Foundation may not participate in, edit, contribute, or otherwise modify any content on those sites, platforms, or lists without the explicit permission of the Wikimedia Foundation. </div> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">A global ban is placed against an individual instead of against a specific username. It therefore applies to any alternate accounts an individual may control and any accounts they might create after the ban has been enacted. It can also apply to anonymous / "IP accounts" the banned individual may be using or may use in the future.</span> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">Global bans are considered a last resort and are only enforced upon receipt of complaint, investigation, extensive review and explicit approval by several Foundation staff members. As they prohibit all involvement in the Wikimedia projects, websites, platforms and activities from the moment they are enacted, by definition they also prohibit potentially positive future involvement of the banned individual, regardless of the outcome of that involvement. Knowingly facilitating the contributions of a globally banned individual, acting as a proxy for such a person, or attempting to interfere with Foundation staff or volunteer administrators, bureaucrats or functionaries enforcing a global ban in line with local policies may result in sanctions, including loss of advanced user rights or suspension of contributing access to Wikimedia sites. Since global bans are reserved for severe cases, their duration should typically be expected to be indefinite.</span> <br /> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation event ban</span>'''</div> <div class="mw-collapsible-content"> <span lang="en" dir="ltr" class="mw-content-ltr">A [[Special:MyLanguage/Policy:Wikimedia Foundation Event Ban Policy|Foundation event ban]] is an office action enforced in order to help improve the actual and perceived safety of users attending Wikimedia in-person events. It is placed under exceptional circumstances such as repeated abuse or behavior that compromises the trust and safety of our volunteers or users. While not limited to these examples, Foundation event bans may be enacted in situations such as where:</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or have threatened to exhibit harassing or otherwise abusive conduct during in-person events.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or indicated intention to attend in-person events in bad faith or to systematically undermine discussions and collaboration in pursuit of the Wikimedia mission and vision.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> An event ban restricts the access, attendance and/or participation of individuals at offline events that are sponsored or funded by the Wikimedia Foundation or, in some cases, associated entities (such as movement affiliates or partners). This is not an action unique to the Foundation; local Wikimedia communities may also enact event bans under [[:m:Special:MyLanguage/Grants:Friendly Space Policies|relevant policy]] when they feel that a ban will help maintain the trust and safety of community members and users attending offline events. Event bans imposed by the Foundation may be subject to different criteria than those developed and observed by affiliated movement organizations, but are intended to complement them. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Being banned from local events does not automatically mean that one is banned from all global events. The terms of one event ban can differ from those of another and may depend on multiple variables. For example, Foundation event bans can be: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Location specific. One may be banned in all in-person events taking place within a certain geographical area, such as a city or a country.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Project specific. They may be applicable to any events relating to work and/or collaboration on particular projects or language projects, such as work on MediaWiki, Wikiprojects or the English Wikipedia.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Time specific. Event bans may not necessarily be indefinite; they may be placed for a specific period.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While an event ban may be lifted if it is found that it has served its purpose, continued abuse from the banned user may weigh into a decision by the Foundation to expand the ban. If notice of an event ban does not include a specific expiration date or note that it is irrevocable, an appeal may be sent to {{email|ca|wikimedia.org}}. (Event bans that are part of global bans or lead to global bans are not subject to appeal.) </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Event bans may be one step before a global ban, as they are placed in situations where a complaint has been placed to the Foundation regarding user conduct that specifically occurs or may occur during in-person events. They may, however, exist in isolation, if the issue leading to the event ban is not a concern in online interaction or behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuant to this and the Foundation event bans policy, names or pseudonyms of individuals explicitly (through an event ban) or implicitly (through a global ban) banned from attending events may be made available to designated teams or individuals within an event organization team/safe space committee/chapter, in the form of the event bans list. The list may include more identifying information if available, including photographs to help in identification. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left" id="dmca">'''<span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation encourages people to first consider taking advantage of the existing community-led processes in order to report and resolve instances of copyright infringement. This can be done by reaching out to the Wikimedia volunteer email response team ([[:m:Special:MyLanguage/Volunteer Response Team|VRT]]) at {{email|info|wikimedia.org}} with an informal request for content removal, including all relevant information in support of your request such as the location of the reported material and well as information that helps establish copyright ownership and the legality or illegality of the material's use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, the Foundation may also receive requests to remove content from a Wikimedia Project through a formal DMCA takedown process. Before [[Special:MyLanguage/Policy:DMCA Policy|complying with a DMCA notice]], the Foundation reviews every DMCA notice we receive to ensure that it complies with the requirements of the DMCA statute and United States copyright law. We reject notices that we do not believe are legally valid. Upon review of the request by the Foundation's Legal team, the removal itself will usually be performed by a Support & Safety team member, using their staff account. In the spirit of transparency, the Foundation informs the Wikimedia community each time it performs a DMCA takedown through [[Special:MyLanguage/Category:DMCA|this page]] (also [[:c:Commons:Special:MyLanguage/Office actions/DMCA notices|mirrored on Commons]] for Commons-based requests), as well as through aggregate statistics, in its biannual [[{{foundationsite|1=about/transparency/}}|transparency reports]]. </div> {{anchor|counternotice}} <div lang="en" dir="ltr" class="mw-content-ltr"> Removals of material due to receipt of a valid DMCA notice can be challenged. The recourse for restoring such material is to file a counter-notice with the Foundation. Please note that filing a counter-notice may lead to legal proceedings between you and the complaining party to determine ownership of the material. The DMCA process requires that you consent to the jurisdiction of a United States court. If you believe there is no legal basis for a takedown notice which has been acted upon by the Foundation, you are welcome to visit the following sites, as a first step in learning about filing a counter-notice: </div> * [//lumendatabase.org/topics/5 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen Copyright FAQ</span>] * [//lumendatabase.org/topics/29 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Notices FAQ</span>] * [//lumendatabase.org/topics/22 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Counter-Notice Claiming Fair Use</span>] * [//www.eff.org/issues/dmca <span lang="en" dir="ltr" class="mw-content-ltr">EFF on DMCA</span>] * [//www.citmedialaw.org/legal-guide/responding-dmca-takedown-notice-targeting-your-content <span lang="en" dir="ltr" class="mw-content-ltr">Digital Media Law Project on Responding to a DMCA Take-down notice</span>] * [//www.newmediarights.org/guide/legal/copyright/dmca/Sample_DMCA_CounterNotice_letter_when_claiming_fair_use_of_a_copyrighted_work <span lang="en" dir="ltr" class="mw-content-ltr">New Media Rights Sample DMCA CounterNotice letter when claiming fair use of a copyrighted work</span>] * [//www.copyright.gov/help/faq/ <span lang="en" dir="ltr" class="mw-content-ltr">The United States Copyright Office</span>] <div lang="en" dir="ltr" class="mw-content-ltr"> As with all office actions, reverting DMCA notice takedowns without appropriate legal reasons is strongly discouraged. As a matter of policy, the Wikimedia Foundation will terminate, in appropriate circumstances, the accounts of repeat infringers as provided under the Digital Millennium Copyright Act (17 U.S.C. 512). In most cases, it will also terminate the accounts of users who, upon being notified that content they have contributed has been removed as a result of a DMCA complaint, revert that removal. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Child protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The safety of minors is extremely important for us, and we go to great lengths to help assure it. To that effect, if we believe minors are at risk, we will take actions right away. These actions aim at mitigating both conduct as well as content promoting child abuse. Child abuse may be discussed educationally as part of the content of Wikimedia projects, but never promotionally or with the purpose of titillation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuing or facilitating inappropriate adult–child relationships is not acceptable in the Wikimedia projects. This type of activity may include, but is not limited to, posting child pornography or any material depicting inappropriate sexual acts between adults and minors that violate applicable law, distributing or trafficking obscene material against minors that is unlawful under applicable law, conducting communications with under-aged users through the Wikimedia projects in an attempt to groom them or attempting to move their communications to platforms outside of the Wikimedia projects for grooming purposes, or attempting to approach minors inappropriately during Wikimedia in-person events. In contrast, contact for the purpose of organising and running school-related editathons is acceptable. Read more about our [[Special:MyLanguage/Policy:Combating online child exploitation|combating online child exploitation policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Concerns about child safety are reviewed and appropriate actions are taken as a matter of priority. Instances we believe to be child pornography, including information brought to our attention through requests for nonpublic user information, are reported to the [//www.missingkids.com/home National Center for Missing and Exploited Children] (NCMEC), in line with our [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines#childsafety|Requests for user information guidelines and procedures]]. If your request has already been reported to NCMEC or relates to a case being handled by NCMEC, please include the case or report information in your request. The Foundation may also take additional actions against individuals found be engaging in such activities such as alerting local or international law enforcement. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Secondary office actions == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <span lang="en" dir="ltr" class="mw-content-ltr">The actions listed under this section are generally performed at the Foundation's discretion, as a possible outcome of evaluation of a separate report. Direct requests for these actions will generally be deferred to appropriate community governance mechanisms. In the past, the Foundation has only taken these actions under extraordinary circumstances.</span> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Conduct warning</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning is issued when a situation is observed to be problematic and is meant to be a preventative measure of further escalation. It is considered as a step geared towards de-escalation of the situation, when this is believed to have sufficient margin for it. It informs the recipient that behavior they may consider acceptable is in fact not, grants them the opportunity to reflect on it, and encourages them to take corrective measures towards mitigating and eventually eliminating it. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning will usually be issued by the Foundation in situations where a contributor's online or/and offline behavior is considered borderline abusive, disruptive or otherwise hinders the collaborative process, but does not yet rise to the level of corrective actions. Such a warning will typically aim to address the type of conduct that may include, but is not limited to, repeated personal attacks, edit/status warring, impersonation or otherwise inappropriate in-person commentary and behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> No data has been compiled on how well conduct warnings succeed, and the Wikimedia Foundation lacks the resources to provide ongoing counseling to warned individuals on how to modify behaviors. However, while the Foundation does not believe that positive contributions outweigh harmful behaviors, there may be some circumstances where a warning is offered as a courtesy to contributors who may be otherwise sanctioned by an event or global ban. Warnings will be given only after an extensive evaluation, including review by multiple relevant staff, and will be issued confidentially. Their intent is not to shame the individual or escalate the situation, but to offer a contributor believed to be working in good faith an opportunity to cease behaviors that will otherwise lead to sanctions. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Removal of advanced rights</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> In extremely rare situations, the Foundation may become aware of circumstances and information regarding major breaches of trust performed by Wikimedia functionaries or other users with access to advanced tools. It may not be possible to share some or all of that information with the Wikimedia communities due to privacy reasons and therefore can not be handled through existing community governance mechanisms. In some of those cases the abuses reported may not rise to the level of irreversibly expelling Wikimedians from the communities; however, they may be severe enough to have breached the community's trust in the individuals involved and therefore warrant removal of administrative rights. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Removal of user rights are usually either permanent or long term. Rebuilding trust is not impossible, which is why individuals are encouraged to reflect on their actions leading up to their advanced rights removal and consider how they may best serve the communities moving forward. In situations of long term removals, and once the no-rights period has elapsed, a contributor may have to fulfill additional criteria before they are permitted to reapply for advanced rights; those are made known to them at the time of the removal of advanced rights. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Use of advanced rights by Foundation staff == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> There is a wide range of administrative actions that may be performed by the Wikimedia Foundation during evaluation of reports of misconduct, in upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. Theoretically, this could be any administrative action that can be performed by volunteers in the communities. The Foundation supports and encourages community autonomy and therefore strives to take the smallest amount of action possible, which is why it is not customary to accept community requests for said actions. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">CheckUser</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> Of all admin rights, [[:m:Special:MyLanguage/CheckUser policy|CheckUser]] is the one most commonly used by the Foundation's Trust & Safety team, in order to help assure the trust and safety of Wikimedia communities. More often than not, it is used during the review process of emergency reports regarding [[:m:Special:MyLanguage/Threats of harm|threats of harm]] against Wikimedia community members, contributors, public figures or the general public. It may also be used in response to requests for information, in line with [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines|Requests for user information procedures & guidelines]] and our [[Special:MyLanguage/Policy:Privacy policy|Privacy policy]], or in connection with legal disputes (for example to verify the truth of claims made by someone that is suing the Foundation) and regulatory investigations. It may sometimes be used in relation to investigation of long term abuse in consideration of a global ban as well as when issuing a global ban. Last but not least, it may be used when reviewing reports of sockpuppets suspected to be used by globally banned users, in enforcing a global ban. In any case, performing CheckUser alone does not mean/prove that the person checked has done something wrong. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It should be noted that, because of the sensitive nature of the information it may convey, CheckUser is only used when the information is pertinent in protecting the communities and broader Wikimedia movement, and only if there is no other reasonable way to obtain it. While the Foundation may share CheckUser information with highly trusted members of the community (i.e. stewards), we may opt to withhold said information if revealing it hinders ongoing efforts by law enforcement to protect the public or endangers Wikimedia community members. This action is performed through a Foundation staff account. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Page protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:m:Special:MyLanguage/Help:Protection|Page protection]] prevents a broad range of users from editing a specific article or page. It may affect contributors with or without special permissions and we may also impose a "do not touch" rule that impacts all contributors. Foundation page protection is granted in only the rarest circumstances and typically requires a court order or a substantial risk to the trust and safety of users, staff, or the public. It is otherwise left for community mechanisms to handle, in line with [[{{lwp|Wikipedia:Requests for page protection}}|local project policies]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When a page is protected under this policy, the template "<code><nowiki>{{pp-office}}</nowiki></code>" will be placed prominently on the page and the page will be [[:m:Special:MyLanguage/Protect|protected]]. An article may be reduced to a few sentences to remove questionable content, and people are then invited to build it up to a more reputable state. This will be indicated by the template <code><nowiki>{{reset}}</nowiki></code> (or related, such as <code><nowiki>{{pp|reset}}</nowiki></code>) along with instructions to be followed by everyone. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Range blocks</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:mw:Special:MyLanguage/Help:Range blocks|Range blocks]] are typically an action taken by the communities in order to help reduce vandalism and disruption. However, in some cases the Foundation may impose a range block in order to enforce a global ban, while upholding our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Range blocks prevent a group of IP addresses from becoming active on the Wikimedia projects; range-blocked IPs are disabled from creating an account, editing on the projects, contacting other contributors through on-wiki features, etc. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When range blocks are placed in the course of enforcing a global ban, they are performed under the WMFOffice account. In any other situations, they are performed through a staff account. </div> </div> </div> </div> {{anchor|1=requesting}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Requesting an office action == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> A request for consideration of an office action should be placed to the Foundation team whose purview the specific action falls under. This can be the [[:m:Special:MyLanguage/Trust and Safety|Trust & Safety team]] or the [[:m:Special:MyLanguage/Wikimedia Foundation Legal department#Legal_Affairs|Legal Affairs team]]. While requests may initially be sent to other Foundation teams or staff and then forwarded accordingly, it is best that the request is sent directly through one of the above communication channels, to ensure speedier review. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In order for the request to be considered, it is important that it includes the following: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Explicitly specifies the action requested.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes a succinct summary of the reasons for the request.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Provides evidence (URLs) that there have already been attempts to have the issue resolved through local community governance structures where applicable and where possible.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes any crucial information and evidence in support of the request, including pertinent documentation, subject to specific action requirements as detailed under the corresponding section.</span> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Who performs office actions? == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office actions are performed strictly by Foundation staff or contractors. They may be authorized by any representative or delegate of the Wikimedia Foundation - usually as directed by the Foundation's [[:m:Special:MyLanguage/Legal|legal counsel]], certain members of the [//wikimediafoundation.org/role/staff-contractors/ Foundation office staff] or as prescribed by each individual policy related to the specific office action. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation staff members usually performing office actions are: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">[[:m:User:WMFOffice|the role account WMFOffice]].</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Members of the [[:m:Special:MyLanguage/Trust and Safety|Trust and Safety team]] with their staff user accounts.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions will usually come from a role account, with the username User:WMFOffice. In some cases, like performing DMCA takedowns, office actions may be performed by one's staff account. Either way, they will be clearly indicated both during and after to prevent ambiguities. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Wikimedia administrators and others who have the technical power to revert or edit office actions are strongly cautioned against doing so. Unauthorized modifications to office actions will not only be reverted, but may lead to sanctions by the Foundation, such as revocation of the rights of the individual involved. When in doubt, community members should consult the Foundation member of staff that performed the office action, or their line manager. However, details regarding an office action are only shared to the extent that they do not compromise the safety of users, the public or the project. </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Timeline of office actions == </div> [[File:Trust and Safety Office action workflow.png|thumb|<span lang="en" dir="ltr" class="mw-content-ltr">The Office actions workflow (in English)</span>|alt=<span lang="en" dir="ltr" class="mw-content-ltr">A flowchart documenting the office actions workflow</span>]] <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Each office action request is as unique as the person it regards. This applies especially to requests regarding conduct issues; content related actions tend to be more straightforward. Moreover, each action listed under this policy is subject to different internal processes; it may be the outcome of evaluation of a reported behavior rather than the evaluation happening in order to determine if a requested action is warranted. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> For these reasons there is no set timeline for office actions in general. However, we do try to respond to them as soon possible and try to adhere to the following timeline guidelines: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Global bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Event bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance: 7 business days</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Child protection: 24 hours</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While we strive to adhere to the aforementioned timeline guidelines, it is possible that it takes a lot longer for an office action request to be evaluated and granted. Delays in evaluation can be caused due to receipt of additional/new information regarding the original request, the request expanding substantially during evaluation or other unforeseen circumstances. </div> </div> {{anchor|appeals}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Appeals == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office Actions, or Foundation decisions ''not'' to take an Office Action, can be appealed within 6 months of their first issuance or of their substantial, atypical modification (the extension of a suspension by several months, for example, does not trigger a new right to appeal) upon legal counsel approval. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Only individuals directly involved in a case may request review, either as an individual who requested the initial case or as an individual under investigation. Reviews may be requested following our decision (i.e., whether or not to take an Office Action), at the end of the investigation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Appeals against office actions should be sent by email to {{email|appeals|wikimedia.org}}, setting out the reason(s) why it was inappropriate. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> With regards to office actions undertaken around investigations into the behavior of specific users, the volunteer [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Trust & Safety Case Review Committee]] has been formed to review appeals of eligible Trust & Safety office actions. More details may be found on the Trust & Safety Case Review Committee page. </div> </div> {{anchor|general}} <div lang="en" dir="ltr" class="mw-content-ltr"> == General information == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It is important to help clarify a few points regarding office actions in general: </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are extremely rare.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> In comparison to actions taken throughout the Wikimedia projects, led by the local community governance mechanisms in pursuit of our vision and mission and in compliance to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], the number of office actions is very, very small. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are preventable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> All conduct mitigated by office actions is unwanted on a Wikimedia project in the first place; if such is observed and corrected (i.e. removed, ceased or otherwise prevented), no complaint is likely to be made as there is nothing to complain about. Similarly, if a complaint is resolved before any action is taken, it is unlikely for an office action to subsequently take place. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are transparent when possible, but safety (and legal compliance) come first.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> It is not always possible to maintain the same level of transparency for every office action listed under this policy as, in some situations, complete or even partial transparency can compromise the right to privacy and/or safety of involved individuals or hinder ongoing police investigations. We are committed to be transparent wherever possible, but not at the risk of placing Wikimedia users, the public, or the projects in danger. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are governed by strict internal processes.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The lack of transparency involved in certain office actions does not remove accountability of those enforcing them; they are required to comply with internal processes and protocols and are never enforced without multi-level review and explicit approval. We will share information regarding final office actions and internal processes followed in enforcing them, whenever we can. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are not based on personal grudges.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> They are performed only following explicit complaints to the [[:m:Special:MyLanguage/Wikimedia Foundation|Wikimedia Foundation]] about the content of a [[:m:Special:MyLanguage/Wikimedia projects|Wikimedia project]] or certain abusive behavior taking place within or affecting the wellbeing, trust and safety of contributors in a Wikimedia project. In some cases, investigations may be prompted by Law enforcement requests or as part of our policy enforcement processes.They are also taken in line with prescribed processes and are subject to strict internal review by multiple members of staff in the Wikimedia Foundation hierarchy. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abusive requests are not acceptable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> We are committed to attempt to address all valid requests for an office action submitted to us, in good faith, and through the appropriate communications channels. However, we will not consider requests themselves breaching our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]] or [[Special:MyLanguage/Policy:Friendly space policy|Friendly space]] or other behavioral policies, or requests accompanied by demands for preferential treatment (such as control over the article). We will not tolerate intimidation, threats of harm or any other communication that may constitute harassment towards our staff. If any of the above conduct is observed and if inappropriate reporting behavior continues after we have issued a warning, we may entirely refuse to communicate with the reporting party. The lock-out period will be determined based on the seriousness, frequency, number and - if reasonably apparent - presumed intent (e.g. apparent bad faith) of the abusive reports. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Post-action monitoring.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not generally monitor the projects for breaches to the office actions it has enforced. It relies on the Wikimedia community's help in keeping the communities safe and thriving by reporting such breaches to the Trust & Safety team, who will review them on a case-by-case basis and take appropriate actions. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Enforcing office actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> Community members are welcome to but not expected or obliged to help enforce office actions. If they choose to do so on the grounds of upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], however, this should not be a punishable action and they should not be subject to sanctions. One can help enforce office actions in multiple ways such as reporting socks of an interaction-banned contributor using them to interact with another user, removing content uploaded by a globally banned user, informing of an event banned contributor's intent to turn up at an event they should not be attending, etc. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abuse of office or staff actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> If you think that the office actions listed under this policy have been abused, you can submit your concerns through {{email|ca|wikimedia.org}}. This email address can also be used to report potential abuse by staff accounts such as inappropriate conduct or use of their advanced user rights. </div> </div> 8od1o784xdwki30v8q16u9wt8wxej5n 582991 582989 2026-05-29T23:58:45Z Bayahiu 267790 582991 wikitext text/x-wiki <languages /> {{policy-staff|nosidebar=true}} Inilah laman kebijakan resmi [[:m:Special:MyLanguage/Wikimedia Foundation|Yayasan Wikimedia]], didirikan oleh [[{{lwp|Jimmy Wales}}|Jimmy Wales]] dan didukung oleh Yayasan sebagaimana diperlukan untuk operasional situs di bawah wilayah hukumnya. {{divbox|yellow|2=Pemberitahuan|3=<span lang="en" dir="ltr" class="mw-content-ltr">In February 2024, this page was updated to expand the range of Office Actions to include minor updates to the appeals process as well as ensuring that repeat offenders have been previously warned before issuing a global ban (except in sufficiently severe cases) for regulatory compliance. Typos, linguistic issues and broken links to external resources were also fixed.</span>}} {{nutshell|1=<span lang="en" dir="ltr" class="mw-content-ltr">Sometimes the Wikimedia Foundation may have to delete, protect, blank a page or take other actions without going through the normal site/community process(es) to do so. These changes may be temporary or permanent measures to prevent legal trouble or personal harm and ''should not be undone'' by any user.</span>}} <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions policy is a set of guidelines and [[Special:MyLanguage/Policy:Office actions/procedures|procedures]] regarding official changes to or removals of content on the Wikimedia projects, or actions against specific individuals, performed by Foundation staff members and under the authority of the Wikimedia Foundation, upon receipt of one or multiple complaints from the community or the public, or as required by law. Complaints that may lead to enforcement of office actions may include, but are not limited to, [[{{lwp|Privacy laws of the United States}}|privacy violations]], [[{{lwp|Child protection}}|child protection]], [[{{lwp|Copyright infringement}}|copyright infringement]] or systematic [[{{lwp|Wikipedia:Harassment}}|harassment]]. All office actions are performed pursuant to the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Purpose and scope == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The purpose of this policy is to help improve the actual and perceived safety of Wikimedia community members, the movement itself, and the public in circumstances where actions on local community governance level are either insufficient or not possible. Local policies remain primary on all Wikimedia projects, as explained in the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], and office actions are complementary to those local policies. However, there may be some rare cases where the Wikimedia Foundation must override local policy, such as in complying with valid and enforceable court orders to remove content that might otherwise comply with policy or in protecting the safety of the Wikimedia communities or the public. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Some of the actions described or referenced in this policy mirror actions also taken by the Wikimedia communities and local governance mechanisms. All actions mentioned under this policy refer to actions taken by the Foundation and any equivalent actions performed by the communities are explicitly called out. For example, the terms "global ban" or "event ban" under this policy refer to global bans and event bans enforced by the Foundation respectively even though similar bans may be placed by Wikimedia affiliates or the Community. </div> </div>{{anchor|primaryactions}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Primary office actions == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not hold editorial or supervisory control over content and conduct in the Wikimedia projects; this work is done by a largely autonomous community of volunteers who, in accordance with our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], create their own policies meant to uphold the educational goals of our movement. However, in cases where community actions have not been effective and/or legal considerations require us to intervene, we may take actions accordingly. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation global ban</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A [[:m:Special:MyLanguage/WMF Global Ban Policy|global ban]] is one of the most severe actions the Foundation may take in order to address misconduct or serious threats to the safety of users, the public or the projects, pursuant to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. It is performed primarily in order to help assure the actual and perceived safety of users of the Wikimedia projects and assist in preventing prohibited behavior that hinders contributions and dialogue. Situations that may lead to a Foundation global ban include, but are not limited to: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment of users on multiple projects;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment off of the Wikimedia sites so as to threaten (emotionally or physically) users;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Place in danger, significantly compromise or otherwise threaten the trust or safety of our users or employees;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users repeatedly or egregiously violating our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], such as through hosting illegal content on Wikimedia servers; or</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Threatening or compromising the security of Wikimedia infrastructure.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, a Foundation global ban will be issued following Terms of Use violations that - individually - would not be sufficient enough to warrant a global ban, but form part of a broader pattern of seriously problematic conduct. In those cases, the global ban will typically be issued only after prior warnings (from the community, and/or the Foundation). However, the Foundation reserves the right to impose a global ban directly, in sufficiently severe cases of repetitive Terms of Use violation, or where it has not been practical to offer warnings. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A global ban prohibits individuals, either in their own capacity or as agents of others, from all Wikimedia Foundation websites, platforms and activities. This includes, but is not limited to, any site listed at www.wikimedia.org, mailing lists hosted by the Foundation, Wikimedia Cloud Services and Wikimedia technical infrastructure such as Phabricator as well as any in-person events sponsored or funded by the Foundation. Accordingly, an individual globally banned by the Foundation may not participate in, edit, contribute, or otherwise modify any content on those sites, platforms, or lists without the explicit permission of the Wikimedia Foundation. </div> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">A global ban is placed against an individual instead of against a specific username. It therefore applies to any alternate accounts an individual may control and any accounts they might create after the ban has been enacted. It can also apply to anonymous / "IP accounts" the banned individual may be using or may use in the future.</span> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">Global bans are considered a last resort and are only enforced upon receipt of complaint, investigation, extensive review and explicit approval by several Foundation staff members. As they prohibit all involvement in the Wikimedia projects, websites, platforms and activities from the moment they are enacted, by definition they also prohibit potentially positive future involvement of the banned individual, regardless of the outcome of that involvement. Knowingly facilitating the contributions of a globally banned individual, acting as a proxy for such a person, or attempting to interfere with Foundation staff or volunteer administrators, bureaucrats or functionaries enforcing a global ban in line with local policies may result in sanctions, including loss of advanced user rights or suspension of contributing access to Wikimedia sites. Since global bans are reserved for severe cases, their duration should typically be expected to be indefinite.</span> <br /> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation event ban</span>'''</div> <div class="mw-collapsible-content"> <span lang="en" dir="ltr" class="mw-content-ltr">A [[Special:MyLanguage/Policy:Wikimedia Foundation Event Ban Policy|Foundation event ban]] is an office action enforced in order to help improve the actual and perceived safety of users attending Wikimedia in-person events. It is placed under exceptional circumstances such as repeated abuse or behavior that compromises the trust and safety of our volunteers or users. While not limited to these examples, Foundation event bans may be enacted in situations such as where:</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or have threatened to exhibit harassing or otherwise abusive conduct during in-person events.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or indicated intention to attend in-person events in bad faith or to systematically undermine discussions and collaboration in pursuit of the Wikimedia mission and vision.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> An event ban restricts the access, attendance and/or participation of individuals at offline events that are sponsored or funded by the Wikimedia Foundation or, in some cases, associated entities (such as movement affiliates or partners). This is not an action unique to the Foundation; local Wikimedia communities may also enact event bans under [[:m:Special:MyLanguage/Grants:Friendly Space Policies|relevant policy]] when they feel that a ban will help maintain the trust and safety of community members and users attending offline events. Event bans imposed by the Foundation may be subject to different criteria than those developed and observed by affiliated movement organizations, but are intended to complement them. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Being banned from local events does not automatically mean that one is banned from all global events. The terms of one event ban can differ from those of another and may depend on multiple variables. For example, Foundation event bans can be: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Location specific. One may be banned in all in-person events taking place within a certain geographical area, such as a city or a country.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Project specific. They may be applicable to any events relating to work and/or collaboration on particular projects or language projects, such as work on MediaWiki, Wikiprojects or the English Wikipedia.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Time specific. Event bans may not necessarily be indefinite; they may be placed for a specific period.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While an event ban may be lifted if it is found that it has served its purpose, continued abuse from the banned user may weigh into a decision by the Foundation to expand the ban. If notice of an event ban does not include a specific expiration date or note that it is irrevocable, an appeal may be sent to {{email|ca|wikimedia.org}}. (Event bans that are part of global bans or lead to global bans are not subject to appeal.) </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Event bans may be one step before a global ban, as they are placed in situations where a complaint has been placed to the Foundation regarding user conduct that specifically occurs or may occur during in-person events. They may, however, exist in isolation, if the issue leading to the event ban is not a concern in online interaction or behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuant to this and the Foundation event bans policy, names or pseudonyms of individuals explicitly (through an event ban) or implicitly (through a global ban) banned from attending events may be made available to designated teams or individuals within an event organization team/safe space committee/chapter, in the form of the event bans list. The list may include more identifying information if available, including photographs to help in identification. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left" id="dmca">'''<span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation encourages people to first consider taking advantage of the existing community-led processes in order to report and resolve instances of copyright infringement. This can be done by reaching out to the Wikimedia volunteer email response team ([[:m:Special:MyLanguage/Volunteer Response Team|VRT]]) at {{email|info|wikimedia.org}} with an informal request for content removal, including all relevant information in support of your request such as the location of the reported material and well as information that helps establish copyright ownership and the legality or illegality of the material's use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, the Foundation may also receive requests to remove content from a Wikimedia Project through a formal DMCA takedown process. Before [[Special:MyLanguage/Policy:DMCA Policy|complying with a DMCA notice]], the Foundation reviews every DMCA notice we receive to ensure that it complies with the requirements of the DMCA statute and United States copyright law. We reject notices that we do not believe are legally valid. Upon review of the request by the Foundation's Legal team, the removal itself will usually be performed by a Support & Safety team member, using their staff account. In the spirit of transparency, the Foundation informs the Wikimedia community each time it performs a DMCA takedown through [[Special:MyLanguage/Category:DMCA|this page]] (also [[:c:Commons:Special:MyLanguage/Office actions/DMCA notices|mirrored on Commons]] for Commons-based requests), as well as through aggregate statistics, in its biannual [[{{foundationsite|1=about/transparency/}}|transparency reports]]. </div> {{anchor|counternotice}} <div lang="en" dir="ltr" class="mw-content-ltr"> Removals of material due to receipt of a valid DMCA notice can be challenged. The recourse for restoring such material is to file a counter-notice with the Foundation. Please note that filing a counter-notice may lead to legal proceedings between you and the complaining party to determine ownership of the material. The DMCA process requires that you consent to the jurisdiction of a United States court. If you believe there is no legal basis for a takedown notice which has been acted upon by the Foundation, you are welcome to visit the following sites, as a first step in learning about filing a counter-notice: </div> * [//lumendatabase.org/topics/5 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen Copyright FAQ</span>] * [//lumendatabase.org/topics/29 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Notices FAQ</span>] * [//lumendatabase.org/topics/22 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Counter-Notice Claiming Fair Use</span>] * [//www.eff.org/issues/dmca <span lang="en" dir="ltr" class="mw-content-ltr">EFF on DMCA</span>] * [//www.citmedialaw.org/legal-guide/responding-dmca-takedown-notice-targeting-your-content <span lang="en" dir="ltr" class="mw-content-ltr">Digital Media Law Project on Responding to a DMCA Take-down notice</span>] * [//www.newmediarights.org/guide/legal/copyright/dmca/Sample_DMCA_CounterNotice_letter_when_claiming_fair_use_of_a_copyrighted_work <span lang="en" dir="ltr" class="mw-content-ltr">New Media Rights Sample DMCA CounterNotice letter when claiming fair use of a copyrighted work</span>] * [//www.copyright.gov/help/faq/ <span lang="en" dir="ltr" class="mw-content-ltr">The United States Copyright Office</span>] <div lang="en" dir="ltr" class="mw-content-ltr"> As with all office actions, reverting DMCA notice takedowns without appropriate legal reasons is strongly discouraged. As a matter of policy, the Wikimedia Foundation will terminate, in appropriate circumstances, the accounts of repeat infringers as provided under the Digital Millennium Copyright Act (17 U.S.C. 512). In most cases, it will also terminate the accounts of users who, upon being notified that content they have contributed has been removed as a result of a DMCA complaint, revert that removal. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Child protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The safety of minors is extremely important for us, and we go to great lengths to help assure it. To that effect, if we believe minors are at risk, we will take actions right away. These actions aim at mitigating both conduct as well as content promoting child abuse. Child abuse may be discussed educationally as part of the content of Wikimedia projects, but never promotionally or with the purpose of titillation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuing or facilitating inappropriate adult–child relationships is not acceptable in the Wikimedia projects. This type of activity may include, but is not limited to, posting child pornography or any material depicting inappropriate sexual acts between adults and minors that violate applicable law, distributing or trafficking obscene material against minors that is unlawful under applicable law, conducting communications with under-aged users through the Wikimedia projects in an attempt to groom them or attempting to move their communications to platforms outside of the Wikimedia projects for grooming purposes, or attempting to approach minors inappropriately during Wikimedia in-person events. In contrast, contact for the purpose of organising and running school-related editathons is acceptable. Read more about our [[Special:MyLanguage/Policy:Combating online child exploitation|combating online child exploitation policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Concerns about child safety are reviewed and appropriate actions are taken as a matter of priority. Instances we believe to be child pornography, including information brought to our attention through requests for nonpublic user information, are reported to the [//www.missingkids.com/home National Center for Missing and Exploited Children] (NCMEC), in line with our [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines#childsafety|Requests for user information guidelines and procedures]]. If your request has already been reported to NCMEC or relates to a case being handled by NCMEC, please include the case or report information in your request. The Foundation may also take additional actions against individuals found be engaging in such activities such as alerting local or international law enforcement. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Secondary office actions == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <span lang="en" dir="ltr" class="mw-content-ltr">The actions listed under this section are generally performed at the Foundation's discretion, as a possible outcome of evaluation of a separate report. Direct requests for these actions will generally be deferred to appropriate community governance mechanisms. In the past, the Foundation has only taken these actions under extraordinary circumstances.</span> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Conduct warning</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning is issued when a situation is observed to be problematic and is meant to be a preventative measure of further escalation. It is considered as a step geared towards de-escalation of the situation, when this is believed to have sufficient margin for it. It informs the recipient that behavior they may consider acceptable is in fact not, grants them the opportunity to reflect on it, and encourages them to take corrective measures towards mitigating and eventually eliminating it. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning will usually be issued by the Foundation in situations where a contributor's online or/and offline behavior is considered borderline abusive, disruptive or otherwise hinders the collaborative process, but does not yet rise to the level of corrective actions. Such a warning will typically aim to address the type of conduct that may include, but is not limited to, repeated personal attacks, edit/status warring, impersonation or otherwise inappropriate in-person commentary and behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> No data has been compiled on how well conduct warnings succeed, and the Wikimedia Foundation lacks the resources to provide ongoing counseling to warned individuals on how to modify behaviors. However, while the Foundation does not believe that positive contributions outweigh harmful behaviors, there may be some circumstances where a warning is offered as a courtesy to contributors who may be otherwise sanctioned by an event or global ban. Warnings will be given only after an extensive evaluation, including review by multiple relevant staff, and will be issued confidentially. Their intent is not to shame the individual or escalate the situation, but to offer a contributor believed to be working in good faith an opportunity to cease behaviors that will otherwise lead to sanctions. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Removal of advanced rights</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> In extremely rare situations, the Foundation may become aware of circumstances and information regarding major breaches of trust performed by Wikimedia functionaries or other users with access to advanced tools. It may not be possible to share some or all of that information with the Wikimedia communities due to privacy reasons and therefore can not be handled through existing community governance mechanisms. In some of those cases the abuses reported may not rise to the level of irreversibly expelling Wikimedians from the communities; however, they may be severe enough to have breached the community's trust in the individuals involved and therefore warrant removal of administrative rights. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Removal of user rights are usually either permanent or long term. Rebuilding trust is not impossible, which is why individuals are encouraged to reflect on their actions leading up to their advanced rights removal and consider how they may best serve the communities moving forward. In situations of long term removals, and once the no-rights period has elapsed, a contributor may have to fulfill additional criteria before they are permitted to reapply for advanced rights; those are made known to them at the time of the removal of advanced rights. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Use of advanced rights by Foundation staff == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> There is a wide range of administrative actions that may be performed by the Wikimedia Foundation during evaluation of reports of misconduct, in upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. Theoretically, this could be any administrative action that can be performed by volunteers in the communities. The Foundation supports and encourages community autonomy and therefore strives to take the smallest amount of action possible, which is why it is not customary to accept community requests for said actions. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">CheckUser</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> Of all admin rights, [[:m:Special:MyLanguage/CheckUser policy|CheckUser]] is the one most commonly used by the Foundation's Trust & Safety team, in order to help assure the trust and safety of Wikimedia communities. More often than not, it is used during the review process of emergency reports regarding [[:m:Special:MyLanguage/Threats of harm|threats of harm]] against Wikimedia community members, contributors, public figures or the general public. It may also be used in response to requests for information, in line with [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines|Requests for user information procedures & guidelines]] and our [[Special:MyLanguage/Policy:Privacy policy|Privacy policy]], or in connection with legal disputes (for example to verify the truth of claims made by someone that is suing the Foundation) and regulatory investigations. It may sometimes be used in relation to investigation of long term abuse in consideration of a global ban as well as when issuing a global ban. Last but not least, it may be used when reviewing reports of sockpuppets suspected to be used by globally banned users, in enforcing a global ban. In any case, performing CheckUser alone does not mean/prove that the person checked has done something wrong. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It should be noted that, because of the sensitive nature of the information it may convey, CheckUser is only used when the information is pertinent in protecting the communities and broader Wikimedia movement, and only if there is no other reasonable way to obtain it. While the Foundation may share CheckUser information with highly trusted members of the community (i.e. stewards), we may opt to withhold said information if revealing it hinders ongoing efforts by law enforcement to protect the public or endangers Wikimedia community members. This action is performed through a Foundation staff account. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Page protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:m:Special:MyLanguage/Help:Protection|Page protection]] prevents a broad range of users from editing a specific article or page. It may affect contributors with or without special permissions and we may also impose a "do not touch" rule that impacts all contributors. Foundation page protection is granted in only the rarest circumstances and typically requires a court order or a substantial risk to the trust and safety of users, staff, or the public. It is otherwise left for community mechanisms to handle, in line with [[{{lwp|Wikipedia:Requests for page protection}}|local project policies]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When a page is protected under this policy, the template "<code><nowiki>{{pp-office}}</nowiki></code>" will be placed prominently on the page and the page will be [[:m:Special:MyLanguage/Protect|protected]]. An article may be reduced to a few sentences to remove questionable content, and people are then invited to build it up to a more reputable state. This will be indicated by the template <code><nowiki>{{reset}}</nowiki></code> (or related, such as <code><nowiki>{{pp|reset}}</nowiki></code>) along with instructions to be followed by everyone. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Range blocks</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:mw:Special:MyLanguage/Help:Range blocks|Range blocks]] are typically an action taken by the communities in order to help reduce vandalism and disruption. However, in some cases the Foundation may impose a range block in order to enforce a global ban, while upholding our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Range blocks prevent a group of IP addresses from becoming active on the Wikimedia projects; range-blocked IPs are disabled from creating an account, editing on the projects, contacting other contributors through on-wiki features, etc. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When range blocks are placed in the course of enforcing a global ban, they are performed under the WMFOffice account. In any other situations, they are performed through a staff account. </div> </div> </div> </div> {{anchor|1=requesting}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Requesting an office action == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> A request for consideration of an office action should be placed to the Foundation team whose purview the specific action falls under. This can be the [[:m:Special:MyLanguage/Trust and Safety|Trust & Safety team]] or the [[:m:Special:MyLanguage/Wikimedia Foundation Legal department#Legal_Affairs|Legal Affairs team]]. While requests may initially be sent to other Foundation teams or staff and then forwarded accordingly, it is best that the request is sent directly through one of the above communication channels, to ensure speedier review. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In order for the request to be considered, it is important that it includes the following: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Explicitly specifies the action requested.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes a succinct summary of the reasons for the request.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Provides evidence (URLs) that there have already been attempts to have the issue resolved through local community governance structures where applicable and where possible.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes any crucial information and evidence in support of the request, including pertinent documentation, subject to specific action requirements as detailed under the corresponding section.</span> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Who performs office actions? == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office actions are performed strictly by Foundation staff or contractors. They may be authorized by any representative or delegate of the Wikimedia Foundation - usually as directed by the Foundation's [[:m:Special:MyLanguage/Legal|legal counsel]], certain members of the [//wikimediafoundation.org/role/staff-contractors/ Foundation office staff] or as prescribed by each individual policy related to the specific office action. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation staff members usually performing office actions are: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">[[:m:User:WMFOffice|the role account WMFOffice]].</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Members of the [[:m:Special:MyLanguage/Trust and Safety|Trust and Safety team]] with their staff user accounts.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions will usually come from a role account, with the username User:WMFOffice. In some cases, like performing DMCA takedowns, office actions may be performed by one's staff account. Either way, they will be clearly indicated both during and after to prevent ambiguities. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Wikimedia administrators and others who have the technical power to revert or edit office actions are strongly cautioned against doing so. Unauthorized modifications to office actions will not only be reverted, but may lead to sanctions by the Foundation, such as revocation of the rights of the individual involved. When in doubt, community members should consult the Foundation member of staff that performed the office action, or their line manager. However, details regarding an office action are only shared to the extent that they do not compromise the safety of users, the public or the project. </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Timeline of office actions == </div> [[File:Trust and Safety Office action workflow.png|thumb|<span lang="en" dir="ltr" class="mw-content-ltr">The Office actions workflow (in English)</span>|alt=<span lang="en" dir="ltr" class="mw-content-ltr">A flowchart documenting the office actions workflow</span>]] <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Each office action request is as unique as the person it regards. This applies especially to requests regarding conduct issues; content related actions tend to be more straightforward. Moreover, each action listed under this policy is subject to different internal processes; it may be the outcome of evaluation of a reported behavior rather than the evaluation happening in order to determine if a requested action is warranted. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> For these reasons there is no set timeline for office actions in general. However, we do try to respond to them as soon possible and try to adhere to the following timeline guidelines: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Global bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Event bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance: 7 business days</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Child protection: 24 hours</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While we strive to adhere to the aforementioned timeline guidelines, it is possible that it takes a lot longer for an office action request to be evaluated and granted. Delays in evaluation can be caused due to receipt of additional/new information regarding the original request, the request expanding substantially during evaluation or other unforeseen circumstances. </div> </div> {{anchor|appeals}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Appeals == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office Actions, or Foundation decisions ''not'' to take an Office Action, can be appealed within 6 months of their first issuance or of their substantial, atypical modification (the extension of a suspension by several months, for example, does not trigger a new right to appeal) upon legal counsel approval. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Only individuals directly involved in a case may request review, either as an individual who requested the initial case or as an individual under investigation. Reviews may be requested following our decision (i.e., whether or not to take an Office Action), at the end of the investigation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Appeals against office actions should be sent by email to {{email|appeals|wikimedia.org}}, setting out the reason(s) why it was inappropriate. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> With regards to office actions undertaken around investigations into the behavior of specific users, the volunteer [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Trust & Safety Case Review Committee]] has been formed to review appeals of eligible Trust & Safety office actions. More details may be found on the Trust & Safety Case Review Committee page. </div> </div> {{anchor|general}} <div lang="en" dir="ltr" class="mw-content-ltr"> == General information == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It is important to help clarify a few points regarding office actions in general: </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are extremely rare.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> In comparison to actions taken throughout the Wikimedia projects, led by the local community governance mechanisms in pursuit of our vision and mission and in compliance to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], the number of office actions is very, very small. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are preventable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> All conduct mitigated by office actions is unwanted on a Wikimedia project in the first place; if such is observed and corrected (i.e. removed, ceased or otherwise prevented), no complaint is likely to be made as there is nothing to complain about. Similarly, if a complaint is resolved before any action is taken, it is unlikely for an office action to subsequently take place. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are transparent when possible, but safety (and legal compliance) come first.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> It is not always possible to maintain the same level of transparency for every office action listed under this policy as, in some situations, complete or even partial transparency can compromise the right to privacy and/or safety of involved individuals or hinder ongoing police investigations. We are committed to be transparent wherever possible, but not at the risk of placing Wikimedia users, the public, or the projects in danger. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are governed by strict internal processes.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The lack of transparency involved in certain office actions does not remove accountability of those enforcing them; they are required to comply with internal processes and protocols and are never enforced without multi-level review and explicit approval. We will share information regarding final office actions and internal processes followed in enforcing them, whenever we can. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are not based on personal grudges.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> They are performed only following explicit complaints to the [[:m:Special:MyLanguage/Wikimedia Foundation|Wikimedia Foundation]] about the content of a [[:m:Special:MyLanguage/Wikimedia projects|Wikimedia project]] or certain abusive behavior taking place within or affecting the wellbeing, trust and safety of contributors in a Wikimedia project. In some cases, investigations may be prompted by Law enforcement requests or as part of our policy enforcement processes.They are also taken in line with prescribed processes and are subject to strict internal review by multiple members of staff in the Wikimedia Foundation hierarchy. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abusive requests are not acceptable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> We are committed to attempt to address all valid requests for an office action submitted to us, in good faith, and through the appropriate communications channels. However, we will not consider requests themselves breaching our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]] or [[Special:MyLanguage/Policy:Friendly space policy|Friendly space]] or other behavioral policies, or requests accompanied by demands for preferential treatment (such as control over the article). We will not tolerate intimidation, threats of harm or any other communication that may constitute harassment towards our staff. If any of the above conduct is observed and if inappropriate reporting behavior continues after we have issued a warning, we may entirely refuse to communicate with the reporting party. The lock-out period will be determined based on the seriousness, frequency, number and - if reasonably apparent - presumed intent (e.g. apparent bad faith) of the abusive reports. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Post-action monitoring.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not generally monitor the projects for breaches to the office actions it has enforced. It relies on the Wikimedia community's help in keeping the communities safe and thriving by reporting such breaches to the Trust & Safety team, who will review them on a case-by-case basis and take appropriate actions. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Enforcing office actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> Community members are welcome to but not expected or obliged to help enforce office actions. If they choose to do so on the grounds of upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], however, this should not be a punishable action and they should not be subject to sanctions. One can help enforce office actions in multiple ways such as reporting socks of an interaction-banned contributor using them to interact with another user, removing content uploaded by a globally banned user, informing of an event banned contributor's intent to turn up at an event they should not be attending, etc. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abuse of office or staff actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> If you think that the office actions listed under this policy have been abused, you can submit your concerns through {{email|ca|wikimedia.org}}. This email address can also be used to report potential abuse by staff accounts such as inappropriate conduct or use of their advanced user rights. </div> </div> lrac3tfolocjky8grw2zvob9vgfojf3 583001 582991 2026-05-30T10:02:40Z Bayahiu 267790 Created page with "== Informasi umum ==" 583001 wikitext text/x-wiki <languages /> {{policy-staff|nosidebar=true}} Inilah laman kebijakan resmi [[:m:Special:MyLanguage/Wikimedia Foundation|Yayasan Wikimedia]], didirikan oleh [[{{lwp|Jimmy Wales}}|Jimmy Wales]] dan didukung oleh Yayasan sebagaimana diperlukan untuk operasional situs di bawah wilayah hukumnya. {{divbox|yellow|2=Pemberitahuan|3=<span lang="en" dir="ltr" class="mw-content-ltr">In February 2024, this page was updated to expand the range of Office Actions to include minor updates to the appeals process as well as ensuring that repeat offenders have been previously warned before issuing a global ban (except in sufficiently severe cases) for regulatory compliance. Typos, linguistic issues and broken links to external resources were also fixed.</span>}} {{nutshell|1=<span lang="en" dir="ltr" class="mw-content-ltr">Sometimes the Wikimedia Foundation may have to delete, protect, blank a page or take other actions without going through the normal site/community process(es) to do so. These changes may be temporary or permanent measures to prevent legal trouble or personal harm and ''should not be undone'' by any user.</span>}} <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions policy is a set of guidelines and [[Special:MyLanguage/Policy:Office actions/procedures|procedures]] regarding official changes to or removals of content on the Wikimedia projects, or actions against specific individuals, performed by Foundation staff members and under the authority of the Wikimedia Foundation, upon receipt of one or multiple complaints from the community or the public, or as required by law. Complaints that may lead to enforcement of office actions may include, but are not limited to, [[{{lwp|Privacy laws of the United States}}|privacy violations]], [[{{lwp|Child protection}}|child protection]], [[{{lwp|Copyright infringement}}|copyright infringement]] or systematic [[{{lwp|Wikipedia:Harassment}}|harassment]]. All office actions are performed pursuant to the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Purpose and scope == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The purpose of this policy is to help improve the actual and perceived safety of Wikimedia community members, the movement itself, and the public in circumstances where actions on local community governance level are either insufficient or not possible. Local policies remain primary on all Wikimedia projects, as explained in the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], and office actions are complementary to those local policies. However, there may be some rare cases where the Wikimedia Foundation must override local policy, such as in complying with valid and enforceable court orders to remove content that might otherwise comply with policy or in protecting the safety of the Wikimedia communities or the public. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Some of the actions described or referenced in this policy mirror actions also taken by the Wikimedia communities and local governance mechanisms. All actions mentioned under this policy refer to actions taken by the Foundation and any equivalent actions performed by the communities are explicitly called out. For example, the terms "global ban" or "event ban" under this policy refer to global bans and event bans enforced by the Foundation respectively even though similar bans may be placed by Wikimedia affiliates or the Community. </div> </div>{{anchor|primaryactions}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Primary office actions == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not hold editorial or supervisory control over content and conduct in the Wikimedia projects; this work is done by a largely autonomous community of volunteers who, in accordance with our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], create their own policies meant to uphold the educational goals of our movement. However, in cases where community actions have not been effective and/or legal considerations require us to intervene, we may take actions accordingly. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation global ban</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A [[:m:Special:MyLanguage/WMF Global Ban Policy|global ban]] is one of the most severe actions the Foundation may take in order to address misconduct or serious threats to the safety of users, the public or the projects, pursuant to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. It is performed primarily in order to help assure the actual and perceived safety of users of the Wikimedia projects and assist in preventing prohibited behavior that hinders contributions and dialogue. Situations that may lead to a Foundation global ban include, but are not limited to: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment of users on multiple projects;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment off of the Wikimedia sites so as to threaten (emotionally or physically) users;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Place in danger, significantly compromise or otherwise threaten the trust or safety of our users or employees;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users repeatedly or egregiously violating our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], such as through hosting illegal content on Wikimedia servers; or</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Threatening or compromising the security of Wikimedia infrastructure.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, a Foundation global ban will be issued following Terms of Use violations that - individually - would not be sufficient enough to warrant a global ban, but form part of a broader pattern of seriously problematic conduct. In those cases, the global ban will typically be issued only after prior warnings (from the community, and/or the Foundation). However, the Foundation reserves the right to impose a global ban directly, in sufficiently severe cases of repetitive Terms of Use violation, or where it has not been practical to offer warnings. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A global ban prohibits individuals, either in their own capacity or as agents of others, from all Wikimedia Foundation websites, platforms and activities. This includes, but is not limited to, any site listed at www.wikimedia.org, mailing lists hosted by the Foundation, Wikimedia Cloud Services and Wikimedia technical infrastructure such as Phabricator as well as any in-person events sponsored or funded by the Foundation. Accordingly, an individual globally banned by the Foundation may not participate in, edit, contribute, or otherwise modify any content on those sites, platforms, or lists without the explicit permission of the Wikimedia Foundation. </div> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">A global ban is placed against an individual instead of against a specific username. It therefore applies to any alternate accounts an individual may control and any accounts they might create after the ban has been enacted. It can also apply to anonymous / "IP accounts" the banned individual may be using or may use in the future.</span> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">Global bans are considered a last resort and are only enforced upon receipt of complaint, investigation, extensive review and explicit approval by several Foundation staff members. As they prohibit all involvement in the Wikimedia projects, websites, platforms and activities from the moment they are enacted, by definition they also prohibit potentially positive future involvement of the banned individual, regardless of the outcome of that involvement. Knowingly facilitating the contributions of a globally banned individual, acting as a proxy for such a person, or attempting to interfere with Foundation staff or volunteer administrators, bureaucrats or functionaries enforcing a global ban in line with local policies may result in sanctions, including loss of advanced user rights or suspension of contributing access to Wikimedia sites. Since global bans are reserved for severe cases, their duration should typically be expected to be indefinite.</span> <br /> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation event ban</span>'''</div> <div class="mw-collapsible-content"> <span lang="en" dir="ltr" class="mw-content-ltr">A [[Special:MyLanguage/Policy:Wikimedia Foundation Event Ban Policy|Foundation event ban]] is an office action enforced in order to help improve the actual and perceived safety of users attending Wikimedia in-person events. It is placed under exceptional circumstances such as repeated abuse or behavior that compromises the trust and safety of our volunteers or users. While not limited to these examples, Foundation event bans may be enacted in situations such as where:</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or have threatened to exhibit harassing or otherwise abusive conduct during in-person events.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or indicated intention to attend in-person events in bad faith or to systematically undermine discussions and collaboration in pursuit of the Wikimedia mission and vision.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> An event ban restricts the access, attendance and/or participation of individuals at offline events that are sponsored or funded by the Wikimedia Foundation or, in some cases, associated entities (such as movement affiliates or partners). This is not an action unique to the Foundation; local Wikimedia communities may also enact event bans under [[:m:Special:MyLanguage/Grants:Friendly Space Policies|relevant policy]] when they feel that a ban will help maintain the trust and safety of community members and users attending offline events. Event bans imposed by the Foundation may be subject to different criteria than those developed and observed by affiliated movement organizations, but are intended to complement them. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Being banned from local events does not automatically mean that one is banned from all global events. The terms of one event ban can differ from those of another and may depend on multiple variables. For example, Foundation event bans can be: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Location specific. One may be banned in all in-person events taking place within a certain geographical area, such as a city or a country.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Project specific. They may be applicable to any events relating to work and/or collaboration on particular projects or language projects, such as work on MediaWiki, Wikiprojects or the English Wikipedia.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Time specific. Event bans may not necessarily be indefinite; they may be placed for a specific period.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While an event ban may be lifted if it is found that it has served its purpose, continued abuse from the banned user may weigh into a decision by the Foundation to expand the ban. If notice of an event ban does not include a specific expiration date or note that it is irrevocable, an appeal may be sent to {{email|ca|wikimedia.org}}. (Event bans that are part of global bans or lead to global bans are not subject to appeal.) </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Event bans may be one step before a global ban, as they are placed in situations where a complaint has been placed to the Foundation regarding user conduct that specifically occurs or may occur during in-person events. They may, however, exist in isolation, if the issue leading to the event ban is not a concern in online interaction or behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuant to this and the Foundation event bans policy, names or pseudonyms of individuals explicitly (through an event ban) or implicitly (through a global ban) banned from attending events may be made available to designated teams or individuals within an event organization team/safe space committee/chapter, in the form of the event bans list. The list may include more identifying information if available, including photographs to help in identification. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left" id="dmca">'''<span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation encourages people to first consider taking advantage of the existing community-led processes in order to report and resolve instances of copyright infringement. This can be done by reaching out to the Wikimedia volunteer email response team ([[:m:Special:MyLanguage/Volunteer Response Team|VRT]]) at {{email|info|wikimedia.org}} with an informal request for content removal, including all relevant information in support of your request such as the location of the reported material and well as information that helps establish copyright ownership and the legality or illegality of the material's use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, the Foundation may also receive requests to remove content from a Wikimedia Project through a formal DMCA takedown process. Before [[Special:MyLanguage/Policy:DMCA Policy|complying with a DMCA notice]], the Foundation reviews every DMCA notice we receive to ensure that it complies with the requirements of the DMCA statute and United States copyright law. We reject notices that we do not believe are legally valid. Upon review of the request by the Foundation's Legal team, the removal itself will usually be performed by a Support & Safety team member, using their staff account. In the spirit of transparency, the Foundation informs the Wikimedia community each time it performs a DMCA takedown through [[Special:MyLanguage/Category:DMCA|this page]] (also [[:c:Commons:Special:MyLanguage/Office actions/DMCA notices|mirrored on Commons]] for Commons-based requests), as well as through aggregate statistics, in its biannual [[{{foundationsite|1=about/transparency/}}|transparency reports]]. </div> {{anchor|counternotice}} <div lang="en" dir="ltr" class="mw-content-ltr"> Removals of material due to receipt of a valid DMCA notice can be challenged. The recourse for restoring such material is to file a counter-notice with the Foundation. Please note that filing a counter-notice may lead to legal proceedings between you and the complaining party to determine ownership of the material. The DMCA process requires that you consent to the jurisdiction of a United States court. If you believe there is no legal basis for a takedown notice which has been acted upon by the Foundation, you are welcome to visit the following sites, as a first step in learning about filing a counter-notice: </div> * [//lumendatabase.org/topics/5 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen Copyright FAQ</span>] * [//lumendatabase.org/topics/29 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Notices FAQ</span>] * [//lumendatabase.org/topics/22 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Counter-Notice Claiming Fair Use</span>] * [//www.eff.org/issues/dmca <span lang="en" dir="ltr" class="mw-content-ltr">EFF on DMCA</span>] * [//www.citmedialaw.org/legal-guide/responding-dmca-takedown-notice-targeting-your-content <span lang="en" dir="ltr" class="mw-content-ltr">Digital Media Law Project on Responding to a DMCA Take-down notice</span>] * [//www.newmediarights.org/guide/legal/copyright/dmca/Sample_DMCA_CounterNotice_letter_when_claiming_fair_use_of_a_copyrighted_work <span lang="en" dir="ltr" class="mw-content-ltr">New Media Rights Sample DMCA CounterNotice letter when claiming fair use of a copyrighted work</span>] * [//www.copyright.gov/help/faq/ <span lang="en" dir="ltr" class="mw-content-ltr">The United States Copyright Office</span>] <div lang="en" dir="ltr" class="mw-content-ltr"> As with all office actions, reverting DMCA notice takedowns without appropriate legal reasons is strongly discouraged. As a matter of policy, the Wikimedia Foundation will terminate, in appropriate circumstances, the accounts of repeat infringers as provided under the Digital Millennium Copyright Act (17 U.S.C. 512). In most cases, it will also terminate the accounts of users who, upon being notified that content they have contributed has been removed as a result of a DMCA complaint, revert that removal. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Child protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The safety of minors is extremely important for us, and we go to great lengths to help assure it. To that effect, if we believe minors are at risk, we will take actions right away. These actions aim at mitigating both conduct as well as content promoting child abuse. Child abuse may be discussed educationally as part of the content of Wikimedia projects, but never promotionally or with the purpose of titillation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuing or facilitating inappropriate adult–child relationships is not acceptable in the Wikimedia projects. This type of activity may include, but is not limited to, posting child pornography or any material depicting inappropriate sexual acts between adults and minors that violate applicable law, distributing or trafficking obscene material against minors that is unlawful under applicable law, conducting communications with under-aged users through the Wikimedia projects in an attempt to groom them or attempting to move their communications to platforms outside of the Wikimedia projects for grooming purposes, or attempting to approach minors inappropriately during Wikimedia in-person events. In contrast, contact for the purpose of organising and running school-related editathons is acceptable. Read more about our [[Special:MyLanguage/Policy:Combating online child exploitation|combating online child exploitation policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Concerns about child safety are reviewed and appropriate actions are taken as a matter of priority. Instances we believe to be child pornography, including information brought to our attention through requests for nonpublic user information, are reported to the [//www.missingkids.com/home National Center for Missing and Exploited Children] (NCMEC), in line with our [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines#childsafety|Requests for user information guidelines and procedures]]. If your request has already been reported to NCMEC or relates to a case being handled by NCMEC, please include the case or report information in your request. The Foundation may also take additional actions against individuals found be engaging in such activities such as alerting local or international law enforcement. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Secondary office actions == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <span lang="en" dir="ltr" class="mw-content-ltr">The actions listed under this section are generally performed at the Foundation's discretion, as a possible outcome of evaluation of a separate report. Direct requests for these actions will generally be deferred to appropriate community governance mechanisms. In the past, the Foundation has only taken these actions under extraordinary circumstances.</span> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Conduct warning</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning is issued when a situation is observed to be problematic and is meant to be a preventative measure of further escalation. It is considered as a step geared towards de-escalation of the situation, when this is believed to have sufficient margin for it. It informs the recipient that behavior they may consider acceptable is in fact not, grants them the opportunity to reflect on it, and encourages them to take corrective measures towards mitigating and eventually eliminating it. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning will usually be issued by the Foundation in situations where a contributor's online or/and offline behavior is considered borderline abusive, disruptive or otherwise hinders the collaborative process, but does not yet rise to the level of corrective actions. Such a warning will typically aim to address the type of conduct that may include, but is not limited to, repeated personal attacks, edit/status warring, impersonation or otherwise inappropriate in-person commentary and behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> No data has been compiled on how well conduct warnings succeed, and the Wikimedia Foundation lacks the resources to provide ongoing counseling to warned individuals on how to modify behaviors. However, while the Foundation does not believe that positive contributions outweigh harmful behaviors, there may be some circumstances where a warning is offered as a courtesy to contributors who may be otherwise sanctioned by an event or global ban. Warnings will be given only after an extensive evaluation, including review by multiple relevant staff, and will be issued confidentially. Their intent is not to shame the individual or escalate the situation, but to offer a contributor believed to be working in good faith an opportunity to cease behaviors that will otherwise lead to sanctions. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Removal of advanced rights</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> In extremely rare situations, the Foundation may become aware of circumstances and information regarding major breaches of trust performed by Wikimedia functionaries or other users with access to advanced tools. It may not be possible to share some or all of that information with the Wikimedia communities due to privacy reasons and therefore can not be handled through existing community governance mechanisms. In some of those cases the abuses reported may not rise to the level of irreversibly expelling Wikimedians from the communities; however, they may be severe enough to have breached the community's trust in the individuals involved and therefore warrant removal of administrative rights. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Removal of user rights are usually either permanent or long term. Rebuilding trust is not impossible, which is why individuals are encouraged to reflect on their actions leading up to their advanced rights removal and consider how they may best serve the communities moving forward. In situations of long term removals, and once the no-rights period has elapsed, a contributor may have to fulfill additional criteria before they are permitted to reapply for advanced rights; those are made known to them at the time of the removal of advanced rights. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Use of advanced rights by Foundation staff == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> There is a wide range of administrative actions that may be performed by the Wikimedia Foundation during evaluation of reports of misconduct, in upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. Theoretically, this could be any administrative action that can be performed by volunteers in the communities. The Foundation supports and encourages community autonomy and therefore strives to take the smallest amount of action possible, which is why it is not customary to accept community requests for said actions. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">CheckUser</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> Of all admin rights, [[:m:Special:MyLanguage/CheckUser policy|CheckUser]] is the one most commonly used by the Foundation's Trust & Safety team, in order to help assure the trust and safety of Wikimedia communities. More often than not, it is used during the review process of emergency reports regarding [[:m:Special:MyLanguage/Threats of harm|threats of harm]] against Wikimedia community members, contributors, public figures or the general public. It may also be used in response to requests for information, in line with [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines|Requests for user information procedures & guidelines]] and our [[Special:MyLanguage/Policy:Privacy policy|Privacy policy]], or in connection with legal disputes (for example to verify the truth of claims made by someone that is suing the Foundation) and regulatory investigations. It may sometimes be used in relation to investigation of long term abuse in consideration of a global ban as well as when issuing a global ban. Last but not least, it may be used when reviewing reports of sockpuppets suspected to be used by globally banned users, in enforcing a global ban. In any case, performing CheckUser alone does not mean/prove that the person checked has done something wrong. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It should be noted that, because of the sensitive nature of the information it may convey, CheckUser is only used when the information is pertinent in protecting the communities and broader Wikimedia movement, and only if there is no other reasonable way to obtain it. While the Foundation may share CheckUser information with highly trusted members of the community (i.e. stewards), we may opt to withhold said information if revealing it hinders ongoing efforts by law enforcement to protect the public or endangers Wikimedia community members. This action is performed through a Foundation staff account. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Page protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:m:Special:MyLanguage/Help:Protection|Page protection]] prevents a broad range of users from editing a specific article or page. It may affect contributors with or without special permissions and we may also impose a "do not touch" rule that impacts all contributors. Foundation page protection is granted in only the rarest circumstances and typically requires a court order or a substantial risk to the trust and safety of users, staff, or the public. It is otherwise left for community mechanisms to handle, in line with [[{{lwp|Wikipedia:Requests for page protection}}|local project policies]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When a page is protected under this policy, the template "<code><nowiki>{{pp-office}}</nowiki></code>" will be placed prominently on the page and the page will be [[:m:Special:MyLanguage/Protect|protected]]. An article may be reduced to a few sentences to remove questionable content, and people are then invited to build it up to a more reputable state. This will be indicated by the template <code><nowiki>{{reset}}</nowiki></code> (or related, such as <code><nowiki>{{pp|reset}}</nowiki></code>) along with instructions to be followed by everyone. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Range blocks</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:mw:Special:MyLanguage/Help:Range blocks|Range blocks]] are typically an action taken by the communities in order to help reduce vandalism and disruption. However, in some cases the Foundation may impose a range block in order to enforce a global ban, while upholding our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Range blocks prevent a group of IP addresses from becoming active on the Wikimedia projects; range-blocked IPs are disabled from creating an account, editing on the projects, contacting other contributors through on-wiki features, etc. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When range blocks are placed in the course of enforcing a global ban, they are performed under the WMFOffice account. In any other situations, they are performed through a staff account. </div> </div> </div> </div> {{anchor|1=requesting}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Requesting an office action == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> A request for consideration of an office action should be placed to the Foundation team whose purview the specific action falls under. This can be the [[:m:Special:MyLanguage/Trust and Safety|Trust & Safety team]] or the [[:m:Special:MyLanguage/Wikimedia Foundation Legal department#Legal_Affairs|Legal Affairs team]]. While requests may initially be sent to other Foundation teams or staff and then forwarded accordingly, it is best that the request is sent directly through one of the above communication channels, to ensure speedier review. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In order for the request to be considered, it is important that it includes the following: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Explicitly specifies the action requested.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes a succinct summary of the reasons for the request.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Provides evidence (URLs) that there have already been attempts to have the issue resolved through local community governance structures where applicable and where possible.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes any crucial information and evidence in support of the request, including pertinent documentation, subject to specific action requirements as detailed under the corresponding section.</span> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Who performs office actions? == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office actions are performed strictly by Foundation staff or contractors. They may be authorized by any representative or delegate of the Wikimedia Foundation - usually as directed by the Foundation's [[:m:Special:MyLanguage/Legal|legal counsel]], certain members of the [//wikimediafoundation.org/role/staff-contractors/ Foundation office staff] or as prescribed by each individual policy related to the specific office action. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation staff members usually performing office actions are: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">[[:m:User:WMFOffice|the role account WMFOffice]].</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Members of the [[:m:Special:MyLanguage/Trust and Safety|Trust and Safety team]] with their staff user accounts.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions will usually come from a role account, with the username User:WMFOffice. In some cases, like performing DMCA takedowns, office actions may be performed by one's staff account. Either way, they will be clearly indicated both during and after to prevent ambiguities. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Wikimedia administrators and others who have the technical power to revert or edit office actions are strongly cautioned against doing so. Unauthorized modifications to office actions will not only be reverted, but may lead to sanctions by the Foundation, such as revocation of the rights of the individual involved. When in doubt, community members should consult the Foundation member of staff that performed the office action, or their line manager. However, details regarding an office action are only shared to the extent that they do not compromise the safety of users, the public or the project. </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Timeline of office actions == </div> [[File:Trust and Safety Office action workflow.png|thumb|<span lang="en" dir="ltr" class="mw-content-ltr">The Office actions workflow (in English)</span>|alt=<span lang="en" dir="ltr" class="mw-content-ltr">A flowchart documenting the office actions workflow</span>]] <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Each office action request is as unique as the person it regards. This applies especially to requests regarding conduct issues; content related actions tend to be more straightforward. Moreover, each action listed under this policy is subject to different internal processes; it may be the outcome of evaluation of a reported behavior rather than the evaluation happening in order to determine if a requested action is warranted. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> For these reasons there is no set timeline for office actions in general. However, we do try to respond to them as soon possible and try to adhere to the following timeline guidelines: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Global bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Event bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance: 7 business days</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Child protection: 24 hours</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While we strive to adhere to the aforementioned timeline guidelines, it is possible that it takes a lot longer for an office action request to be evaluated and granted. Delays in evaluation can be caused due to receipt of additional/new information regarding the original request, the request expanding substantially during evaluation or other unforeseen circumstances. </div> </div> {{anchor|appeals}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Appeals == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office Actions, or Foundation decisions ''not'' to take an Office Action, can be appealed within 6 months of their first issuance or of their substantial, atypical modification (the extension of a suspension by several months, for example, does not trigger a new right to appeal) upon legal counsel approval. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Only individuals directly involved in a case may request review, either as an individual who requested the initial case or as an individual under investigation. Reviews may be requested following our decision (i.e., whether or not to take an Office Action), at the end of the investigation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Appeals against office actions should be sent by email to {{email|appeals|wikimedia.org}}, setting out the reason(s) why it was inappropriate. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> With regards to office actions undertaken around investigations into the behavior of specific users, the volunteer [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Trust & Safety Case Review Committee]] has been formed to review appeals of eligible Trust & Safety office actions. More details may be found on the Trust & Safety Case Review Committee page. </div> </div> {{anchor|general}} <span id="General_information"></span> == Informasi umum == <div lang="en" dir="ltr" class="mw-content-ltr"> It is important to help clarify a few points regarding office actions in general: </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are extremely rare.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> In comparison to actions taken throughout the Wikimedia projects, led by the local community governance mechanisms in pursuit of our vision and mission and in compliance to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], the number of office actions is very, very small. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are preventable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> All conduct mitigated by office actions is unwanted on a Wikimedia project in the first place; if such is observed and corrected (i.e. removed, ceased or otherwise prevented), no complaint is likely to be made as there is nothing to complain about. Similarly, if a complaint is resolved before any action is taken, it is unlikely for an office action to subsequently take place. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are transparent when possible, but safety (and legal compliance) come first.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> It is not always possible to maintain the same level of transparency for every office action listed under this policy as, in some situations, complete or even partial transparency can compromise the right to privacy and/or safety of involved individuals or hinder ongoing police investigations. We are committed to be transparent wherever possible, but not at the risk of placing Wikimedia users, the public, or the projects in danger. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are governed by strict internal processes.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The lack of transparency involved in certain office actions does not remove accountability of those enforcing them; they are required to comply with internal processes and protocols and are never enforced without multi-level review and explicit approval. We will share information regarding final office actions and internal processes followed in enforcing them, whenever we can. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are not based on personal grudges.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> They are performed only following explicit complaints to the [[:m:Special:MyLanguage/Wikimedia Foundation|Wikimedia Foundation]] about the content of a [[:m:Special:MyLanguage/Wikimedia projects|Wikimedia project]] or certain abusive behavior taking place within or affecting the wellbeing, trust and safety of contributors in a Wikimedia project. In some cases, investigations may be prompted by Law enforcement requests or as part of our policy enforcement processes.They are also taken in line with prescribed processes and are subject to strict internal review by multiple members of staff in the Wikimedia Foundation hierarchy. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abusive requests are not acceptable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> We are committed to attempt to address all valid requests for an office action submitted to us, in good faith, and through the appropriate communications channels. However, we will not consider requests themselves breaching our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]] or [[Special:MyLanguage/Policy:Friendly space policy|Friendly space]] or other behavioral policies, or requests accompanied by demands for preferential treatment (such as control over the article). We will not tolerate intimidation, threats of harm or any other communication that may constitute harassment towards our staff. If any of the above conduct is observed and if inappropriate reporting behavior continues after we have issued a warning, we may entirely refuse to communicate with the reporting party. The lock-out period will be determined based on the seriousness, frequency, number and - if reasonably apparent - presumed intent (e.g. apparent bad faith) of the abusive reports. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Post-action monitoring.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not generally monitor the projects for breaches to the office actions it has enforced. It relies on the Wikimedia community's help in keeping the communities safe and thriving by reporting such breaches to the Trust & Safety team, who will review them on a case-by-case basis and take appropriate actions. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Enforcing office actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> Community members are welcome to but not expected or obliged to help enforce office actions. If they choose to do so on the grounds of upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], however, this should not be a punishable action and they should not be subject to sanctions. One can help enforce office actions in multiple ways such as reporting socks of an interaction-banned contributor using them to interact with another user, removing content uploaded by a globally banned user, informing of an event banned contributor's intent to turn up at an event they should not be attending, etc. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abuse of office or staff actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> If you think that the office actions listed under this policy have been abused, you can submit your concerns through {{email|ca|wikimedia.org}}. This email address can also be used to report potential abuse by staff accounts such as inappropriate conduct or use of their advanced user rights. </div> </div> ew1xdxs7tzyt3iwrwnu5tzdtb45qshz 583003 583001 2026-05-30T10:03:00Z Bayahiu 267790 Created page with "Penting untuk memperjelas beberapa poin mengenai tindakan resmi secara umum:" 583003 wikitext text/x-wiki <languages /> {{policy-staff|nosidebar=true}} Inilah laman kebijakan resmi [[:m:Special:MyLanguage/Wikimedia Foundation|Yayasan Wikimedia]], didirikan oleh [[{{lwp|Jimmy Wales}}|Jimmy Wales]] dan didukung oleh Yayasan sebagaimana diperlukan untuk operasional situs di bawah wilayah hukumnya. {{divbox|yellow|2=Pemberitahuan|3=<span lang="en" dir="ltr" class="mw-content-ltr">In February 2024, this page was updated to expand the range of Office Actions to include minor updates to the appeals process as well as ensuring that repeat offenders have been previously warned before issuing a global ban (except in sufficiently severe cases) for regulatory compliance. Typos, linguistic issues and broken links to external resources were also fixed.</span>}} {{nutshell|1=<span lang="en" dir="ltr" class="mw-content-ltr">Sometimes the Wikimedia Foundation may have to delete, protect, blank a page or take other actions without going through the normal site/community process(es) to do so. These changes may be temporary or permanent measures to prevent legal trouble or personal harm and ''should not be undone'' by any user.</span>}} <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions policy is a set of guidelines and [[Special:MyLanguage/Policy:Office actions/procedures|procedures]] regarding official changes to or removals of content on the Wikimedia projects, or actions against specific individuals, performed by Foundation staff members and under the authority of the Wikimedia Foundation, upon receipt of one or multiple complaints from the community or the public, or as required by law. Complaints that may lead to enforcement of office actions may include, but are not limited to, [[{{lwp|Privacy laws of the United States}}|privacy violations]], [[{{lwp|Child protection}}|child protection]], [[{{lwp|Copyright infringement}}|copyright infringement]] or systematic [[{{lwp|Wikipedia:Harassment}}|harassment]]. All office actions are performed pursuant to the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Purpose and scope == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The purpose of this policy is to help improve the actual and perceived safety of Wikimedia community members, the movement itself, and the public in circumstances where actions on local community governance level are either insufficient or not possible. Local policies remain primary on all Wikimedia projects, as explained in the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], and office actions are complementary to those local policies. However, there may be some rare cases where the Wikimedia Foundation must override local policy, such as in complying with valid and enforceable court orders to remove content that might otherwise comply with policy or in protecting the safety of the Wikimedia communities or the public. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Some of the actions described or referenced in this policy mirror actions also taken by the Wikimedia communities and local governance mechanisms. All actions mentioned under this policy refer to actions taken by the Foundation and any equivalent actions performed by the communities are explicitly called out. For example, the terms "global ban" or "event ban" under this policy refer to global bans and event bans enforced by the Foundation respectively even though similar bans may be placed by Wikimedia affiliates or the Community. </div> </div>{{anchor|primaryactions}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Primary office actions == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not hold editorial or supervisory control over content and conduct in the Wikimedia projects; this work is done by a largely autonomous community of volunteers who, in accordance with our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], create their own policies meant to uphold the educational goals of our movement. However, in cases where community actions have not been effective and/or legal considerations require us to intervene, we may take actions accordingly. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation global ban</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A [[:m:Special:MyLanguage/WMF Global Ban Policy|global ban]] is one of the most severe actions the Foundation may take in order to address misconduct or serious threats to the safety of users, the public or the projects, pursuant to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. It is performed primarily in order to help assure the actual and perceived safety of users of the Wikimedia projects and assist in preventing prohibited behavior that hinders contributions and dialogue. Situations that may lead to a Foundation global ban include, but are not limited to: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment of users on multiple projects;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment off of the Wikimedia sites so as to threaten (emotionally or physically) users;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Place in danger, significantly compromise or otherwise threaten the trust or safety of our users or employees;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users repeatedly or egregiously violating our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], such as through hosting illegal content on Wikimedia servers; or</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Threatening or compromising the security of Wikimedia infrastructure.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, a Foundation global ban will be issued following Terms of Use violations that - individually - would not be sufficient enough to warrant a global ban, but form part of a broader pattern of seriously problematic conduct. In those cases, the global ban will typically be issued only after prior warnings (from the community, and/or the Foundation). However, the Foundation reserves the right to impose a global ban directly, in sufficiently severe cases of repetitive Terms of Use violation, or where it has not been practical to offer warnings. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A global ban prohibits individuals, either in their own capacity or as agents of others, from all Wikimedia Foundation websites, platforms and activities. This includes, but is not limited to, any site listed at www.wikimedia.org, mailing lists hosted by the Foundation, Wikimedia Cloud Services and Wikimedia technical infrastructure such as Phabricator as well as any in-person events sponsored or funded by the Foundation. Accordingly, an individual globally banned by the Foundation may not participate in, edit, contribute, or otherwise modify any content on those sites, platforms, or lists without the explicit permission of the Wikimedia Foundation. </div> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">A global ban is placed against an individual instead of against a specific username. It therefore applies to any alternate accounts an individual may control and any accounts they might create after the ban has been enacted. It can also apply to anonymous / "IP accounts" the banned individual may be using or may use in the future.</span> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">Global bans are considered a last resort and are only enforced upon receipt of complaint, investigation, extensive review and explicit approval by several Foundation staff members. As they prohibit all involvement in the Wikimedia projects, websites, platforms and activities from the moment they are enacted, by definition they also prohibit potentially positive future involvement of the banned individual, regardless of the outcome of that involvement. Knowingly facilitating the contributions of a globally banned individual, acting as a proxy for such a person, or attempting to interfere with Foundation staff or volunteer administrators, bureaucrats or functionaries enforcing a global ban in line with local policies may result in sanctions, including loss of advanced user rights or suspension of contributing access to Wikimedia sites. Since global bans are reserved for severe cases, their duration should typically be expected to be indefinite.</span> <br /> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation event ban</span>'''</div> <div class="mw-collapsible-content"> <span lang="en" dir="ltr" class="mw-content-ltr">A [[Special:MyLanguage/Policy:Wikimedia Foundation Event Ban Policy|Foundation event ban]] is an office action enforced in order to help improve the actual and perceived safety of users attending Wikimedia in-person events. It is placed under exceptional circumstances such as repeated abuse or behavior that compromises the trust and safety of our volunteers or users. While not limited to these examples, Foundation event bans may be enacted in situations such as where:</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or have threatened to exhibit harassing or otherwise abusive conduct during in-person events.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or indicated intention to attend in-person events in bad faith or to systematically undermine discussions and collaboration in pursuit of the Wikimedia mission and vision.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> An event ban restricts the access, attendance and/or participation of individuals at offline events that are sponsored or funded by the Wikimedia Foundation or, in some cases, associated entities (such as movement affiliates or partners). This is not an action unique to the Foundation; local Wikimedia communities may also enact event bans under [[:m:Special:MyLanguage/Grants:Friendly Space Policies|relevant policy]] when they feel that a ban will help maintain the trust and safety of community members and users attending offline events. Event bans imposed by the Foundation may be subject to different criteria than those developed and observed by affiliated movement organizations, but are intended to complement them. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Being banned from local events does not automatically mean that one is banned from all global events. The terms of one event ban can differ from those of another and may depend on multiple variables. For example, Foundation event bans can be: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Location specific. One may be banned in all in-person events taking place within a certain geographical area, such as a city or a country.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Project specific. They may be applicable to any events relating to work and/or collaboration on particular projects or language projects, such as work on MediaWiki, Wikiprojects or the English Wikipedia.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Time specific. Event bans may not necessarily be indefinite; they may be placed for a specific period.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While an event ban may be lifted if it is found that it has served its purpose, continued abuse from the banned user may weigh into a decision by the Foundation to expand the ban. If notice of an event ban does not include a specific expiration date or note that it is irrevocable, an appeal may be sent to {{email|ca|wikimedia.org}}. (Event bans that are part of global bans or lead to global bans are not subject to appeal.) </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Event bans may be one step before a global ban, as they are placed in situations where a complaint has been placed to the Foundation regarding user conduct that specifically occurs or may occur during in-person events. They may, however, exist in isolation, if the issue leading to the event ban is not a concern in online interaction or behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuant to this and the Foundation event bans policy, names or pseudonyms of individuals explicitly (through an event ban) or implicitly (through a global ban) banned from attending events may be made available to designated teams or individuals within an event organization team/safe space committee/chapter, in the form of the event bans list. The list may include more identifying information if available, including photographs to help in identification. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left" id="dmca">'''<span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation encourages people to first consider taking advantage of the existing community-led processes in order to report and resolve instances of copyright infringement. This can be done by reaching out to the Wikimedia volunteer email response team ([[:m:Special:MyLanguage/Volunteer Response Team|VRT]]) at {{email|info|wikimedia.org}} with an informal request for content removal, including all relevant information in support of your request such as the location of the reported material and well as information that helps establish copyright ownership and the legality or illegality of the material's use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, the Foundation may also receive requests to remove content from a Wikimedia Project through a formal DMCA takedown process. Before [[Special:MyLanguage/Policy:DMCA Policy|complying with a DMCA notice]], the Foundation reviews every DMCA notice we receive to ensure that it complies with the requirements of the DMCA statute and United States copyright law. We reject notices that we do not believe are legally valid. Upon review of the request by the Foundation's Legal team, the removal itself will usually be performed by a Support & Safety team member, using their staff account. In the spirit of transparency, the Foundation informs the Wikimedia community each time it performs a DMCA takedown through [[Special:MyLanguage/Category:DMCA|this page]] (also [[:c:Commons:Special:MyLanguage/Office actions/DMCA notices|mirrored on Commons]] for Commons-based requests), as well as through aggregate statistics, in its biannual [[{{foundationsite|1=about/transparency/}}|transparency reports]]. </div> {{anchor|counternotice}} <div lang="en" dir="ltr" class="mw-content-ltr"> Removals of material due to receipt of a valid DMCA notice can be challenged. The recourse for restoring such material is to file a counter-notice with the Foundation. Please note that filing a counter-notice may lead to legal proceedings between you and the complaining party to determine ownership of the material. The DMCA process requires that you consent to the jurisdiction of a United States court. If you believe there is no legal basis for a takedown notice which has been acted upon by the Foundation, you are welcome to visit the following sites, as a first step in learning about filing a counter-notice: </div> * [//lumendatabase.org/topics/5 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen Copyright FAQ</span>] * [//lumendatabase.org/topics/29 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Notices FAQ</span>] * [//lumendatabase.org/topics/22 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Counter-Notice Claiming Fair Use</span>] * [//www.eff.org/issues/dmca <span lang="en" dir="ltr" class="mw-content-ltr">EFF on DMCA</span>] * [//www.citmedialaw.org/legal-guide/responding-dmca-takedown-notice-targeting-your-content <span lang="en" dir="ltr" class="mw-content-ltr">Digital Media Law Project on Responding to a DMCA Take-down notice</span>] * [//www.newmediarights.org/guide/legal/copyright/dmca/Sample_DMCA_CounterNotice_letter_when_claiming_fair_use_of_a_copyrighted_work <span lang="en" dir="ltr" class="mw-content-ltr">New Media Rights Sample DMCA CounterNotice letter when claiming fair use of a copyrighted work</span>] * [//www.copyright.gov/help/faq/ <span lang="en" dir="ltr" class="mw-content-ltr">The United States Copyright Office</span>] <div lang="en" dir="ltr" class="mw-content-ltr"> As with all office actions, reverting DMCA notice takedowns without appropriate legal reasons is strongly discouraged. As a matter of policy, the Wikimedia Foundation will terminate, in appropriate circumstances, the accounts of repeat infringers as provided under the Digital Millennium Copyright Act (17 U.S.C. 512). In most cases, it will also terminate the accounts of users who, upon being notified that content they have contributed has been removed as a result of a DMCA complaint, revert that removal. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Child protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The safety of minors is extremely important for us, and we go to great lengths to help assure it. To that effect, if we believe minors are at risk, we will take actions right away. These actions aim at mitigating both conduct as well as content promoting child abuse. Child abuse may be discussed educationally as part of the content of Wikimedia projects, but never promotionally or with the purpose of titillation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuing or facilitating inappropriate adult–child relationships is not acceptable in the Wikimedia projects. This type of activity may include, but is not limited to, posting child pornography or any material depicting inappropriate sexual acts between adults and minors that violate applicable law, distributing or trafficking obscene material against minors that is unlawful under applicable law, conducting communications with under-aged users through the Wikimedia projects in an attempt to groom them or attempting to move their communications to platforms outside of the Wikimedia projects for grooming purposes, or attempting to approach minors inappropriately during Wikimedia in-person events. In contrast, contact for the purpose of organising and running school-related editathons is acceptable. Read more about our [[Special:MyLanguage/Policy:Combating online child exploitation|combating online child exploitation policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Concerns about child safety are reviewed and appropriate actions are taken as a matter of priority. Instances we believe to be child pornography, including information brought to our attention through requests for nonpublic user information, are reported to the [//www.missingkids.com/home National Center for Missing and Exploited Children] (NCMEC), in line with our [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines#childsafety|Requests for user information guidelines and procedures]]. If your request has already been reported to NCMEC or relates to a case being handled by NCMEC, please include the case or report information in your request. The Foundation may also take additional actions against individuals found be engaging in such activities such as alerting local or international law enforcement. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Secondary office actions == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <span lang="en" dir="ltr" class="mw-content-ltr">The actions listed under this section are generally performed at the Foundation's discretion, as a possible outcome of evaluation of a separate report. Direct requests for these actions will generally be deferred to appropriate community governance mechanisms. In the past, the Foundation has only taken these actions under extraordinary circumstances.</span> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Conduct warning</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning is issued when a situation is observed to be problematic and is meant to be a preventative measure of further escalation. It is considered as a step geared towards de-escalation of the situation, when this is believed to have sufficient margin for it. It informs the recipient that behavior they may consider acceptable is in fact not, grants them the opportunity to reflect on it, and encourages them to take corrective measures towards mitigating and eventually eliminating it. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning will usually be issued by the Foundation in situations where a contributor's online or/and offline behavior is considered borderline abusive, disruptive or otherwise hinders the collaborative process, but does not yet rise to the level of corrective actions. Such a warning will typically aim to address the type of conduct that may include, but is not limited to, repeated personal attacks, edit/status warring, impersonation or otherwise inappropriate in-person commentary and behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> No data has been compiled on how well conduct warnings succeed, and the Wikimedia Foundation lacks the resources to provide ongoing counseling to warned individuals on how to modify behaviors. However, while the Foundation does not believe that positive contributions outweigh harmful behaviors, there may be some circumstances where a warning is offered as a courtesy to contributors who may be otherwise sanctioned by an event or global ban. Warnings will be given only after an extensive evaluation, including review by multiple relevant staff, and will be issued confidentially. Their intent is not to shame the individual or escalate the situation, but to offer a contributor believed to be working in good faith an opportunity to cease behaviors that will otherwise lead to sanctions. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Removal of advanced rights</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> In extremely rare situations, the Foundation may become aware of circumstances and information regarding major breaches of trust performed by Wikimedia functionaries or other users with access to advanced tools. It may not be possible to share some or all of that information with the Wikimedia communities due to privacy reasons and therefore can not be handled through existing community governance mechanisms. In some of those cases the abuses reported may not rise to the level of irreversibly expelling Wikimedians from the communities; however, they may be severe enough to have breached the community's trust in the individuals involved and therefore warrant removal of administrative rights. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Removal of user rights are usually either permanent or long term. Rebuilding trust is not impossible, which is why individuals are encouraged to reflect on their actions leading up to their advanced rights removal and consider how they may best serve the communities moving forward. In situations of long term removals, and once the no-rights period has elapsed, a contributor may have to fulfill additional criteria before they are permitted to reapply for advanced rights; those are made known to them at the time of the removal of advanced rights. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Use of advanced rights by Foundation staff == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> There is a wide range of administrative actions that may be performed by the Wikimedia Foundation during evaluation of reports of misconduct, in upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. Theoretically, this could be any administrative action that can be performed by volunteers in the communities. The Foundation supports and encourages community autonomy and therefore strives to take the smallest amount of action possible, which is why it is not customary to accept community requests for said actions. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">CheckUser</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> Of all admin rights, [[:m:Special:MyLanguage/CheckUser policy|CheckUser]] is the one most commonly used by the Foundation's Trust & Safety team, in order to help assure the trust and safety of Wikimedia communities. More often than not, it is used during the review process of emergency reports regarding [[:m:Special:MyLanguage/Threats of harm|threats of harm]] against Wikimedia community members, contributors, public figures or the general public. It may also be used in response to requests for information, in line with [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines|Requests for user information procedures & guidelines]] and our [[Special:MyLanguage/Policy:Privacy policy|Privacy policy]], or in connection with legal disputes (for example to verify the truth of claims made by someone that is suing the Foundation) and regulatory investigations. It may sometimes be used in relation to investigation of long term abuse in consideration of a global ban as well as when issuing a global ban. Last but not least, it may be used when reviewing reports of sockpuppets suspected to be used by globally banned users, in enforcing a global ban. In any case, performing CheckUser alone does not mean/prove that the person checked has done something wrong. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It should be noted that, because of the sensitive nature of the information it may convey, CheckUser is only used when the information is pertinent in protecting the communities and broader Wikimedia movement, and only if there is no other reasonable way to obtain it. While the Foundation may share CheckUser information with highly trusted members of the community (i.e. stewards), we may opt to withhold said information if revealing it hinders ongoing efforts by law enforcement to protect the public or endangers Wikimedia community members. This action is performed through a Foundation staff account. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Page protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:m:Special:MyLanguage/Help:Protection|Page protection]] prevents a broad range of users from editing a specific article or page. It may affect contributors with or without special permissions and we may also impose a "do not touch" rule that impacts all contributors. Foundation page protection is granted in only the rarest circumstances and typically requires a court order or a substantial risk to the trust and safety of users, staff, or the public. It is otherwise left for community mechanisms to handle, in line with [[{{lwp|Wikipedia:Requests for page protection}}|local project policies]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When a page is protected under this policy, the template "<code><nowiki>{{pp-office}}</nowiki></code>" will be placed prominently on the page and the page will be [[:m:Special:MyLanguage/Protect|protected]]. An article may be reduced to a few sentences to remove questionable content, and people are then invited to build it up to a more reputable state. This will be indicated by the template <code><nowiki>{{reset}}</nowiki></code> (or related, such as <code><nowiki>{{pp|reset}}</nowiki></code>) along with instructions to be followed by everyone. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Range blocks</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:mw:Special:MyLanguage/Help:Range blocks|Range blocks]] are typically an action taken by the communities in order to help reduce vandalism and disruption. However, in some cases the Foundation may impose a range block in order to enforce a global ban, while upholding our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Range blocks prevent a group of IP addresses from becoming active on the Wikimedia projects; range-blocked IPs are disabled from creating an account, editing on the projects, contacting other contributors through on-wiki features, etc. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When range blocks are placed in the course of enforcing a global ban, they are performed under the WMFOffice account. In any other situations, they are performed through a staff account. </div> </div> </div> </div> {{anchor|1=requesting}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Requesting an office action == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> A request for consideration of an office action should be placed to the Foundation team whose purview the specific action falls under. This can be the [[:m:Special:MyLanguage/Trust and Safety|Trust & Safety team]] or the [[:m:Special:MyLanguage/Wikimedia Foundation Legal department#Legal_Affairs|Legal Affairs team]]. While requests may initially be sent to other Foundation teams or staff and then forwarded accordingly, it is best that the request is sent directly through one of the above communication channels, to ensure speedier review. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In order for the request to be considered, it is important that it includes the following: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Explicitly specifies the action requested.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes a succinct summary of the reasons for the request.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Provides evidence (URLs) that there have already been attempts to have the issue resolved through local community governance structures where applicable and where possible.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes any crucial information and evidence in support of the request, including pertinent documentation, subject to specific action requirements as detailed under the corresponding section.</span> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Who performs office actions? == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office actions are performed strictly by Foundation staff or contractors. They may be authorized by any representative or delegate of the Wikimedia Foundation - usually as directed by the Foundation's [[:m:Special:MyLanguage/Legal|legal counsel]], certain members of the [//wikimediafoundation.org/role/staff-contractors/ Foundation office staff] or as prescribed by each individual policy related to the specific office action. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation staff members usually performing office actions are: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">[[:m:User:WMFOffice|the role account WMFOffice]].</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Members of the [[:m:Special:MyLanguage/Trust and Safety|Trust and Safety team]] with their staff user accounts.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions will usually come from a role account, with the username User:WMFOffice. In some cases, like performing DMCA takedowns, office actions may be performed by one's staff account. Either way, they will be clearly indicated both during and after to prevent ambiguities. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Wikimedia administrators and others who have the technical power to revert or edit office actions are strongly cautioned against doing so. Unauthorized modifications to office actions will not only be reverted, but may lead to sanctions by the Foundation, such as revocation of the rights of the individual involved. When in doubt, community members should consult the Foundation member of staff that performed the office action, or their line manager. However, details regarding an office action are only shared to the extent that they do not compromise the safety of users, the public or the project. </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Timeline of office actions == </div> [[File:Trust and Safety Office action workflow.png|thumb|<span lang="en" dir="ltr" class="mw-content-ltr">The Office actions workflow (in English)</span>|alt=<span lang="en" dir="ltr" class="mw-content-ltr">A flowchart documenting the office actions workflow</span>]] <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Each office action request is as unique as the person it regards. This applies especially to requests regarding conduct issues; content related actions tend to be more straightforward. Moreover, each action listed under this policy is subject to different internal processes; it may be the outcome of evaluation of a reported behavior rather than the evaluation happening in order to determine if a requested action is warranted. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> For these reasons there is no set timeline for office actions in general. However, we do try to respond to them as soon possible and try to adhere to the following timeline guidelines: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Global bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Event bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance: 7 business days</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Child protection: 24 hours</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While we strive to adhere to the aforementioned timeline guidelines, it is possible that it takes a lot longer for an office action request to be evaluated and granted. Delays in evaluation can be caused due to receipt of additional/new information regarding the original request, the request expanding substantially during evaluation or other unforeseen circumstances. </div> </div> {{anchor|appeals}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Appeals == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office Actions, or Foundation decisions ''not'' to take an Office Action, can be appealed within 6 months of their first issuance or of their substantial, atypical modification (the extension of a suspension by several months, for example, does not trigger a new right to appeal) upon legal counsel approval. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Only individuals directly involved in a case may request review, either as an individual who requested the initial case or as an individual under investigation. Reviews may be requested following our decision (i.e., whether or not to take an Office Action), at the end of the investigation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Appeals against office actions should be sent by email to {{email|appeals|wikimedia.org}}, setting out the reason(s) why it was inappropriate. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> With regards to office actions undertaken around investigations into the behavior of specific users, the volunteer [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Trust & Safety Case Review Committee]] has been formed to review appeals of eligible Trust & Safety office actions. More details may be found on the Trust & Safety Case Review Committee page. </div> </div> {{anchor|general}} <span id="General_information"></span> == Informasi umum == Penting untuk memperjelas beberapa poin mengenai tindakan resmi secara umum: <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are extremely rare.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> In comparison to actions taken throughout the Wikimedia projects, led by the local community governance mechanisms in pursuit of our vision and mission and in compliance to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], the number of office actions is very, very small. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are preventable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> All conduct mitigated by office actions is unwanted on a Wikimedia project in the first place; if such is observed and corrected (i.e. removed, ceased or otherwise prevented), no complaint is likely to be made as there is nothing to complain about. Similarly, if a complaint is resolved before any action is taken, it is unlikely for an office action to subsequently take place. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are transparent when possible, but safety (and legal compliance) come first.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> It is not always possible to maintain the same level of transparency for every office action listed under this policy as, in some situations, complete or even partial transparency can compromise the right to privacy and/or safety of involved individuals or hinder ongoing police investigations. We are committed to be transparent wherever possible, but not at the risk of placing Wikimedia users, the public, or the projects in danger. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are governed by strict internal processes.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The lack of transparency involved in certain office actions does not remove accountability of those enforcing them; they are required to comply with internal processes and protocols and are never enforced without multi-level review and explicit approval. We will share information regarding final office actions and internal processes followed in enforcing them, whenever we can. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are not based on personal grudges.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> They are performed only following explicit complaints to the [[:m:Special:MyLanguage/Wikimedia Foundation|Wikimedia Foundation]] about the content of a [[:m:Special:MyLanguage/Wikimedia projects|Wikimedia project]] or certain abusive behavior taking place within or affecting the wellbeing, trust and safety of contributors in a Wikimedia project. In some cases, investigations may be prompted by Law enforcement requests or as part of our policy enforcement processes.They are also taken in line with prescribed processes and are subject to strict internal review by multiple members of staff in the Wikimedia Foundation hierarchy. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abusive requests are not acceptable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> We are committed to attempt to address all valid requests for an office action submitted to us, in good faith, and through the appropriate communications channels. However, we will not consider requests themselves breaching our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]] or [[Special:MyLanguage/Policy:Friendly space policy|Friendly space]] or other behavioral policies, or requests accompanied by demands for preferential treatment (such as control over the article). We will not tolerate intimidation, threats of harm or any other communication that may constitute harassment towards our staff. If any of the above conduct is observed and if inappropriate reporting behavior continues after we have issued a warning, we may entirely refuse to communicate with the reporting party. The lock-out period will be determined based on the seriousness, frequency, number and - if reasonably apparent - presumed intent (e.g. apparent bad faith) of the abusive reports. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Post-action monitoring.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not generally monitor the projects for breaches to the office actions it has enforced. It relies on the Wikimedia community's help in keeping the communities safe and thriving by reporting such breaches to the Trust & Safety team, who will review them on a case-by-case basis and take appropriate actions. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Enforcing office actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> Community members are welcome to but not expected or obliged to help enforce office actions. If they choose to do so on the grounds of upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], however, this should not be a punishable action and they should not be subject to sanctions. One can help enforce office actions in multiple ways such as reporting socks of an interaction-banned contributor using them to interact with another user, removing content uploaded by a globally banned user, informing of an event banned contributor's intent to turn up at an event they should not be attending, etc. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abuse of office or staff actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> If you think that the office actions listed under this policy have been abused, you can submit your concerns through {{email|ca|wikimedia.org}}. This email address can also be used to report potential abuse by staff accounts such as inappropriate conduct or use of their advanced user rights. </div> </div> cd4rgjexwf42swaxx8rqai67ktr0rlj 583005 583003 2026-05-30T10:03:15Z Bayahiu 267790 Created page with "Tindakan resmi itu sangatlah langka." 583005 wikitext text/x-wiki <languages /> {{policy-staff|nosidebar=true}} Inilah laman kebijakan resmi [[:m:Special:MyLanguage/Wikimedia Foundation|Yayasan Wikimedia]], didirikan oleh [[{{lwp|Jimmy Wales}}|Jimmy Wales]] dan didukung oleh Yayasan sebagaimana diperlukan untuk operasional situs di bawah wilayah hukumnya. {{divbox|yellow|2=Pemberitahuan|3=<span lang="en" dir="ltr" class="mw-content-ltr">In February 2024, this page was updated to expand the range of Office Actions to include minor updates to the appeals process as well as ensuring that repeat offenders have been previously warned before issuing a global ban (except in sufficiently severe cases) for regulatory compliance. Typos, linguistic issues and broken links to external resources were also fixed.</span>}} {{nutshell|1=<span lang="en" dir="ltr" class="mw-content-ltr">Sometimes the Wikimedia Foundation may have to delete, protect, blank a page or take other actions without going through the normal site/community process(es) to do so. These changes may be temporary or permanent measures to prevent legal trouble or personal harm and ''should not be undone'' by any user.</span>}} <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions policy is a set of guidelines and [[Special:MyLanguage/Policy:Office actions/procedures|procedures]] regarding official changes to or removals of content on the Wikimedia projects, or actions against specific individuals, performed by Foundation staff members and under the authority of the Wikimedia Foundation, upon receipt of one or multiple complaints from the community or the public, or as required by law. Complaints that may lead to enforcement of office actions may include, but are not limited to, [[{{lwp|Privacy laws of the United States}}|privacy violations]], [[{{lwp|Child protection}}|child protection]], [[{{lwp|Copyright infringement}}|copyright infringement]] or systematic [[{{lwp|Wikipedia:Harassment}}|harassment]]. All office actions are performed pursuant to the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Purpose and scope == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The purpose of this policy is to help improve the actual and perceived safety of Wikimedia community members, the movement itself, and the public in circumstances where actions on local community governance level are either insufficient or not possible. Local policies remain primary on all Wikimedia projects, as explained in the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], and office actions are complementary to those local policies. However, there may be some rare cases where the Wikimedia Foundation must override local policy, such as in complying with valid and enforceable court orders to remove content that might otherwise comply with policy or in protecting the safety of the Wikimedia communities or the public. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Some of the actions described or referenced in this policy mirror actions also taken by the Wikimedia communities and local governance mechanisms. All actions mentioned under this policy refer to actions taken by the Foundation and any equivalent actions performed by the communities are explicitly called out. For example, the terms "global ban" or "event ban" under this policy refer to global bans and event bans enforced by the Foundation respectively even though similar bans may be placed by Wikimedia affiliates or the Community. </div> </div>{{anchor|primaryactions}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Primary office actions == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not hold editorial or supervisory control over content and conduct in the Wikimedia projects; this work is done by a largely autonomous community of volunteers who, in accordance with our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], create their own policies meant to uphold the educational goals of our movement. However, in cases where community actions have not been effective and/or legal considerations require us to intervene, we may take actions accordingly. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation global ban</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A [[:m:Special:MyLanguage/WMF Global Ban Policy|global ban]] is one of the most severe actions the Foundation may take in order to address misconduct or serious threats to the safety of users, the public or the projects, pursuant to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. It is performed primarily in order to help assure the actual and perceived safety of users of the Wikimedia projects and assist in preventing prohibited behavior that hinders contributions and dialogue. Situations that may lead to a Foundation global ban include, but are not limited to: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment of users on multiple projects;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment off of the Wikimedia sites so as to threaten (emotionally or physically) users;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Place in danger, significantly compromise or otherwise threaten the trust or safety of our users or employees;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users repeatedly or egregiously violating our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], such as through hosting illegal content on Wikimedia servers; or</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Threatening or compromising the security of Wikimedia infrastructure.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, a Foundation global ban will be issued following Terms of Use violations that - individually - would not be sufficient enough to warrant a global ban, but form part of a broader pattern of seriously problematic conduct. In those cases, the global ban will typically be issued only after prior warnings (from the community, and/or the Foundation). However, the Foundation reserves the right to impose a global ban directly, in sufficiently severe cases of repetitive Terms of Use violation, or where it has not been practical to offer warnings. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A global ban prohibits individuals, either in their own capacity or as agents of others, from all Wikimedia Foundation websites, platforms and activities. This includes, but is not limited to, any site listed at www.wikimedia.org, mailing lists hosted by the Foundation, Wikimedia Cloud Services and Wikimedia technical infrastructure such as Phabricator as well as any in-person events sponsored or funded by the Foundation. Accordingly, an individual globally banned by the Foundation may not participate in, edit, contribute, or otherwise modify any content on those sites, platforms, or lists without the explicit permission of the Wikimedia Foundation. </div> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">A global ban is placed against an individual instead of against a specific username. It therefore applies to any alternate accounts an individual may control and any accounts they might create after the ban has been enacted. It can also apply to anonymous / "IP accounts" the banned individual may be using or may use in the future.</span> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">Global bans are considered a last resort and are only enforced upon receipt of complaint, investigation, extensive review and explicit approval by several Foundation staff members. As they prohibit all involvement in the Wikimedia projects, websites, platforms and activities from the moment they are enacted, by definition they also prohibit potentially positive future involvement of the banned individual, regardless of the outcome of that involvement. Knowingly facilitating the contributions of a globally banned individual, acting as a proxy for such a person, or attempting to interfere with Foundation staff or volunteer administrators, bureaucrats or functionaries enforcing a global ban in line with local policies may result in sanctions, including loss of advanced user rights or suspension of contributing access to Wikimedia sites. Since global bans are reserved for severe cases, their duration should typically be expected to be indefinite.</span> <br /> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation event ban</span>'''</div> <div class="mw-collapsible-content"> <span lang="en" dir="ltr" class="mw-content-ltr">A [[Special:MyLanguage/Policy:Wikimedia Foundation Event Ban Policy|Foundation event ban]] is an office action enforced in order to help improve the actual and perceived safety of users attending Wikimedia in-person events. It is placed under exceptional circumstances such as repeated abuse or behavior that compromises the trust and safety of our volunteers or users. While not limited to these examples, Foundation event bans may be enacted in situations such as where:</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or have threatened to exhibit harassing or otherwise abusive conduct during in-person events.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or indicated intention to attend in-person events in bad faith or to systematically undermine discussions and collaboration in pursuit of the Wikimedia mission and vision.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> An event ban restricts the access, attendance and/or participation of individuals at offline events that are sponsored or funded by the Wikimedia Foundation or, in some cases, associated entities (such as movement affiliates or partners). This is not an action unique to the Foundation; local Wikimedia communities may also enact event bans under [[:m:Special:MyLanguage/Grants:Friendly Space Policies|relevant policy]] when they feel that a ban will help maintain the trust and safety of community members and users attending offline events. Event bans imposed by the Foundation may be subject to different criteria than those developed and observed by affiliated movement organizations, but are intended to complement them. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Being banned from local events does not automatically mean that one is banned from all global events. The terms of one event ban can differ from those of another and may depend on multiple variables. For example, Foundation event bans can be: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Location specific. One may be banned in all in-person events taking place within a certain geographical area, such as a city or a country.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Project specific. They may be applicable to any events relating to work and/or collaboration on particular projects or language projects, such as work on MediaWiki, Wikiprojects or the English Wikipedia.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Time specific. Event bans may not necessarily be indefinite; they may be placed for a specific period.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While an event ban may be lifted if it is found that it has served its purpose, continued abuse from the banned user may weigh into a decision by the Foundation to expand the ban. If notice of an event ban does not include a specific expiration date or note that it is irrevocable, an appeal may be sent to {{email|ca|wikimedia.org}}. (Event bans that are part of global bans or lead to global bans are not subject to appeal.) </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Event bans may be one step before a global ban, as they are placed in situations where a complaint has been placed to the Foundation regarding user conduct that specifically occurs or may occur during in-person events. They may, however, exist in isolation, if the issue leading to the event ban is not a concern in online interaction or behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuant to this and the Foundation event bans policy, names or pseudonyms of individuals explicitly (through an event ban) or implicitly (through a global ban) banned from attending events may be made available to designated teams or individuals within an event organization team/safe space committee/chapter, in the form of the event bans list. The list may include more identifying information if available, including photographs to help in identification. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left" id="dmca">'''<span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation encourages people to first consider taking advantage of the existing community-led processes in order to report and resolve instances of copyright infringement. This can be done by reaching out to the Wikimedia volunteer email response team ([[:m:Special:MyLanguage/Volunteer Response Team|VRT]]) at {{email|info|wikimedia.org}} with an informal request for content removal, including all relevant information in support of your request such as the location of the reported material and well as information that helps establish copyright ownership and the legality or illegality of the material's use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, the Foundation may also receive requests to remove content from a Wikimedia Project through a formal DMCA takedown process. Before [[Special:MyLanguage/Policy:DMCA Policy|complying with a DMCA notice]], the Foundation reviews every DMCA notice we receive to ensure that it complies with the requirements of the DMCA statute and United States copyright law. We reject notices that we do not believe are legally valid. Upon review of the request by the Foundation's Legal team, the removal itself will usually be performed by a Support & Safety team member, using their staff account. In the spirit of transparency, the Foundation informs the Wikimedia community each time it performs a DMCA takedown through [[Special:MyLanguage/Category:DMCA|this page]] (also [[:c:Commons:Special:MyLanguage/Office actions/DMCA notices|mirrored on Commons]] for Commons-based requests), as well as through aggregate statistics, in its biannual [[{{foundationsite|1=about/transparency/}}|transparency reports]]. </div> {{anchor|counternotice}} <div lang="en" dir="ltr" class="mw-content-ltr"> Removals of material due to receipt of a valid DMCA notice can be challenged. The recourse for restoring such material is to file a counter-notice with the Foundation. Please note that filing a counter-notice may lead to legal proceedings between you and the complaining party to determine ownership of the material. The DMCA process requires that you consent to the jurisdiction of a United States court. If you believe there is no legal basis for a takedown notice which has been acted upon by the Foundation, you are welcome to visit the following sites, as a first step in learning about filing a counter-notice: </div> * [//lumendatabase.org/topics/5 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen Copyright FAQ</span>] * [//lumendatabase.org/topics/29 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Notices FAQ</span>] * [//lumendatabase.org/topics/22 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Counter-Notice Claiming Fair Use</span>] * [//www.eff.org/issues/dmca <span lang="en" dir="ltr" class="mw-content-ltr">EFF on DMCA</span>] * [//www.citmedialaw.org/legal-guide/responding-dmca-takedown-notice-targeting-your-content <span lang="en" dir="ltr" class="mw-content-ltr">Digital Media Law Project on Responding to a DMCA Take-down notice</span>] * [//www.newmediarights.org/guide/legal/copyright/dmca/Sample_DMCA_CounterNotice_letter_when_claiming_fair_use_of_a_copyrighted_work <span lang="en" dir="ltr" class="mw-content-ltr">New Media Rights Sample DMCA CounterNotice letter when claiming fair use of a copyrighted work</span>] * [//www.copyright.gov/help/faq/ <span lang="en" dir="ltr" class="mw-content-ltr">The United States Copyright Office</span>] <div lang="en" dir="ltr" class="mw-content-ltr"> As with all office actions, reverting DMCA notice takedowns without appropriate legal reasons is strongly discouraged. As a matter of policy, the Wikimedia Foundation will terminate, in appropriate circumstances, the accounts of repeat infringers as provided under the Digital Millennium Copyright Act (17 U.S.C. 512). In most cases, it will also terminate the accounts of users who, upon being notified that content they have contributed has been removed as a result of a DMCA complaint, revert that removal. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Child protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The safety of minors is extremely important for us, and we go to great lengths to help assure it. To that effect, if we believe minors are at risk, we will take actions right away. These actions aim at mitigating both conduct as well as content promoting child abuse. Child abuse may be discussed educationally as part of the content of Wikimedia projects, but never promotionally or with the purpose of titillation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuing or facilitating inappropriate adult–child relationships is not acceptable in the Wikimedia projects. This type of activity may include, but is not limited to, posting child pornography or any material depicting inappropriate sexual acts between adults and minors that violate applicable law, distributing or trafficking obscene material against minors that is unlawful under applicable law, conducting communications with under-aged users through the Wikimedia projects in an attempt to groom them or attempting to move their communications to platforms outside of the Wikimedia projects for grooming purposes, or attempting to approach minors inappropriately during Wikimedia in-person events. In contrast, contact for the purpose of organising and running school-related editathons is acceptable. Read more about our [[Special:MyLanguage/Policy:Combating online child exploitation|combating online child exploitation policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Concerns about child safety are reviewed and appropriate actions are taken as a matter of priority. Instances we believe to be child pornography, including information brought to our attention through requests for nonpublic user information, are reported to the [//www.missingkids.com/home National Center for Missing and Exploited Children] (NCMEC), in line with our [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines#childsafety|Requests for user information guidelines and procedures]]. If your request has already been reported to NCMEC or relates to a case being handled by NCMEC, please include the case or report information in your request. The Foundation may also take additional actions against individuals found be engaging in such activities such as alerting local or international law enforcement. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Secondary office actions == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <span lang="en" dir="ltr" class="mw-content-ltr">The actions listed under this section are generally performed at the Foundation's discretion, as a possible outcome of evaluation of a separate report. Direct requests for these actions will generally be deferred to appropriate community governance mechanisms. In the past, the Foundation has only taken these actions under extraordinary circumstances.</span> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Conduct warning</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning is issued when a situation is observed to be problematic and is meant to be a preventative measure of further escalation. It is considered as a step geared towards de-escalation of the situation, when this is believed to have sufficient margin for it. It informs the recipient that behavior they may consider acceptable is in fact not, grants them the opportunity to reflect on it, and encourages them to take corrective measures towards mitigating and eventually eliminating it. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning will usually be issued by the Foundation in situations where a contributor's online or/and offline behavior is considered borderline abusive, disruptive or otherwise hinders the collaborative process, but does not yet rise to the level of corrective actions. Such a warning will typically aim to address the type of conduct that may include, but is not limited to, repeated personal attacks, edit/status warring, impersonation or otherwise inappropriate in-person commentary and behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> No data has been compiled on how well conduct warnings succeed, and the Wikimedia Foundation lacks the resources to provide ongoing counseling to warned individuals on how to modify behaviors. However, while the Foundation does not believe that positive contributions outweigh harmful behaviors, there may be some circumstances where a warning is offered as a courtesy to contributors who may be otherwise sanctioned by an event or global ban. Warnings will be given only after an extensive evaluation, including review by multiple relevant staff, and will be issued confidentially. Their intent is not to shame the individual or escalate the situation, but to offer a contributor believed to be working in good faith an opportunity to cease behaviors that will otherwise lead to sanctions. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Removal of advanced rights</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> In extremely rare situations, the Foundation may become aware of circumstances and information regarding major breaches of trust performed by Wikimedia functionaries or other users with access to advanced tools. It may not be possible to share some or all of that information with the Wikimedia communities due to privacy reasons and therefore can not be handled through existing community governance mechanisms. In some of those cases the abuses reported may not rise to the level of irreversibly expelling Wikimedians from the communities; however, they may be severe enough to have breached the community's trust in the individuals involved and therefore warrant removal of administrative rights. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Removal of user rights are usually either permanent or long term. Rebuilding trust is not impossible, which is why individuals are encouraged to reflect on their actions leading up to their advanced rights removal and consider how they may best serve the communities moving forward. In situations of long term removals, and once the no-rights period has elapsed, a contributor may have to fulfill additional criteria before they are permitted to reapply for advanced rights; those are made known to them at the time of the removal of advanced rights. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Use of advanced rights by Foundation staff == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> There is a wide range of administrative actions that may be performed by the Wikimedia Foundation during evaluation of reports of misconduct, in upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. Theoretically, this could be any administrative action that can be performed by volunteers in the communities. The Foundation supports and encourages community autonomy and therefore strives to take the smallest amount of action possible, which is why it is not customary to accept community requests for said actions. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">CheckUser</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> Of all admin rights, [[:m:Special:MyLanguage/CheckUser policy|CheckUser]] is the one most commonly used by the Foundation's Trust & Safety team, in order to help assure the trust and safety of Wikimedia communities. More often than not, it is used during the review process of emergency reports regarding [[:m:Special:MyLanguage/Threats of harm|threats of harm]] against Wikimedia community members, contributors, public figures or the general public. It may also be used in response to requests for information, in line with [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines|Requests for user information procedures & guidelines]] and our [[Special:MyLanguage/Policy:Privacy policy|Privacy policy]], or in connection with legal disputes (for example to verify the truth of claims made by someone that is suing the Foundation) and regulatory investigations. It may sometimes be used in relation to investigation of long term abuse in consideration of a global ban as well as when issuing a global ban. Last but not least, it may be used when reviewing reports of sockpuppets suspected to be used by globally banned users, in enforcing a global ban. In any case, performing CheckUser alone does not mean/prove that the person checked has done something wrong. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It should be noted that, because of the sensitive nature of the information it may convey, CheckUser is only used when the information is pertinent in protecting the communities and broader Wikimedia movement, and only if there is no other reasonable way to obtain it. While the Foundation may share CheckUser information with highly trusted members of the community (i.e. stewards), we may opt to withhold said information if revealing it hinders ongoing efforts by law enforcement to protect the public or endangers Wikimedia community members. This action is performed through a Foundation staff account. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Page protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:m:Special:MyLanguage/Help:Protection|Page protection]] prevents a broad range of users from editing a specific article or page. It may affect contributors with or without special permissions and we may also impose a "do not touch" rule that impacts all contributors. Foundation page protection is granted in only the rarest circumstances and typically requires a court order or a substantial risk to the trust and safety of users, staff, or the public. It is otherwise left for community mechanisms to handle, in line with [[{{lwp|Wikipedia:Requests for page protection}}|local project policies]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When a page is protected under this policy, the template "<code><nowiki>{{pp-office}}</nowiki></code>" will be placed prominently on the page and the page will be [[:m:Special:MyLanguage/Protect|protected]]. An article may be reduced to a few sentences to remove questionable content, and people are then invited to build it up to a more reputable state. This will be indicated by the template <code><nowiki>{{reset}}</nowiki></code> (or related, such as <code><nowiki>{{pp|reset}}</nowiki></code>) along with instructions to be followed by everyone. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Range blocks</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:mw:Special:MyLanguage/Help:Range blocks|Range blocks]] are typically an action taken by the communities in order to help reduce vandalism and disruption. However, in some cases the Foundation may impose a range block in order to enforce a global ban, while upholding our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Range blocks prevent a group of IP addresses from becoming active on the Wikimedia projects; range-blocked IPs are disabled from creating an account, editing on the projects, contacting other contributors through on-wiki features, etc. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When range blocks are placed in the course of enforcing a global ban, they are performed under the WMFOffice account. In any other situations, they are performed through a staff account. </div> </div> </div> </div> {{anchor|1=requesting}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Requesting an office action == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> A request for consideration of an office action should be placed to the Foundation team whose purview the specific action falls under. This can be the [[:m:Special:MyLanguage/Trust and Safety|Trust & Safety team]] or the [[:m:Special:MyLanguage/Wikimedia Foundation Legal department#Legal_Affairs|Legal Affairs team]]. While requests may initially be sent to other Foundation teams or staff and then forwarded accordingly, it is best that the request is sent directly through one of the above communication channels, to ensure speedier review. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In order for the request to be considered, it is important that it includes the following: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Explicitly specifies the action requested.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes a succinct summary of the reasons for the request.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Provides evidence (URLs) that there have already been attempts to have the issue resolved through local community governance structures where applicable and where possible.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes any crucial information and evidence in support of the request, including pertinent documentation, subject to specific action requirements as detailed under the corresponding section.</span> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Who performs office actions? == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office actions are performed strictly by Foundation staff or contractors. They may be authorized by any representative or delegate of the Wikimedia Foundation - usually as directed by the Foundation's [[:m:Special:MyLanguage/Legal|legal counsel]], certain members of the [//wikimediafoundation.org/role/staff-contractors/ Foundation office staff] or as prescribed by each individual policy related to the specific office action. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation staff members usually performing office actions are: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">[[:m:User:WMFOffice|the role account WMFOffice]].</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Members of the [[:m:Special:MyLanguage/Trust and Safety|Trust and Safety team]] with their staff user accounts.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions will usually come from a role account, with the username User:WMFOffice. In some cases, like performing DMCA takedowns, office actions may be performed by one's staff account. Either way, they will be clearly indicated both during and after to prevent ambiguities. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Wikimedia administrators and others who have the technical power to revert or edit office actions are strongly cautioned against doing so. Unauthorized modifications to office actions will not only be reverted, but may lead to sanctions by the Foundation, such as revocation of the rights of the individual involved. When in doubt, community members should consult the Foundation member of staff that performed the office action, or their line manager. However, details regarding an office action are only shared to the extent that they do not compromise the safety of users, the public or the project. </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Timeline of office actions == </div> [[File:Trust and Safety Office action workflow.png|thumb|<span lang="en" dir="ltr" class="mw-content-ltr">The Office actions workflow (in English)</span>|alt=<span lang="en" dir="ltr" class="mw-content-ltr">A flowchart documenting the office actions workflow</span>]] <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Each office action request is as unique as the person it regards. This applies especially to requests regarding conduct issues; content related actions tend to be more straightforward. Moreover, each action listed under this policy is subject to different internal processes; it may be the outcome of evaluation of a reported behavior rather than the evaluation happening in order to determine if a requested action is warranted. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> For these reasons there is no set timeline for office actions in general. However, we do try to respond to them as soon possible and try to adhere to the following timeline guidelines: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Global bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Event bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance: 7 business days</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Child protection: 24 hours</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While we strive to adhere to the aforementioned timeline guidelines, it is possible that it takes a lot longer for an office action request to be evaluated and granted. Delays in evaluation can be caused due to receipt of additional/new information regarding the original request, the request expanding substantially during evaluation or other unforeseen circumstances. </div> </div> {{anchor|appeals}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Appeals == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office Actions, or Foundation decisions ''not'' to take an Office Action, can be appealed within 6 months of their first issuance or of their substantial, atypical modification (the extension of a suspension by several months, for example, does not trigger a new right to appeal) upon legal counsel approval. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Only individuals directly involved in a case may request review, either as an individual who requested the initial case or as an individual under investigation. Reviews may be requested following our decision (i.e., whether or not to take an Office Action), at the end of the investigation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Appeals against office actions should be sent by email to {{email|appeals|wikimedia.org}}, setting out the reason(s) why it was inappropriate. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> With regards to office actions undertaken around investigations into the behavior of specific users, the volunteer [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Trust & Safety Case Review Committee]] has been formed to review appeals of eligible Trust & Safety office actions. More details may be found on the Trust & Safety Case Review Committee page. </div> </div> {{anchor|general}} <span id="General_information"></span> == Informasi umum == Penting untuk memperjelas beberapa poin mengenai tindakan resmi secara umum: <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Tindakan resmi itu sangatlah langka.''' <div lang="en" dir="ltr" class="mw-content-ltr"> In comparison to actions taken throughout the Wikimedia projects, led by the local community governance mechanisms in pursuit of our vision and mission and in compliance to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], the number of office actions is very, very small. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are preventable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> All conduct mitigated by office actions is unwanted on a Wikimedia project in the first place; if such is observed and corrected (i.e. removed, ceased or otherwise prevented), no complaint is likely to be made as there is nothing to complain about. Similarly, if a complaint is resolved before any action is taken, it is unlikely for an office action to subsequently take place. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are transparent when possible, but safety (and legal compliance) come first.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> It is not always possible to maintain the same level of transparency for every office action listed under this policy as, in some situations, complete or even partial transparency can compromise the right to privacy and/or safety of involved individuals or hinder ongoing police investigations. We are committed to be transparent wherever possible, but not at the risk of placing Wikimedia users, the public, or the projects in danger. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are governed by strict internal processes.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The lack of transparency involved in certain office actions does not remove accountability of those enforcing them; they are required to comply with internal processes and protocols and are never enforced without multi-level review and explicit approval. We will share information regarding final office actions and internal processes followed in enforcing them, whenever we can. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are not based on personal grudges.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> They are performed only following explicit complaints to the [[:m:Special:MyLanguage/Wikimedia Foundation|Wikimedia Foundation]] about the content of a [[:m:Special:MyLanguage/Wikimedia projects|Wikimedia project]] or certain abusive behavior taking place within or affecting the wellbeing, trust and safety of contributors in a Wikimedia project. In some cases, investigations may be prompted by Law enforcement requests or as part of our policy enforcement processes.They are also taken in line with prescribed processes and are subject to strict internal review by multiple members of staff in the Wikimedia Foundation hierarchy. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abusive requests are not acceptable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> We are committed to attempt to address all valid requests for an office action submitted to us, in good faith, and through the appropriate communications channels. However, we will not consider requests themselves breaching our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]] or [[Special:MyLanguage/Policy:Friendly space policy|Friendly space]] or other behavioral policies, or requests accompanied by demands for preferential treatment (such as control over the article). We will not tolerate intimidation, threats of harm or any other communication that may constitute harassment towards our staff. If any of the above conduct is observed and if inappropriate reporting behavior continues after we have issued a warning, we may entirely refuse to communicate with the reporting party. The lock-out period will be determined based on the seriousness, frequency, number and - if reasonably apparent - presumed intent (e.g. apparent bad faith) of the abusive reports. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Post-action monitoring.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not generally monitor the projects for breaches to the office actions it has enforced. It relies on the Wikimedia community's help in keeping the communities safe and thriving by reporting such breaches to the Trust & Safety team, who will review them on a case-by-case basis and take appropriate actions. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Enforcing office actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> Community members are welcome to but not expected or obliged to help enforce office actions. If they choose to do so on the grounds of upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], however, this should not be a punishable action and they should not be subject to sanctions. One can help enforce office actions in multiple ways such as reporting socks of an interaction-banned contributor using them to interact with another user, removing content uploaded by a globally banned user, informing of an event banned contributor's intent to turn up at an event they should not be attending, etc. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abuse of office or staff actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> If you think that the office actions listed under this policy have been abused, you can submit your concerns through {{email|ca|wikimedia.org}}. This email address can also be used to report potential abuse by staff accounts such as inappropriate conduct or use of their advanced user rights. </div> </div> 4dox2zr9xf14noopuedowid862lq1e5 583007 583005 2026-05-30T10:03:25Z Bayahiu 267790 583007 wikitext text/x-wiki <languages /> {{policy-staff|nosidebar=true}} Inilah laman kebijakan resmi [[:m:Special:MyLanguage/Wikimedia Foundation|Yayasan Wikimedia]], didirikan oleh [[{{lwp|Jimmy Wales}}|Jimmy Wales]] dan didukung oleh Yayasan sebagaimana diperlukan untuk operasional situs di bawah wilayah hukumnya. {{divbox|yellow|2=Pemberitahuan|3=<span lang="en" dir="ltr" class="mw-content-ltr">In February 2024, this page was updated to expand the range of Office Actions to include minor updates to the appeals process as well as ensuring that repeat offenders have been previously warned before issuing a global ban (except in sufficiently severe cases) for regulatory compliance. Typos, linguistic issues and broken links to external resources were also fixed.</span>}} {{nutshell|1=<span lang="en" dir="ltr" class="mw-content-ltr">Sometimes the Wikimedia Foundation may have to delete, protect, blank a page or take other actions without going through the normal site/community process(es) to do so. These changes may be temporary or permanent measures to prevent legal trouble or personal harm and ''should not be undone'' by any user.</span>}} <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions policy is a set of guidelines and [[Special:MyLanguage/Policy:Office actions/procedures|procedures]] regarding official changes to or removals of content on the Wikimedia projects, or actions against specific individuals, performed by Foundation staff members and under the authority of the Wikimedia Foundation, upon receipt of one or multiple complaints from the community or the public, or as required by law. Complaints that may lead to enforcement of office actions may include, but are not limited to, [[{{lwp|Privacy laws of the United States}}|privacy violations]], [[{{lwp|Child protection}}|child protection]], [[{{lwp|Copyright infringement}}|copyright infringement]] or systematic [[{{lwp|Wikipedia:Harassment}}|harassment]]. All office actions are performed pursuant to the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Purpose and scope == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The purpose of this policy is to help improve the actual and perceived safety of Wikimedia community members, the movement itself, and the public in circumstances where actions on local community governance level are either insufficient or not possible. Local policies remain primary on all Wikimedia projects, as explained in the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], and office actions are complementary to those local policies. However, there may be some rare cases where the Wikimedia Foundation must override local policy, such as in complying with valid and enforceable court orders to remove content that might otherwise comply with policy or in protecting the safety of the Wikimedia communities or the public. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Some of the actions described or referenced in this policy mirror actions also taken by the Wikimedia communities and local governance mechanisms. All actions mentioned under this policy refer to actions taken by the Foundation and any equivalent actions performed by the communities are explicitly called out. For example, the terms "global ban" or "event ban" under this policy refer to global bans and event bans enforced by the Foundation respectively even though similar bans may be placed by Wikimedia affiliates or the Community. </div> </div>{{anchor|primaryactions}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Primary office actions == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not hold editorial or supervisory control over content and conduct in the Wikimedia projects; this work is done by a largely autonomous community of volunteers who, in accordance with our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], create their own policies meant to uphold the educational goals of our movement. However, in cases where community actions have not been effective and/or legal considerations require us to intervene, we may take actions accordingly. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation global ban</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A [[:m:Special:MyLanguage/WMF Global Ban Policy|global ban]] is one of the most severe actions the Foundation may take in order to address misconduct or serious threats to the safety of users, the public or the projects, pursuant to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. It is performed primarily in order to help assure the actual and perceived safety of users of the Wikimedia projects and assist in preventing prohibited behavior that hinders contributions and dialogue. Situations that may lead to a Foundation global ban include, but are not limited to: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment of users on multiple projects;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment off of the Wikimedia sites so as to threaten (emotionally or physically) users;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Place in danger, significantly compromise or otherwise threaten the trust or safety of our users or employees;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users repeatedly or egregiously violating our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], such as through hosting illegal content on Wikimedia servers; or</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Threatening or compromising the security of Wikimedia infrastructure.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, a Foundation global ban will be issued following Terms of Use violations that - individually - would not be sufficient enough to warrant a global ban, but form part of a broader pattern of seriously problematic conduct. In those cases, the global ban will typically be issued only after prior warnings (from the community, and/or the Foundation). However, the Foundation reserves the right to impose a global ban directly, in sufficiently severe cases of repetitive Terms of Use violation, or where it has not been practical to offer warnings. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A global ban prohibits individuals, either in their own capacity or as agents of others, from all Wikimedia Foundation websites, platforms and activities. This includes, but is not limited to, any site listed at www.wikimedia.org, mailing lists hosted by the Foundation, Wikimedia Cloud Services and Wikimedia technical infrastructure such as Phabricator as well as any in-person events sponsored or funded by the Foundation. Accordingly, an individual globally banned by the Foundation may not participate in, edit, contribute, or otherwise modify any content on those sites, platforms, or lists without the explicit permission of the Wikimedia Foundation. </div> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">A global ban is placed against an individual instead of against a specific username. It therefore applies to any alternate accounts an individual may control and any accounts they might create after the ban has been enacted. It can also apply to anonymous / "IP accounts" the banned individual may be using or may use in the future.</span> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">Global bans are considered a last resort and are only enforced upon receipt of complaint, investigation, extensive review and explicit approval by several Foundation staff members. As they prohibit all involvement in the Wikimedia projects, websites, platforms and activities from the moment they are enacted, by definition they also prohibit potentially positive future involvement of the banned individual, regardless of the outcome of that involvement. Knowingly facilitating the contributions of a globally banned individual, acting as a proxy for such a person, or attempting to interfere with Foundation staff or volunteer administrators, bureaucrats or functionaries enforcing a global ban in line with local policies may result in sanctions, including loss of advanced user rights or suspension of contributing access to Wikimedia sites. Since global bans are reserved for severe cases, their duration should typically be expected to be indefinite.</span> <br /> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation event ban</span>'''</div> <div class="mw-collapsible-content"> <span lang="en" dir="ltr" class="mw-content-ltr">A [[Special:MyLanguage/Policy:Wikimedia Foundation Event Ban Policy|Foundation event ban]] is an office action enforced in order to help improve the actual and perceived safety of users attending Wikimedia in-person events. It is placed under exceptional circumstances such as repeated abuse or behavior that compromises the trust and safety of our volunteers or users. While not limited to these examples, Foundation event bans may be enacted in situations such as where:</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or have threatened to exhibit harassing or otherwise abusive conduct during in-person events.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or indicated intention to attend in-person events in bad faith or to systematically undermine discussions and collaboration in pursuit of the Wikimedia mission and vision.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> An event ban restricts the access, attendance and/or participation of individuals at offline events that are sponsored or funded by the Wikimedia Foundation or, in some cases, associated entities (such as movement affiliates or partners). This is not an action unique to the Foundation; local Wikimedia communities may also enact event bans under [[:m:Special:MyLanguage/Grants:Friendly Space Policies|relevant policy]] when they feel that a ban will help maintain the trust and safety of community members and users attending offline events. Event bans imposed by the Foundation may be subject to different criteria than those developed and observed by affiliated movement organizations, but are intended to complement them. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Being banned from local events does not automatically mean that one is banned from all global events. The terms of one event ban can differ from those of another and may depend on multiple variables. For example, Foundation event bans can be: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Location specific. One may be banned in all in-person events taking place within a certain geographical area, such as a city or a country.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Project specific. They may be applicable to any events relating to work and/or collaboration on particular projects or language projects, such as work on MediaWiki, Wikiprojects or the English Wikipedia.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Time specific. Event bans may not necessarily be indefinite; they may be placed for a specific period.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While an event ban may be lifted if it is found that it has served its purpose, continued abuse from the banned user may weigh into a decision by the Foundation to expand the ban. If notice of an event ban does not include a specific expiration date or note that it is irrevocable, an appeal may be sent to {{email|ca|wikimedia.org}}. (Event bans that are part of global bans or lead to global bans are not subject to appeal.) </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Event bans may be one step before a global ban, as they are placed in situations where a complaint has been placed to the Foundation regarding user conduct that specifically occurs or may occur during in-person events. They may, however, exist in isolation, if the issue leading to the event ban is not a concern in online interaction or behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuant to this and the Foundation event bans policy, names or pseudonyms of individuals explicitly (through an event ban) or implicitly (through a global ban) banned from attending events may be made available to designated teams or individuals within an event organization team/safe space committee/chapter, in the form of the event bans list. The list may include more identifying information if available, including photographs to help in identification. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left" id="dmca">'''<span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation encourages people to first consider taking advantage of the existing community-led processes in order to report and resolve instances of copyright infringement. This can be done by reaching out to the Wikimedia volunteer email response team ([[:m:Special:MyLanguage/Volunteer Response Team|VRT]]) at {{email|info|wikimedia.org}} with an informal request for content removal, including all relevant information in support of your request such as the location of the reported material and well as information that helps establish copyright ownership and the legality or illegality of the material's use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, the Foundation may also receive requests to remove content from a Wikimedia Project through a formal DMCA takedown process. Before [[Special:MyLanguage/Policy:DMCA Policy|complying with a DMCA notice]], the Foundation reviews every DMCA notice we receive to ensure that it complies with the requirements of the DMCA statute and United States copyright law. We reject notices that we do not believe are legally valid. Upon review of the request by the Foundation's Legal team, the removal itself will usually be performed by a Support & Safety team member, using their staff account. In the spirit of transparency, the Foundation informs the Wikimedia community each time it performs a DMCA takedown through [[Special:MyLanguage/Category:DMCA|this page]] (also [[:c:Commons:Special:MyLanguage/Office actions/DMCA notices|mirrored on Commons]] for Commons-based requests), as well as through aggregate statistics, in its biannual [[{{foundationsite|1=about/transparency/}}|transparency reports]]. </div> {{anchor|counternotice}} <div lang="en" dir="ltr" class="mw-content-ltr"> Removals of material due to receipt of a valid DMCA notice can be challenged. The recourse for restoring such material is to file a counter-notice with the Foundation. Please note that filing a counter-notice may lead to legal proceedings between you and the complaining party to determine ownership of the material. The DMCA process requires that you consent to the jurisdiction of a United States court. If you believe there is no legal basis for a takedown notice which has been acted upon by the Foundation, you are welcome to visit the following sites, as a first step in learning about filing a counter-notice: </div> * [//lumendatabase.org/topics/5 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen Copyright FAQ</span>] * [//lumendatabase.org/topics/29 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Notices FAQ</span>] * [//lumendatabase.org/topics/22 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Counter-Notice Claiming Fair Use</span>] * [//www.eff.org/issues/dmca <span lang="en" dir="ltr" class="mw-content-ltr">EFF on DMCA</span>] * [//www.citmedialaw.org/legal-guide/responding-dmca-takedown-notice-targeting-your-content <span lang="en" dir="ltr" class="mw-content-ltr">Digital Media Law Project on Responding to a DMCA Take-down notice</span>] * [//www.newmediarights.org/guide/legal/copyright/dmca/Sample_DMCA_CounterNotice_letter_when_claiming_fair_use_of_a_copyrighted_work <span lang="en" dir="ltr" class="mw-content-ltr">New Media Rights Sample DMCA CounterNotice letter when claiming fair use of a copyrighted work</span>] * [//www.copyright.gov/help/faq/ <span lang="en" dir="ltr" class="mw-content-ltr">The United States Copyright Office</span>] <div lang="en" dir="ltr" class="mw-content-ltr"> As with all office actions, reverting DMCA notice takedowns without appropriate legal reasons is strongly discouraged. As a matter of policy, the Wikimedia Foundation will terminate, in appropriate circumstances, the accounts of repeat infringers as provided under the Digital Millennium Copyright Act (17 U.S.C. 512). In most cases, it will also terminate the accounts of users who, upon being notified that content they have contributed has been removed as a result of a DMCA complaint, revert that removal. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Child protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The safety of minors is extremely important for us, and we go to great lengths to help assure it. To that effect, if we believe minors are at risk, we will take actions right away. These actions aim at mitigating both conduct as well as content promoting child abuse. Child abuse may be discussed educationally as part of the content of Wikimedia projects, but never promotionally or with the purpose of titillation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuing or facilitating inappropriate adult–child relationships is not acceptable in the Wikimedia projects. This type of activity may include, but is not limited to, posting child pornography or any material depicting inappropriate sexual acts between adults and minors that violate applicable law, distributing or trafficking obscene material against minors that is unlawful under applicable law, conducting communications with under-aged users through the Wikimedia projects in an attempt to groom them or attempting to move their communications to platforms outside of the Wikimedia projects for grooming purposes, or attempting to approach minors inappropriately during Wikimedia in-person events. In contrast, contact for the purpose of organising and running school-related editathons is acceptable. Read more about our [[Special:MyLanguage/Policy:Combating online child exploitation|combating online child exploitation policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Concerns about child safety are reviewed and appropriate actions are taken as a matter of priority. Instances we believe to be child pornography, including information brought to our attention through requests for nonpublic user information, are reported to the [//www.missingkids.com/home National Center for Missing and Exploited Children] (NCMEC), in line with our [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines#childsafety|Requests for user information guidelines and procedures]]. If your request has already been reported to NCMEC or relates to a case being handled by NCMEC, please include the case or report information in your request. The Foundation may also take additional actions against individuals found be engaging in such activities such as alerting local or international law enforcement. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Secondary office actions == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <span lang="en" dir="ltr" class="mw-content-ltr">The actions listed under this section are generally performed at the Foundation's discretion, as a possible outcome of evaluation of a separate report. Direct requests for these actions will generally be deferred to appropriate community governance mechanisms. In the past, the Foundation has only taken these actions under extraordinary circumstances.</span> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Conduct warning</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning is issued when a situation is observed to be problematic and is meant to be a preventative measure of further escalation. It is considered as a step geared towards de-escalation of the situation, when this is believed to have sufficient margin for it. It informs the recipient that behavior they may consider acceptable is in fact not, grants them the opportunity to reflect on it, and encourages them to take corrective measures towards mitigating and eventually eliminating it. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning will usually be issued by the Foundation in situations where a contributor's online or/and offline behavior is considered borderline abusive, disruptive or otherwise hinders the collaborative process, but does not yet rise to the level of corrective actions. Such a warning will typically aim to address the type of conduct that may include, but is not limited to, repeated personal attacks, edit/status warring, impersonation or otherwise inappropriate in-person commentary and behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> No data has been compiled on how well conduct warnings succeed, and the Wikimedia Foundation lacks the resources to provide ongoing counseling to warned individuals on how to modify behaviors. However, while the Foundation does not believe that positive contributions outweigh harmful behaviors, there may be some circumstances where a warning is offered as a courtesy to contributors who may be otherwise sanctioned by an event or global ban. Warnings will be given only after an extensive evaluation, including review by multiple relevant staff, and will be issued confidentially. Their intent is not to shame the individual or escalate the situation, but to offer a contributor believed to be working in good faith an opportunity to cease behaviors that will otherwise lead to sanctions. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Removal of advanced rights</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> In extremely rare situations, the Foundation may become aware of circumstances and information regarding major breaches of trust performed by Wikimedia functionaries or other users with access to advanced tools. It may not be possible to share some or all of that information with the Wikimedia communities due to privacy reasons and therefore can not be handled through existing community governance mechanisms. In some of those cases the abuses reported may not rise to the level of irreversibly expelling Wikimedians from the communities; however, they may be severe enough to have breached the community's trust in the individuals involved and therefore warrant removal of administrative rights. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Removal of user rights are usually either permanent or long term. Rebuilding trust is not impossible, which is why individuals are encouraged to reflect on their actions leading up to their advanced rights removal and consider how they may best serve the communities moving forward. In situations of long term removals, and once the no-rights period has elapsed, a contributor may have to fulfill additional criteria before they are permitted to reapply for advanced rights; those are made known to them at the time of the removal of advanced rights. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Use of advanced rights by Foundation staff == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> There is a wide range of administrative actions that may be performed by the Wikimedia Foundation during evaluation of reports of misconduct, in upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. Theoretically, this could be any administrative action that can be performed by volunteers in the communities. The Foundation supports and encourages community autonomy and therefore strives to take the smallest amount of action possible, which is why it is not customary to accept community requests for said actions. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">CheckUser</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> Of all admin rights, [[:m:Special:MyLanguage/CheckUser policy|CheckUser]] is the one most commonly used by the Foundation's Trust & Safety team, in order to help assure the trust and safety of Wikimedia communities. More often than not, it is used during the review process of emergency reports regarding [[:m:Special:MyLanguage/Threats of harm|threats of harm]] against Wikimedia community members, contributors, public figures or the general public. It may also be used in response to requests for information, in line with [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines|Requests for user information procedures & guidelines]] and our [[Special:MyLanguage/Policy:Privacy policy|Privacy policy]], or in connection with legal disputes (for example to verify the truth of claims made by someone that is suing the Foundation) and regulatory investigations. It may sometimes be used in relation to investigation of long term abuse in consideration of a global ban as well as when issuing a global ban. Last but not least, it may be used when reviewing reports of sockpuppets suspected to be used by globally banned users, in enforcing a global ban. In any case, performing CheckUser alone does not mean/prove that the person checked has done something wrong. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It should be noted that, because of the sensitive nature of the information it may convey, CheckUser is only used when the information is pertinent in protecting the communities and broader Wikimedia movement, and only if there is no other reasonable way to obtain it. While the Foundation may share CheckUser information with highly trusted members of the community (i.e. stewards), we may opt to withhold said information if revealing it hinders ongoing efforts by law enforcement to protect the public or endangers Wikimedia community members. This action is performed through a Foundation staff account. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Page protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:m:Special:MyLanguage/Help:Protection|Page protection]] prevents a broad range of users from editing a specific article or page. It may affect contributors with or without special permissions and we may also impose a "do not touch" rule that impacts all contributors. Foundation page protection is granted in only the rarest circumstances and typically requires a court order or a substantial risk to the trust and safety of users, staff, or the public. It is otherwise left for community mechanisms to handle, in line with [[{{lwp|Wikipedia:Requests for page protection}}|local project policies]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When a page is protected under this policy, the template "<code><nowiki>{{pp-office}}</nowiki></code>" will be placed prominently on the page and the page will be [[:m:Special:MyLanguage/Protect|protected]]. An article may be reduced to a few sentences to remove questionable content, and people are then invited to build it up to a more reputable state. This will be indicated by the template <code><nowiki>{{reset}}</nowiki></code> (or related, such as <code><nowiki>{{pp|reset}}</nowiki></code>) along with instructions to be followed by everyone. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Range blocks</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:mw:Special:MyLanguage/Help:Range blocks|Range blocks]] are typically an action taken by the communities in order to help reduce vandalism and disruption. However, in some cases the Foundation may impose a range block in order to enforce a global ban, while upholding our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Range blocks prevent a group of IP addresses from becoming active on the Wikimedia projects; range-blocked IPs are disabled from creating an account, editing on the projects, contacting other contributors through on-wiki features, etc. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When range blocks are placed in the course of enforcing a global ban, they are performed under the WMFOffice account. In any other situations, they are performed through a staff account. </div> </div> </div> </div> {{anchor|1=requesting}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Requesting an office action == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> A request for consideration of an office action should be placed to the Foundation team whose purview the specific action falls under. This can be the [[:m:Special:MyLanguage/Trust and Safety|Trust & Safety team]] or the [[:m:Special:MyLanguage/Wikimedia Foundation Legal department#Legal_Affairs|Legal Affairs team]]. While requests may initially be sent to other Foundation teams or staff and then forwarded accordingly, it is best that the request is sent directly through one of the above communication channels, to ensure speedier review. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In order for the request to be considered, it is important that it includes the following: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Explicitly specifies the action requested.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes a succinct summary of the reasons for the request.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Provides evidence (URLs) that there have already been attempts to have the issue resolved through local community governance structures where applicable and where possible.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes any crucial information and evidence in support of the request, including pertinent documentation, subject to specific action requirements as detailed under the corresponding section.</span> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Who performs office actions? == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office actions are performed strictly by Foundation staff or contractors. They may be authorized by any representative or delegate of the Wikimedia Foundation - usually as directed by the Foundation's [[:m:Special:MyLanguage/Legal|legal counsel]], certain members of the [//wikimediafoundation.org/role/staff-contractors/ Foundation office staff] or as prescribed by each individual policy related to the specific office action. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation staff members usually performing office actions are: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">[[:m:User:WMFOffice|the role account WMFOffice]].</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Members of the [[:m:Special:MyLanguage/Trust and Safety|Trust and Safety team]] with their staff user accounts.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions will usually come from a role account, with the username User:WMFOffice. In some cases, like performing DMCA takedowns, office actions may be performed by one's staff account. Either way, they will be clearly indicated both during and after to prevent ambiguities. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Wikimedia administrators and others who have the technical power to revert or edit office actions are strongly cautioned against doing so. Unauthorized modifications to office actions will not only be reverted, but may lead to sanctions by the Foundation, such as revocation of the rights of the individual involved. When in doubt, community members should consult the Foundation member of staff that performed the office action, or their line manager. However, details regarding an office action are only shared to the extent that they do not compromise the safety of users, the public or the project. </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Timeline of office actions == </div> [[File:Trust and Safety Office action workflow.png|thumb|<span lang="en" dir="ltr" class="mw-content-ltr">The Office actions workflow (in English)</span>|alt=<span lang="en" dir="ltr" class="mw-content-ltr">A flowchart documenting the office actions workflow</span>]] <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Each office action request is as unique as the person it regards. This applies especially to requests regarding conduct issues; content related actions tend to be more straightforward. Moreover, each action listed under this policy is subject to different internal processes; it may be the outcome of evaluation of a reported behavior rather than the evaluation happening in order to determine if a requested action is warranted. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> For these reasons there is no set timeline for office actions in general. However, we do try to respond to them as soon possible and try to adhere to the following timeline guidelines: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Global bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Event bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance: 7 business days</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Child protection: 24 hours</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While we strive to adhere to the aforementioned timeline guidelines, it is possible that it takes a lot longer for an office action request to be evaluated and granted. Delays in evaluation can be caused due to receipt of additional/new information regarding the original request, the request expanding substantially during evaluation or other unforeseen circumstances. </div> </div> {{anchor|appeals}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Appeals == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office Actions, or Foundation decisions ''not'' to take an Office Action, can be appealed within 6 months of their first issuance or of their substantial, atypical modification (the extension of a suspension by several months, for example, does not trigger a new right to appeal) upon legal counsel approval. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Only individuals directly involved in a case may request review, either as an individual who requested the initial case or as an individual under investigation. Reviews may be requested following our decision (i.e., whether or not to take an Office Action), at the end of the investigation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Appeals against office actions should be sent by email to {{email|appeals|wikimedia.org}}, setting out the reason(s) why it was inappropriate. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> With regards to office actions undertaken around investigations into the behavior of specific users, the volunteer [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Trust & Safety Case Review Committee]] has been formed to review appeals of eligible Trust & Safety office actions. More details may be found on the Trust & Safety Case Review Committee page. </div> </div> {{anchor|general}} <span id="General_information"></span> == Informasi umum == Penting untuk memperjelas beberapa poin mengenai tindakan resmi secara umum: <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Tindakan resmi sangatlah langka.''' <div lang="en" dir="ltr" class="mw-content-ltr"> In comparison to actions taken throughout the Wikimedia projects, led by the local community governance mechanisms in pursuit of our vision and mission and in compliance to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], the number of office actions is very, very small. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are preventable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> All conduct mitigated by office actions is unwanted on a Wikimedia project in the first place; if such is observed and corrected (i.e. removed, ceased or otherwise prevented), no complaint is likely to be made as there is nothing to complain about. Similarly, if a complaint is resolved before any action is taken, it is unlikely for an office action to subsequently take place. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are transparent when possible, but safety (and legal compliance) come first.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> It is not always possible to maintain the same level of transparency for every office action listed under this policy as, in some situations, complete or even partial transparency can compromise the right to privacy and/or safety of involved individuals or hinder ongoing police investigations. We are committed to be transparent wherever possible, but not at the risk of placing Wikimedia users, the public, or the projects in danger. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are governed by strict internal processes.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The lack of transparency involved in certain office actions does not remove accountability of those enforcing them; they are required to comply with internal processes and protocols and are never enforced without multi-level review and explicit approval. We will share information regarding final office actions and internal processes followed in enforcing them, whenever we can. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are not based on personal grudges.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> They are performed only following explicit complaints to the [[:m:Special:MyLanguage/Wikimedia Foundation|Wikimedia Foundation]] about the content of a [[:m:Special:MyLanguage/Wikimedia projects|Wikimedia project]] or certain abusive behavior taking place within or affecting the wellbeing, trust and safety of contributors in a Wikimedia project. In some cases, investigations may be prompted by Law enforcement requests or as part of our policy enforcement processes.They are also taken in line with prescribed processes and are subject to strict internal review by multiple members of staff in the Wikimedia Foundation hierarchy. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abusive requests are not acceptable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> We are committed to attempt to address all valid requests for an office action submitted to us, in good faith, and through the appropriate communications channels. However, we will not consider requests themselves breaching our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]] or [[Special:MyLanguage/Policy:Friendly space policy|Friendly space]] or other behavioral policies, or requests accompanied by demands for preferential treatment (such as control over the article). We will not tolerate intimidation, threats of harm or any other communication that may constitute harassment towards our staff. If any of the above conduct is observed and if inappropriate reporting behavior continues after we have issued a warning, we may entirely refuse to communicate with the reporting party. The lock-out period will be determined based on the seriousness, frequency, number and - if reasonably apparent - presumed intent (e.g. apparent bad faith) of the abusive reports. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Post-action monitoring.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not generally monitor the projects for breaches to the office actions it has enforced. It relies on the Wikimedia community's help in keeping the communities safe and thriving by reporting such breaches to the Trust & Safety team, who will review them on a case-by-case basis and take appropriate actions. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Enforcing office actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> Community members are welcome to but not expected or obliged to help enforce office actions. If they choose to do so on the grounds of upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], however, this should not be a punishable action and they should not be subject to sanctions. One can help enforce office actions in multiple ways such as reporting socks of an interaction-banned contributor using them to interact with another user, removing content uploaded by a globally banned user, informing of an event banned contributor's intent to turn up at an event they should not be attending, etc. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abuse of office or staff actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> If you think that the office actions listed under this policy have been abused, you can submit your concerns through {{email|ca|wikimedia.org}}. This email address can also be used to report potential abuse by staff accounts such as inappropriate conduct or use of their advanced user rights. </div> </div> gkw3m83whj0tx9o45kg82uwwswxooe7 583009 583007 2026-05-30T10:06:01Z Bayahiu 267790 Created page with "Dibanding dengan tindakan yang diambil di seluruh proyek Wikimedia, yang dipimpin oleh mekanisme tata kelola komunitas setempat sesuai dengan visi dan misi kami serta mematuhi [[$tou|Ketentuan Penggunaan]] kami, jumlah tindakan resmi sangat amatlah sedikit." 583009 wikitext text/x-wiki <languages /> {{policy-staff|nosidebar=true}} Inilah laman kebijakan resmi [[:m:Special:MyLanguage/Wikimedia Foundation|Yayasan Wikimedia]], didirikan oleh [[{{lwp|Jimmy Wales}}|Jimmy Wales]] dan didukung oleh Yayasan sebagaimana diperlukan untuk operasional situs di bawah wilayah hukumnya. {{divbox|yellow|2=Pemberitahuan|3=<span lang="en" dir="ltr" class="mw-content-ltr">In February 2024, this page was updated to expand the range of Office Actions to include minor updates to the appeals process as well as ensuring that repeat offenders have been previously warned before issuing a global ban (except in sufficiently severe cases) for regulatory compliance. Typos, linguistic issues and broken links to external resources were also fixed.</span>}} {{nutshell|1=<span lang="en" dir="ltr" class="mw-content-ltr">Sometimes the Wikimedia Foundation may have to delete, protect, blank a page or take other actions without going through the normal site/community process(es) to do so. These changes may be temporary or permanent measures to prevent legal trouble or personal harm and ''should not be undone'' by any user.</span>}} <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions policy is a set of guidelines and [[Special:MyLanguage/Policy:Office actions/procedures|procedures]] regarding official changes to or removals of content on the Wikimedia projects, or actions against specific individuals, performed by Foundation staff members and under the authority of the Wikimedia Foundation, upon receipt of one or multiple complaints from the community or the public, or as required by law. Complaints that may lead to enforcement of office actions may include, but are not limited to, [[{{lwp|Privacy laws of the United States}}|privacy violations]], [[{{lwp|Child protection}}|child protection]], [[{{lwp|Copyright infringement}}|copyright infringement]] or systematic [[{{lwp|Wikipedia:Harassment}}|harassment]]. All office actions are performed pursuant to the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Purpose and scope == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The purpose of this policy is to help improve the actual and perceived safety of Wikimedia community members, the movement itself, and the public in circumstances where actions on local community governance level are either insufficient or not possible. Local policies remain primary on all Wikimedia projects, as explained in the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], and office actions are complementary to those local policies. However, there may be some rare cases where the Wikimedia Foundation must override local policy, such as in complying with valid and enforceable court orders to remove content that might otherwise comply with policy or in protecting the safety of the Wikimedia communities or the public. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Some of the actions described or referenced in this policy mirror actions also taken by the Wikimedia communities and local governance mechanisms. All actions mentioned under this policy refer to actions taken by the Foundation and any equivalent actions performed by the communities are explicitly called out. For example, the terms "global ban" or "event ban" under this policy refer to global bans and event bans enforced by the Foundation respectively even though similar bans may be placed by Wikimedia affiliates or the Community. </div> </div>{{anchor|primaryactions}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Primary office actions == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not hold editorial or supervisory control over content and conduct in the Wikimedia projects; this work is done by a largely autonomous community of volunteers who, in accordance with our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], create their own policies meant to uphold the educational goals of our movement. However, in cases where community actions have not been effective and/or legal considerations require us to intervene, we may take actions accordingly. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation global ban</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A [[:m:Special:MyLanguage/WMF Global Ban Policy|global ban]] is one of the most severe actions the Foundation may take in order to address misconduct or serious threats to the safety of users, the public or the projects, pursuant to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. It is performed primarily in order to help assure the actual and perceived safety of users of the Wikimedia projects and assist in preventing prohibited behavior that hinders contributions and dialogue. Situations that may lead to a Foundation global ban include, but are not limited to: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment of users on multiple projects;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment off of the Wikimedia sites so as to threaten (emotionally or physically) users;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Place in danger, significantly compromise or otherwise threaten the trust or safety of our users or employees;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users repeatedly or egregiously violating our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], such as through hosting illegal content on Wikimedia servers; or</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Threatening or compromising the security of Wikimedia infrastructure.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, a Foundation global ban will be issued following Terms of Use violations that - individually - would not be sufficient enough to warrant a global ban, but form part of a broader pattern of seriously problematic conduct. In those cases, the global ban will typically be issued only after prior warnings (from the community, and/or the Foundation). However, the Foundation reserves the right to impose a global ban directly, in sufficiently severe cases of repetitive Terms of Use violation, or where it has not been practical to offer warnings. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A global ban prohibits individuals, either in their own capacity or as agents of others, from all Wikimedia Foundation websites, platforms and activities. This includes, but is not limited to, any site listed at www.wikimedia.org, mailing lists hosted by the Foundation, Wikimedia Cloud Services and Wikimedia technical infrastructure such as Phabricator as well as any in-person events sponsored or funded by the Foundation. Accordingly, an individual globally banned by the Foundation may not participate in, edit, contribute, or otherwise modify any content on those sites, platforms, or lists without the explicit permission of the Wikimedia Foundation. </div> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">A global ban is placed against an individual instead of against a specific username. It therefore applies to any alternate accounts an individual may control and any accounts they might create after the ban has been enacted. It can also apply to anonymous / "IP accounts" the banned individual may be using or may use in the future.</span> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">Global bans are considered a last resort and are only enforced upon receipt of complaint, investigation, extensive review and explicit approval by several Foundation staff members. As they prohibit all involvement in the Wikimedia projects, websites, platforms and activities from the moment they are enacted, by definition they also prohibit potentially positive future involvement of the banned individual, regardless of the outcome of that involvement. Knowingly facilitating the contributions of a globally banned individual, acting as a proxy for such a person, or attempting to interfere with Foundation staff or volunteer administrators, bureaucrats or functionaries enforcing a global ban in line with local policies may result in sanctions, including loss of advanced user rights or suspension of contributing access to Wikimedia sites. Since global bans are reserved for severe cases, their duration should typically be expected to be indefinite.</span> <br /> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation event ban</span>'''</div> <div class="mw-collapsible-content"> <span lang="en" dir="ltr" class="mw-content-ltr">A [[Special:MyLanguage/Policy:Wikimedia Foundation Event Ban Policy|Foundation event ban]] is an office action enforced in order to help improve the actual and perceived safety of users attending Wikimedia in-person events. It is placed under exceptional circumstances such as repeated abuse or behavior that compromises the trust and safety of our volunteers or users. While not limited to these examples, Foundation event bans may be enacted in situations such as where:</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or have threatened to exhibit harassing or otherwise abusive conduct during in-person events.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or indicated intention to attend in-person events in bad faith or to systematically undermine discussions and collaboration in pursuit of the Wikimedia mission and vision.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> An event ban restricts the access, attendance and/or participation of individuals at offline events that are sponsored or funded by the Wikimedia Foundation or, in some cases, associated entities (such as movement affiliates or partners). This is not an action unique to the Foundation; local Wikimedia communities may also enact event bans under [[:m:Special:MyLanguage/Grants:Friendly Space Policies|relevant policy]] when they feel that a ban will help maintain the trust and safety of community members and users attending offline events. Event bans imposed by the Foundation may be subject to different criteria than those developed and observed by affiliated movement organizations, but are intended to complement them. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Being banned from local events does not automatically mean that one is banned from all global events. The terms of one event ban can differ from those of another and may depend on multiple variables. For example, Foundation event bans can be: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Location specific. One may be banned in all in-person events taking place within a certain geographical area, such as a city or a country.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Project specific. They may be applicable to any events relating to work and/or collaboration on particular projects or language projects, such as work on MediaWiki, Wikiprojects or the English Wikipedia.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Time specific. Event bans may not necessarily be indefinite; they may be placed for a specific period.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While an event ban may be lifted if it is found that it has served its purpose, continued abuse from the banned user may weigh into a decision by the Foundation to expand the ban. If notice of an event ban does not include a specific expiration date or note that it is irrevocable, an appeal may be sent to {{email|ca|wikimedia.org}}. (Event bans that are part of global bans or lead to global bans are not subject to appeal.) </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Event bans may be one step before a global ban, as they are placed in situations where a complaint has been placed to the Foundation regarding user conduct that specifically occurs or may occur during in-person events. They may, however, exist in isolation, if the issue leading to the event ban is not a concern in online interaction or behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuant to this and the Foundation event bans policy, names or pseudonyms of individuals explicitly (through an event ban) or implicitly (through a global ban) banned from attending events may be made available to designated teams or individuals within an event organization team/safe space committee/chapter, in the form of the event bans list. The list may include more identifying information if available, including photographs to help in identification. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left" id="dmca">'''<span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation encourages people to first consider taking advantage of the existing community-led processes in order to report and resolve instances of copyright infringement. This can be done by reaching out to the Wikimedia volunteer email response team ([[:m:Special:MyLanguage/Volunteer Response Team|VRT]]) at {{email|info|wikimedia.org}} with an informal request for content removal, including all relevant information in support of your request such as the location of the reported material and well as information that helps establish copyright ownership and the legality or illegality of the material's use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, the Foundation may also receive requests to remove content from a Wikimedia Project through a formal DMCA takedown process. Before [[Special:MyLanguage/Policy:DMCA Policy|complying with a DMCA notice]], the Foundation reviews every DMCA notice we receive to ensure that it complies with the requirements of the DMCA statute and United States copyright law. We reject notices that we do not believe are legally valid. Upon review of the request by the Foundation's Legal team, the removal itself will usually be performed by a Support & Safety team member, using their staff account. In the spirit of transparency, the Foundation informs the Wikimedia community each time it performs a DMCA takedown through [[Special:MyLanguage/Category:DMCA|this page]] (also [[:c:Commons:Special:MyLanguage/Office actions/DMCA notices|mirrored on Commons]] for Commons-based requests), as well as through aggregate statistics, in its biannual [[{{foundationsite|1=about/transparency/}}|transparency reports]]. </div> {{anchor|counternotice}} <div lang="en" dir="ltr" class="mw-content-ltr"> Removals of material due to receipt of a valid DMCA notice can be challenged. The recourse for restoring such material is to file a counter-notice with the Foundation. Please note that filing a counter-notice may lead to legal proceedings between you and the complaining party to determine ownership of the material. The DMCA process requires that you consent to the jurisdiction of a United States court. If you believe there is no legal basis for a takedown notice which has been acted upon by the Foundation, you are welcome to visit the following sites, as a first step in learning about filing a counter-notice: </div> * [//lumendatabase.org/topics/5 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen Copyright FAQ</span>] * [//lumendatabase.org/topics/29 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Notices FAQ</span>] * [//lumendatabase.org/topics/22 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Counter-Notice Claiming Fair Use</span>] * [//www.eff.org/issues/dmca <span lang="en" dir="ltr" class="mw-content-ltr">EFF on DMCA</span>] * [//www.citmedialaw.org/legal-guide/responding-dmca-takedown-notice-targeting-your-content <span lang="en" dir="ltr" class="mw-content-ltr">Digital Media Law Project on Responding to a DMCA Take-down notice</span>] * [//www.newmediarights.org/guide/legal/copyright/dmca/Sample_DMCA_CounterNotice_letter_when_claiming_fair_use_of_a_copyrighted_work <span lang="en" dir="ltr" class="mw-content-ltr">New Media Rights Sample DMCA CounterNotice letter when claiming fair use of a copyrighted work</span>] * [//www.copyright.gov/help/faq/ <span lang="en" dir="ltr" class="mw-content-ltr">The United States Copyright Office</span>] <div lang="en" dir="ltr" class="mw-content-ltr"> As with all office actions, reverting DMCA notice takedowns without appropriate legal reasons is strongly discouraged. As a matter of policy, the Wikimedia Foundation will terminate, in appropriate circumstances, the accounts of repeat infringers as provided under the Digital Millennium Copyright Act (17 U.S.C. 512). In most cases, it will also terminate the accounts of users who, upon being notified that content they have contributed has been removed as a result of a DMCA complaint, revert that removal. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Child protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The safety of minors is extremely important for us, and we go to great lengths to help assure it. To that effect, if we believe minors are at risk, we will take actions right away. These actions aim at mitigating both conduct as well as content promoting child abuse. Child abuse may be discussed educationally as part of the content of Wikimedia projects, but never promotionally or with the purpose of titillation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuing or facilitating inappropriate adult–child relationships is not acceptable in the Wikimedia projects. This type of activity may include, but is not limited to, posting child pornography or any material depicting inappropriate sexual acts between adults and minors that violate applicable law, distributing or trafficking obscene material against minors that is unlawful under applicable law, conducting communications with under-aged users through the Wikimedia projects in an attempt to groom them or attempting to move their communications to platforms outside of the Wikimedia projects for grooming purposes, or attempting to approach minors inappropriately during Wikimedia in-person events. In contrast, contact for the purpose of organising and running school-related editathons is acceptable. Read more about our [[Special:MyLanguage/Policy:Combating online child exploitation|combating online child exploitation policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Concerns about child safety are reviewed and appropriate actions are taken as a matter of priority. Instances we believe to be child pornography, including information brought to our attention through requests for nonpublic user information, are reported to the [//www.missingkids.com/home National Center for Missing and Exploited Children] (NCMEC), in line with our [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines#childsafety|Requests for user information guidelines and procedures]]. If your request has already been reported to NCMEC or relates to a case being handled by NCMEC, please include the case or report information in your request. The Foundation may also take additional actions against individuals found be engaging in such activities such as alerting local or international law enforcement. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Secondary office actions == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <span lang="en" dir="ltr" class="mw-content-ltr">The actions listed under this section are generally performed at the Foundation's discretion, as a possible outcome of evaluation of a separate report. Direct requests for these actions will generally be deferred to appropriate community governance mechanisms. In the past, the Foundation has only taken these actions under extraordinary circumstances.</span> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Conduct warning</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning is issued when a situation is observed to be problematic and is meant to be a preventative measure of further escalation. It is considered as a step geared towards de-escalation of the situation, when this is believed to have sufficient margin for it. It informs the recipient that behavior they may consider acceptable is in fact not, grants them the opportunity to reflect on it, and encourages them to take corrective measures towards mitigating and eventually eliminating it. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning will usually be issued by the Foundation in situations where a contributor's online or/and offline behavior is considered borderline abusive, disruptive or otherwise hinders the collaborative process, but does not yet rise to the level of corrective actions. Such a warning will typically aim to address the type of conduct that may include, but is not limited to, repeated personal attacks, edit/status warring, impersonation or otherwise inappropriate in-person commentary and behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> No data has been compiled on how well conduct warnings succeed, and the Wikimedia Foundation lacks the resources to provide ongoing counseling to warned individuals on how to modify behaviors. However, while the Foundation does not believe that positive contributions outweigh harmful behaviors, there may be some circumstances where a warning is offered as a courtesy to contributors who may be otherwise sanctioned by an event or global ban. Warnings will be given only after an extensive evaluation, including review by multiple relevant staff, and will be issued confidentially. Their intent is not to shame the individual or escalate the situation, but to offer a contributor believed to be working in good faith an opportunity to cease behaviors that will otherwise lead to sanctions. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Removal of advanced rights</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> In extremely rare situations, the Foundation may become aware of circumstances and information regarding major breaches of trust performed by Wikimedia functionaries or other users with access to advanced tools. It may not be possible to share some or all of that information with the Wikimedia communities due to privacy reasons and therefore can not be handled through existing community governance mechanisms. In some of those cases the abuses reported may not rise to the level of irreversibly expelling Wikimedians from the communities; however, they may be severe enough to have breached the community's trust in the individuals involved and therefore warrant removal of administrative rights. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Removal of user rights are usually either permanent or long term. Rebuilding trust is not impossible, which is why individuals are encouraged to reflect on their actions leading up to their advanced rights removal and consider how they may best serve the communities moving forward. In situations of long term removals, and once the no-rights period has elapsed, a contributor may have to fulfill additional criteria before they are permitted to reapply for advanced rights; those are made known to them at the time of the removal of advanced rights. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Use of advanced rights by Foundation staff == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> There is a wide range of administrative actions that may be performed by the Wikimedia Foundation during evaluation of reports of misconduct, in upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. Theoretically, this could be any administrative action that can be performed by volunteers in the communities. The Foundation supports and encourages community autonomy and therefore strives to take the smallest amount of action possible, which is why it is not customary to accept community requests for said actions. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">CheckUser</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> Of all admin rights, [[:m:Special:MyLanguage/CheckUser policy|CheckUser]] is the one most commonly used by the Foundation's Trust & Safety team, in order to help assure the trust and safety of Wikimedia communities. More often than not, it is used during the review process of emergency reports regarding [[:m:Special:MyLanguage/Threats of harm|threats of harm]] against Wikimedia community members, contributors, public figures or the general public. It may also be used in response to requests for information, in line with [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines|Requests for user information procedures & guidelines]] and our [[Special:MyLanguage/Policy:Privacy policy|Privacy policy]], or in connection with legal disputes (for example to verify the truth of claims made by someone that is suing the Foundation) and regulatory investigations. It may sometimes be used in relation to investigation of long term abuse in consideration of a global ban as well as when issuing a global ban. Last but not least, it may be used when reviewing reports of sockpuppets suspected to be used by globally banned users, in enforcing a global ban. In any case, performing CheckUser alone does not mean/prove that the person checked has done something wrong. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It should be noted that, because of the sensitive nature of the information it may convey, CheckUser is only used when the information is pertinent in protecting the communities and broader Wikimedia movement, and only if there is no other reasonable way to obtain it. While the Foundation may share CheckUser information with highly trusted members of the community (i.e. stewards), we may opt to withhold said information if revealing it hinders ongoing efforts by law enforcement to protect the public or endangers Wikimedia community members. This action is performed through a Foundation staff account. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Page protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:m:Special:MyLanguage/Help:Protection|Page protection]] prevents a broad range of users from editing a specific article or page. It may affect contributors with or without special permissions and we may also impose a "do not touch" rule that impacts all contributors. Foundation page protection is granted in only the rarest circumstances and typically requires a court order or a substantial risk to the trust and safety of users, staff, or the public. It is otherwise left for community mechanisms to handle, in line with [[{{lwp|Wikipedia:Requests for page protection}}|local project policies]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When a page is protected under this policy, the template "<code><nowiki>{{pp-office}}</nowiki></code>" will be placed prominently on the page and the page will be [[:m:Special:MyLanguage/Protect|protected]]. An article may be reduced to a few sentences to remove questionable content, and people are then invited to build it up to a more reputable state. This will be indicated by the template <code><nowiki>{{reset}}</nowiki></code> (or related, such as <code><nowiki>{{pp|reset}}</nowiki></code>) along with instructions to be followed by everyone. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Range blocks</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:mw:Special:MyLanguage/Help:Range blocks|Range blocks]] are typically an action taken by the communities in order to help reduce vandalism and disruption. However, in some cases the Foundation may impose a range block in order to enforce a global ban, while upholding our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Range blocks prevent a group of IP addresses from becoming active on the Wikimedia projects; range-blocked IPs are disabled from creating an account, editing on the projects, contacting other contributors through on-wiki features, etc. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When range blocks are placed in the course of enforcing a global ban, they are performed under the WMFOffice account. In any other situations, they are performed through a staff account. </div> </div> </div> </div> {{anchor|1=requesting}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Requesting an office action == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> A request for consideration of an office action should be placed to the Foundation team whose purview the specific action falls under. This can be the [[:m:Special:MyLanguage/Trust and Safety|Trust & Safety team]] or the [[:m:Special:MyLanguage/Wikimedia Foundation Legal department#Legal_Affairs|Legal Affairs team]]. While requests may initially be sent to other Foundation teams or staff and then forwarded accordingly, it is best that the request is sent directly through one of the above communication channels, to ensure speedier review. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In order for the request to be considered, it is important that it includes the following: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Explicitly specifies the action requested.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes a succinct summary of the reasons for the request.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Provides evidence (URLs) that there have already been attempts to have the issue resolved through local community governance structures where applicable and where possible.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes any crucial information and evidence in support of the request, including pertinent documentation, subject to specific action requirements as detailed under the corresponding section.</span> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Who performs office actions? == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office actions are performed strictly by Foundation staff or contractors. They may be authorized by any representative or delegate of the Wikimedia Foundation - usually as directed by the Foundation's [[:m:Special:MyLanguage/Legal|legal counsel]], certain members of the [//wikimediafoundation.org/role/staff-contractors/ Foundation office staff] or as prescribed by each individual policy related to the specific office action. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation staff members usually performing office actions are: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">[[:m:User:WMFOffice|the role account WMFOffice]].</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Members of the [[:m:Special:MyLanguage/Trust and Safety|Trust and Safety team]] with their staff user accounts.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions will usually come from a role account, with the username User:WMFOffice. In some cases, like performing DMCA takedowns, office actions may be performed by one's staff account. Either way, they will be clearly indicated both during and after to prevent ambiguities. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Wikimedia administrators and others who have the technical power to revert or edit office actions are strongly cautioned against doing so. Unauthorized modifications to office actions will not only be reverted, but may lead to sanctions by the Foundation, such as revocation of the rights of the individual involved. When in doubt, community members should consult the Foundation member of staff that performed the office action, or their line manager. However, details regarding an office action are only shared to the extent that they do not compromise the safety of users, the public or the project. </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Timeline of office actions == </div> [[File:Trust and Safety Office action workflow.png|thumb|<span lang="en" dir="ltr" class="mw-content-ltr">The Office actions workflow (in English)</span>|alt=<span lang="en" dir="ltr" class="mw-content-ltr">A flowchart documenting the office actions workflow</span>]] <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Each office action request is as unique as the person it regards. This applies especially to requests regarding conduct issues; content related actions tend to be more straightforward. Moreover, each action listed under this policy is subject to different internal processes; it may be the outcome of evaluation of a reported behavior rather than the evaluation happening in order to determine if a requested action is warranted. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> For these reasons there is no set timeline for office actions in general. However, we do try to respond to them as soon possible and try to adhere to the following timeline guidelines: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Global bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Event bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance: 7 business days</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Child protection: 24 hours</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While we strive to adhere to the aforementioned timeline guidelines, it is possible that it takes a lot longer for an office action request to be evaluated and granted. Delays in evaluation can be caused due to receipt of additional/new information regarding the original request, the request expanding substantially during evaluation or other unforeseen circumstances. </div> </div> {{anchor|appeals}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Appeals == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office Actions, or Foundation decisions ''not'' to take an Office Action, can be appealed within 6 months of their first issuance or of their substantial, atypical modification (the extension of a suspension by several months, for example, does not trigger a new right to appeal) upon legal counsel approval. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Only individuals directly involved in a case may request review, either as an individual who requested the initial case or as an individual under investigation. Reviews may be requested following our decision (i.e., whether or not to take an Office Action), at the end of the investigation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Appeals against office actions should be sent by email to {{email|appeals|wikimedia.org}}, setting out the reason(s) why it was inappropriate. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> With regards to office actions undertaken around investigations into the behavior of specific users, the volunteer [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Trust & Safety Case Review Committee]] has been formed to review appeals of eligible Trust & Safety office actions. More details may be found on the Trust & Safety Case Review Committee page. </div> </div> {{anchor|general}} <span id="General_information"></span> == Informasi umum == Penting untuk memperjelas beberapa poin mengenai tindakan resmi secara umum: <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Tindakan resmi sangatlah langka.''' Dibanding dengan tindakan yang diambil di seluruh proyek Wikimedia, yang dipimpin oleh mekanisme tata kelola komunitas setempat sesuai dengan visi dan misi kami serta mematuhi [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Penggunaan]] kami, jumlah tindakan resmi sangat amatlah sedikit. </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are preventable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> All conduct mitigated by office actions is unwanted on a Wikimedia project in the first place; if such is observed and corrected (i.e. removed, ceased or otherwise prevented), no complaint is likely to be made as there is nothing to complain about. Similarly, if a complaint is resolved before any action is taken, it is unlikely for an office action to subsequently take place. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are transparent when possible, but safety (and legal compliance) come first.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> It is not always possible to maintain the same level of transparency for every office action listed under this policy as, in some situations, complete or even partial transparency can compromise the right to privacy and/or safety of involved individuals or hinder ongoing police investigations. We are committed to be transparent wherever possible, but not at the risk of placing Wikimedia users, the public, or the projects in danger. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are governed by strict internal processes.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The lack of transparency involved in certain office actions does not remove accountability of those enforcing them; they are required to comply with internal processes and protocols and are never enforced without multi-level review and explicit approval. We will share information regarding final office actions and internal processes followed in enforcing them, whenever we can. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are not based on personal grudges.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> They are performed only following explicit complaints to the [[:m:Special:MyLanguage/Wikimedia Foundation|Wikimedia Foundation]] about the content of a [[:m:Special:MyLanguage/Wikimedia projects|Wikimedia project]] or certain abusive behavior taking place within or affecting the wellbeing, trust and safety of contributors in a Wikimedia project. In some cases, investigations may be prompted by Law enforcement requests or as part of our policy enforcement processes.They are also taken in line with prescribed processes and are subject to strict internal review by multiple members of staff in the Wikimedia Foundation hierarchy. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abusive requests are not acceptable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> We are committed to attempt to address all valid requests for an office action submitted to us, in good faith, and through the appropriate communications channels. However, we will not consider requests themselves breaching our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]] or [[Special:MyLanguage/Policy:Friendly space policy|Friendly space]] or other behavioral policies, or requests accompanied by demands for preferential treatment (such as control over the article). We will not tolerate intimidation, threats of harm or any other communication that may constitute harassment towards our staff. If any of the above conduct is observed and if inappropriate reporting behavior continues after we have issued a warning, we may entirely refuse to communicate with the reporting party. The lock-out period will be determined based on the seriousness, frequency, number and - if reasonably apparent - presumed intent (e.g. apparent bad faith) of the abusive reports. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Post-action monitoring.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not generally monitor the projects for breaches to the office actions it has enforced. It relies on the Wikimedia community's help in keeping the communities safe and thriving by reporting such breaches to the Trust & Safety team, who will review them on a case-by-case basis and take appropriate actions. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Enforcing office actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> Community members are welcome to but not expected or obliged to help enforce office actions. If they choose to do so on the grounds of upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], however, this should not be a punishable action and they should not be subject to sanctions. One can help enforce office actions in multiple ways such as reporting socks of an interaction-banned contributor using them to interact with another user, removing content uploaded by a globally banned user, informing of an event banned contributor's intent to turn up at an event they should not be attending, etc. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abuse of office or staff actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> If you think that the office actions listed under this policy have been abused, you can submit your concerns through {{email|ca|wikimedia.org}}. This email address can also be used to report potential abuse by staff accounts such as inappropriate conduct or use of their advanced user rights. </div> </div> iffdko52mrmvbcj3tzgua478jx31fn1 583013 583009 2026-05-30T10:06:43Z Bayahiu 267790 583013 wikitext text/x-wiki <languages /> {{policy-staff|nosidebar=true}} Inilah laman kebijakan resmi [[:m:Special:MyLanguage/Wikimedia Foundation|Yayasan Wikimedia]], didirikan oleh [[{{lwp|Jimmy Wales}}|Jimmy Wales]] dan didukung oleh Yayasan sebagaimana diperlukan untuk operasional situs di bawah wilayah hukumnya. {{divbox|yellow|2=Pemberitahuan|3=<span lang="en" dir="ltr" class="mw-content-ltr">In February 2024, this page was updated to expand the range of Office Actions to include minor updates to the appeals process as well as ensuring that repeat offenders have been previously warned before issuing a global ban (except in sufficiently severe cases) for regulatory compliance. Typos, linguistic issues and broken links to external resources were also fixed.</span>}} {{nutshell|1=<span lang="en" dir="ltr" class="mw-content-ltr">Sometimes the Wikimedia Foundation may have to delete, protect, blank a page or take other actions without going through the normal site/community process(es) to do so. These changes may be temporary or permanent measures to prevent legal trouble or personal harm and ''should not be undone'' by any user.</span>}} <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions policy is a set of guidelines and [[Special:MyLanguage/Policy:Office actions/procedures|procedures]] regarding official changes to or removals of content on the Wikimedia projects, or actions against specific individuals, performed by Foundation staff members and under the authority of the Wikimedia Foundation, upon receipt of one or multiple complaints from the community or the public, or as required by law. Complaints that may lead to enforcement of office actions may include, but are not limited to, [[{{lwp|Privacy laws of the United States}}|privacy violations]], [[{{lwp|Child protection}}|child protection]], [[{{lwp|Copyright infringement}}|copyright infringement]] or systematic [[{{lwp|Wikipedia:Harassment}}|harassment]]. All office actions are performed pursuant to the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Purpose and scope == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The purpose of this policy is to help improve the actual and perceived safety of Wikimedia community members, the movement itself, and the public in circumstances where actions on local community governance level are either insufficient or not possible. Local policies remain primary on all Wikimedia projects, as explained in the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], and office actions are complementary to those local policies. However, there may be some rare cases where the Wikimedia Foundation must override local policy, such as in complying with valid and enforceable court orders to remove content that might otherwise comply with policy or in protecting the safety of the Wikimedia communities or the public. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Some of the actions described or referenced in this policy mirror actions also taken by the Wikimedia communities and local governance mechanisms. All actions mentioned under this policy refer to actions taken by the Foundation and any equivalent actions performed by the communities are explicitly called out. For example, the terms "global ban" or "event ban" under this policy refer to global bans and event bans enforced by the Foundation respectively even though similar bans may be placed by Wikimedia affiliates or the Community. </div> </div>{{anchor|primaryactions}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Primary office actions == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not hold editorial or supervisory control over content and conduct in the Wikimedia projects; this work is done by a largely autonomous community of volunteers who, in accordance with our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], create their own policies meant to uphold the educational goals of our movement. However, in cases where community actions have not been effective and/or legal considerations require us to intervene, we may take actions accordingly. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation global ban</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A [[:m:Special:MyLanguage/WMF Global Ban Policy|global ban]] is one of the most severe actions the Foundation may take in order to address misconduct or serious threats to the safety of users, the public or the projects, pursuant to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. It is performed primarily in order to help assure the actual and perceived safety of users of the Wikimedia projects and assist in preventing prohibited behavior that hinders contributions and dialogue. Situations that may lead to a Foundation global ban include, but are not limited to: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment of users on multiple projects;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment off of the Wikimedia sites so as to threaten (emotionally or physically) users;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Place in danger, significantly compromise or otherwise threaten the trust or safety of our users or employees;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users repeatedly or egregiously violating our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], such as through hosting illegal content on Wikimedia servers; or</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Threatening or compromising the security of Wikimedia infrastructure.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, a Foundation global ban will be issued following Terms of Use violations that - individually - would not be sufficient enough to warrant a global ban, but form part of a broader pattern of seriously problematic conduct. In those cases, the global ban will typically be issued only after prior warnings (from the community, and/or the Foundation). However, the Foundation reserves the right to impose a global ban directly, in sufficiently severe cases of repetitive Terms of Use violation, or where it has not been practical to offer warnings. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A global ban prohibits individuals, either in their own capacity or as agents of others, from all Wikimedia Foundation websites, platforms and activities. This includes, but is not limited to, any site listed at www.wikimedia.org, mailing lists hosted by the Foundation, Wikimedia Cloud Services and Wikimedia technical infrastructure such as Phabricator as well as any in-person events sponsored or funded by the Foundation. Accordingly, an individual globally banned by the Foundation may not participate in, edit, contribute, or otherwise modify any content on those sites, platforms, or lists without the explicit permission of the Wikimedia Foundation. </div> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">A global ban is placed against an individual instead of against a specific username. It therefore applies to any alternate accounts an individual may control and any accounts they might create after the ban has been enacted. It can also apply to anonymous / "IP accounts" the banned individual may be using or may use in the future.</span> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">Global bans are considered a last resort and are only enforced upon receipt of complaint, investigation, extensive review and explicit approval by several Foundation staff members. As they prohibit all involvement in the Wikimedia projects, websites, platforms and activities from the moment they are enacted, by definition they also prohibit potentially positive future involvement of the banned individual, regardless of the outcome of that involvement. Knowingly facilitating the contributions of a globally banned individual, acting as a proxy for such a person, or attempting to interfere with Foundation staff or volunteer administrators, bureaucrats or functionaries enforcing a global ban in line with local policies may result in sanctions, including loss of advanced user rights or suspension of contributing access to Wikimedia sites. Since global bans are reserved for severe cases, their duration should typically be expected to be indefinite.</span> <br /> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation event ban</span>'''</div> <div class="mw-collapsible-content"> <span lang="en" dir="ltr" class="mw-content-ltr">A [[Special:MyLanguage/Policy:Wikimedia Foundation Event Ban Policy|Foundation event ban]] is an office action enforced in order to help improve the actual and perceived safety of users attending Wikimedia in-person events. It is placed under exceptional circumstances such as repeated abuse or behavior that compromises the trust and safety of our volunteers or users. While not limited to these examples, Foundation event bans may be enacted in situations such as where:</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or have threatened to exhibit harassing or otherwise abusive conduct during in-person events.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or indicated intention to attend in-person events in bad faith or to systematically undermine discussions and collaboration in pursuit of the Wikimedia mission and vision.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> An event ban restricts the access, attendance and/or participation of individuals at offline events that are sponsored or funded by the Wikimedia Foundation or, in some cases, associated entities (such as movement affiliates or partners). This is not an action unique to the Foundation; local Wikimedia communities may also enact event bans under [[:m:Special:MyLanguage/Grants:Friendly Space Policies|relevant policy]] when they feel that a ban will help maintain the trust and safety of community members and users attending offline events. Event bans imposed by the Foundation may be subject to different criteria than those developed and observed by affiliated movement organizations, but are intended to complement them. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Being banned from local events does not automatically mean that one is banned from all global events. The terms of one event ban can differ from those of another and may depend on multiple variables. For example, Foundation event bans can be: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Location specific. One may be banned in all in-person events taking place within a certain geographical area, such as a city or a country.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Project specific. They may be applicable to any events relating to work and/or collaboration on particular projects or language projects, such as work on MediaWiki, Wikiprojects or the English Wikipedia.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Time specific. Event bans may not necessarily be indefinite; they may be placed for a specific period.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While an event ban may be lifted if it is found that it has served its purpose, continued abuse from the banned user may weigh into a decision by the Foundation to expand the ban. If notice of an event ban does not include a specific expiration date or note that it is irrevocable, an appeal may be sent to {{email|ca|wikimedia.org}}. (Event bans that are part of global bans or lead to global bans are not subject to appeal.) </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Event bans may be one step before a global ban, as they are placed in situations where a complaint has been placed to the Foundation regarding user conduct that specifically occurs or may occur during in-person events. They may, however, exist in isolation, if the issue leading to the event ban is not a concern in online interaction or behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuant to this and the Foundation event bans policy, names or pseudonyms of individuals explicitly (through an event ban) or implicitly (through a global ban) banned from attending events may be made available to designated teams or individuals within an event organization team/safe space committee/chapter, in the form of the event bans list. The list may include more identifying information if available, including photographs to help in identification. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left" id="dmca">'''<span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation encourages people to first consider taking advantage of the existing community-led processes in order to report and resolve instances of copyright infringement. This can be done by reaching out to the Wikimedia volunteer email response team ([[:m:Special:MyLanguage/Volunteer Response Team|VRT]]) at {{email|info|wikimedia.org}} with an informal request for content removal, including all relevant information in support of your request such as the location of the reported material and well as information that helps establish copyright ownership and the legality or illegality of the material's use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, the Foundation may also receive requests to remove content from a Wikimedia Project through a formal DMCA takedown process. Before [[Special:MyLanguage/Policy:DMCA Policy|complying with a DMCA notice]], the Foundation reviews every DMCA notice we receive to ensure that it complies with the requirements of the DMCA statute and United States copyright law. We reject notices that we do not believe are legally valid. Upon review of the request by the Foundation's Legal team, the removal itself will usually be performed by a Support & Safety team member, using their staff account. In the spirit of transparency, the Foundation informs the Wikimedia community each time it performs a DMCA takedown through [[Special:MyLanguage/Category:DMCA|this page]] (also [[:c:Commons:Special:MyLanguage/Office actions/DMCA notices|mirrored on Commons]] for Commons-based requests), as well as through aggregate statistics, in its biannual [[{{foundationsite|1=about/transparency/}}|transparency reports]]. </div> {{anchor|counternotice}} <div lang="en" dir="ltr" class="mw-content-ltr"> Removals of material due to receipt of a valid DMCA notice can be challenged. The recourse for restoring such material is to file a counter-notice with the Foundation. Please note that filing a counter-notice may lead to legal proceedings between you and the complaining party to determine ownership of the material. The DMCA process requires that you consent to the jurisdiction of a United States court. If you believe there is no legal basis for a takedown notice which has been acted upon by the Foundation, you are welcome to visit the following sites, as a first step in learning about filing a counter-notice: </div> * [//lumendatabase.org/topics/5 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen Copyright FAQ</span>] * [//lumendatabase.org/topics/29 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Notices FAQ</span>] * [//lumendatabase.org/topics/22 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Counter-Notice Claiming Fair Use</span>] * [//www.eff.org/issues/dmca <span lang="en" dir="ltr" class="mw-content-ltr">EFF on DMCA</span>] * [//www.citmedialaw.org/legal-guide/responding-dmca-takedown-notice-targeting-your-content <span lang="en" dir="ltr" class="mw-content-ltr">Digital Media Law Project on Responding to a DMCA Take-down notice</span>] * [//www.newmediarights.org/guide/legal/copyright/dmca/Sample_DMCA_CounterNotice_letter_when_claiming_fair_use_of_a_copyrighted_work <span lang="en" dir="ltr" class="mw-content-ltr">New Media Rights Sample DMCA CounterNotice letter when claiming fair use of a copyrighted work</span>] * [//www.copyright.gov/help/faq/ <span lang="en" dir="ltr" class="mw-content-ltr">The United States Copyright Office</span>] <div lang="en" dir="ltr" class="mw-content-ltr"> As with all office actions, reverting DMCA notice takedowns without appropriate legal reasons is strongly discouraged. As a matter of policy, the Wikimedia Foundation will terminate, in appropriate circumstances, the accounts of repeat infringers as provided under the Digital Millennium Copyright Act (17 U.S.C. 512). In most cases, it will also terminate the accounts of users who, upon being notified that content they have contributed has been removed as a result of a DMCA complaint, revert that removal. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Child protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The safety of minors is extremely important for us, and we go to great lengths to help assure it. To that effect, if we believe minors are at risk, we will take actions right away. These actions aim at mitigating both conduct as well as content promoting child abuse. Child abuse may be discussed educationally as part of the content of Wikimedia projects, but never promotionally or with the purpose of titillation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuing or facilitating inappropriate adult–child relationships is not acceptable in the Wikimedia projects. This type of activity may include, but is not limited to, posting child pornography or any material depicting inappropriate sexual acts between adults and minors that violate applicable law, distributing or trafficking obscene material against minors that is unlawful under applicable law, conducting communications with under-aged users through the Wikimedia projects in an attempt to groom them or attempting to move their communications to platforms outside of the Wikimedia projects for grooming purposes, or attempting to approach minors inappropriately during Wikimedia in-person events. In contrast, contact for the purpose of organising and running school-related editathons is acceptable. Read more about our [[Special:MyLanguage/Policy:Combating online child exploitation|combating online child exploitation policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Concerns about child safety are reviewed and appropriate actions are taken as a matter of priority. Instances we believe to be child pornography, including information brought to our attention through requests for nonpublic user information, are reported to the [//www.missingkids.com/home National Center for Missing and Exploited Children] (NCMEC), in line with our [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines#childsafety|Requests for user information guidelines and procedures]]. If your request has already been reported to NCMEC or relates to a case being handled by NCMEC, please include the case or report information in your request. The Foundation may also take additional actions against individuals found be engaging in such activities such as alerting local or international law enforcement. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Secondary office actions == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <span lang="en" dir="ltr" class="mw-content-ltr">The actions listed under this section are generally performed at the Foundation's discretion, as a possible outcome of evaluation of a separate report. Direct requests for these actions will generally be deferred to appropriate community governance mechanisms. In the past, the Foundation has only taken these actions under extraordinary circumstances.</span> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Conduct warning</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning is issued when a situation is observed to be problematic and is meant to be a preventative measure of further escalation. It is considered as a step geared towards de-escalation of the situation, when this is believed to have sufficient margin for it. It informs the recipient that behavior they may consider acceptable is in fact not, grants them the opportunity to reflect on it, and encourages them to take corrective measures towards mitigating and eventually eliminating it. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning will usually be issued by the Foundation in situations where a contributor's online or/and offline behavior is considered borderline abusive, disruptive or otherwise hinders the collaborative process, but does not yet rise to the level of corrective actions. Such a warning will typically aim to address the type of conduct that may include, but is not limited to, repeated personal attacks, edit/status warring, impersonation or otherwise inappropriate in-person commentary and behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> No data has been compiled on how well conduct warnings succeed, and the Wikimedia Foundation lacks the resources to provide ongoing counseling to warned individuals on how to modify behaviors. However, while the Foundation does not believe that positive contributions outweigh harmful behaviors, there may be some circumstances where a warning is offered as a courtesy to contributors who may be otherwise sanctioned by an event or global ban. Warnings will be given only after an extensive evaluation, including review by multiple relevant staff, and will be issued confidentially. Their intent is not to shame the individual or escalate the situation, but to offer a contributor believed to be working in good faith an opportunity to cease behaviors that will otherwise lead to sanctions. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Removal of advanced rights</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> In extremely rare situations, the Foundation may become aware of circumstances and information regarding major breaches of trust performed by Wikimedia functionaries or other users with access to advanced tools. It may not be possible to share some or all of that information with the Wikimedia communities due to privacy reasons and therefore can not be handled through existing community governance mechanisms. In some of those cases the abuses reported may not rise to the level of irreversibly expelling Wikimedians from the communities; however, they may be severe enough to have breached the community's trust in the individuals involved and therefore warrant removal of administrative rights. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Removal of user rights are usually either permanent or long term. Rebuilding trust is not impossible, which is why individuals are encouraged to reflect on their actions leading up to their advanced rights removal and consider how they may best serve the communities moving forward. In situations of long term removals, and once the no-rights period has elapsed, a contributor may have to fulfill additional criteria before they are permitted to reapply for advanced rights; those are made known to them at the time of the removal of advanced rights. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Use of advanced rights by Foundation staff == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> There is a wide range of administrative actions that may be performed by the Wikimedia Foundation during evaluation of reports of misconduct, in upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. Theoretically, this could be any administrative action that can be performed by volunteers in the communities. The Foundation supports and encourages community autonomy and therefore strives to take the smallest amount of action possible, which is why it is not customary to accept community requests for said actions. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">CheckUser</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> Of all admin rights, [[:m:Special:MyLanguage/CheckUser policy|CheckUser]] is the one most commonly used by the Foundation's Trust & Safety team, in order to help assure the trust and safety of Wikimedia communities. More often than not, it is used during the review process of emergency reports regarding [[:m:Special:MyLanguage/Threats of harm|threats of harm]] against Wikimedia community members, contributors, public figures or the general public. It may also be used in response to requests for information, in line with [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines|Requests for user information procedures & guidelines]] and our [[Special:MyLanguage/Policy:Privacy policy|Privacy policy]], or in connection with legal disputes (for example to verify the truth of claims made by someone that is suing the Foundation) and regulatory investigations. It may sometimes be used in relation to investigation of long term abuse in consideration of a global ban as well as when issuing a global ban. Last but not least, it may be used when reviewing reports of sockpuppets suspected to be used by globally banned users, in enforcing a global ban. In any case, performing CheckUser alone does not mean/prove that the person checked has done something wrong. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It should be noted that, because of the sensitive nature of the information it may convey, CheckUser is only used when the information is pertinent in protecting the communities and broader Wikimedia movement, and only if there is no other reasonable way to obtain it. While the Foundation may share CheckUser information with highly trusted members of the community (i.e. stewards), we may opt to withhold said information if revealing it hinders ongoing efforts by law enforcement to protect the public or endangers Wikimedia community members. This action is performed through a Foundation staff account. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Page protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:m:Special:MyLanguage/Help:Protection|Page protection]] prevents a broad range of users from editing a specific article or page. It may affect contributors with or without special permissions and we may also impose a "do not touch" rule that impacts all contributors. Foundation page protection is granted in only the rarest circumstances and typically requires a court order or a substantial risk to the trust and safety of users, staff, or the public. It is otherwise left for community mechanisms to handle, in line with [[{{lwp|Wikipedia:Requests for page protection}}|local project policies]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When a page is protected under this policy, the template "<code><nowiki>{{pp-office}}</nowiki></code>" will be placed prominently on the page and the page will be [[:m:Special:MyLanguage/Protect|protected]]. An article may be reduced to a few sentences to remove questionable content, and people are then invited to build it up to a more reputable state. This will be indicated by the template <code><nowiki>{{reset}}</nowiki></code> (or related, such as <code><nowiki>{{pp|reset}}</nowiki></code>) along with instructions to be followed by everyone. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Range blocks</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:mw:Special:MyLanguage/Help:Range blocks|Range blocks]] are typically an action taken by the communities in order to help reduce vandalism and disruption. However, in some cases the Foundation may impose a range block in order to enforce a global ban, while upholding our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Range blocks prevent a group of IP addresses from becoming active on the Wikimedia projects; range-blocked IPs are disabled from creating an account, editing on the projects, contacting other contributors through on-wiki features, etc. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When range blocks are placed in the course of enforcing a global ban, they are performed under the WMFOffice account. In any other situations, they are performed through a staff account. </div> </div> </div> </div> {{anchor|1=requesting}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Requesting an office action == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> A request for consideration of an office action should be placed to the Foundation team whose purview the specific action falls under. This can be the [[:m:Special:MyLanguage/Trust and Safety|Trust & Safety team]] or the [[:m:Special:MyLanguage/Wikimedia Foundation Legal department#Legal_Affairs|Legal Affairs team]]. While requests may initially be sent to other Foundation teams or staff and then forwarded accordingly, it is best that the request is sent directly through one of the above communication channels, to ensure speedier review. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In order for the request to be considered, it is important that it includes the following: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Explicitly specifies the action requested.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes a succinct summary of the reasons for the request.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Provides evidence (URLs) that there have already been attempts to have the issue resolved through local community governance structures where applicable and where possible.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes any crucial information and evidence in support of the request, including pertinent documentation, subject to specific action requirements as detailed under the corresponding section.</span> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Who performs office actions? == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office actions are performed strictly by Foundation staff or contractors. They may be authorized by any representative or delegate of the Wikimedia Foundation - usually as directed by the Foundation's [[:m:Special:MyLanguage/Legal|legal counsel]], certain members of the [//wikimediafoundation.org/role/staff-contractors/ Foundation office staff] or as prescribed by each individual policy related to the specific office action. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation staff members usually performing office actions are: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">[[:m:User:WMFOffice|the role account WMFOffice]].</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Members of the [[:m:Special:MyLanguage/Trust and Safety|Trust and Safety team]] with their staff user accounts.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions will usually come from a role account, with the username User:WMFOffice. In some cases, like performing DMCA takedowns, office actions may be performed by one's staff account. Either way, they will be clearly indicated both during and after to prevent ambiguities. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Wikimedia administrators and others who have the technical power to revert or edit office actions are strongly cautioned against doing so. Unauthorized modifications to office actions will not only be reverted, but may lead to sanctions by the Foundation, such as revocation of the rights of the individual involved. When in doubt, community members should consult the Foundation member of staff that performed the office action, or their line manager. However, details regarding an office action are only shared to the extent that they do not compromise the safety of users, the public or the project. </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Timeline of office actions == </div> [[File:Trust and Safety Office action workflow.png|thumb|<span lang="en" dir="ltr" class="mw-content-ltr">The Office actions workflow (in English)</span>|alt=<span lang="en" dir="ltr" class="mw-content-ltr">A flowchart documenting the office actions workflow</span>]] <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Each office action request is as unique as the person it regards. This applies especially to requests regarding conduct issues; content related actions tend to be more straightforward. Moreover, each action listed under this policy is subject to different internal processes; it may be the outcome of evaluation of a reported behavior rather than the evaluation happening in order to determine if a requested action is warranted. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> For these reasons there is no set timeline for office actions in general. However, we do try to respond to them as soon possible and try to adhere to the following timeline guidelines: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Global bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Event bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance: 7 business days</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Child protection: 24 hours</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While we strive to adhere to the aforementioned timeline guidelines, it is possible that it takes a lot longer for an office action request to be evaluated and granted. Delays in evaluation can be caused due to receipt of additional/new information regarding the original request, the request expanding substantially during evaluation or other unforeseen circumstances. </div> </div> {{anchor|appeals}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Appeals == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office Actions, or Foundation decisions ''not'' to take an Office Action, can be appealed within 6 months of their first issuance or of their substantial, atypical modification (the extension of a suspension by several months, for example, does not trigger a new right to appeal) upon legal counsel approval. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Only individuals directly involved in a case may request review, either as an individual who requested the initial case or as an individual under investigation. Reviews may be requested following our decision (i.e., whether or not to take an Office Action), at the end of the investigation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Appeals against office actions should be sent by email to {{email|appeals|wikimedia.org}}, setting out the reason(s) why it was inappropriate. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> With regards to office actions undertaken around investigations into the behavior of specific users, the volunteer [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Trust & Safety Case Review Committee]] has been formed to review appeals of eligible Trust & Safety office actions. More details may be found on the Trust & Safety Case Review Committee page. </div> </div> {{anchor|general}} <span id="General_information"></span> == Informasi umum == Penting untuk memperjelas beberapa poin mengenai tindakan kantor secara umum: <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Tindakan kantor sangatlah langka.''' Dibanding dengan tindakan yang diambil di seluruh proyek Wikimedia, yang dipimpin oleh mekanisme tata kelola komunitas setempat sesuai dengan visi dan misi kami serta mematuhi [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Penggunaan]] kami, jumlah tindakan resmi sangat amatlah sedikit. </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are preventable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> All conduct mitigated by office actions is unwanted on a Wikimedia project in the first place; if such is observed and corrected (i.e. removed, ceased or otherwise prevented), no complaint is likely to be made as there is nothing to complain about. Similarly, if a complaint is resolved before any action is taken, it is unlikely for an office action to subsequently take place. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are transparent when possible, but safety (and legal compliance) come first.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> It is not always possible to maintain the same level of transparency for every office action listed under this policy as, in some situations, complete or even partial transparency can compromise the right to privacy and/or safety of involved individuals or hinder ongoing police investigations. We are committed to be transparent wherever possible, but not at the risk of placing Wikimedia users, the public, or the projects in danger. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are governed by strict internal processes.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The lack of transparency involved in certain office actions does not remove accountability of those enforcing them; they are required to comply with internal processes and protocols and are never enforced without multi-level review and explicit approval. We will share information regarding final office actions and internal processes followed in enforcing them, whenever we can. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are not based on personal grudges.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> They are performed only following explicit complaints to the [[:m:Special:MyLanguage/Wikimedia Foundation|Wikimedia Foundation]] about the content of a [[:m:Special:MyLanguage/Wikimedia projects|Wikimedia project]] or certain abusive behavior taking place within or affecting the wellbeing, trust and safety of contributors in a Wikimedia project. In some cases, investigations may be prompted by Law enforcement requests or as part of our policy enforcement processes.They are also taken in line with prescribed processes and are subject to strict internal review by multiple members of staff in the Wikimedia Foundation hierarchy. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abusive requests are not acceptable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> We are committed to attempt to address all valid requests for an office action submitted to us, in good faith, and through the appropriate communications channels. However, we will not consider requests themselves breaching our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]] or [[Special:MyLanguage/Policy:Friendly space policy|Friendly space]] or other behavioral policies, or requests accompanied by demands for preferential treatment (such as control over the article). We will not tolerate intimidation, threats of harm or any other communication that may constitute harassment towards our staff. If any of the above conduct is observed and if inappropriate reporting behavior continues after we have issued a warning, we may entirely refuse to communicate with the reporting party. The lock-out period will be determined based on the seriousness, frequency, number and - if reasonably apparent - presumed intent (e.g. apparent bad faith) of the abusive reports. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Post-action monitoring.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not generally monitor the projects for breaches to the office actions it has enforced. It relies on the Wikimedia community's help in keeping the communities safe and thriving by reporting such breaches to the Trust & Safety team, who will review them on a case-by-case basis and take appropriate actions. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Enforcing office actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> Community members are welcome to but not expected or obliged to help enforce office actions. If they choose to do so on the grounds of upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], however, this should not be a punishable action and they should not be subject to sanctions. One can help enforce office actions in multiple ways such as reporting socks of an interaction-banned contributor using them to interact with another user, removing content uploaded by a globally banned user, informing of an event banned contributor's intent to turn up at an event they should not be attending, etc. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abuse of office or staff actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> If you think that the office actions listed under this policy have been abused, you can submit your concerns through {{email|ca|wikimedia.org}}. This email address can also be used to report potential abuse by staff accounts such as inappropriate conduct or use of their advanced user rights. </div> </div> bggr1ayfvtwlvfq0x2ya17zyotsj6an 583015 583013 2026-05-30T10:06:57Z Bayahiu 267790 583015 wikitext text/x-wiki <languages /> {{policy-staff|nosidebar=true}} Inilah laman kebijakan resmi [[:m:Special:MyLanguage/Wikimedia Foundation|Yayasan Wikimedia]], didirikan oleh [[{{lwp|Jimmy Wales}}|Jimmy Wales]] dan didukung oleh Yayasan sebagaimana diperlukan untuk operasional situs di bawah wilayah hukumnya. {{divbox|yellow|2=Pemberitahuan|3=<span lang="en" dir="ltr" class="mw-content-ltr">In February 2024, this page was updated to expand the range of Office Actions to include minor updates to the appeals process as well as ensuring that repeat offenders have been previously warned before issuing a global ban (except in sufficiently severe cases) for regulatory compliance. Typos, linguistic issues and broken links to external resources were also fixed.</span>}} {{nutshell|1=<span lang="en" dir="ltr" class="mw-content-ltr">Sometimes the Wikimedia Foundation may have to delete, protect, blank a page or take other actions without going through the normal site/community process(es) to do so. These changes may be temporary or permanent measures to prevent legal trouble or personal harm and ''should not be undone'' by any user.</span>}} <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions policy is a set of guidelines and [[Special:MyLanguage/Policy:Office actions/procedures|procedures]] regarding official changes to or removals of content on the Wikimedia projects, or actions against specific individuals, performed by Foundation staff members and under the authority of the Wikimedia Foundation, upon receipt of one or multiple complaints from the community or the public, or as required by law. Complaints that may lead to enforcement of office actions may include, but are not limited to, [[{{lwp|Privacy laws of the United States}}|privacy violations]], [[{{lwp|Child protection}}|child protection]], [[{{lwp|Copyright infringement}}|copyright infringement]] or systematic [[{{lwp|Wikipedia:Harassment}}|harassment]]. All office actions are performed pursuant to the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Purpose and scope == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The purpose of this policy is to help improve the actual and perceived safety of Wikimedia community members, the movement itself, and the public in circumstances where actions on local community governance level are either insufficient or not possible. Local policies remain primary on all Wikimedia projects, as explained in the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], and office actions are complementary to those local policies. However, there may be some rare cases where the Wikimedia Foundation must override local policy, such as in complying with valid and enforceable court orders to remove content that might otherwise comply with policy or in protecting the safety of the Wikimedia communities or the public. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Some of the actions described or referenced in this policy mirror actions also taken by the Wikimedia communities and local governance mechanisms. All actions mentioned under this policy refer to actions taken by the Foundation and any equivalent actions performed by the communities are explicitly called out. For example, the terms "global ban" or "event ban" under this policy refer to global bans and event bans enforced by the Foundation respectively even though similar bans may be placed by Wikimedia affiliates or the Community. </div> </div>{{anchor|primaryactions}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Primary office actions == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not hold editorial or supervisory control over content and conduct in the Wikimedia projects; this work is done by a largely autonomous community of volunteers who, in accordance with our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], create their own policies meant to uphold the educational goals of our movement. However, in cases where community actions have not been effective and/or legal considerations require us to intervene, we may take actions accordingly. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation global ban</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A [[:m:Special:MyLanguage/WMF Global Ban Policy|global ban]] is one of the most severe actions the Foundation may take in order to address misconduct or serious threats to the safety of users, the public or the projects, pursuant to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. It is performed primarily in order to help assure the actual and perceived safety of users of the Wikimedia projects and assist in preventing prohibited behavior that hinders contributions and dialogue. Situations that may lead to a Foundation global ban include, but are not limited to: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment of users on multiple projects;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment off of the Wikimedia sites so as to threaten (emotionally or physically) users;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Place in danger, significantly compromise or otherwise threaten the trust or safety of our users or employees;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users repeatedly or egregiously violating our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], such as through hosting illegal content on Wikimedia servers; or</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Threatening or compromising the security of Wikimedia infrastructure.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, a Foundation global ban will be issued following Terms of Use violations that - individually - would not be sufficient enough to warrant a global ban, but form part of a broader pattern of seriously problematic conduct. In those cases, the global ban will typically be issued only after prior warnings (from the community, and/or the Foundation). However, the Foundation reserves the right to impose a global ban directly, in sufficiently severe cases of repetitive Terms of Use violation, or where it has not been practical to offer warnings. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A global ban prohibits individuals, either in their own capacity or as agents of others, from all Wikimedia Foundation websites, platforms and activities. This includes, but is not limited to, any site listed at www.wikimedia.org, mailing lists hosted by the Foundation, Wikimedia Cloud Services and Wikimedia technical infrastructure such as Phabricator as well as any in-person events sponsored or funded by the Foundation. Accordingly, an individual globally banned by the Foundation may not participate in, edit, contribute, or otherwise modify any content on those sites, platforms, or lists without the explicit permission of the Wikimedia Foundation. </div> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">A global ban is placed against an individual instead of against a specific username. It therefore applies to any alternate accounts an individual may control and any accounts they might create after the ban has been enacted. It can also apply to anonymous / "IP accounts" the banned individual may be using or may use in the future.</span> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">Global bans are considered a last resort and are only enforced upon receipt of complaint, investigation, extensive review and explicit approval by several Foundation staff members. As they prohibit all involvement in the Wikimedia projects, websites, platforms and activities from the moment they are enacted, by definition they also prohibit potentially positive future involvement of the banned individual, regardless of the outcome of that involvement. Knowingly facilitating the contributions of a globally banned individual, acting as a proxy for such a person, or attempting to interfere with Foundation staff or volunteer administrators, bureaucrats or functionaries enforcing a global ban in line with local policies may result in sanctions, including loss of advanced user rights or suspension of contributing access to Wikimedia sites. Since global bans are reserved for severe cases, their duration should typically be expected to be indefinite.</span> <br /> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation event ban</span>'''</div> <div class="mw-collapsible-content"> <span lang="en" dir="ltr" class="mw-content-ltr">A [[Special:MyLanguage/Policy:Wikimedia Foundation Event Ban Policy|Foundation event ban]] is an office action enforced in order to help improve the actual and perceived safety of users attending Wikimedia in-person events. It is placed under exceptional circumstances such as repeated abuse or behavior that compromises the trust and safety of our volunteers or users. While not limited to these examples, Foundation event bans may be enacted in situations such as where:</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or have threatened to exhibit harassing or otherwise abusive conduct during in-person events.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or indicated intention to attend in-person events in bad faith or to systematically undermine discussions and collaboration in pursuit of the Wikimedia mission and vision.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> An event ban restricts the access, attendance and/or participation of individuals at offline events that are sponsored or funded by the Wikimedia Foundation or, in some cases, associated entities (such as movement affiliates or partners). This is not an action unique to the Foundation; local Wikimedia communities may also enact event bans under [[:m:Special:MyLanguage/Grants:Friendly Space Policies|relevant policy]] when they feel that a ban will help maintain the trust and safety of community members and users attending offline events. Event bans imposed by the Foundation may be subject to different criteria than those developed and observed by affiliated movement organizations, but are intended to complement them. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Being banned from local events does not automatically mean that one is banned from all global events. The terms of one event ban can differ from those of another and may depend on multiple variables. For example, Foundation event bans can be: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Location specific. One may be banned in all in-person events taking place within a certain geographical area, such as a city or a country.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Project specific. They may be applicable to any events relating to work and/or collaboration on particular projects or language projects, such as work on MediaWiki, Wikiprojects or the English Wikipedia.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Time specific. Event bans may not necessarily be indefinite; they may be placed for a specific period.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While an event ban may be lifted if it is found that it has served its purpose, continued abuse from the banned user may weigh into a decision by the Foundation to expand the ban. If notice of an event ban does not include a specific expiration date or note that it is irrevocable, an appeal may be sent to {{email|ca|wikimedia.org}}. (Event bans that are part of global bans or lead to global bans are not subject to appeal.) </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Event bans may be one step before a global ban, as they are placed in situations where a complaint has been placed to the Foundation regarding user conduct that specifically occurs or may occur during in-person events. They may, however, exist in isolation, if the issue leading to the event ban is not a concern in online interaction or behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuant to this and the Foundation event bans policy, names or pseudonyms of individuals explicitly (through an event ban) or implicitly (through a global ban) banned from attending events may be made available to designated teams or individuals within an event organization team/safe space committee/chapter, in the form of the event bans list. The list may include more identifying information if available, including photographs to help in identification. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left" id="dmca">'''<span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation encourages people to first consider taking advantage of the existing community-led processes in order to report and resolve instances of copyright infringement. This can be done by reaching out to the Wikimedia volunteer email response team ([[:m:Special:MyLanguage/Volunteer Response Team|VRT]]) at {{email|info|wikimedia.org}} with an informal request for content removal, including all relevant information in support of your request such as the location of the reported material and well as information that helps establish copyright ownership and the legality or illegality of the material's use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, the Foundation may also receive requests to remove content from a Wikimedia Project through a formal DMCA takedown process. Before [[Special:MyLanguage/Policy:DMCA Policy|complying with a DMCA notice]], the Foundation reviews every DMCA notice we receive to ensure that it complies with the requirements of the DMCA statute and United States copyright law. We reject notices that we do not believe are legally valid. Upon review of the request by the Foundation's Legal team, the removal itself will usually be performed by a Support & Safety team member, using their staff account. In the spirit of transparency, the Foundation informs the Wikimedia community each time it performs a DMCA takedown through [[Special:MyLanguage/Category:DMCA|this page]] (also [[:c:Commons:Special:MyLanguage/Office actions/DMCA notices|mirrored on Commons]] for Commons-based requests), as well as through aggregate statistics, in its biannual [[{{foundationsite|1=about/transparency/}}|transparency reports]]. </div> {{anchor|counternotice}} <div lang="en" dir="ltr" class="mw-content-ltr"> Removals of material due to receipt of a valid DMCA notice can be challenged. The recourse for restoring such material is to file a counter-notice with the Foundation. Please note that filing a counter-notice may lead to legal proceedings between you and the complaining party to determine ownership of the material. The DMCA process requires that you consent to the jurisdiction of a United States court. If you believe there is no legal basis for a takedown notice which has been acted upon by the Foundation, you are welcome to visit the following sites, as a first step in learning about filing a counter-notice: </div> * [//lumendatabase.org/topics/5 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen Copyright FAQ</span>] * [//lumendatabase.org/topics/29 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Notices FAQ</span>] * [//lumendatabase.org/topics/22 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Counter-Notice Claiming Fair Use</span>] * [//www.eff.org/issues/dmca <span lang="en" dir="ltr" class="mw-content-ltr">EFF on DMCA</span>] * [//www.citmedialaw.org/legal-guide/responding-dmca-takedown-notice-targeting-your-content <span lang="en" dir="ltr" class="mw-content-ltr">Digital Media Law Project on Responding to a DMCA Take-down notice</span>] * [//www.newmediarights.org/guide/legal/copyright/dmca/Sample_DMCA_CounterNotice_letter_when_claiming_fair_use_of_a_copyrighted_work <span lang="en" dir="ltr" class="mw-content-ltr">New Media Rights Sample DMCA CounterNotice letter when claiming fair use of a copyrighted work</span>] * [//www.copyright.gov/help/faq/ <span lang="en" dir="ltr" class="mw-content-ltr">The United States Copyright Office</span>] <div lang="en" dir="ltr" class="mw-content-ltr"> As with all office actions, reverting DMCA notice takedowns without appropriate legal reasons is strongly discouraged. As a matter of policy, the Wikimedia Foundation will terminate, in appropriate circumstances, the accounts of repeat infringers as provided under the Digital Millennium Copyright Act (17 U.S.C. 512). In most cases, it will also terminate the accounts of users who, upon being notified that content they have contributed has been removed as a result of a DMCA complaint, revert that removal. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Child protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The safety of minors is extremely important for us, and we go to great lengths to help assure it. To that effect, if we believe minors are at risk, we will take actions right away. These actions aim at mitigating both conduct as well as content promoting child abuse. Child abuse may be discussed educationally as part of the content of Wikimedia projects, but never promotionally or with the purpose of titillation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuing or facilitating inappropriate adult–child relationships is not acceptable in the Wikimedia projects. This type of activity may include, but is not limited to, posting child pornography or any material depicting inappropriate sexual acts between adults and minors that violate applicable law, distributing or trafficking obscene material against minors that is unlawful under applicable law, conducting communications with under-aged users through the Wikimedia projects in an attempt to groom them or attempting to move their communications to platforms outside of the Wikimedia projects for grooming purposes, or attempting to approach minors inappropriately during Wikimedia in-person events. In contrast, contact for the purpose of organising and running school-related editathons is acceptable. Read more about our [[Special:MyLanguage/Policy:Combating online child exploitation|combating online child exploitation policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Concerns about child safety are reviewed and appropriate actions are taken as a matter of priority. Instances we believe to be child pornography, including information brought to our attention through requests for nonpublic user information, are reported to the [//www.missingkids.com/home National Center for Missing and Exploited Children] (NCMEC), in line with our [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines#childsafety|Requests for user information guidelines and procedures]]. If your request has already been reported to NCMEC or relates to a case being handled by NCMEC, please include the case or report information in your request. The Foundation may also take additional actions against individuals found be engaging in such activities such as alerting local or international law enforcement. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Secondary office actions == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <span lang="en" dir="ltr" class="mw-content-ltr">The actions listed under this section are generally performed at the Foundation's discretion, as a possible outcome of evaluation of a separate report. Direct requests for these actions will generally be deferred to appropriate community governance mechanisms. In the past, the Foundation has only taken these actions under extraordinary circumstances.</span> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Conduct warning</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning is issued when a situation is observed to be problematic and is meant to be a preventative measure of further escalation. It is considered as a step geared towards de-escalation of the situation, when this is believed to have sufficient margin for it. It informs the recipient that behavior they may consider acceptable is in fact not, grants them the opportunity to reflect on it, and encourages them to take corrective measures towards mitigating and eventually eliminating it. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning will usually be issued by the Foundation in situations where a contributor's online or/and offline behavior is considered borderline abusive, disruptive or otherwise hinders the collaborative process, but does not yet rise to the level of corrective actions. Such a warning will typically aim to address the type of conduct that may include, but is not limited to, repeated personal attacks, edit/status warring, impersonation or otherwise inappropriate in-person commentary and behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> No data has been compiled on how well conduct warnings succeed, and the Wikimedia Foundation lacks the resources to provide ongoing counseling to warned individuals on how to modify behaviors. However, while the Foundation does not believe that positive contributions outweigh harmful behaviors, there may be some circumstances where a warning is offered as a courtesy to contributors who may be otherwise sanctioned by an event or global ban. Warnings will be given only after an extensive evaluation, including review by multiple relevant staff, and will be issued confidentially. Their intent is not to shame the individual or escalate the situation, but to offer a contributor believed to be working in good faith an opportunity to cease behaviors that will otherwise lead to sanctions. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Removal of advanced rights</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> In extremely rare situations, the Foundation may become aware of circumstances and information regarding major breaches of trust performed by Wikimedia functionaries or other users with access to advanced tools. It may not be possible to share some or all of that information with the Wikimedia communities due to privacy reasons and therefore can not be handled through existing community governance mechanisms. In some of those cases the abuses reported may not rise to the level of irreversibly expelling Wikimedians from the communities; however, they may be severe enough to have breached the community's trust in the individuals involved and therefore warrant removal of administrative rights. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Removal of user rights are usually either permanent or long term. Rebuilding trust is not impossible, which is why individuals are encouraged to reflect on their actions leading up to their advanced rights removal and consider how they may best serve the communities moving forward. In situations of long term removals, and once the no-rights period has elapsed, a contributor may have to fulfill additional criteria before they are permitted to reapply for advanced rights; those are made known to them at the time of the removal of advanced rights. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Use of advanced rights by Foundation staff == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> There is a wide range of administrative actions that may be performed by the Wikimedia Foundation during evaluation of reports of misconduct, in upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. Theoretically, this could be any administrative action that can be performed by volunteers in the communities. The Foundation supports and encourages community autonomy and therefore strives to take the smallest amount of action possible, which is why it is not customary to accept community requests for said actions. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">CheckUser</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> Of all admin rights, [[:m:Special:MyLanguage/CheckUser policy|CheckUser]] is the one most commonly used by the Foundation's Trust & Safety team, in order to help assure the trust and safety of Wikimedia communities. More often than not, it is used during the review process of emergency reports regarding [[:m:Special:MyLanguage/Threats of harm|threats of harm]] against Wikimedia community members, contributors, public figures or the general public. It may also be used in response to requests for information, in line with [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines|Requests for user information procedures & guidelines]] and our [[Special:MyLanguage/Policy:Privacy policy|Privacy policy]], or in connection with legal disputes (for example to verify the truth of claims made by someone that is suing the Foundation) and regulatory investigations. It may sometimes be used in relation to investigation of long term abuse in consideration of a global ban as well as when issuing a global ban. Last but not least, it may be used when reviewing reports of sockpuppets suspected to be used by globally banned users, in enforcing a global ban. In any case, performing CheckUser alone does not mean/prove that the person checked has done something wrong. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It should be noted that, because of the sensitive nature of the information it may convey, CheckUser is only used when the information is pertinent in protecting the communities and broader Wikimedia movement, and only if there is no other reasonable way to obtain it. While the Foundation may share CheckUser information with highly trusted members of the community (i.e. stewards), we may opt to withhold said information if revealing it hinders ongoing efforts by law enforcement to protect the public or endangers Wikimedia community members. This action is performed through a Foundation staff account. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Page protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:m:Special:MyLanguage/Help:Protection|Page protection]] prevents a broad range of users from editing a specific article or page. It may affect contributors with or without special permissions and we may also impose a "do not touch" rule that impacts all contributors. Foundation page protection is granted in only the rarest circumstances and typically requires a court order or a substantial risk to the trust and safety of users, staff, or the public. It is otherwise left for community mechanisms to handle, in line with [[{{lwp|Wikipedia:Requests for page protection}}|local project policies]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When a page is protected under this policy, the template "<code><nowiki>{{pp-office}}</nowiki></code>" will be placed prominently on the page and the page will be [[:m:Special:MyLanguage/Protect|protected]]. An article may be reduced to a few sentences to remove questionable content, and people are then invited to build it up to a more reputable state. This will be indicated by the template <code><nowiki>{{reset}}</nowiki></code> (or related, such as <code><nowiki>{{pp|reset}}</nowiki></code>) along with instructions to be followed by everyone. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Range blocks</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:mw:Special:MyLanguage/Help:Range blocks|Range blocks]] are typically an action taken by the communities in order to help reduce vandalism and disruption. However, in some cases the Foundation may impose a range block in order to enforce a global ban, while upholding our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Range blocks prevent a group of IP addresses from becoming active on the Wikimedia projects; range-blocked IPs are disabled from creating an account, editing on the projects, contacting other contributors through on-wiki features, etc. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When range blocks are placed in the course of enforcing a global ban, they are performed under the WMFOffice account. In any other situations, they are performed through a staff account. </div> </div> </div> </div> {{anchor|1=requesting}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Requesting an office action == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> A request for consideration of an office action should be placed to the Foundation team whose purview the specific action falls under. This can be the [[:m:Special:MyLanguage/Trust and Safety|Trust & Safety team]] or the [[:m:Special:MyLanguage/Wikimedia Foundation Legal department#Legal_Affairs|Legal Affairs team]]. While requests may initially be sent to other Foundation teams or staff and then forwarded accordingly, it is best that the request is sent directly through one of the above communication channels, to ensure speedier review. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In order for the request to be considered, it is important that it includes the following: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Explicitly specifies the action requested.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes a succinct summary of the reasons for the request.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Provides evidence (URLs) that there have already been attempts to have the issue resolved through local community governance structures where applicable and where possible.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes any crucial information and evidence in support of the request, including pertinent documentation, subject to specific action requirements as detailed under the corresponding section.</span> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Who performs office actions? == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office actions are performed strictly by Foundation staff or contractors. They may be authorized by any representative or delegate of the Wikimedia Foundation - usually as directed by the Foundation's [[:m:Special:MyLanguage/Legal|legal counsel]], certain members of the [//wikimediafoundation.org/role/staff-contractors/ Foundation office staff] or as prescribed by each individual policy related to the specific office action. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation staff members usually performing office actions are: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">[[:m:User:WMFOffice|the role account WMFOffice]].</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Members of the [[:m:Special:MyLanguage/Trust and Safety|Trust and Safety team]] with their staff user accounts.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions will usually come from a role account, with the username User:WMFOffice. In some cases, like performing DMCA takedowns, office actions may be performed by one's staff account. Either way, they will be clearly indicated both during and after to prevent ambiguities. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Wikimedia administrators and others who have the technical power to revert or edit office actions are strongly cautioned against doing so. Unauthorized modifications to office actions will not only be reverted, but may lead to sanctions by the Foundation, such as revocation of the rights of the individual involved. When in doubt, community members should consult the Foundation member of staff that performed the office action, or their line manager. However, details regarding an office action are only shared to the extent that they do not compromise the safety of users, the public or the project. </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Timeline of office actions == </div> [[File:Trust and Safety Office action workflow.png|thumb|<span lang="en" dir="ltr" class="mw-content-ltr">The Office actions workflow (in English)</span>|alt=<span lang="en" dir="ltr" class="mw-content-ltr">A flowchart documenting the office actions workflow</span>]] <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Each office action request is as unique as the person it regards. This applies especially to requests regarding conduct issues; content related actions tend to be more straightforward. Moreover, each action listed under this policy is subject to different internal processes; it may be the outcome of evaluation of a reported behavior rather than the evaluation happening in order to determine if a requested action is warranted. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> For these reasons there is no set timeline for office actions in general. However, we do try to respond to them as soon possible and try to adhere to the following timeline guidelines: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Global bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Event bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance: 7 business days</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Child protection: 24 hours</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While we strive to adhere to the aforementioned timeline guidelines, it is possible that it takes a lot longer for an office action request to be evaluated and granted. Delays in evaluation can be caused due to receipt of additional/new information regarding the original request, the request expanding substantially during evaluation or other unforeseen circumstances. </div> </div> {{anchor|appeals}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Appeals == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office Actions, or Foundation decisions ''not'' to take an Office Action, can be appealed within 6 months of their first issuance or of their substantial, atypical modification (the extension of a suspension by several months, for example, does not trigger a new right to appeal) upon legal counsel approval. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Only individuals directly involved in a case may request review, either as an individual who requested the initial case or as an individual under investigation. Reviews may be requested following our decision (i.e., whether or not to take an Office Action), at the end of the investigation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Appeals against office actions should be sent by email to {{email|appeals|wikimedia.org}}, setting out the reason(s) why it was inappropriate. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> With regards to office actions undertaken around investigations into the behavior of specific users, the volunteer [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Trust & Safety Case Review Committee]] has been formed to review appeals of eligible Trust & Safety office actions. More details may be found on the Trust & Safety Case Review Committee page. </div> </div> {{anchor|general}} <span id="General_information"></span> == Informasi umum == Penting untuk memperjelas beberapa poin mengenai tindakan kantor secara umum: <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Tindakan kantor sangatlah langka.''' Dibanding dengan tindakan yang diambil di seluruh proyek Wikimedia, yang dipimpin oleh mekanisme tata kelola komunitas setempat sesuai dengan visi dan misi kami serta mematuhi [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Penggunaan]] kami, jumlah tindakan kantor sangat amatlah sedikit. </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are preventable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> All conduct mitigated by office actions is unwanted on a Wikimedia project in the first place; if such is observed and corrected (i.e. removed, ceased or otherwise prevented), no complaint is likely to be made as there is nothing to complain about. Similarly, if a complaint is resolved before any action is taken, it is unlikely for an office action to subsequently take place. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are transparent when possible, but safety (and legal compliance) come first.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> It is not always possible to maintain the same level of transparency for every office action listed under this policy as, in some situations, complete or even partial transparency can compromise the right to privacy and/or safety of involved individuals or hinder ongoing police investigations. We are committed to be transparent wherever possible, but not at the risk of placing Wikimedia users, the public, or the projects in danger. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are governed by strict internal processes.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The lack of transparency involved in certain office actions does not remove accountability of those enforcing them; they are required to comply with internal processes and protocols and are never enforced without multi-level review and explicit approval. We will share information regarding final office actions and internal processes followed in enforcing them, whenever we can. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are not based on personal grudges.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> They are performed only following explicit complaints to the [[:m:Special:MyLanguage/Wikimedia Foundation|Wikimedia Foundation]] about the content of a [[:m:Special:MyLanguage/Wikimedia projects|Wikimedia project]] or certain abusive behavior taking place within or affecting the wellbeing, trust and safety of contributors in a Wikimedia project. In some cases, investigations may be prompted by Law enforcement requests or as part of our policy enforcement processes.They are also taken in line with prescribed processes and are subject to strict internal review by multiple members of staff in the Wikimedia Foundation hierarchy. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abusive requests are not acceptable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> We are committed to attempt to address all valid requests for an office action submitted to us, in good faith, and through the appropriate communications channels. However, we will not consider requests themselves breaching our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]] or [[Special:MyLanguage/Policy:Friendly space policy|Friendly space]] or other behavioral policies, or requests accompanied by demands for preferential treatment (such as control over the article). We will not tolerate intimidation, threats of harm or any other communication that may constitute harassment towards our staff. If any of the above conduct is observed and if inappropriate reporting behavior continues after we have issued a warning, we may entirely refuse to communicate with the reporting party. The lock-out period will be determined based on the seriousness, frequency, number and - if reasonably apparent - presumed intent (e.g. apparent bad faith) of the abusive reports. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Post-action monitoring.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not generally monitor the projects for breaches to the office actions it has enforced. It relies on the Wikimedia community's help in keeping the communities safe and thriving by reporting such breaches to the Trust & Safety team, who will review them on a case-by-case basis and take appropriate actions. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Enforcing office actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> Community members are welcome to but not expected or obliged to help enforce office actions. If they choose to do so on the grounds of upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], however, this should not be a punishable action and they should not be subject to sanctions. One can help enforce office actions in multiple ways such as reporting socks of an interaction-banned contributor using them to interact with another user, removing content uploaded by a globally banned user, informing of an event banned contributor's intent to turn up at an event they should not be attending, etc. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abuse of office or staff actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> If you think that the office actions listed under this policy have been abused, you can submit your concerns through {{email|ca|wikimedia.org}}. This email address can also be used to report potential abuse by staff accounts such as inappropriate conduct or use of their advanced user rights. </div> </div> gy9zbs1x99s3iyce4gjqhf26tj7pxle 583017 583015 2026-05-30T10:07:22Z Bayahiu 267790 Created page with "Pemantauan pascatindakan." 583017 wikitext text/x-wiki <languages /> {{policy-staff|nosidebar=true}} Inilah laman kebijakan resmi [[:m:Special:MyLanguage/Wikimedia Foundation|Yayasan Wikimedia]], didirikan oleh [[{{lwp|Jimmy Wales}}|Jimmy Wales]] dan didukung oleh Yayasan sebagaimana diperlukan untuk operasional situs di bawah wilayah hukumnya. {{divbox|yellow|2=Pemberitahuan|3=<span lang="en" dir="ltr" class="mw-content-ltr">In February 2024, this page was updated to expand the range of Office Actions to include minor updates to the appeals process as well as ensuring that repeat offenders have been previously warned before issuing a global ban (except in sufficiently severe cases) for regulatory compliance. Typos, linguistic issues and broken links to external resources were also fixed.</span>}} {{nutshell|1=<span lang="en" dir="ltr" class="mw-content-ltr">Sometimes the Wikimedia Foundation may have to delete, protect, blank a page or take other actions without going through the normal site/community process(es) to do so. These changes may be temporary or permanent measures to prevent legal trouble or personal harm and ''should not be undone'' by any user.</span>}} <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions policy is a set of guidelines and [[Special:MyLanguage/Policy:Office actions/procedures|procedures]] regarding official changes to or removals of content on the Wikimedia projects, or actions against specific individuals, performed by Foundation staff members and under the authority of the Wikimedia Foundation, upon receipt of one or multiple complaints from the community or the public, or as required by law. Complaints that may lead to enforcement of office actions may include, but are not limited to, [[{{lwp|Privacy laws of the United States}}|privacy violations]], [[{{lwp|Child protection}}|child protection]], [[{{lwp|Copyright infringement}}|copyright infringement]] or systematic [[{{lwp|Wikipedia:Harassment}}|harassment]]. All office actions are performed pursuant to the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Purpose and scope == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The purpose of this policy is to help improve the actual and perceived safety of Wikimedia community members, the movement itself, and the public in circumstances where actions on local community governance level are either insufficient or not possible. Local policies remain primary on all Wikimedia projects, as explained in the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], and office actions are complementary to those local policies. However, there may be some rare cases where the Wikimedia Foundation must override local policy, such as in complying with valid and enforceable court orders to remove content that might otherwise comply with policy or in protecting the safety of the Wikimedia communities or the public. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Some of the actions described or referenced in this policy mirror actions also taken by the Wikimedia communities and local governance mechanisms. All actions mentioned under this policy refer to actions taken by the Foundation and any equivalent actions performed by the communities are explicitly called out. For example, the terms "global ban" or "event ban" under this policy refer to global bans and event bans enforced by the Foundation respectively even though similar bans may be placed by Wikimedia affiliates or the Community. </div> </div>{{anchor|primaryactions}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Primary office actions == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not hold editorial or supervisory control over content and conduct in the Wikimedia projects; this work is done by a largely autonomous community of volunteers who, in accordance with our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], create their own policies meant to uphold the educational goals of our movement. However, in cases where community actions have not been effective and/or legal considerations require us to intervene, we may take actions accordingly. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation global ban</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A [[:m:Special:MyLanguage/WMF Global Ban Policy|global ban]] is one of the most severe actions the Foundation may take in order to address misconduct or serious threats to the safety of users, the public or the projects, pursuant to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. It is performed primarily in order to help assure the actual and perceived safety of users of the Wikimedia projects and assist in preventing prohibited behavior that hinders contributions and dialogue. Situations that may lead to a Foundation global ban include, but are not limited to: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment of users on multiple projects;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment off of the Wikimedia sites so as to threaten (emotionally or physically) users;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Place in danger, significantly compromise or otherwise threaten the trust or safety of our users or employees;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users repeatedly or egregiously violating our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], such as through hosting illegal content on Wikimedia servers; or</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Threatening or compromising the security of Wikimedia infrastructure.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, a Foundation global ban will be issued following Terms of Use violations that - individually - would not be sufficient enough to warrant a global ban, but form part of a broader pattern of seriously problematic conduct. In those cases, the global ban will typically be issued only after prior warnings (from the community, and/or the Foundation). However, the Foundation reserves the right to impose a global ban directly, in sufficiently severe cases of repetitive Terms of Use violation, or where it has not been practical to offer warnings. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A global ban prohibits individuals, either in their own capacity or as agents of others, from all Wikimedia Foundation websites, platforms and activities. This includes, but is not limited to, any site listed at www.wikimedia.org, mailing lists hosted by the Foundation, Wikimedia Cloud Services and Wikimedia technical infrastructure such as Phabricator as well as any in-person events sponsored or funded by the Foundation. Accordingly, an individual globally banned by the Foundation may not participate in, edit, contribute, or otherwise modify any content on those sites, platforms, or lists without the explicit permission of the Wikimedia Foundation. </div> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">A global ban is placed against an individual instead of against a specific username. It therefore applies to any alternate accounts an individual may control and any accounts they might create after the ban has been enacted. It can also apply to anonymous / "IP accounts" the banned individual may be using or may use in the future.</span> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">Global bans are considered a last resort and are only enforced upon receipt of complaint, investigation, extensive review and explicit approval by several Foundation staff members. As they prohibit all involvement in the Wikimedia projects, websites, platforms and activities from the moment they are enacted, by definition they also prohibit potentially positive future involvement of the banned individual, regardless of the outcome of that involvement. Knowingly facilitating the contributions of a globally banned individual, acting as a proxy for such a person, or attempting to interfere with Foundation staff or volunteer administrators, bureaucrats or functionaries enforcing a global ban in line with local policies may result in sanctions, including loss of advanced user rights or suspension of contributing access to Wikimedia sites. Since global bans are reserved for severe cases, their duration should typically be expected to be indefinite.</span> <br /> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation event ban</span>'''</div> <div class="mw-collapsible-content"> <span lang="en" dir="ltr" class="mw-content-ltr">A [[Special:MyLanguage/Policy:Wikimedia Foundation Event Ban Policy|Foundation event ban]] is an office action enforced in order to help improve the actual and perceived safety of users attending Wikimedia in-person events. It is placed under exceptional circumstances such as repeated abuse or behavior that compromises the trust and safety of our volunteers or users. While not limited to these examples, Foundation event bans may be enacted in situations such as where:</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or have threatened to exhibit harassing or otherwise abusive conduct during in-person events.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or indicated intention to attend in-person events in bad faith or to systematically undermine discussions and collaboration in pursuit of the Wikimedia mission and vision.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> An event ban restricts the access, attendance and/or participation of individuals at offline events that are sponsored or funded by the Wikimedia Foundation or, in some cases, associated entities (such as movement affiliates or partners). This is not an action unique to the Foundation; local Wikimedia communities may also enact event bans under [[:m:Special:MyLanguage/Grants:Friendly Space Policies|relevant policy]] when they feel that a ban will help maintain the trust and safety of community members and users attending offline events. Event bans imposed by the Foundation may be subject to different criteria than those developed and observed by affiliated movement organizations, but are intended to complement them. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Being banned from local events does not automatically mean that one is banned from all global events. The terms of one event ban can differ from those of another and may depend on multiple variables. For example, Foundation event bans can be: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Location specific. One may be banned in all in-person events taking place within a certain geographical area, such as a city or a country.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Project specific. They may be applicable to any events relating to work and/or collaboration on particular projects or language projects, such as work on MediaWiki, Wikiprojects or the English Wikipedia.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Time specific. Event bans may not necessarily be indefinite; they may be placed for a specific period.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While an event ban may be lifted if it is found that it has served its purpose, continued abuse from the banned user may weigh into a decision by the Foundation to expand the ban. If notice of an event ban does not include a specific expiration date or note that it is irrevocable, an appeal may be sent to {{email|ca|wikimedia.org}}. (Event bans that are part of global bans or lead to global bans are not subject to appeal.) </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Event bans may be one step before a global ban, as they are placed in situations where a complaint has been placed to the Foundation regarding user conduct that specifically occurs or may occur during in-person events. They may, however, exist in isolation, if the issue leading to the event ban is not a concern in online interaction or behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuant to this and the Foundation event bans policy, names or pseudonyms of individuals explicitly (through an event ban) or implicitly (through a global ban) banned from attending events may be made available to designated teams or individuals within an event organization team/safe space committee/chapter, in the form of the event bans list. The list may include more identifying information if available, including photographs to help in identification. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left" id="dmca">'''<span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation encourages people to first consider taking advantage of the existing community-led processes in order to report and resolve instances of copyright infringement. This can be done by reaching out to the Wikimedia volunteer email response team ([[:m:Special:MyLanguage/Volunteer Response Team|VRT]]) at {{email|info|wikimedia.org}} with an informal request for content removal, including all relevant information in support of your request such as the location of the reported material and well as information that helps establish copyright ownership and the legality or illegality of the material's use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, the Foundation may also receive requests to remove content from a Wikimedia Project through a formal DMCA takedown process. Before [[Special:MyLanguage/Policy:DMCA Policy|complying with a DMCA notice]], the Foundation reviews every DMCA notice we receive to ensure that it complies with the requirements of the DMCA statute and United States copyright law. We reject notices that we do not believe are legally valid. Upon review of the request by the Foundation's Legal team, the removal itself will usually be performed by a Support & Safety team member, using their staff account. In the spirit of transparency, the Foundation informs the Wikimedia community each time it performs a DMCA takedown through [[Special:MyLanguage/Category:DMCA|this page]] (also [[:c:Commons:Special:MyLanguage/Office actions/DMCA notices|mirrored on Commons]] for Commons-based requests), as well as through aggregate statistics, in its biannual [[{{foundationsite|1=about/transparency/}}|transparency reports]]. </div> {{anchor|counternotice}} <div lang="en" dir="ltr" class="mw-content-ltr"> Removals of material due to receipt of a valid DMCA notice can be challenged. The recourse for restoring such material is to file a counter-notice with the Foundation. Please note that filing a counter-notice may lead to legal proceedings between you and the complaining party to determine ownership of the material. The DMCA process requires that you consent to the jurisdiction of a United States court. If you believe there is no legal basis for a takedown notice which has been acted upon by the Foundation, you are welcome to visit the following sites, as a first step in learning about filing a counter-notice: </div> * [//lumendatabase.org/topics/5 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen Copyright FAQ</span>] * [//lumendatabase.org/topics/29 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Notices FAQ</span>] * [//lumendatabase.org/topics/22 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Counter-Notice Claiming Fair Use</span>] * [//www.eff.org/issues/dmca <span lang="en" dir="ltr" class="mw-content-ltr">EFF on DMCA</span>] * [//www.citmedialaw.org/legal-guide/responding-dmca-takedown-notice-targeting-your-content <span lang="en" dir="ltr" class="mw-content-ltr">Digital Media Law Project on Responding to a DMCA Take-down notice</span>] * [//www.newmediarights.org/guide/legal/copyright/dmca/Sample_DMCA_CounterNotice_letter_when_claiming_fair_use_of_a_copyrighted_work <span lang="en" dir="ltr" class="mw-content-ltr">New Media Rights Sample DMCA CounterNotice letter when claiming fair use of a copyrighted work</span>] * [//www.copyright.gov/help/faq/ <span lang="en" dir="ltr" class="mw-content-ltr">The United States Copyright Office</span>] <div lang="en" dir="ltr" class="mw-content-ltr"> As with all office actions, reverting DMCA notice takedowns without appropriate legal reasons is strongly discouraged. As a matter of policy, the Wikimedia Foundation will terminate, in appropriate circumstances, the accounts of repeat infringers as provided under the Digital Millennium Copyright Act (17 U.S.C. 512). In most cases, it will also terminate the accounts of users who, upon being notified that content they have contributed has been removed as a result of a DMCA complaint, revert that removal. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Child protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The safety of minors is extremely important for us, and we go to great lengths to help assure it. To that effect, if we believe minors are at risk, we will take actions right away. These actions aim at mitigating both conduct as well as content promoting child abuse. Child abuse may be discussed educationally as part of the content of Wikimedia projects, but never promotionally or with the purpose of titillation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuing or facilitating inappropriate adult–child relationships is not acceptable in the Wikimedia projects. This type of activity may include, but is not limited to, posting child pornography or any material depicting inappropriate sexual acts between adults and minors that violate applicable law, distributing or trafficking obscene material against minors that is unlawful under applicable law, conducting communications with under-aged users through the Wikimedia projects in an attempt to groom them or attempting to move their communications to platforms outside of the Wikimedia projects for grooming purposes, or attempting to approach minors inappropriately during Wikimedia in-person events. In contrast, contact for the purpose of organising and running school-related editathons is acceptable. Read more about our [[Special:MyLanguage/Policy:Combating online child exploitation|combating online child exploitation policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Concerns about child safety are reviewed and appropriate actions are taken as a matter of priority. Instances we believe to be child pornography, including information brought to our attention through requests for nonpublic user information, are reported to the [//www.missingkids.com/home National Center for Missing and Exploited Children] (NCMEC), in line with our [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines#childsafety|Requests for user information guidelines and procedures]]. If your request has already been reported to NCMEC or relates to a case being handled by NCMEC, please include the case or report information in your request. The Foundation may also take additional actions against individuals found be engaging in such activities such as alerting local or international law enforcement. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Secondary office actions == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <span lang="en" dir="ltr" class="mw-content-ltr">The actions listed under this section are generally performed at the Foundation's discretion, as a possible outcome of evaluation of a separate report. Direct requests for these actions will generally be deferred to appropriate community governance mechanisms. In the past, the Foundation has only taken these actions under extraordinary circumstances.</span> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Conduct warning</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning is issued when a situation is observed to be problematic and is meant to be a preventative measure of further escalation. It is considered as a step geared towards de-escalation of the situation, when this is believed to have sufficient margin for it. It informs the recipient that behavior they may consider acceptable is in fact not, grants them the opportunity to reflect on it, and encourages them to take corrective measures towards mitigating and eventually eliminating it. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning will usually be issued by the Foundation in situations where a contributor's online or/and offline behavior is considered borderline abusive, disruptive or otherwise hinders the collaborative process, but does not yet rise to the level of corrective actions. Such a warning will typically aim to address the type of conduct that may include, but is not limited to, repeated personal attacks, edit/status warring, impersonation or otherwise inappropriate in-person commentary and behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> No data has been compiled on how well conduct warnings succeed, and the Wikimedia Foundation lacks the resources to provide ongoing counseling to warned individuals on how to modify behaviors. However, while the Foundation does not believe that positive contributions outweigh harmful behaviors, there may be some circumstances where a warning is offered as a courtesy to contributors who may be otherwise sanctioned by an event or global ban. Warnings will be given only after an extensive evaluation, including review by multiple relevant staff, and will be issued confidentially. Their intent is not to shame the individual or escalate the situation, but to offer a contributor believed to be working in good faith an opportunity to cease behaviors that will otherwise lead to sanctions. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Removal of advanced rights</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> In extremely rare situations, the Foundation may become aware of circumstances and information regarding major breaches of trust performed by Wikimedia functionaries or other users with access to advanced tools. It may not be possible to share some or all of that information with the Wikimedia communities due to privacy reasons and therefore can not be handled through existing community governance mechanisms. In some of those cases the abuses reported may not rise to the level of irreversibly expelling Wikimedians from the communities; however, they may be severe enough to have breached the community's trust in the individuals involved and therefore warrant removal of administrative rights. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Removal of user rights are usually either permanent or long term. Rebuilding trust is not impossible, which is why individuals are encouraged to reflect on their actions leading up to their advanced rights removal and consider how they may best serve the communities moving forward. In situations of long term removals, and once the no-rights period has elapsed, a contributor may have to fulfill additional criteria before they are permitted to reapply for advanced rights; those are made known to them at the time of the removal of advanced rights. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Use of advanced rights by Foundation staff == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> There is a wide range of administrative actions that may be performed by the Wikimedia Foundation during evaluation of reports of misconduct, in upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. Theoretically, this could be any administrative action that can be performed by volunteers in the communities. The Foundation supports and encourages community autonomy and therefore strives to take the smallest amount of action possible, which is why it is not customary to accept community requests for said actions. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">CheckUser</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> Of all admin rights, [[:m:Special:MyLanguage/CheckUser policy|CheckUser]] is the one most commonly used by the Foundation's Trust & Safety team, in order to help assure the trust and safety of Wikimedia communities. More often than not, it is used during the review process of emergency reports regarding [[:m:Special:MyLanguage/Threats of harm|threats of harm]] against Wikimedia community members, contributors, public figures or the general public. It may also be used in response to requests for information, in line with [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines|Requests for user information procedures & guidelines]] and our [[Special:MyLanguage/Policy:Privacy policy|Privacy policy]], or in connection with legal disputes (for example to verify the truth of claims made by someone that is suing the Foundation) and regulatory investigations. It may sometimes be used in relation to investigation of long term abuse in consideration of a global ban as well as when issuing a global ban. Last but not least, it may be used when reviewing reports of sockpuppets suspected to be used by globally banned users, in enforcing a global ban. In any case, performing CheckUser alone does not mean/prove that the person checked has done something wrong. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It should be noted that, because of the sensitive nature of the information it may convey, CheckUser is only used when the information is pertinent in protecting the communities and broader Wikimedia movement, and only if there is no other reasonable way to obtain it. While the Foundation may share CheckUser information with highly trusted members of the community (i.e. stewards), we may opt to withhold said information if revealing it hinders ongoing efforts by law enforcement to protect the public or endangers Wikimedia community members. This action is performed through a Foundation staff account. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Page protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:m:Special:MyLanguage/Help:Protection|Page protection]] prevents a broad range of users from editing a specific article or page. It may affect contributors with or without special permissions and we may also impose a "do not touch" rule that impacts all contributors. Foundation page protection is granted in only the rarest circumstances and typically requires a court order or a substantial risk to the trust and safety of users, staff, or the public. It is otherwise left for community mechanisms to handle, in line with [[{{lwp|Wikipedia:Requests for page protection}}|local project policies]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When a page is protected under this policy, the template "<code><nowiki>{{pp-office}}</nowiki></code>" will be placed prominently on the page and the page will be [[:m:Special:MyLanguage/Protect|protected]]. An article may be reduced to a few sentences to remove questionable content, and people are then invited to build it up to a more reputable state. This will be indicated by the template <code><nowiki>{{reset}}</nowiki></code> (or related, such as <code><nowiki>{{pp|reset}}</nowiki></code>) along with instructions to be followed by everyone. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Range blocks</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:mw:Special:MyLanguage/Help:Range blocks|Range blocks]] are typically an action taken by the communities in order to help reduce vandalism and disruption. However, in some cases the Foundation may impose a range block in order to enforce a global ban, while upholding our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Range blocks prevent a group of IP addresses from becoming active on the Wikimedia projects; range-blocked IPs are disabled from creating an account, editing on the projects, contacting other contributors through on-wiki features, etc. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When range blocks are placed in the course of enforcing a global ban, they are performed under the WMFOffice account. In any other situations, they are performed through a staff account. </div> </div> </div> </div> {{anchor|1=requesting}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Requesting an office action == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> A request for consideration of an office action should be placed to the Foundation team whose purview the specific action falls under. This can be the [[:m:Special:MyLanguage/Trust and Safety|Trust & Safety team]] or the [[:m:Special:MyLanguage/Wikimedia Foundation Legal department#Legal_Affairs|Legal Affairs team]]. While requests may initially be sent to other Foundation teams or staff and then forwarded accordingly, it is best that the request is sent directly through one of the above communication channels, to ensure speedier review. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In order for the request to be considered, it is important that it includes the following: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Explicitly specifies the action requested.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes a succinct summary of the reasons for the request.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Provides evidence (URLs) that there have already been attempts to have the issue resolved through local community governance structures where applicable and where possible.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes any crucial information and evidence in support of the request, including pertinent documentation, subject to specific action requirements as detailed under the corresponding section.</span> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Who performs office actions? == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office actions are performed strictly by Foundation staff or contractors. They may be authorized by any representative or delegate of the Wikimedia Foundation - usually as directed by the Foundation's [[:m:Special:MyLanguage/Legal|legal counsel]], certain members of the [//wikimediafoundation.org/role/staff-contractors/ Foundation office staff] or as prescribed by each individual policy related to the specific office action. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation staff members usually performing office actions are: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">[[:m:User:WMFOffice|the role account WMFOffice]].</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Members of the [[:m:Special:MyLanguage/Trust and Safety|Trust and Safety team]] with their staff user accounts.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions will usually come from a role account, with the username User:WMFOffice. In some cases, like performing DMCA takedowns, office actions may be performed by one's staff account. Either way, they will be clearly indicated both during and after to prevent ambiguities. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Wikimedia administrators and others who have the technical power to revert or edit office actions are strongly cautioned against doing so. Unauthorized modifications to office actions will not only be reverted, but may lead to sanctions by the Foundation, such as revocation of the rights of the individual involved. When in doubt, community members should consult the Foundation member of staff that performed the office action, or their line manager. However, details regarding an office action are only shared to the extent that they do not compromise the safety of users, the public or the project. </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Timeline of office actions == </div> [[File:Trust and Safety Office action workflow.png|thumb|<span lang="en" dir="ltr" class="mw-content-ltr">The Office actions workflow (in English)</span>|alt=<span lang="en" dir="ltr" class="mw-content-ltr">A flowchart documenting the office actions workflow</span>]] <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Each office action request is as unique as the person it regards. This applies especially to requests regarding conduct issues; content related actions tend to be more straightforward. Moreover, each action listed under this policy is subject to different internal processes; it may be the outcome of evaluation of a reported behavior rather than the evaluation happening in order to determine if a requested action is warranted. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> For these reasons there is no set timeline for office actions in general. However, we do try to respond to them as soon possible and try to adhere to the following timeline guidelines: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Global bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Event bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance: 7 business days</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Child protection: 24 hours</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While we strive to adhere to the aforementioned timeline guidelines, it is possible that it takes a lot longer for an office action request to be evaluated and granted. Delays in evaluation can be caused due to receipt of additional/new information regarding the original request, the request expanding substantially during evaluation or other unforeseen circumstances. </div> </div> {{anchor|appeals}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Appeals == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office Actions, or Foundation decisions ''not'' to take an Office Action, can be appealed within 6 months of their first issuance or of their substantial, atypical modification (the extension of a suspension by several months, for example, does not trigger a new right to appeal) upon legal counsel approval. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Only individuals directly involved in a case may request review, either as an individual who requested the initial case or as an individual under investigation. Reviews may be requested following our decision (i.e., whether or not to take an Office Action), at the end of the investigation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Appeals against office actions should be sent by email to {{email|appeals|wikimedia.org}}, setting out the reason(s) why it was inappropriate. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> With regards to office actions undertaken around investigations into the behavior of specific users, the volunteer [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Trust & Safety Case Review Committee]] has been formed to review appeals of eligible Trust & Safety office actions. More details may be found on the Trust & Safety Case Review Committee page. </div> </div> {{anchor|general}} <span id="General_information"></span> == Informasi umum == Penting untuk memperjelas beberapa poin mengenai tindakan kantor secara umum: <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Tindakan kantor sangatlah langka.''' Dibanding dengan tindakan yang diambil di seluruh proyek Wikimedia, yang dipimpin oleh mekanisme tata kelola komunitas setempat sesuai dengan visi dan misi kami serta mematuhi [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Penggunaan]] kami, jumlah tindakan kantor sangat amatlah sedikit. </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are preventable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> All conduct mitigated by office actions is unwanted on a Wikimedia project in the first place; if such is observed and corrected (i.e. removed, ceased or otherwise prevented), no complaint is likely to be made as there is nothing to complain about. Similarly, if a complaint is resolved before any action is taken, it is unlikely for an office action to subsequently take place. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are transparent when possible, but safety (and legal compliance) come first.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> It is not always possible to maintain the same level of transparency for every office action listed under this policy as, in some situations, complete or even partial transparency can compromise the right to privacy and/or safety of involved individuals or hinder ongoing police investigations. We are committed to be transparent wherever possible, but not at the risk of placing Wikimedia users, the public, or the projects in danger. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are governed by strict internal processes.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The lack of transparency involved in certain office actions does not remove accountability of those enforcing them; they are required to comply with internal processes and protocols and are never enforced without multi-level review and explicit approval. We will share information regarding final office actions and internal processes followed in enforcing them, whenever we can. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are not based on personal grudges.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> They are performed only following explicit complaints to the [[:m:Special:MyLanguage/Wikimedia Foundation|Wikimedia Foundation]] about the content of a [[:m:Special:MyLanguage/Wikimedia projects|Wikimedia project]] or certain abusive behavior taking place within or affecting the wellbeing, trust and safety of contributors in a Wikimedia project. In some cases, investigations may be prompted by Law enforcement requests or as part of our policy enforcement processes.They are also taken in line with prescribed processes and are subject to strict internal review by multiple members of staff in the Wikimedia Foundation hierarchy. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abusive requests are not acceptable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> We are committed to attempt to address all valid requests for an office action submitted to us, in good faith, and through the appropriate communications channels. However, we will not consider requests themselves breaching our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]] or [[Special:MyLanguage/Policy:Friendly space policy|Friendly space]] or other behavioral policies, or requests accompanied by demands for preferential treatment (such as control over the article). We will not tolerate intimidation, threats of harm or any other communication that may constitute harassment towards our staff. If any of the above conduct is observed and if inappropriate reporting behavior continues after we have issued a warning, we may entirely refuse to communicate with the reporting party. The lock-out period will be determined based on the seriousness, frequency, number and - if reasonably apparent - presumed intent (e.g. apparent bad faith) of the abusive reports. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Pemantauan pascatindakan.''' <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not generally monitor the projects for breaches to the office actions it has enforced. It relies on the Wikimedia community's help in keeping the communities safe and thriving by reporting such breaches to the Trust & Safety team, who will review them on a case-by-case basis and take appropriate actions. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Enforcing office actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> Community members are welcome to but not expected or obliged to help enforce office actions. If they choose to do so on the grounds of upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], however, this should not be a punishable action and they should not be subject to sanctions. One can help enforce office actions in multiple ways such as reporting socks of an interaction-banned contributor using them to interact with another user, removing content uploaded by a globally banned user, informing of an event banned contributor's intent to turn up at an event they should not be attending, etc. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abuse of office or staff actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> If you think that the office actions listed under this policy have been abused, you can submit your concerns through {{email|ca|wikimedia.org}}. This email address can also be used to report potential abuse by staff accounts such as inappropriate conduct or use of their advanced user rights. </div> </div> ppq73krz9m913253inruy4hbx6efw95 583019 583017 2026-05-30T10:07:50Z Bayahiu 267790 Created page with "Tindakan kantor tidak didasarkan pada sakit hati pribadi." 583019 wikitext text/x-wiki <languages /> {{policy-staff|nosidebar=true}} Inilah laman kebijakan resmi [[:m:Special:MyLanguage/Wikimedia Foundation|Yayasan Wikimedia]], didirikan oleh [[{{lwp|Jimmy Wales}}|Jimmy Wales]] dan didukung oleh Yayasan sebagaimana diperlukan untuk operasional situs di bawah wilayah hukumnya. {{divbox|yellow|2=Pemberitahuan|3=<span lang="en" dir="ltr" class="mw-content-ltr">In February 2024, this page was updated to expand the range of Office Actions to include minor updates to the appeals process as well as ensuring that repeat offenders have been previously warned before issuing a global ban (except in sufficiently severe cases) for regulatory compliance. Typos, linguistic issues and broken links to external resources were also fixed.</span>}} {{nutshell|1=<span lang="en" dir="ltr" class="mw-content-ltr">Sometimes the Wikimedia Foundation may have to delete, protect, blank a page or take other actions without going through the normal site/community process(es) to do so. These changes may be temporary or permanent measures to prevent legal trouble or personal harm and ''should not be undone'' by any user.</span>}} <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions policy is a set of guidelines and [[Special:MyLanguage/Policy:Office actions/procedures|procedures]] regarding official changes to or removals of content on the Wikimedia projects, or actions against specific individuals, performed by Foundation staff members and under the authority of the Wikimedia Foundation, upon receipt of one or multiple complaints from the community or the public, or as required by law. Complaints that may lead to enforcement of office actions may include, but are not limited to, [[{{lwp|Privacy laws of the United States}}|privacy violations]], [[{{lwp|Child protection}}|child protection]], [[{{lwp|Copyright infringement}}|copyright infringement]] or systematic [[{{lwp|Wikipedia:Harassment}}|harassment]]. All office actions are performed pursuant to the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Purpose and scope == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The purpose of this policy is to help improve the actual and perceived safety of Wikimedia community members, the movement itself, and the public in circumstances where actions on local community governance level are either insufficient or not possible. Local policies remain primary on all Wikimedia projects, as explained in the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], and office actions are complementary to those local policies. However, there may be some rare cases where the Wikimedia Foundation must override local policy, such as in complying with valid and enforceable court orders to remove content that might otherwise comply with policy or in protecting the safety of the Wikimedia communities or the public. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Some of the actions described or referenced in this policy mirror actions also taken by the Wikimedia communities and local governance mechanisms. All actions mentioned under this policy refer to actions taken by the Foundation and any equivalent actions performed by the communities are explicitly called out. For example, the terms "global ban" or "event ban" under this policy refer to global bans and event bans enforced by the Foundation respectively even though similar bans may be placed by Wikimedia affiliates or the Community. </div> </div>{{anchor|primaryactions}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Primary office actions == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not hold editorial or supervisory control over content and conduct in the Wikimedia projects; this work is done by a largely autonomous community of volunteers who, in accordance with our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], create their own policies meant to uphold the educational goals of our movement. However, in cases where community actions have not been effective and/or legal considerations require us to intervene, we may take actions accordingly. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation global ban</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A [[:m:Special:MyLanguage/WMF Global Ban Policy|global ban]] is one of the most severe actions the Foundation may take in order to address misconduct or serious threats to the safety of users, the public or the projects, pursuant to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. It is performed primarily in order to help assure the actual and perceived safety of users of the Wikimedia projects and assist in preventing prohibited behavior that hinders contributions and dialogue. Situations that may lead to a Foundation global ban include, but are not limited to: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment of users on multiple projects;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment off of the Wikimedia sites so as to threaten (emotionally or physically) users;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Place in danger, significantly compromise or otherwise threaten the trust or safety of our users or employees;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users repeatedly or egregiously violating our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], such as through hosting illegal content on Wikimedia servers; or</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Threatening or compromising the security of Wikimedia infrastructure.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, a Foundation global ban will be issued following Terms of Use violations that - individually - would not be sufficient enough to warrant a global ban, but form part of a broader pattern of seriously problematic conduct. In those cases, the global ban will typically be issued only after prior warnings (from the community, and/or the Foundation). However, the Foundation reserves the right to impose a global ban directly, in sufficiently severe cases of repetitive Terms of Use violation, or where it has not been practical to offer warnings. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A global ban prohibits individuals, either in their own capacity or as agents of others, from all Wikimedia Foundation websites, platforms and activities. This includes, but is not limited to, any site listed at www.wikimedia.org, mailing lists hosted by the Foundation, Wikimedia Cloud Services and Wikimedia technical infrastructure such as Phabricator as well as any in-person events sponsored or funded by the Foundation. Accordingly, an individual globally banned by the Foundation may not participate in, edit, contribute, or otherwise modify any content on those sites, platforms, or lists without the explicit permission of the Wikimedia Foundation. </div> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">A global ban is placed against an individual instead of against a specific username. It therefore applies to any alternate accounts an individual may control and any accounts they might create after the ban has been enacted. It can also apply to anonymous / "IP accounts" the banned individual may be using or may use in the future.</span> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">Global bans are considered a last resort and are only enforced upon receipt of complaint, investigation, extensive review and explicit approval by several Foundation staff members. As they prohibit all involvement in the Wikimedia projects, websites, platforms and activities from the moment they are enacted, by definition they also prohibit potentially positive future involvement of the banned individual, regardless of the outcome of that involvement. Knowingly facilitating the contributions of a globally banned individual, acting as a proxy for such a person, or attempting to interfere with Foundation staff or volunteer administrators, bureaucrats or functionaries enforcing a global ban in line with local policies may result in sanctions, including loss of advanced user rights or suspension of contributing access to Wikimedia sites. Since global bans are reserved for severe cases, their duration should typically be expected to be indefinite.</span> <br /> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation event ban</span>'''</div> <div class="mw-collapsible-content"> <span lang="en" dir="ltr" class="mw-content-ltr">A [[Special:MyLanguage/Policy:Wikimedia Foundation Event Ban Policy|Foundation event ban]] is an office action enforced in order to help improve the actual and perceived safety of users attending Wikimedia in-person events. It is placed under exceptional circumstances such as repeated abuse or behavior that compromises the trust and safety of our volunteers or users. While not limited to these examples, Foundation event bans may be enacted in situations such as where:</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or have threatened to exhibit harassing or otherwise abusive conduct during in-person events.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or indicated intention to attend in-person events in bad faith or to systematically undermine discussions and collaboration in pursuit of the Wikimedia mission and vision.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> An event ban restricts the access, attendance and/or participation of individuals at offline events that are sponsored or funded by the Wikimedia Foundation or, in some cases, associated entities (such as movement affiliates or partners). This is not an action unique to the Foundation; local Wikimedia communities may also enact event bans under [[:m:Special:MyLanguage/Grants:Friendly Space Policies|relevant policy]] when they feel that a ban will help maintain the trust and safety of community members and users attending offline events. Event bans imposed by the Foundation may be subject to different criteria than those developed and observed by affiliated movement organizations, but are intended to complement them. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Being banned from local events does not automatically mean that one is banned from all global events. The terms of one event ban can differ from those of another and may depend on multiple variables. For example, Foundation event bans can be: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Location specific. One may be banned in all in-person events taking place within a certain geographical area, such as a city or a country.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Project specific. They may be applicable to any events relating to work and/or collaboration on particular projects or language projects, such as work on MediaWiki, Wikiprojects or the English Wikipedia.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Time specific. Event bans may not necessarily be indefinite; they may be placed for a specific period.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While an event ban may be lifted if it is found that it has served its purpose, continued abuse from the banned user may weigh into a decision by the Foundation to expand the ban. If notice of an event ban does not include a specific expiration date or note that it is irrevocable, an appeal may be sent to {{email|ca|wikimedia.org}}. (Event bans that are part of global bans or lead to global bans are not subject to appeal.) </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Event bans may be one step before a global ban, as they are placed in situations where a complaint has been placed to the Foundation regarding user conduct that specifically occurs or may occur during in-person events. They may, however, exist in isolation, if the issue leading to the event ban is not a concern in online interaction or behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuant to this and the Foundation event bans policy, names or pseudonyms of individuals explicitly (through an event ban) or implicitly (through a global ban) banned from attending events may be made available to designated teams or individuals within an event organization team/safe space committee/chapter, in the form of the event bans list. The list may include more identifying information if available, including photographs to help in identification. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left" id="dmca">'''<span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation encourages people to first consider taking advantage of the existing community-led processes in order to report and resolve instances of copyright infringement. This can be done by reaching out to the Wikimedia volunteer email response team ([[:m:Special:MyLanguage/Volunteer Response Team|VRT]]) at {{email|info|wikimedia.org}} with an informal request for content removal, including all relevant information in support of your request such as the location of the reported material and well as information that helps establish copyright ownership and the legality or illegality of the material's use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, the Foundation may also receive requests to remove content from a Wikimedia Project through a formal DMCA takedown process. Before [[Special:MyLanguage/Policy:DMCA Policy|complying with a DMCA notice]], the Foundation reviews every DMCA notice we receive to ensure that it complies with the requirements of the DMCA statute and United States copyright law. We reject notices that we do not believe are legally valid. Upon review of the request by the Foundation's Legal team, the removal itself will usually be performed by a Support & Safety team member, using their staff account. In the spirit of transparency, the Foundation informs the Wikimedia community each time it performs a DMCA takedown through [[Special:MyLanguage/Category:DMCA|this page]] (also [[:c:Commons:Special:MyLanguage/Office actions/DMCA notices|mirrored on Commons]] for Commons-based requests), as well as through aggregate statistics, in its biannual [[{{foundationsite|1=about/transparency/}}|transparency reports]]. </div> {{anchor|counternotice}} <div lang="en" dir="ltr" class="mw-content-ltr"> Removals of material due to receipt of a valid DMCA notice can be challenged. The recourse for restoring such material is to file a counter-notice with the Foundation. Please note that filing a counter-notice may lead to legal proceedings between you and the complaining party to determine ownership of the material. The DMCA process requires that you consent to the jurisdiction of a United States court. If you believe there is no legal basis for a takedown notice which has been acted upon by the Foundation, you are welcome to visit the following sites, as a first step in learning about filing a counter-notice: </div> * [//lumendatabase.org/topics/5 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen Copyright FAQ</span>] * [//lumendatabase.org/topics/29 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Notices FAQ</span>] * [//lumendatabase.org/topics/22 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Counter-Notice Claiming Fair Use</span>] * [//www.eff.org/issues/dmca <span lang="en" dir="ltr" class="mw-content-ltr">EFF on DMCA</span>] * [//www.citmedialaw.org/legal-guide/responding-dmca-takedown-notice-targeting-your-content <span lang="en" dir="ltr" class="mw-content-ltr">Digital Media Law Project on Responding to a DMCA Take-down notice</span>] * [//www.newmediarights.org/guide/legal/copyright/dmca/Sample_DMCA_CounterNotice_letter_when_claiming_fair_use_of_a_copyrighted_work <span lang="en" dir="ltr" class="mw-content-ltr">New Media Rights Sample DMCA CounterNotice letter when claiming fair use of a copyrighted work</span>] * [//www.copyright.gov/help/faq/ <span lang="en" dir="ltr" class="mw-content-ltr">The United States Copyright Office</span>] <div lang="en" dir="ltr" class="mw-content-ltr"> As with all office actions, reverting DMCA notice takedowns without appropriate legal reasons is strongly discouraged. As a matter of policy, the Wikimedia Foundation will terminate, in appropriate circumstances, the accounts of repeat infringers as provided under the Digital Millennium Copyright Act (17 U.S.C. 512). In most cases, it will also terminate the accounts of users who, upon being notified that content they have contributed has been removed as a result of a DMCA complaint, revert that removal. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Child protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The safety of minors is extremely important for us, and we go to great lengths to help assure it. To that effect, if we believe minors are at risk, we will take actions right away. These actions aim at mitigating both conduct as well as content promoting child abuse. Child abuse may be discussed educationally as part of the content of Wikimedia projects, but never promotionally or with the purpose of titillation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuing or facilitating inappropriate adult–child relationships is not acceptable in the Wikimedia projects. This type of activity may include, but is not limited to, posting child pornography or any material depicting inappropriate sexual acts between adults and minors that violate applicable law, distributing or trafficking obscene material against minors that is unlawful under applicable law, conducting communications with under-aged users through the Wikimedia projects in an attempt to groom them or attempting to move their communications to platforms outside of the Wikimedia projects for grooming purposes, or attempting to approach minors inappropriately during Wikimedia in-person events. In contrast, contact for the purpose of organising and running school-related editathons is acceptable. Read more about our [[Special:MyLanguage/Policy:Combating online child exploitation|combating online child exploitation policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Concerns about child safety are reviewed and appropriate actions are taken as a matter of priority. Instances we believe to be child pornography, including information brought to our attention through requests for nonpublic user information, are reported to the [//www.missingkids.com/home National Center for Missing and Exploited Children] (NCMEC), in line with our [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines#childsafety|Requests for user information guidelines and procedures]]. If your request has already been reported to NCMEC or relates to a case being handled by NCMEC, please include the case or report information in your request. The Foundation may also take additional actions against individuals found be engaging in such activities such as alerting local or international law enforcement. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Secondary office actions == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <span lang="en" dir="ltr" class="mw-content-ltr">The actions listed under this section are generally performed at the Foundation's discretion, as a possible outcome of evaluation of a separate report. Direct requests for these actions will generally be deferred to appropriate community governance mechanisms. In the past, the Foundation has only taken these actions under extraordinary circumstances.</span> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Conduct warning</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning is issued when a situation is observed to be problematic and is meant to be a preventative measure of further escalation. It is considered as a step geared towards de-escalation of the situation, when this is believed to have sufficient margin for it. It informs the recipient that behavior they may consider acceptable is in fact not, grants them the opportunity to reflect on it, and encourages them to take corrective measures towards mitigating and eventually eliminating it. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning will usually be issued by the Foundation in situations where a contributor's online or/and offline behavior is considered borderline abusive, disruptive or otherwise hinders the collaborative process, but does not yet rise to the level of corrective actions. Such a warning will typically aim to address the type of conduct that may include, but is not limited to, repeated personal attacks, edit/status warring, impersonation or otherwise inappropriate in-person commentary and behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> No data has been compiled on how well conduct warnings succeed, and the Wikimedia Foundation lacks the resources to provide ongoing counseling to warned individuals on how to modify behaviors. However, while the Foundation does not believe that positive contributions outweigh harmful behaviors, there may be some circumstances where a warning is offered as a courtesy to contributors who may be otherwise sanctioned by an event or global ban. Warnings will be given only after an extensive evaluation, including review by multiple relevant staff, and will be issued confidentially. Their intent is not to shame the individual or escalate the situation, but to offer a contributor believed to be working in good faith an opportunity to cease behaviors that will otherwise lead to sanctions. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Removal of advanced rights</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> In extremely rare situations, the Foundation may become aware of circumstances and information regarding major breaches of trust performed by Wikimedia functionaries or other users with access to advanced tools. It may not be possible to share some or all of that information with the Wikimedia communities due to privacy reasons and therefore can not be handled through existing community governance mechanisms. In some of those cases the abuses reported may not rise to the level of irreversibly expelling Wikimedians from the communities; however, they may be severe enough to have breached the community's trust in the individuals involved and therefore warrant removal of administrative rights. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Removal of user rights are usually either permanent or long term. Rebuilding trust is not impossible, which is why individuals are encouraged to reflect on their actions leading up to their advanced rights removal and consider how they may best serve the communities moving forward. In situations of long term removals, and once the no-rights period has elapsed, a contributor may have to fulfill additional criteria before they are permitted to reapply for advanced rights; those are made known to them at the time of the removal of advanced rights. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Use of advanced rights by Foundation staff == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> There is a wide range of administrative actions that may be performed by the Wikimedia Foundation during evaluation of reports of misconduct, in upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. Theoretically, this could be any administrative action that can be performed by volunteers in the communities. The Foundation supports and encourages community autonomy and therefore strives to take the smallest amount of action possible, which is why it is not customary to accept community requests for said actions. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">CheckUser</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> Of all admin rights, [[:m:Special:MyLanguage/CheckUser policy|CheckUser]] is the one most commonly used by the Foundation's Trust & Safety team, in order to help assure the trust and safety of Wikimedia communities. More often than not, it is used during the review process of emergency reports regarding [[:m:Special:MyLanguage/Threats of harm|threats of harm]] against Wikimedia community members, contributors, public figures or the general public. It may also be used in response to requests for information, in line with [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines|Requests for user information procedures & guidelines]] and our [[Special:MyLanguage/Policy:Privacy policy|Privacy policy]], or in connection with legal disputes (for example to verify the truth of claims made by someone that is suing the Foundation) and regulatory investigations. It may sometimes be used in relation to investigation of long term abuse in consideration of a global ban as well as when issuing a global ban. Last but not least, it may be used when reviewing reports of sockpuppets suspected to be used by globally banned users, in enforcing a global ban. In any case, performing CheckUser alone does not mean/prove that the person checked has done something wrong. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It should be noted that, because of the sensitive nature of the information it may convey, CheckUser is only used when the information is pertinent in protecting the communities and broader Wikimedia movement, and only if there is no other reasonable way to obtain it. While the Foundation may share CheckUser information with highly trusted members of the community (i.e. stewards), we may opt to withhold said information if revealing it hinders ongoing efforts by law enforcement to protect the public or endangers Wikimedia community members. This action is performed through a Foundation staff account. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Page protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:m:Special:MyLanguage/Help:Protection|Page protection]] prevents a broad range of users from editing a specific article or page. It may affect contributors with or without special permissions and we may also impose a "do not touch" rule that impacts all contributors. Foundation page protection is granted in only the rarest circumstances and typically requires a court order or a substantial risk to the trust and safety of users, staff, or the public. It is otherwise left for community mechanisms to handle, in line with [[{{lwp|Wikipedia:Requests for page protection}}|local project policies]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When a page is protected under this policy, the template "<code><nowiki>{{pp-office}}</nowiki></code>" will be placed prominently on the page and the page will be [[:m:Special:MyLanguage/Protect|protected]]. An article may be reduced to a few sentences to remove questionable content, and people are then invited to build it up to a more reputable state. This will be indicated by the template <code><nowiki>{{reset}}</nowiki></code> (or related, such as <code><nowiki>{{pp|reset}}</nowiki></code>) along with instructions to be followed by everyone. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Range blocks</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:mw:Special:MyLanguage/Help:Range blocks|Range blocks]] are typically an action taken by the communities in order to help reduce vandalism and disruption. However, in some cases the Foundation may impose a range block in order to enforce a global ban, while upholding our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Range blocks prevent a group of IP addresses from becoming active on the Wikimedia projects; range-blocked IPs are disabled from creating an account, editing on the projects, contacting other contributors through on-wiki features, etc. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When range blocks are placed in the course of enforcing a global ban, they are performed under the WMFOffice account. In any other situations, they are performed through a staff account. </div> </div> </div> </div> {{anchor|1=requesting}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Requesting an office action == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> A request for consideration of an office action should be placed to the Foundation team whose purview the specific action falls under. This can be the [[:m:Special:MyLanguage/Trust and Safety|Trust & Safety team]] or the [[:m:Special:MyLanguage/Wikimedia Foundation Legal department#Legal_Affairs|Legal Affairs team]]. While requests may initially be sent to other Foundation teams or staff and then forwarded accordingly, it is best that the request is sent directly through one of the above communication channels, to ensure speedier review. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In order for the request to be considered, it is important that it includes the following: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Explicitly specifies the action requested.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes a succinct summary of the reasons for the request.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Provides evidence (URLs) that there have already been attempts to have the issue resolved through local community governance structures where applicable and where possible.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes any crucial information and evidence in support of the request, including pertinent documentation, subject to specific action requirements as detailed under the corresponding section.</span> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Who performs office actions? == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office actions are performed strictly by Foundation staff or contractors. They may be authorized by any representative or delegate of the Wikimedia Foundation - usually as directed by the Foundation's [[:m:Special:MyLanguage/Legal|legal counsel]], certain members of the [//wikimediafoundation.org/role/staff-contractors/ Foundation office staff] or as prescribed by each individual policy related to the specific office action. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation staff members usually performing office actions are: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">[[:m:User:WMFOffice|the role account WMFOffice]].</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Members of the [[:m:Special:MyLanguage/Trust and Safety|Trust and Safety team]] with their staff user accounts.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions will usually come from a role account, with the username User:WMFOffice. In some cases, like performing DMCA takedowns, office actions may be performed by one's staff account. Either way, they will be clearly indicated both during and after to prevent ambiguities. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Wikimedia administrators and others who have the technical power to revert or edit office actions are strongly cautioned against doing so. Unauthorized modifications to office actions will not only be reverted, but may lead to sanctions by the Foundation, such as revocation of the rights of the individual involved. When in doubt, community members should consult the Foundation member of staff that performed the office action, or their line manager. However, details regarding an office action are only shared to the extent that they do not compromise the safety of users, the public or the project. </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Timeline of office actions == </div> [[File:Trust and Safety Office action workflow.png|thumb|<span lang="en" dir="ltr" class="mw-content-ltr">The Office actions workflow (in English)</span>|alt=<span lang="en" dir="ltr" class="mw-content-ltr">A flowchart documenting the office actions workflow</span>]] <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Each office action request is as unique as the person it regards. This applies especially to requests regarding conduct issues; content related actions tend to be more straightforward. Moreover, each action listed under this policy is subject to different internal processes; it may be the outcome of evaluation of a reported behavior rather than the evaluation happening in order to determine if a requested action is warranted. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> For these reasons there is no set timeline for office actions in general. However, we do try to respond to them as soon possible and try to adhere to the following timeline guidelines: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Global bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Event bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance: 7 business days</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Child protection: 24 hours</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While we strive to adhere to the aforementioned timeline guidelines, it is possible that it takes a lot longer for an office action request to be evaluated and granted. Delays in evaluation can be caused due to receipt of additional/new information regarding the original request, the request expanding substantially during evaluation or other unforeseen circumstances. </div> </div> {{anchor|appeals}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Appeals == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office Actions, or Foundation decisions ''not'' to take an Office Action, can be appealed within 6 months of their first issuance or of their substantial, atypical modification (the extension of a suspension by several months, for example, does not trigger a new right to appeal) upon legal counsel approval. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Only individuals directly involved in a case may request review, either as an individual who requested the initial case or as an individual under investigation. Reviews may be requested following our decision (i.e., whether or not to take an Office Action), at the end of the investigation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Appeals against office actions should be sent by email to {{email|appeals|wikimedia.org}}, setting out the reason(s) why it was inappropriate. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> With regards to office actions undertaken around investigations into the behavior of specific users, the volunteer [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Trust & Safety Case Review Committee]] has been formed to review appeals of eligible Trust & Safety office actions. More details may be found on the Trust & Safety Case Review Committee page. </div> </div> {{anchor|general}} <span id="General_information"></span> == Informasi umum == Penting untuk memperjelas beberapa poin mengenai tindakan kantor secara umum: <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Tindakan kantor sangatlah langka.''' Dibanding dengan tindakan yang diambil di seluruh proyek Wikimedia, yang dipimpin oleh mekanisme tata kelola komunitas setempat sesuai dengan visi dan misi kami serta mematuhi [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Penggunaan]] kami, jumlah tindakan kantor sangat amatlah sedikit. </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are preventable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> All conduct mitigated by office actions is unwanted on a Wikimedia project in the first place; if such is observed and corrected (i.e. removed, ceased or otherwise prevented), no complaint is likely to be made as there is nothing to complain about. Similarly, if a complaint is resolved before any action is taken, it is unlikely for an office action to subsequently take place. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are transparent when possible, but safety (and legal compliance) come first.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> It is not always possible to maintain the same level of transparency for every office action listed under this policy as, in some situations, complete or even partial transparency can compromise the right to privacy and/or safety of involved individuals or hinder ongoing police investigations. We are committed to be transparent wherever possible, but not at the risk of placing Wikimedia users, the public, or the projects in danger. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are governed by strict internal processes.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The lack of transparency involved in certain office actions does not remove accountability of those enforcing them; they are required to comply with internal processes and protocols and are never enforced without multi-level review and explicit approval. We will share information regarding final office actions and internal processes followed in enforcing them, whenever we can. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Tindakan kantor tidak didasarkan pada sakit hati pribadi.''' <div lang="en" dir="ltr" class="mw-content-ltr"> They are performed only following explicit complaints to the [[:m:Special:MyLanguage/Wikimedia Foundation|Wikimedia Foundation]] about the content of a [[:m:Special:MyLanguage/Wikimedia projects|Wikimedia project]] or certain abusive behavior taking place within or affecting the wellbeing, trust and safety of contributors in a Wikimedia project. In some cases, investigations may be prompted by Law enforcement requests or as part of our policy enforcement processes.They are also taken in line with prescribed processes and are subject to strict internal review by multiple members of staff in the Wikimedia Foundation hierarchy. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abusive requests are not acceptable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> We are committed to attempt to address all valid requests for an office action submitted to us, in good faith, and through the appropriate communications channels. However, we will not consider requests themselves breaching our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]] or [[Special:MyLanguage/Policy:Friendly space policy|Friendly space]] or other behavioral policies, or requests accompanied by demands for preferential treatment (such as control over the article). We will not tolerate intimidation, threats of harm or any other communication that may constitute harassment towards our staff. If any of the above conduct is observed and if inappropriate reporting behavior continues after we have issued a warning, we may entirely refuse to communicate with the reporting party. The lock-out period will be determined based on the seriousness, frequency, number and - if reasonably apparent - presumed intent (e.g. apparent bad faith) of the abusive reports. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Pemantauan pascatindakan.''' <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not generally monitor the projects for breaches to the office actions it has enforced. It relies on the Wikimedia community's help in keeping the communities safe and thriving by reporting such breaches to the Trust & Safety team, who will review them on a case-by-case basis and take appropriate actions. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Enforcing office actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> Community members are welcome to but not expected or obliged to help enforce office actions. If they choose to do so on the grounds of upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], however, this should not be a punishable action and they should not be subject to sanctions. One can help enforce office actions in multiple ways such as reporting socks of an interaction-banned contributor using them to interact with another user, removing content uploaded by a globally banned user, informing of an event banned contributor's intent to turn up at an event they should not be attending, etc. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abuse of office or staff actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> If you think that the office actions listed under this policy have been abused, you can submit your concerns through {{email|ca|wikimedia.org}}. This email address can also be used to report potential abuse by staff accounts such as inappropriate conduct or use of their advanced user rights. </div> </div> 9zarr0xu1shr15by0e738553ceikkaz 583021 583019 2026-05-30T10:08:30Z Bayahiu 267790 Created page with "Permintaan yang bersifat menyalahgunakan tidak dapat diterima." 583021 wikitext text/x-wiki <languages /> {{policy-staff|nosidebar=true}} Inilah laman kebijakan resmi [[:m:Special:MyLanguage/Wikimedia Foundation|Yayasan Wikimedia]], didirikan oleh [[{{lwp|Jimmy Wales}}|Jimmy Wales]] dan didukung oleh Yayasan sebagaimana diperlukan untuk operasional situs di bawah wilayah hukumnya. {{divbox|yellow|2=Pemberitahuan|3=<span lang="en" dir="ltr" class="mw-content-ltr">In February 2024, this page was updated to expand the range of Office Actions to include minor updates to the appeals process as well as ensuring that repeat offenders have been previously warned before issuing a global ban (except in sufficiently severe cases) for regulatory compliance. Typos, linguistic issues and broken links to external resources were also fixed.</span>}} {{nutshell|1=<span lang="en" dir="ltr" class="mw-content-ltr">Sometimes the Wikimedia Foundation may have to delete, protect, blank a page or take other actions without going through the normal site/community process(es) to do so. These changes may be temporary or permanent measures to prevent legal trouble or personal harm and ''should not be undone'' by any user.</span>}} <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions policy is a set of guidelines and [[Special:MyLanguage/Policy:Office actions/procedures|procedures]] regarding official changes to or removals of content on the Wikimedia projects, or actions against specific individuals, performed by Foundation staff members and under the authority of the Wikimedia Foundation, upon receipt of one or multiple complaints from the community or the public, or as required by law. Complaints that may lead to enforcement of office actions may include, but are not limited to, [[{{lwp|Privacy laws of the United States}}|privacy violations]], [[{{lwp|Child protection}}|child protection]], [[{{lwp|Copyright infringement}}|copyright infringement]] or systematic [[{{lwp|Wikipedia:Harassment}}|harassment]]. All office actions are performed pursuant to the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Purpose and scope == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The purpose of this policy is to help improve the actual and perceived safety of Wikimedia community members, the movement itself, and the public in circumstances where actions on local community governance level are either insufficient or not possible. Local policies remain primary on all Wikimedia projects, as explained in the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], and office actions are complementary to those local policies. However, there may be some rare cases where the Wikimedia Foundation must override local policy, such as in complying with valid and enforceable court orders to remove content that might otherwise comply with policy or in protecting the safety of the Wikimedia communities or the public. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Some of the actions described or referenced in this policy mirror actions also taken by the Wikimedia communities and local governance mechanisms. All actions mentioned under this policy refer to actions taken by the Foundation and any equivalent actions performed by the communities are explicitly called out. For example, the terms "global ban" or "event ban" under this policy refer to global bans and event bans enforced by the Foundation respectively even though similar bans may be placed by Wikimedia affiliates or the Community. </div> </div>{{anchor|primaryactions}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Primary office actions == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not hold editorial or supervisory control over content and conduct in the Wikimedia projects; this work is done by a largely autonomous community of volunteers who, in accordance with our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], create their own policies meant to uphold the educational goals of our movement. However, in cases where community actions have not been effective and/or legal considerations require us to intervene, we may take actions accordingly. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation global ban</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A [[:m:Special:MyLanguage/WMF Global Ban Policy|global ban]] is one of the most severe actions the Foundation may take in order to address misconduct or serious threats to the safety of users, the public or the projects, pursuant to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. It is performed primarily in order to help assure the actual and perceived safety of users of the Wikimedia projects and assist in preventing prohibited behavior that hinders contributions and dialogue. Situations that may lead to a Foundation global ban include, but are not limited to: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment of users on multiple projects;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment off of the Wikimedia sites so as to threaten (emotionally or physically) users;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Place in danger, significantly compromise or otherwise threaten the trust or safety of our users or employees;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users repeatedly or egregiously violating our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], such as through hosting illegal content on Wikimedia servers; or</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Threatening or compromising the security of Wikimedia infrastructure.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, a Foundation global ban will be issued following Terms of Use violations that - individually - would not be sufficient enough to warrant a global ban, but form part of a broader pattern of seriously problematic conduct. In those cases, the global ban will typically be issued only after prior warnings (from the community, and/or the Foundation). However, the Foundation reserves the right to impose a global ban directly, in sufficiently severe cases of repetitive Terms of Use violation, or where it has not been practical to offer warnings. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A global ban prohibits individuals, either in their own capacity or as agents of others, from all Wikimedia Foundation websites, platforms and activities. This includes, but is not limited to, any site listed at www.wikimedia.org, mailing lists hosted by the Foundation, Wikimedia Cloud Services and Wikimedia technical infrastructure such as Phabricator as well as any in-person events sponsored or funded by the Foundation. Accordingly, an individual globally banned by the Foundation may not participate in, edit, contribute, or otherwise modify any content on those sites, platforms, or lists without the explicit permission of the Wikimedia Foundation. </div> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">A global ban is placed against an individual instead of against a specific username. It therefore applies to any alternate accounts an individual may control and any accounts they might create after the ban has been enacted. It can also apply to anonymous / "IP accounts" the banned individual may be using or may use in the future.</span> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">Global bans are considered a last resort and are only enforced upon receipt of complaint, investigation, extensive review and explicit approval by several Foundation staff members. As they prohibit all involvement in the Wikimedia projects, websites, platforms and activities from the moment they are enacted, by definition they also prohibit potentially positive future involvement of the banned individual, regardless of the outcome of that involvement. Knowingly facilitating the contributions of a globally banned individual, acting as a proxy for such a person, or attempting to interfere with Foundation staff or volunteer administrators, bureaucrats or functionaries enforcing a global ban in line with local policies may result in sanctions, including loss of advanced user rights or suspension of contributing access to Wikimedia sites. Since global bans are reserved for severe cases, their duration should typically be expected to be indefinite.</span> <br /> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation event ban</span>'''</div> <div class="mw-collapsible-content"> <span lang="en" dir="ltr" class="mw-content-ltr">A [[Special:MyLanguage/Policy:Wikimedia Foundation Event Ban Policy|Foundation event ban]] is an office action enforced in order to help improve the actual and perceived safety of users attending Wikimedia in-person events. It is placed under exceptional circumstances such as repeated abuse or behavior that compromises the trust and safety of our volunteers or users. While not limited to these examples, Foundation event bans may be enacted in situations such as where:</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or have threatened to exhibit harassing or otherwise abusive conduct during in-person events.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or indicated intention to attend in-person events in bad faith or to systematically undermine discussions and collaboration in pursuit of the Wikimedia mission and vision.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> An event ban restricts the access, attendance and/or participation of individuals at offline events that are sponsored or funded by the Wikimedia Foundation or, in some cases, associated entities (such as movement affiliates or partners). This is not an action unique to the Foundation; local Wikimedia communities may also enact event bans under [[:m:Special:MyLanguage/Grants:Friendly Space Policies|relevant policy]] when they feel that a ban will help maintain the trust and safety of community members and users attending offline events. Event bans imposed by the Foundation may be subject to different criteria than those developed and observed by affiliated movement organizations, but are intended to complement them. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Being banned from local events does not automatically mean that one is banned from all global events. The terms of one event ban can differ from those of another and may depend on multiple variables. For example, Foundation event bans can be: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Location specific. One may be banned in all in-person events taking place within a certain geographical area, such as a city or a country.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Project specific. They may be applicable to any events relating to work and/or collaboration on particular projects or language projects, such as work on MediaWiki, Wikiprojects or the English Wikipedia.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Time specific. Event bans may not necessarily be indefinite; they may be placed for a specific period.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While an event ban may be lifted if it is found that it has served its purpose, continued abuse from the banned user may weigh into a decision by the Foundation to expand the ban. If notice of an event ban does not include a specific expiration date or note that it is irrevocable, an appeal may be sent to {{email|ca|wikimedia.org}}. (Event bans that are part of global bans or lead to global bans are not subject to appeal.) </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Event bans may be one step before a global ban, as they are placed in situations where a complaint has been placed to the Foundation regarding user conduct that specifically occurs or may occur during in-person events. They may, however, exist in isolation, if the issue leading to the event ban is not a concern in online interaction or behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuant to this and the Foundation event bans policy, names or pseudonyms of individuals explicitly (through an event ban) or implicitly (through a global ban) banned from attending events may be made available to designated teams or individuals within an event organization team/safe space committee/chapter, in the form of the event bans list. The list may include more identifying information if available, including photographs to help in identification. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left" id="dmca">'''<span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation encourages people to first consider taking advantage of the existing community-led processes in order to report and resolve instances of copyright infringement. This can be done by reaching out to the Wikimedia volunteer email response team ([[:m:Special:MyLanguage/Volunteer Response Team|VRT]]) at {{email|info|wikimedia.org}} with an informal request for content removal, including all relevant information in support of your request such as the location of the reported material and well as information that helps establish copyright ownership and the legality or illegality of the material's use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, the Foundation may also receive requests to remove content from a Wikimedia Project through a formal DMCA takedown process. Before [[Special:MyLanguage/Policy:DMCA Policy|complying with a DMCA notice]], the Foundation reviews every DMCA notice we receive to ensure that it complies with the requirements of the DMCA statute and United States copyright law. We reject notices that we do not believe are legally valid. Upon review of the request by the Foundation's Legal team, the removal itself will usually be performed by a Support & Safety team member, using their staff account. In the spirit of transparency, the Foundation informs the Wikimedia community each time it performs a DMCA takedown through [[Special:MyLanguage/Category:DMCA|this page]] (also [[:c:Commons:Special:MyLanguage/Office actions/DMCA notices|mirrored on Commons]] for Commons-based requests), as well as through aggregate statistics, in its biannual [[{{foundationsite|1=about/transparency/}}|transparency reports]]. </div> {{anchor|counternotice}} <div lang="en" dir="ltr" class="mw-content-ltr"> Removals of material due to receipt of a valid DMCA notice can be challenged. The recourse for restoring such material is to file a counter-notice with the Foundation. Please note that filing a counter-notice may lead to legal proceedings between you and the complaining party to determine ownership of the material. The DMCA process requires that you consent to the jurisdiction of a United States court. If you believe there is no legal basis for a takedown notice which has been acted upon by the Foundation, you are welcome to visit the following sites, as a first step in learning about filing a counter-notice: </div> * [//lumendatabase.org/topics/5 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen Copyright FAQ</span>] * [//lumendatabase.org/topics/29 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Notices FAQ</span>] * [//lumendatabase.org/topics/22 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Counter-Notice Claiming Fair Use</span>] * [//www.eff.org/issues/dmca <span lang="en" dir="ltr" class="mw-content-ltr">EFF on DMCA</span>] * [//www.citmedialaw.org/legal-guide/responding-dmca-takedown-notice-targeting-your-content <span lang="en" dir="ltr" class="mw-content-ltr">Digital Media Law Project on Responding to a DMCA Take-down notice</span>] * [//www.newmediarights.org/guide/legal/copyright/dmca/Sample_DMCA_CounterNotice_letter_when_claiming_fair_use_of_a_copyrighted_work <span lang="en" dir="ltr" class="mw-content-ltr">New Media Rights Sample DMCA CounterNotice letter when claiming fair use of a copyrighted work</span>] * [//www.copyright.gov/help/faq/ <span lang="en" dir="ltr" class="mw-content-ltr">The United States Copyright Office</span>] <div lang="en" dir="ltr" class="mw-content-ltr"> As with all office actions, reverting DMCA notice takedowns without appropriate legal reasons is strongly discouraged. As a matter of policy, the Wikimedia Foundation will terminate, in appropriate circumstances, the accounts of repeat infringers as provided under the Digital Millennium Copyright Act (17 U.S.C. 512). In most cases, it will also terminate the accounts of users who, upon being notified that content they have contributed has been removed as a result of a DMCA complaint, revert that removal. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Child protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The safety of minors is extremely important for us, and we go to great lengths to help assure it. To that effect, if we believe minors are at risk, we will take actions right away. These actions aim at mitigating both conduct as well as content promoting child abuse. Child abuse may be discussed educationally as part of the content of Wikimedia projects, but never promotionally or with the purpose of titillation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuing or facilitating inappropriate adult–child relationships is not acceptable in the Wikimedia projects. This type of activity may include, but is not limited to, posting child pornography or any material depicting inappropriate sexual acts between adults and minors that violate applicable law, distributing or trafficking obscene material against minors that is unlawful under applicable law, conducting communications with under-aged users through the Wikimedia projects in an attempt to groom them or attempting to move their communications to platforms outside of the Wikimedia projects for grooming purposes, or attempting to approach minors inappropriately during Wikimedia in-person events. In contrast, contact for the purpose of organising and running school-related editathons is acceptable. Read more about our [[Special:MyLanguage/Policy:Combating online child exploitation|combating online child exploitation policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Concerns about child safety are reviewed and appropriate actions are taken as a matter of priority. Instances we believe to be child pornography, including information brought to our attention through requests for nonpublic user information, are reported to the [//www.missingkids.com/home National Center for Missing and Exploited Children] (NCMEC), in line with our [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines#childsafety|Requests for user information guidelines and procedures]]. If your request has already been reported to NCMEC or relates to a case being handled by NCMEC, please include the case or report information in your request. The Foundation may also take additional actions against individuals found be engaging in such activities such as alerting local or international law enforcement. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Secondary office actions == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <span lang="en" dir="ltr" class="mw-content-ltr">The actions listed under this section are generally performed at the Foundation's discretion, as a possible outcome of evaluation of a separate report. Direct requests for these actions will generally be deferred to appropriate community governance mechanisms. In the past, the Foundation has only taken these actions under extraordinary circumstances.</span> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Conduct warning</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning is issued when a situation is observed to be problematic and is meant to be a preventative measure of further escalation. It is considered as a step geared towards de-escalation of the situation, when this is believed to have sufficient margin for it. It informs the recipient that behavior they may consider acceptable is in fact not, grants them the opportunity to reflect on it, and encourages them to take corrective measures towards mitigating and eventually eliminating it. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning will usually be issued by the Foundation in situations where a contributor's online or/and offline behavior is considered borderline abusive, disruptive or otherwise hinders the collaborative process, but does not yet rise to the level of corrective actions. Such a warning will typically aim to address the type of conduct that may include, but is not limited to, repeated personal attacks, edit/status warring, impersonation or otherwise inappropriate in-person commentary and behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> No data has been compiled on how well conduct warnings succeed, and the Wikimedia Foundation lacks the resources to provide ongoing counseling to warned individuals on how to modify behaviors. However, while the Foundation does not believe that positive contributions outweigh harmful behaviors, there may be some circumstances where a warning is offered as a courtesy to contributors who may be otherwise sanctioned by an event or global ban. Warnings will be given only after an extensive evaluation, including review by multiple relevant staff, and will be issued confidentially. Their intent is not to shame the individual or escalate the situation, but to offer a contributor believed to be working in good faith an opportunity to cease behaviors that will otherwise lead to sanctions. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Removal of advanced rights</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> In extremely rare situations, the Foundation may become aware of circumstances and information regarding major breaches of trust performed by Wikimedia functionaries or other users with access to advanced tools. It may not be possible to share some or all of that information with the Wikimedia communities due to privacy reasons and therefore can not be handled through existing community governance mechanisms. In some of those cases the abuses reported may not rise to the level of irreversibly expelling Wikimedians from the communities; however, they may be severe enough to have breached the community's trust in the individuals involved and therefore warrant removal of administrative rights. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Removal of user rights are usually either permanent or long term. Rebuilding trust is not impossible, which is why individuals are encouraged to reflect on their actions leading up to their advanced rights removal and consider how they may best serve the communities moving forward. In situations of long term removals, and once the no-rights period has elapsed, a contributor may have to fulfill additional criteria before they are permitted to reapply for advanced rights; those are made known to them at the time of the removal of advanced rights. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Use of advanced rights by Foundation staff == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> There is a wide range of administrative actions that may be performed by the Wikimedia Foundation during evaluation of reports of misconduct, in upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. Theoretically, this could be any administrative action that can be performed by volunteers in the communities. The Foundation supports and encourages community autonomy and therefore strives to take the smallest amount of action possible, which is why it is not customary to accept community requests for said actions. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">CheckUser</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> Of all admin rights, [[:m:Special:MyLanguage/CheckUser policy|CheckUser]] is the one most commonly used by the Foundation's Trust & Safety team, in order to help assure the trust and safety of Wikimedia communities. More often than not, it is used during the review process of emergency reports regarding [[:m:Special:MyLanguage/Threats of harm|threats of harm]] against Wikimedia community members, contributors, public figures or the general public. It may also be used in response to requests for information, in line with [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines|Requests for user information procedures & guidelines]] and our [[Special:MyLanguage/Policy:Privacy policy|Privacy policy]], or in connection with legal disputes (for example to verify the truth of claims made by someone that is suing the Foundation) and regulatory investigations. It may sometimes be used in relation to investigation of long term abuse in consideration of a global ban as well as when issuing a global ban. Last but not least, it may be used when reviewing reports of sockpuppets suspected to be used by globally banned users, in enforcing a global ban. In any case, performing CheckUser alone does not mean/prove that the person checked has done something wrong. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It should be noted that, because of the sensitive nature of the information it may convey, CheckUser is only used when the information is pertinent in protecting the communities and broader Wikimedia movement, and only if there is no other reasonable way to obtain it. While the Foundation may share CheckUser information with highly trusted members of the community (i.e. stewards), we may opt to withhold said information if revealing it hinders ongoing efforts by law enforcement to protect the public or endangers Wikimedia community members. This action is performed through a Foundation staff account. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Page protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:m:Special:MyLanguage/Help:Protection|Page protection]] prevents a broad range of users from editing a specific article or page. It may affect contributors with or without special permissions and we may also impose a "do not touch" rule that impacts all contributors. Foundation page protection is granted in only the rarest circumstances and typically requires a court order or a substantial risk to the trust and safety of users, staff, or the public. It is otherwise left for community mechanisms to handle, in line with [[{{lwp|Wikipedia:Requests for page protection}}|local project policies]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When a page is protected under this policy, the template "<code><nowiki>{{pp-office}}</nowiki></code>" will be placed prominently on the page and the page will be [[:m:Special:MyLanguage/Protect|protected]]. An article may be reduced to a few sentences to remove questionable content, and people are then invited to build it up to a more reputable state. This will be indicated by the template <code><nowiki>{{reset}}</nowiki></code> (or related, such as <code><nowiki>{{pp|reset}}</nowiki></code>) along with instructions to be followed by everyone. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Range blocks</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:mw:Special:MyLanguage/Help:Range blocks|Range blocks]] are typically an action taken by the communities in order to help reduce vandalism and disruption. However, in some cases the Foundation may impose a range block in order to enforce a global ban, while upholding our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Range blocks prevent a group of IP addresses from becoming active on the Wikimedia projects; range-blocked IPs are disabled from creating an account, editing on the projects, contacting other contributors through on-wiki features, etc. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When range blocks are placed in the course of enforcing a global ban, they are performed under the WMFOffice account. In any other situations, they are performed through a staff account. </div> </div> </div> </div> {{anchor|1=requesting}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Requesting an office action == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> A request for consideration of an office action should be placed to the Foundation team whose purview the specific action falls under. This can be the [[:m:Special:MyLanguage/Trust and Safety|Trust & Safety team]] or the [[:m:Special:MyLanguage/Wikimedia Foundation Legal department#Legal_Affairs|Legal Affairs team]]. While requests may initially be sent to other Foundation teams or staff and then forwarded accordingly, it is best that the request is sent directly through one of the above communication channels, to ensure speedier review. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In order for the request to be considered, it is important that it includes the following: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Explicitly specifies the action requested.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes a succinct summary of the reasons for the request.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Provides evidence (URLs) that there have already been attempts to have the issue resolved through local community governance structures where applicable and where possible.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes any crucial information and evidence in support of the request, including pertinent documentation, subject to specific action requirements as detailed under the corresponding section.</span> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Who performs office actions? == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office actions are performed strictly by Foundation staff or contractors. They may be authorized by any representative or delegate of the Wikimedia Foundation - usually as directed by the Foundation's [[:m:Special:MyLanguage/Legal|legal counsel]], certain members of the [//wikimediafoundation.org/role/staff-contractors/ Foundation office staff] or as prescribed by each individual policy related to the specific office action. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation staff members usually performing office actions are: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">[[:m:User:WMFOffice|the role account WMFOffice]].</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Members of the [[:m:Special:MyLanguage/Trust and Safety|Trust and Safety team]] with their staff user accounts.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions will usually come from a role account, with the username User:WMFOffice. In some cases, like performing DMCA takedowns, office actions may be performed by one's staff account. Either way, they will be clearly indicated both during and after to prevent ambiguities. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Wikimedia administrators and others who have the technical power to revert or edit office actions are strongly cautioned against doing so. Unauthorized modifications to office actions will not only be reverted, but may lead to sanctions by the Foundation, such as revocation of the rights of the individual involved. When in doubt, community members should consult the Foundation member of staff that performed the office action, or their line manager. However, details regarding an office action are only shared to the extent that they do not compromise the safety of users, the public or the project. </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Timeline of office actions == </div> [[File:Trust and Safety Office action workflow.png|thumb|<span lang="en" dir="ltr" class="mw-content-ltr">The Office actions workflow (in English)</span>|alt=<span lang="en" dir="ltr" class="mw-content-ltr">A flowchart documenting the office actions workflow</span>]] <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Each office action request is as unique as the person it regards. This applies especially to requests regarding conduct issues; content related actions tend to be more straightforward. Moreover, each action listed under this policy is subject to different internal processes; it may be the outcome of evaluation of a reported behavior rather than the evaluation happening in order to determine if a requested action is warranted. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> For these reasons there is no set timeline for office actions in general. However, we do try to respond to them as soon possible and try to adhere to the following timeline guidelines: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Global bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Event bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance: 7 business days</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Child protection: 24 hours</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While we strive to adhere to the aforementioned timeline guidelines, it is possible that it takes a lot longer for an office action request to be evaluated and granted. Delays in evaluation can be caused due to receipt of additional/new information regarding the original request, the request expanding substantially during evaluation or other unforeseen circumstances. </div> </div> {{anchor|appeals}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Appeals == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office Actions, or Foundation decisions ''not'' to take an Office Action, can be appealed within 6 months of their first issuance or of their substantial, atypical modification (the extension of a suspension by several months, for example, does not trigger a new right to appeal) upon legal counsel approval. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Only individuals directly involved in a case may request review, either as an individual who requested the initial case or as an individual under investigation. Reviews may be requested following our decision (i.e., whether or not to take an Office Action), at the end of the investigation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Appeals against office actions should be sent by email to {{email|appeals|wikimedia.org}}, setting out the reason(s) why it was inappropriate. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> With regards to office actions undertaken around investigations into the behavior of specific users, the volunteer [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Trust & Safety Case Review Committee]] has been formed to review appeals of eligible Trust & Safety office actions. More details may be found on the Trust & Safety Case Review Committee page. </div> </div> {{anchor|general}} <span id="General_information"></span> == Informasi umum == Penting untuk memperjelas beberapa poin mengenai tindakan kantor secara umum: <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Tindakan kantor sangatlah langka.''' Dibanding dengan tindakan yang diambil di seluruh proyek Wikimedia, yang dipimpin oleh mekanisme tata kelola komunitas setempat sesuai dengan visi dan misi kami serta mematuhi [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Penggunaan]] kami, jumlah tindakan kantor sangat amatlah sedikit. </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are preventable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> All conduct mitigated by office actions is unwanted on a Wikimedia project in the first place; if such is observed and corrected (i.e. removed, ceased or otherwise prevented), no complaint is likely to be made as there is nothing to complain about. Similarly, if a complaint is resolved before any action is taken, it is unlikely for an office action to subsequently take place. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are transparent when possible, but safety (and legal compliance) come first.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> It is not always possible to maintain the same level of transparency for every office action listed under this policy as, in some situations, complete or even partial transparency can compromise the right to privacy and/or safety of involved individuals or hinder ongoing police investigations. We are committed to be transparent wherever possible, but not at the risk of placing Wikimedia users, the public, or the projects in danger. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are governed by strict internal processes.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The lack of transparency involved in certain office actions does not remove accountability of those enforcing them; they are required to comply with internal processes and protocols and are never enforced without multi-level review and explicit approval. We will share information regarding final office actions and internal processes followed in enforcing them, whenever we can. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Tindakan kantor tidak didasarkan pada sakit hati pribadi.''' <div lang="en" dir="ltr" class="mw-content-ltr"> They are performed only following explicit complaints to the [[:m:Special:MyLanguage/Wikimedia Foundation|Wikimedia Foundation]] about the content of a [[:m:Special:MyLanguage/Wikimedia projects|Wikimedia project]] or certain abusive behavior taking place within or affecting the wellbeing, trust and safety of contributors in a Wikimedia project. In some cases, investigations may be prompted by Law enforcement requests or as part of our policy enforcement processes.They are also taken in line with prescribed processes and are subject to strict internal review by multiple members of staff in the Wikimedia Foundation hierarchy. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Permintaan yang bersifat menyalahgunakan tidak dapat diterima.''' <div lang="en" dir="ltr" class="mw-content-ltr"> We are committed to attempt to address all valid requests for an office action submitted to us, in good faith, and through the appropriate communications channels. However, we will not consider requests themselves breaching our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]] or [[Special:MyLanguage/Policy:Friendly space policy|Friendly space]] or other behavioral policies, or requests accompanied by demands for preferential treatment (such as control over the article). We will not tolerate intimidation, threats of harm or any other communication that may constitute harassment towards our staff. If any of the above conduct is observed and if inappropriate reporting behavior continues after we have issued a warning, we may entirely refuse to communicate with the reporting party. The lock-out period will be determined based on the seriousness, frequency, number and - if reasonably apparent - presumed intent (e.g. apparent bad faith) of the abusive reports. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Pemantauan pascatindakan.''' <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not generally monitor the projects for breaches to the office actions it has enforced. It relies on the Wikimedia community's help in keeping the communities safe and thriving by reporting such breaches to the Trust & Safety team, who will review them on a case-by-case basis and take appropriate actions. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Enforcing office actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> Community members are welcome to but not expected or obliged to help enforce office actions. If they choose to do so on the grounds of upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], however, this should not be a punishable action and they should not be subject to sanctions. One can help enforce office actions in multiple ways such as reporting socks of an interaction-banned contributor using them to interact with another user, removing content uploaded by a globally banned user, informing of an event banned contributor's intent to turn up at an event they should not be attending, etc. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abuse of office or staff actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> If you think that the office actions listed under this policy have been abused, you can submit your concerns through {{email|ca|wikimedia.org}}. This email address can also be used to report potential abuse by staff accounts such as inappropriate conduct or use of their advanced user rights. </div> </div> 3w24nd129jp7hio0oob7448hiy819f8 583023 583021 2026-05-30T10:08:41Z Bayahiu 267790 Created page with "== Banding ==" 583023 wikitext text/x-wiki <languages /> {{policy-staff|nosidebar=true}} Inilah laman kebijakan resmi [[:m:Special:MyLanguage/Wikimedia Foundation|Yayasan Wikimedia]], didirikan oleh [[{{lwp|Jimmy Wales}}|Jimmy Wales]] dan didukung oleh Yayasan sebagaimana diperlukan untuk operasional situs di bawah wilayah hukumnya. {{divbox|yellow|2=Pemberitahuan|3=<span lang="en" dir="ltr" class="mw-content-ltr">In February 2024, this page was updated to expand the range of Office Actions to include minor updates to the appeals process as well as ensuring that repeat offenders have been previously warned before issuing a global ban (except in sufficiently severe cases) for regulatory compliance. Typos, linguistic issues and broken links to external resources were also fixed.</span>}} {{nutshell|1=<span lang="en" dir="ltr" class="mw-content-ltr">Sometimes the Wikimedia Foundation may have to delete, protect, blank a page or take other actions without going through the normal site/community process(es) to do so. These changes may be temporary or permanent measures to prevent legal trouble or personal harm and ''should not be undone'' by any user.</span>}} <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions policy is a set of guidelines and [[Special:MyLanguage/Policy:Office actions/procedures|procedures]] regarding official changes to or removals of content on the Wikimedia projects, or actions against specific individuals, performed by Foundation staff members and under the authority of the Wikimedia Foundation, upon receipt of one or multiple complaints from the community or the public, or as required by law. Complaints that may lead to enforcement of office actions may include, but are not limited to, [[{{lwp|Privacy laws of the United States}}|privacy violations]], [[{{lwp|Child protection}}|child protection]], [[{{lwp|Copyright infringement}}|copyright infringement]] or systematic [[{{lwp|Wikipedia:Harassment}}|harassment]]. All office actions are performed pursuant to the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Purpose and scope == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The purpose of this policy is to help improve the actual and perceived safety of Wikimedia community members, the movement itself, and the public in circumstances where actions on local community governance level are either insufficient or not possible. Local policies remain primary on all Wikimedia projects, as explained in the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], and office actions are complementary to those local policies. However, there may be some rare cases where the Wikimedia Foundation must override local policy, such as in complying with valid and enforceable court orders to remove content that might otherwise comply with policy or in protecting the safety of the Wikimedia communities or the public. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Some of the actions described or referenced in this policy mirror actions also taken by the Wikimedia communities and local governance mechanisms. All actions mentioned under this policy refer to actions taken by the Foundation and any equivalent actions performed by the communities are explicitly called out. For example, the terms "global ban" or "event ban" under this policy refer to global bans and event bans enforced by the Foundation respectively even though similar bans may be placed by Wikimedia affiliates or the Community. </div> </div>{{anchor|primaryactions}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Primary office actions == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not hold editorial or supervisory control over content and conduct in the Wikimedia projects; this work is done by a largely autonomous community of volunteers who, in accordance with our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], create their own policies meant to uphold the educational goals of our movement. However, in cases where community actions have not been effective and/or legal considerations require us to intervene, we may take actions accordingly. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation global ban</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A [[:m:Special:MyLanguage/WMF Global Ban Policy|global ban]] is one of the most severe actions the Foundation may take in order to address misconduct or serious threats to the safety of users, the public or the projects, pursuant to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. It is performed primarily in order to help assure the actual and perceived safety of users of the Wikimedia projects and assist in preventing prohibited behavior that hinders contributions and dialogue. Situations that may lead to a Foundation global ban include, but are not limited to: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment of users on multiple projects;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment off of the Wikimedia sites so as to threaten (emotionally or physically) users;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Place in danger, significantly compromise or otherwise threaten the trust or safety of our users or employees;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users repeatedly or egregiously violating our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], such as through hosting illegal content on Wikimedia servers; or</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Threatening or compromising the security of Wikimedia infrastructure.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, a Foundation global ban will be issued following Terms of Use violations that - individually - would not be sufficient enough to warrant a global ban, but form part of a broader pattern of seriously problematic conduct. In those cases, the global ban will typically be issued only after prior warnings (from the community, and/or the Foundation). However, the Foundation reserves the right to impose a global ban directly, in sufficiently severe cases of repetitive Terms of Use violation, or where it has not been practical to offer warnings. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A global ban prohibits individuals, either in their own capacity or as agents of others, from all Wikimedia Foundation websites, platforms and activities. This includes, but is not limited to, any site listed at www.wikimedia.org, mailing lists hosted by the Foundation, Wikimedia Cloud Services and Wikimedia technical infrastructure such as Phabricator as well as any in-person events sponsored or funded by the Foundation. Accordingly, an individual globally banned by the Foundation may not participate in, edit, contribute, or otherwise modify any content on those sites, platforms, or lists without the explicit permission of the Wikimedia Foundation. </div> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">A global ban is placed against an individual instead of against a specific username. It therefore applies to any alternate accounts an individual may control and any accounts they might create after the ban has been enacted. It can also apply to anonymous / "IP accounts" the banned individual may be using or may use in the future.</span> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">Global bans are considered a last resort and are only enforced upon receipt of complaint, investigation, extensive review and explicit approval by several Foundation staff members. As they prohibit all involvement in the Wikimedia projects, websites, platforms and activities from the moment they are enacted, by definition they also prohibit potentially positive future involvement of the banned individual, regardless of the outcome of that involvement. Knowingly facilitating the contributions of a globally banned individual, acting as a proxy for such a person, or attempting to interfere with Foundation staff or volunteer administrators, bureaucrats or functionaries enforcing a global ban in line with local policies may result in sanctions, including loss of advanced user rights or suspension of contributing access to Wikimedia sites. Since global bans are reserved for severe cases, their duration should typically be expected to be indefinite.</span> <br /> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation event ban</span>'''</div> <div class="mw-collapsible-content"> <span lang="en" dir="ltr" class="mw-content-ltr">A [[Special:MyLanguage/Policy:Wikimedia Foundation Event Ban Policy|Foundation event ban]] is an office action enforced in order to help improve the actual and perceived safety of users attending Wikimedia in-person events. It is placed under exceptional circumstances such as repeated abuse or behavior that compromises the trust and safety of our volunteers or users. While not limited to these examples, Foundation event bans may be enacted in situations such as where:</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or have threatened to exhibit harassing or otherwise abusive conduct during in-person events.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or indicated intention to attend in-person events in bad faith or to systematically undermine discussions and collaboration in pursuit of the Wikimedia mission and vision.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> An event ban restricts the access, attendance and/or participation of individuals at offline events that are sponsored or funded by the Wikimedia Foundation or, in some cases, associated entities (such as movement affiliates or partners). This is not an action unique to the Foundation; local Wikimedia communities may also enact event bans under [[:m:Special:MyLanguage/Grants:Friendly Space Policies|relevant policy]] when they feel that a ban will help maintain the trust and safety of community members and users attending offline events. Event bans imposed by the Foundation may be subject to different criteria than those developed and observed by affiliated movement organizations, but are intended to complement them. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Being banned from local events does not automatically mean that one is banned from all global events. The terms of one event ban can differ from those of another and may depend on multiple variables. For example, Foundation event bans can be: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Location specific. One may be banned in all in-person events taking place within a certain geographical area, such as a city or a country.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Project specific. They may be applicable to any events relating to work and/or collaboration on particular projects or language projects, such as work on MediaWiki, Wikiprojects or the English Wikipedia.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Time specific. Event bans may not necessarily be indefinite; they may be placed for a specific period.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While an event ban may be lifted if it is found that it has served its purpose, continued abuse from the banned user may weigh into a decision by the Foundation to expand the ban. If notice of an event ban does not include a specific expiration date or note that it is irrevocable, an appeal may be sent to {{email|ca|wikimedia.org}}. (Event bans that are part of global bans or lead to global bans are not subject to appeal.) </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Event bans may be one step before a global ban, as they are placed in situations where a complaint has been placed to the Foundation regarding user conduct that specifically occurs or may occur during in-person events. They may, however, exist in isolation, if the issue leading to the event ban is not a concern in online interaction or behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuant to this and the Foundation event bans policy, names or pseudonyms of individuals explicitly (through an event ban) or implicitly (through a global ban) banned from attending events may be made available to designated teams or individuals within an event organization team/safe space committee/chapter, in the form of the event bans list. The list may include more identifying information if available, including photographs to help in identification. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left" id="dmca">'''<span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation encourages people to first consider taking advantage of the existing community-led processes in order to report and resolve instances of copyright infringement. This can be done by reaching out to the Wikimedia volunteer email response team ([[:m:Special:MyLanguage/Volunteer Response Team|VRT]]) at {{email|info|wikimedia.org}} with an informal request for content removal, including all relevant information in support of your request such as the location of the reported material and well as information that helps establish copyright ownership and the legality or illegality of the material's use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, the Foundation may also receive requests to remove content from a Wikimedia Project through a formal DMCA takedown process. Before [[Special:MyLanguage/Policy:DMCA Policy|complying with a DMCA notice]], the Foundation reviews every DMCA notice we receive to ensure that it complies with the requirements of the DMCA statute and United States copyright law. We reject notices that we do not believe are legally valid. Upon review of the request by the Foundation's Legal team, the removal itself will usually be performed by a Support & Safety team member, using their staff account. In the spirit of transparency, the Foundation informs the Wikimedia community each time it performs a DMCA takedown through [[Special:MyLanguage/Category:DMCA|this page]] (also [[:c:Commons:Special:MyLanguage/Office actions/DMCA notices|mirrored on Commons]] for Commons-based requests), as well as through aggregate statistics, in its biannual [[{{foundationsite|1=about/transparency/}}|transparency reports]]. </div> {{anchor|counternotice}} <div lang="en" dir="ltr" class="mw-content-ltr"> Removals of material due to receipt of a valid DMCA notice can be challenged. The recourse for restoring such material is to file a counter-notice with the Foundation. Please note that filing a counter-notice may lead to legal proceedings between you and the complaining party to determine ownership of the material. The DMCA process requires that you consent to the jurisdiction of a United States court. If you believe there is no legal basis for a takedown notice which has been acted upon by the Foundation, you are welcome to visit the following sites, as a first step in learning about filing a counter-notice: </div> * [//lumendatabase.org/topics/5 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen Copyright FAQ</span>] * [//lumendatabase.org/topics/29 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Notices FAQ</span>] * [//lumendatabase.org/topics/22 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Counter-Notice Claiming Fair Use</span>] * [//www.eff.org/issues/dmca <span lang="en" dir="ltr" class="mw-content-ltr">EFF on DMCA</span>] * [//www.citmedialaw.org/legal-guide/responding-dmca-takedown-notice-targeting-your-content <span lang="en" dir="ltr" class="mw-content-ltr">Digital Media Law Project on Responding to a DMCA Take-down notice</span>] * [//www.newmediarights.org/guide/legal/copyright/dmca/Sample_DMCA_CounterNotice_letter_when_claiming_fair_use_of_a_copyrighted_work <span lang="en" dir="ltr" class="mw-content-ltr">New Media Rights Sample DMCA CounterNotice letter when claiming fair use of a copyrighted work</span>] * [//www.copyright.gov/help/faq/ <span lang="en" dir="ltr" class="mw-content-ltr">The United States Copyright Office</span>] <div lang="en" dir="ltr" class="mw-content-ltr"> As with all office actions, reverting DMCA notice takedowns without appropriate legal reasons is strongly discouraged. As a matter of policy, the Wikimedia Foundation will terminate, in appropriate circumstances, the accounts of repeat infringers as provided under the Digital Millennium Copyright Act (17 U.S.C. 512). In most cases, it will also terminate the accounts of users who, upon being notified that content they have contributed has been removed as a result of a DMCA complaint, revert that removal. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Child protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The safety of minors is extremely important for us, and we go to great lengths to help assure it. To that effect, if we believe minors are at risk, we will take actions right away. These actions aim at mitigating both conduct as well as content promoting child abuse. Child abuse may be discussed educationally as part of the content of Wikimedia projects, but never promotionally or with the purpose of titillation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuing or facilitating inappropriate adult–child relationships is not acceptable in the Wikimedia projects. This type of activity may include, but is not limited to, posting child pornography or any material depicting inappropriate sexual acts between adults and minors that violate applicable law, distributing or trafficking obscene material against minors that is unlawful under applicable law, conducting communications with under-aged users through the Wikimedia projects in an attempt to groom them or attempting to move their communications to platforms outside of the Wikimedia projects for grooming purposes, or attempting to approach minors inappropriately during Wikimedia in-person events. In contrast, contact for the purpose of organising and running school-related editathons is acceptable. Read more about our [[Special:MyLanguage/Policy:Combating online child exploitation|combating online child exploitation policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Concerns about child safety are reviewed and appropriate actions are taken as a matter of priority. Instances we believe to be child pornography, including information brought to our attention through requests for nonpublic user information, are reported to the [//www.missingkids.com/home National Center for Missing and Exploited Children] (NCMEC), in line with our [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines#childsafety|Requests for user information guidelines and procedures]]. If your request has already been reported to NCMEC or relates to a case being handled by NCMEC, please include the case or report information in your request. The Foundation may also take additional actions against individuals found be engaging in such activities such as alerting local or international law enforcement. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Secondary office actions == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <span lang="en" dir="ltr" class="mw-content-ltr">The actions listed under this section are generally performed at the Foundation's discretion, as a possible outcome of evaluation of a separate report. Direct requests for these actions will generally be deferred to appropriate community governance mechanisms. In the past, the Foundation has only taken these actions under extraordinary circumstances.</span> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Conduct warning</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning is issued when a situation is observed to be problematic and is meant to be a preventative measure of further escalation. It is considered as a step geared towards de-escalation of the situation, when this is believed to have sufficient margin for it. It informs the recipient that behavior they may consider acceptable is in fact not, grants them the opportunity to reflect on it, and encourages them to take corrective measures towards mitigating and eventually eliminating it. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning will usually be issued by the Foundation in situations where a contributor's online or/and offline behavior is considered borderline abusive, disruptive or otherwise hinders the collaborative process, but does not yet rise to the level of corrective actions. Such a warning will typically aim to address the type of conduct that may include, but is not limited to, repeated personal attacks, edit/status warring, impersonation or otherwise inappropriate in-person commentary and behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> No data has been compiled on how well conduct warnings succeed, and the Wikimedia Foundation lacks the resources to provide ongoing counseling to warned individuals on how to modify behaviors. However, while the Foundation does not believe that positive contributions outweigh harmful behaviors, there may be some circumstances where a warning is offered as a courtesy to contributors who may be otherwise sanctioned by an event or global ban. Warnings will be given only after an extensive evaluation, including review by multiple relevant staff, and will be issued confidentially. Their intent is not to shame the individual or escalate the situation, but to offer a contributor believed to be working in good faith an opportunity to cease behaviors that will otherwise lead to sanctions. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Removal of advanced rights</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> In extremely rare situations, the Foundation may become aware of circumstances and information regarding major breaches of trust performed by Wikimedia functionaries or other users with access to advanced tools. It may not be possible to share some or all of that information with the Wikimedia communities due to privacy reasons and therefore can not be handled through existing community governance mechanisms. In some of those cases the abuses reported may not rise to the level of irreversibly expelling Wikimedians from the communities; however, they may be severe enough to have breached the community's trust in the individuals involved and therefore warrant removal of administrative rights. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Removal of user rights are usually either permanent or long term. Rebuilding trust is not impossible, which is why individuals are encouraged to reflect on their actions leading up to their advanced rights removal and consider how they may best serve the communities moving forward. In situations of long term removals, and once the no-rights period has elapsed, a contributor may have to fulfill additional criteria before they are permitted to reapply for advanced rights; those are made known to them at the time of the removal of advanced rights. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Use of advanced rights by Foundation staff == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> There is a wide range of administrative actions that may be performed by the Wikimedia Foundation during evaluation of reports of misconduct, in upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. Theoretically, this could be any administrative action that can be performed by volunteers in the communities. The Foundation supports and encourages community autonomy and therefore strives to take the smallest amount of action possible, which is why it is not customary to accept community requests for said actions. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">CheckUser</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> Of all admin rights, [[:m:Special:MyLanguage/CheckUser policy|CheckUser]] is the one most commonly used by the Foundation's Trust & Safety team, in order to help assure the trust and safety of Wikimedia communities. More often than not, it is used during the review process of emergency reports regarding [[:m:Special:MyLanguage/Threats of harm|threats of harm]] against Wikimedia community members, contributors, public figures or the general public. It may also be used in response to requests for information, in line with [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines|Requests for user information procedures & guidelines]] and our [[Special:MyLanguage/Policy:Privacy policy|Privacy policy]], or in connection with legal disputes (for example to verify the truth of claims made by someone that is suing the Foundation) and regulatory investigations. It may sometimes be used in relation to investigation of long term abuse in consideration of a global ban as well as when issuing a global ban. Last but not least, it may be used when reviewing reports of sockpuppets suspected to be used by globally banned users, in enforcing a global ban. In any case, performing CheckUser alone does not mean/prove that the person checked has done something wrong. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It should be noted that, because of the sensitive nature of the information it may convey, CheckUser is only used when the information is pertinent in protecting the communities and broader Wikimedia movement, and only if there is no other reasonable way to obtain it. While the Foundation may share CheckUser information with highly trusted members of the community (i.e. stewards), we may opt to withhold said information if revealing it hinders ongoing efforts by law enforcement to protect the public or endangers Wikimedia community members. This action is performed through a Foundation staff account. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Page protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:m:Special:MyLanguage/Help:Protection|Page protection]] prevents a broad range of users from editing a specific article or page. It may affect contributors with or without special permissions and we may also impose a "do not touch" rule that impacts all contributors. Foundation page protection is granted in only the rarest circumstances and typically requires a court order or a substantial risk to the trust and safety of users, staff, or the public. It is otherwise left for community mechanisms to handle, in line with [[{{lwp|Wikipedia:Requests for page protection}}|local project policies]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When a page is protected under this policy, the template "<code><nowiki>{{pp-office}}</nowiki></code>" will be placed prominently on the page and the page will be [[:m:Special:MyLanguage/Protect|protected]]. An article may be reduced to a few sentences to remove questionable content, and people are then invited to build it up to a more reputable state. This will be indicated by the template <code><nowiki>{{reset}}</nowiki></code> (or related, such as <code><nowiki>{{pp|reset}}</nowiki></code>) along with instructions to be followed by everyone. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Range blocks</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:mw:Special:MyLanguage/Help:Range blocks|Range blocks]] are typically an action taken by the communities in order to help reduce vandalism and disruption. However, in some cases the Foundation may impose a range block in order to enforce a global ban, while upholding our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Range blocks prevent a group of IP addresses from becoming active on the Wikimedia projects; range-blocked IPs are disabled from creating an account, editing on the projects, contacting other contributors through on-wiki features, etc. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When range blocks are placed in the course of enforcing a global ban, they are performed under the WMFOffice account. In any other situations, they are performed through a staff account. </div> </div> </div> </div> {{anchor|1=requesting}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Requesting an office action == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> A request for consideration of an office action should be placed to the Foundation team whose purview the specific action falls under. This can be the [[:m:Special:MyLanguage/Trust and Safety|Trust & Safety team]] or the [[:m:Special:MyLanguage/Wikimedia Foundation Legal department#Legal_Affairs|Legal Affairs team]]. While requests may initially be sent to other Foundation teams or staff and then forwarded accordingly, it is best that the request is sent directly through one of the above communication channels, to ensure speedier review. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In order for the request to be considered, it is important that it includes the following: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Explicitly specifies the action requested.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes a succinct summary of the reasons for the request.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Provides evidence (URLs) that there have already been attempts to have the issue resolved through local community governance structures where applicable and where possible.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes any crucial information and evidence in support of the request, including pertinent documentation, subject to specific action requirements as detailed under the corresponding section.</span> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Who performs office actions? == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office actions are performed strictly by Foundation staff or contractors. They may be authorized by any representative or delegate of the Wikimedia Foundation - usually as directed by the Foundation's [[:m:Special:MyLanguage/Legal|legal counsel]], certain members of the [//wikimediafoundation.org/role/staff-contractors/ Foundation office staff] or as prescribed by each individual policy related to the specific office action. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation staff members usually performing office actions are: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">[[:m:User:WMFOffice|the role account WMFOffice]].</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Members of the [[:m:Special:MyLanguage/Trust and Safety|Trust and Safety team]] with their staff user accounts.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions will usually come from a role account, with the username User:WMFOffice. In some cases, like performing DMCA takedowns, office actions may be performed by one's staff account. Either way, they will be clearly indicated both during and after to prevent ambiguities. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Wikimedia administrators and others who have the technical power to revert or edit office actions are strongly cautioned against doing so. Unauthorized modifications to office actions will not only be reverted, but may lead to sanctions by the Foundation, such as revocation of the rights of the individual involved. When in doubt, community members should consult the Foundation member of staff that performed the office action, or their line manager. However, details regarding an office action are only shared to the extent that they do not compromise the safety of users, the public or the project. </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Timeline of office actions == </div> [[File:Trust and Safety Office action workflow.png|thumb|<span lang="en" dir="ltr" class="mw-content-ltr">The Office actions workflow (in English)</span>|alt=<span lang="en" dir="ltr" class="mw-content-ltr">A flowchart documenting the office actions workflow</span>]] <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Each office action request is as unique as the person it regards. This applies especially to requests regarding conduct issues; content related actions tend to be more straightforward. Moreover, each action listed under this policy is subject to different internal processes; it may be the outcome of evaluation of a reported behavior rather than the evaluation happening in order to determine if a requested action is warranted. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> For these reasons there is no set timeline for office actions in general. However, we do try to respond to them as soon possible and try to adhere to the following timeline guidelines: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Global bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Event bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance: 7 business days</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Child protection: 24 hours</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While we strive to adhere to the aforementioned timeline guidelines, it is possible that it takes a lot longer for an office action request to be evaluated and granted. Delays in evaluation can be caused due to receipt of additional/new information regarding the original request, the request expanding substantially during evaluation or other unforeseen circumstances. </div> </div> {{anchor|appeals}} <span id="Appeals"></span> == Banding == <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office Actions, or Foundation decisions ''not'' to take an Office Action, can be appealed within 6 months of their first issuance or of their substantial, atypical modification (the extension of a suspension by several months, for example, does not trigger a new right to appeal) upon legal counsel approval. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Only individuals directly involved in a case may request review, either as an individual who requested the initial case or as an individual under investigation. Reviews may be requested following our decision (i.e., whether or not to take an Office Action), at the end of the investigation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Appeals against office actions should be sent by email to {{email|appeals|wikimedia.org}}, setting out the reason(s) why it was inappropriate. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> With regards to office actions undertaken around investigations into the behavior of specific users, the volunteer [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Trust & Safety Case Review Committee]] has been formed to review appeals of eligible Trust & Safety office actions. More details may be found on the Trust & Safety Case Review Committee page. </div> </div> {{anchor|general}} <span id="General_information"></span> == Informasi umum == Penting untuk memperjelas beberapa poin mengenai tindakan kantor secara umum: <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Tindakan kantor sangatlah langka.''' Dibanding dengan tindakan yang diambil di seluruh proyek Wikimedia, yang dipimpin oleh mekanisme tata kelola komunitas setempat sesuai dengan visi dan misi kami serta mematuhi [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Penggunaan]] kami, jumlah tindakan kantor sangat amatlah sedikit. </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are preventable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> All conduct mitigated by office actions is unwanted on a Wikimedia project in the first place; if such is observed and corrected (i.e. removed, ceased or otherwise prevented), no complaint is likely to be made as there is nothing to complain about. Similarly, if a complaint is resolved before any action is taken, it is unlikely for an office action to subsequently take place. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are transparent when possible, but safety (and legal compliance) come first.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> It is not always possible to maintain the same level of transparency for every office action listed under this policy as, in some situations, complete or even partial transparency can compromise the right to privacy and/or safety of involved individuals or hinder ongoing police investigations. We are committed to be transparent wherever possible, but not at the risk of placing Wikimedia users, the public, or the projects in danger. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are governed by strict internal processes.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The lack of transparency involved in certain office actions does not remove accountability of those enforcing them; they are required to comply with internal processes and protocols and are never enforced without multi-level review and explicit approval. We will share information regarding final office actions and internal processes followed in enforcing them, whenever we can. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Tindakan kantor tidak didasarkan pada sakit hati pribadi.''' <div lang="en" dir="ltr" class="mw-content-ltr"> They are performed only following explicit complaints to the [[:m:Special:MyLanguage/Wikimedia Foundation|Wikimedia Foundation]] about the content of a [[:m:Special:MyLanguage/Wikimedia projects|Wikimedia project]] or certain abusive behavior taking place within or affecting the wellbeing, trust and safety of contributors in a Wikimedia project. In some cases, investigations may be prompted by Law enforcement requests or as part of our policy enforcement processes.They are also taken in line with prescribed processes and are subject to strict internal review by multiple members of staff in the Wikimedia Foundation hierarchy. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Permintaan yang bersifat menyalahgunakan tidak dapat diterima.''' <div lang="en" dir="ltr" class="mw-content-ltr"> We are committed to attempt to address all valid requests for an office action submitted to us, in good faith, and through the appropriate communications channels. However, we will not consider requests themselves breaching our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]] or [[Special:MyLanguage/Policy:Friendly space policy|Friendly space]] or other behavioral policies, or requests accompanied by demands for preferential treatment (such as control over the article). We will not tolerate intimidation, threats of harm or any other communication that may constitute harassment towards our staff. If any of the above conduct is observed and if inappropriate reporting behavior continues after we have issued a warning, we may entirely refuse to communicate with the reporting party. The lock-out period will be determined based on the seriousness, frequency, number and - if reasonably apparent - presumed intent (e.g. apparent bad faith) of the abusive reports. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Pemantauan pascatindakan.''' <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not generally monitor the projects for breaches to the office actions it has enforced. It relies on the Wikimedia community's help in keeping the communities safe and thriving by reporting such breaches to the Trust & Safety team, who will review them on a case-by-case basis and take appropriate actions. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Enforcing office actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> Community members are welcome to but not expected or obliged to help enforce office actions. If they choose to do so on the grounds of upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], however, this should not be a punishable action and they should not be subject to sanctions. One can help enforce office actions in multiple ways such as reporting socks of an interaction-banned contributor using them to interact with another user, removing content uploaded by a globally banned user, informing of an event banned contributor's intent to turn up at an event they should not be attending, etc. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abuse of office or staff actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> If you think that the office actions listed under this policy have been abused, you can submit your concerns through {{email|ca|wikimedia.org}}. This email address can also be used to report potential abuse by staff accounts such as inappropriate conduct or use of their advanced user rights. </div> </div> q8w8124nfsl2jdseyu9t8urmczrvrhy 583025 583023 2026-05-30T10:09:01Z Bayahiu 267790 Created page with "== Linimasa tindakan kantor ==" 583025 wikitext text/x-wiki <languages /> {{policy-staff|nosidebar=true}} Inilah laman kebijakan resmi [[:m:Special:MyLanguage/Wikimedia Foundation|Yayasan Wikimedia]], didirikan oleh [[{{lwp|Jimmy Wales}}|Jimmy Wales]] dan didukung oleh Yayasan sebagaimana diperlukan untuk operasional situs di bawah wilayah hukumnya. {{divbox|yellow|2=Pemberitahuan|3=<span lang="en" dir="ltr" class="mw-content-ltr">In February 2024, this page was updated to expand the range of Office Actions to include minor updates to the appeals process as well as ensuring that repeat offenders have been previously warned before issuing a global ban (except in sufficiently severe cases) for regulatory compliance. Typos, linguistic issues and broken links to external resources were also fixed.</span>}} {{nutshell|1=<span lang="en" dir="ltr" class="mw-content-ltr">Sometimes the Wikimedia Foundation may have to delete, protect, blank a page or take other actions without going through the normal site/community process(es) to do so. These changes may be temporary or permanent measures to prevent legal trouble or personal harm and ''should not be undone'' by any user.</span>}} <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions policy is a set of guidelines and [[Special:MyLanguage/Policy:Office actions/procedures|procedures]] regarding official changes to or removals of content on the Wikimedia projects, or actions against specific individuals, performed by Foundation staff members and under the authority of the Wikimedia Foundation, upon receipt of one or multiple complaints from the community or the public, or as required by law. Complaints that may lead to enforcement of office actions may include, but are not limited to, [[{{lwp|Privacy laws of the United States}}|privacy violations]], [[{{lwp|Child protection}}|child protection]], [[{{lwp|Copyright infringement}}|copyright infringement]] or systematic [[{{lwp|Wikipedia:Harassment}}|harassment]]. All office actions are performed pursuant to the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Purpose and scope == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The purpose of this policy is to help improve the actual and perceived safety of Wikimedia community members, the movement itself, and the public in circumstances where actions on local community governance level are either insufficient or not possible. Local policies remain primary on all Wikimedia projects, as explained in the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], and office actions are complementary to those local policies. However, there may be some rare cases where the Wikimedia Foundation must override local policy, such as in complying with valid and enforceable court orders to remove content that might otherwise comply with policy or in protecting the safety of the Wikimedia communities or the public. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Some of the actions described or referenced in this policy mirror actions also taken by the Wikimedia communities and local governance mechanisms. All actions mentioned under this policy refer to actions taken by the Foundation and any equivalent actions performed by the communities are explicitly called out. For example, the terms "global ban" or "event ban" under this policy refer to global bans and event bans enforced by the Foundation respectively even though similar bans may be placed by Wikimedia affiliates or the Community. </div> </div>{{anchor|primaryactions}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Primary office actions == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not hold editorial or supervisory control over content and conduct in the Wikimedia projects; this work is done by a largely autonomous community of volunteers who, in accordance with our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], create their own policies meant to uphold the educational goals of our movement. However, in cases where community actions have not been effective and/or legal considerations require us to intervene, we may take actions accordingly. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation global ban</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A [[:m:Special:MyLanguage/WMF Global Ban Policy|global ban]] is one of the most severe actions the Foundation may take in order to address misconduct or serious threats to the safety of users, the public or the projects, pursuant to our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. It is performed primarily in order to help assure the actual and perceived safety of users of the Wikimedia projects and assist in preventing prohibited behavior that hinders contributions and dialogue. Situations that may lead to a Foundation global ban include, but are not limited to: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment of users on multiple projects;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users engaging in significant or repeated harassment off of the Wikimedia sites so as to threaten (emotionally or physically) users;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Place in danger, significantly compromise or otherwise threaten the trust or safety of our users or employees;</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users repeatedly or egregiously violating our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], such as through hosting illegal content on Wikimedia servers; or</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Threatening or compromising the security of Wikimedia infrastructure.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, a Foundation global ban will be issued following Terms of Use violations that - individually - would not be sufficient enough to warrant a global ban, but form part of a broader pattern of seriously problematic conduct. In those cases, the global ban will typically be issued only after prior warnings (from the community, and/or the Foundation). However, the Foundation reserves the right to impose a global ban directly, in sufficiently severe cases of repetitive Terms of Use violation, or where it has not been practical to offer warnings. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A global ban prohibits individuals, either in their own capacity or as agents of others, from all Wikimedia Foundation websites, platforms and activities. This includes, but is not limited to, any site listed at www.wikimedia.org, mailing lists hosted by the Foundation, Wikimedia Cloud Services and Wikimedia technical infrastructure such as Phabricator as well as any in-person events sponsored or funded by the Foundation. Accordingly, an individual globally banned by the Foundation may not participate in, edit, contribute, or otherwise modify any content on those sites, platforms, or lists without the explicit permission of the Wikimedia Foundation. </div> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">A global ban is placed against an individual instead of against a specific username. It therefore applies to any alternate accounts an individual may control and any accounts they might create after the ban has been enacted. It can also apply to anonymous / "IP accounts" the banned individual may be using or may use in the future.</span> <br /> <span lang="en" dir="ltr" class="mw-content-ltr">Global bans are considered a last resort and are only enforced upon receipt of complaint, investigation, extensive review and explicit approval by several Foundation staff members. As they prohibit all involvement in the Wikimedia projects, websites, platforms and activities from the moment they are enacted, by definition they also prohibit potentially positive future involvement of the banned individual, regardless of the outcome of that involvement. Knowingly facilitating the contributions of a globally banned individual, acting as a proxy for such a person, or attempting to interfere with Foundation staff or volunteer administrators, bureaucrats or functionaries enforcing a global ban in line with local policies may result in sanctions, including loss of advanced user rights or suspension of contributing access to Wikimedia sites. Since global bans are reserved for severe cases, their duration should typically be expected to be indefinite.</span> <br /> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Foundation event ban</span>'''</div> <div class="mw-collapsible-content"> <span lang="en" dir="ltr" class="mw-content-ltr">A [[Special:MyLanguage/Policy:Wikimedia Foundation Event Ban Policy|Foundation event ban]] is an office action enforced in order to help improve the actual and perceived safety of users attending Wikimedia in-person events. It is placed under exceptional circumstances such as repeated abuse or behavior that compromises the trust and safety of our volunteers or users. While not limited to these examples, Foundation event bans may be enacted in situations such as where:</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or have threatened to exhibit harassing or otherwise abusive conduct during in-person events.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Users have already exhibited or indicated intention to attend in-person events in bad faith or to systematically undermine discussions and collaboration in pursuit of the Wikimedia mission and vision.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> An event ban restricts the access, attendance and/or participation of individuals at offline events that are sponsored or funded by the Wikimedia Foundation or, in some cases, associated entities (such as movement affiliates or partners). This is not an action unique to the Foundation; local Wikimedia communities may also enact event bans under [[:m:Special:MyLanguage/Grants:Friendly Space Policies|relevant policy]] when they feel that a ban will help maintain the trust and safety of community members and users attending offline events. Event bans imposed by the Foundation may be subject to different criteria than those developed and observed by affiliated movement organizations, but are intended to complement them. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Being banned from local events does not automatically mean that one is banned from all global events. The terms of one event ban can differ from those of another and may depend on multiple variables. For example, Foundation event bans can be: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Location specific. One may be banned in all in-person events taking place within a certain geographical area, such as a city or a country.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Project specific. They may be applicable to any events relating to work and/or collaboration on particular projects or language projects, such as work on MediaWiki, Wikiprojects or the English Wikipedia.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Time specific. Event bans may not necessarily be indefinite; they may be placed for a specific period.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While an event ban may be lifted if it is found that it has served its purpose, continued abuse from the banned user may weigh into a decision by the Foundation to expand the ban. If notice of an event ban does not include a specific expiration date or note that it is irrevocable, an appeal may be sent to {{email|ca|wikimedia.org}}. (Event bans that are part of global bans or lead to global bans are not subject to appeal.) </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Event bans may be one step before a global ban, as they are placed in situations where a complaint has been placed to the Foundation regarding user conduct that specifically occurs or may occur during in-person events. They may, however, exist in isolation, if the issue leading to the event ban is not a concern in online interaction or behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuant to this and the Foundation event bans policy, names or pseudonyms of individuals explicitly (through an event ban) or implicitly (through a global ban) banned from attending events may be made available to designated teams or individuals within an event organization team/safe space committee/chapter, in the form of the event bans list. The list may include more identifying information if available, including photographs to help in identification. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left" id="dmca">'''<span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation encourages people to first consider taking advantage of the existing community-led processes in order to report and resolve instances of copyright infringement. This can be done by reaching out to the Wikimedia volunteer email response team ([[:m:Special:MyLanguage/Volunteer Response Team|VRT]]) at {{email|info|wikimedia.org}} with an informal request for content removal, including all relevant information in support of your request such as the location of the reported material and well as information that helps establish copyright ownership and the legality or illegality of the material's use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In some cases, the Foundation may also receive requests to remove content from a Wikimedia Project through a formal DMCA takedown process. Before [[Special:MyLanguage/Policy:DMCA Policy|complying with a DMCA notice]], the Foundation reviews every DMCA notice we receive to ensure that it complies with the requirements of the DMCA statute and United States copyright law. We reject notices that we do not believe are legally valid. Upon review of the request by the Foundation's Legal team, the removal itself will usually be performed by a Support & Safety team member, using their staff account. In the spirit of transparency, the Foundation informs the Wikimedia community each time it performs a DMCA takedown through [[Special:MyLanguage/Category:DMCA|this page]] (also [[:c:Commons:Special:MyLanguage/Office actions/DMCA notices|mirrored on Commons]] for Commons-based requests), as well as through aggregate statistics, in its biannual [[{{foundationsite|1=about/transparency/}}|transparency reports]]. </div> {{anchor|counternotice}} <div lang="en" dir="ltr" class="mw-content-ltr"> Removals of material due to receipt of a valid DMCA notice can be challenged. The recourse for restoring such material is to file a counter-notice with the Foundation. Please note that filing a counter-notice may lead to legal proceedings between you and the complaining party to determine ownership of the material. The DMCA process requires that you consent to the jurisdiction of a United States court. If you believe there is no legal basis for a takedown notice which has been acted upon by the Foundation, you are welcome to visit the following sites, as a first step in learning about filing a counter-notice: </div> * [//lumendatabase.org/topics/5 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen Copyright FAQ</span>] * [//lumendatabase.org/topics/29 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Notices FAQ</span>] * [//lumendatabase.org/topics/22 <span lang="en" dir="ltr" class="mw-content-ltr">Lumen DMCA Counter-Notice Claiming Fair Use</span>] * [//www.eff.org/issues/dmca <span lang="en" dir="ltr" class="mw-content-ltr">EFF on DMCA</span>] * [//www.citmedialaw.org/legal-guide/responding-dmca-takedown-notice-targeting-your-content <span lang="en" dir="ltr" class="mw-content-ltr">Digital Media Law Project on Responding to a DMCA Take-down notice</span>] * [//www.newmediarights.org/guide/legal/copyright/dmca/Sample_DMCA_CounterNotice_letter_when_claiming_fair_use_of_a_copyrighted_work <span lang="en" dir="ltr" class="mw-content-ltr">New Media Rights Sample DMCA CounterNotice letter when claiming fair use of a copyrighted work</span>] * [//www.copyright.gov/help/faq/ <span lang="en" dir="ltr" class="mw-content-ltr">The United States Copyright Office</span>] <div lang="en" dir="ltr" class="mw-content-ltr"> As with all office actions, reverting DMCA notice takedowns without appropriate legal reasons is strongly discouraged. As a matter of policy, the Wikimedia Foundation will terminate, in appropriate circumstances, the accounts of repeat infringers as provided under the Digital Millennium Copyright Act (17 U.S.C. 512). In most cases, it will also terminate the accounts of users who, upon being notified that content they have contributed has been removed as a result of a DMCA complaint, revert that removal. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Child protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> The safety of minors is extremely important for us, and we go to great lengths to help assure it. To that effect, if we believe minors are at risk, we will take actions right away. These actions aim at mitigating both conduct as well as content promoting child abuse. Child abuse may be discussed educationally as part of the content of Wikimedia projects, but never promotionally or with the purpose of titillation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Pursuing or facilitating inappropriate adult–child relationships is not acceptable in the Wikimedia projects. This type of activity may include, but is not limited to, posting child pornography or any material depicting inappropriate sexual acts between adults and minors that violate applicable law, distributing or trafficking obscene material against minors that is unlawful under applicable law, conducting communications with under-aged users through the Wikimedia projects in an attempt to groom them or attempting to move their communications to platforms outside of the Wikimedia projects for grooming purposes, or attempting to approach minors inappropriately during Wikimedia in-person events. In contrast, contact for the purpose of organising and running school-related editathons is acceptable. Read more about our [[Special:MyLanguage/Policy:Combating online child exploitation|combating online child exploitation policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Concerns about child safety are reviewed and appropriate actions are taken as a matter of priority. Instances we believe to be child pornography, including information brought to our attention through requests for nonpublic user information, are reported to the [//www.missingkids.com/home National Center for Missing and Exploited Children] (NCMEC), in line with our [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines#childsafety|Requests for user information guidelines and procedures]]. If your request has already been reported to NCMEC or relates to a case being handled by NCMEC, please include the case or report information in your request. The Foundation may also take additional actions against individuals found be engaging in such activities such as alerting local or international law enforcement. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Secondary office actions == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <span lang="en" dir="ltr" class="mw-content-ltr">The actions listed under this section are generally performed at the Foundation's discretion, as a possible outcome of evaluation of a separate report. Direct requests for these actions will generally be deferred to appropriate community governance mechanisms. In the past, the Foundation has only taken these actions under extraordinary circumstances.</span> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Conduct warning</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning is issued when a situation is observed to be problematic and is meant to be a preventative measure of further escalation. It is considered as a step geared towards de-escalation of the situation, when this is believed to have sufficient margin for it. It informs the recipient that behavior they may consider acceptable is in fact not, grants them the opportunity to reflect on it, and encourages them to take corrective measures towards mitigating and eventually eliminating it. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> A conduct warning will usually be issued by the Foundation in situations where a contributor's online or/and offline behavior is considered borderline abusive, disruptive or otherwise hinders the collaborative process, but does not yet rise to the level of corrective actions. Such a warning will typically aim to address the type of conduct that may include, but is not limited to, repeated personal attacks, edit/status warring, impersonation or otherwise inappropriate in-person commentary and behavior. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> No data has been compiled on how well conduct warnings succeed, and the Wikimedia Foundation lacks the resources to provide ongoing counseling to warned individuals on how to modify behaviors. However, while the Foundation does not believe that positive contributions outweigh harmful behaviors, there may be some circumstances where a warning is offered as a courtesy to contributors who may be otherwise sanctioned by an event or global ban. Warnings will be given only after an extensive evaluation, including review by multiple relevant staff, and will be issued confidentially. Their intent is not to shame the individual or escalate the situation, but to offer a contributor believed to be working in good faith an opportunity to cease behaviors that will otherwise lead to sanctions. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Removal of advanced rights</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> In extremely rare situations, the Foundation may become aware of circumstances and information regarding major breaches of trust performed by Wikimedia functionaries or other users with access to advanced tools. It may not be possible to share some or all of that information with the Wikimedia communities due to privacy reasons and therefore can not be handled through existing community governance mechanisms. In some of those cases the abuses reported may not rise to the level of irreversibly expelling Wikimedians from the communities; however, they may be severe enough to have breached the community's trust in the individuals involved and therefore warrant removal of administrative rights. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Removal of user rights are usually either permanent or long term. Rebuilding trust is not impossible, which is why individuals are encouraged to reflect on their actions leading up to their advanced rights removal and consider how they may best serve the communities moving forward. In situations of long term removals, and once the no-rights period has elapsed, a contributor may have to fulfill additional criteria before they are permitted to reapply for advanced rights; those are made known to them at the time of the removal of advanced rights. </div> </div> </div> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Use of advanced rights by Foundation staff == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> There is a wide range of administrative actions that may be performed by the Wikimedia Foundation during evaluation of reports of misconduct, in upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. Theoretically, this could be any administrative action that can be performed by volunteers in the communities. The Foundation supports and encourages community autonomy and therefore strives to take the smallest amount of action possible, which is why it is not customary to accept community requests for said actions. </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">CheckUser</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> Of all admin rights, [[:m:Special:MyLanguage/CheckUser policy|CheckUser]] is the one most commonly used by the Foundation's Trust & Safety team, in order to help assure the trust and safety of Wikimedia communities. More often than not, it is used during the review process of emergency reports regarding [[:m:Special:MyLanguage/Threats of harm|threats of harm]] against Wikimedia community members, contributors, public figures or the general public. It may also be used in response to requests for information, in line with [[Special:MyLanguage/Legal:Requests for user information procedures and guidelines|Requests for user information procedures & guidelines]] and our [[Special:MyLanguage/Policy:Privacy policy|Privacy policy]], or in connection with legal disputes (for example to verify the truth of claims made by someone that is suing the Foundation) and regulatory investigations. It may sometimes be used in relation to investigation of long term abuse in consideration of a global ban as well as when issuing a global ban. Last but not least, it may be used when reviewing reports of sockpuppets suspected to be used by globally banned users, in enforcing a global ban. In any case, performing CheckUser alone does not mean/prove that the person checked has done something wrong. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It should be noted that, because of the sensitive nature of the information it may convey, CheckUser is only used when the information is pertinent in protecting the communities and broader Wikimedia movement, and only if there is no other reasonable way to obtain it. While the Foundation may share CheckUser information with highly trusted members of the community (i.e. stewards), we may opt to withhold said information if revealing it hinders ongoing efforts by law enforcement to protect the public or endangers Wikimedia community members. This action is performed through a Foundation staff account. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Page protection</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:m:Special:MyLanguage/Help:Protection|Page protection]] prevents a broad range of users from editing a specific article or page. It may affect contributors with or without special permissions and we may also impose a "do not touch" rule that impacts all contributors. Foundation page protection is granted in only the rarest circumstances and typically requires a court order or a substantial risk to the trust and safety of users, staff, or the public. It is otherwise left for community mechanisms to handle, in line with [[{{lwp|Wikipedia:Requests for page protection}}|local project policies]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When a page is protected under this policy, the template "<code><nowiki>{{pp-office}}</nowiki></code>" will be placed prominently on the page and the page will be [[:m:Special:MyLanguage/Protect|protected]]. An article may be reduced to a few sentences to remove questionable content, and people are then invited to build it up to a more reputable state. This will be indicated by the template <code><nowiki>{{reset}}</nowiki></code> (or related, such as <code><nowiki>{{pp|reset}}</nowiki></code>) along with instructions to be followed by everyone. </div> </div> </div> <div class="bg=#F0F2F5 mw-collapsible mw-collapsed"> <div style="font-size:1.2em;color:auto;text-align:left">'''<span lang="en" dir="ltr" class="mw-content-ltr">Range blocks</span>'''</div> <div class="mw-collapsible-content"> <div lang="en" dir="ltr" class="mw-content-ltr"> [[:mw:Special:MyLanguage/Help:Range blocks|Range blocks]] are typically an action taken by the communities in order to help reduce vandalism and disruption. However, in some cases the Foundation may impose a range block in order to enforce a global ban, while upholding our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Range blocks prevent a group of IP addresses from becoming active on the Wikimedia projects; range-blocked IPs are disabled from creating an account, editing on the projects, contacting other contributors through on-wiki features, etc. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> When range blocks are placed in the course of enforcing a global ban, they are performed under the WMFOffice account. In any other situations, they are performed through a staff account. </div> </div> </div> </div> {{anchor|1=requesting}} <div lang="en" dir="ltr" class="mw-content-ltr"> == Requesting an office action == </div> <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> A request for consideration of an office action should be placed to the Foundation team whose purview the specific action falls under. This can be the [[:m:Special:MyLanguage/Trust and Safety|Trust & Safety team]] or the [[:m:Special:MyLanguage/Wikimedia Foundation Legal department#Legal_Affairs|Legal Affairs team]]. While requests may initially be sent to other Foundation teams or staff and then forwarded accordingly, it is best that the request is sent directly through one of the above communication channels, to ensure speedier review. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In order for the request to be considered, it is important that it includes the following: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Explicitly specifies the action requested.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes a succinct summary of the reasons for the request.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Provides evidence (URLs) that there have already been attempts to have the issue resolved through local community governance structures where applicable and where possible.</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Includes any crucial information and evidence in support of the request, including pertinent documentation, subject to specific action requirements as detailed under the corresponding section.</span> </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Who performs office actions? == </div> <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office actions are performed strictly by Foundation staff or contractors. They may be authorized by any representative or delegate of the Wikimedia Foundation - usually as directed by the Foundation's [[:m:Special:MyLanguage/Legal|legal counsel]], certain members of the [//wikimediafoundation.org/role/staff-contractors/ Foundation office staff] or as prescribed by each individual policy related to the specific office action. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation staff members usually performing office actions are: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">[[:m:User:WMFOffice|the role account WMFOffice]].</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Members of the [[:m:Special:MyLanguage/Trust and Safety|Trust and Safety team]] with their staff user accounts.</span> <div lang="en" dir="ltr" class="mw-content-ltr"> The office actions will usually come from a role account, with the username User:WMFOffice. In some cases, like performing DMCA takedowns, office actions may be performed by one's staff account. Either way, they will be clearly indicated both during and after to prevent ambiguities. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Wikimedia administrators and others who have the technical power to revert or edit office actions are strongly cautioned against doing so. Unauthorized modifications to office actions will not only be reverted, but may lead to sanctions by the Foundation, such as revocation of the rights of the individual involved. When in doubt, community members should consult the Foundation member of staff that performed the office action, or their line manager. However, details regarding an office action are only shared to the extent that they do not compromise the safety of users, the public or the project. </div> </div> <span id="Timeline_of_office_actions"></span> == Linimasa tindakan kantor == [[File:Trust and Safety Office action workflow.png|thumb|<span lang="en" dir="ltr" class="mw-content-ltr">The Office actions workflow (in English)</span>|alt=<span lang="en" dir="ltr" class="mw-content-ltr">A flowchart documenting the office actions workflow</span>]] <div style="border-left: 5px solid #85C1E9; box-sizing: border-box; padding-left: 15px; width: 100%; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Each office action request is as unique as the person it regards. This applies especially to requests regarding conduct issues; content related actions tend to be more straightforward. Moreover, each action listed under this policy is subject to different internal processes; it may be the outcome of evaluation of a reported behavior rather than the evaluation happening in order to determine if a requested action is warranted. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> For these reasons there is no set timeline for office actions in general. However, we do try to respond to them as soon possible and try to adhere to the following timeline guidelines: </div> * <span lang="en" dir="ltr" class="mw-content-ltr">Global bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Event bans: 4 weeks</span> * <span lang="en" dir="ltr" class="mw-content-ltr">DMCA compliance: 7 business days</span> * <span lang="en" dir="ltr" class="mw-content-ltr">Child protection: 24 hours</span> <div lang="en" dir="ltr" class="mw-content-ltr"> While we strive to adhere to the aforementioned timeline guidelines, it is possible that it takes a lot longer for an office action request to be evaluated and granted. Delays in evaluation can be caused due to receipt of additional/new information regarding the original request, the request expanding substantially during evaluation or other unforeseen circumstances. </div> </div> {{anchor|appeals}} <span id="Appeals"></span> == Banding == <div style="border-left: 5px solid #85C1E9; padding-left: 15px; width: 100%; box-sizing: border-box; margin-bottom: 1em;"> <div lang="en" dir="ltr" class="mw-content-ltr"> Office Actions, or Foundation decisions ''not'' to take an Office Action, can be appealed within 6 months of their first issuance or of their substantial, atypical modification (the extension of a suspension by several months, for example, does not trigger a new right to appeal) upon legal counsel approval. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Only individuals directly involved in a case may request review, either as an individual who requested the initial case or as an individual under investigation. Reviews may be requested following our decision (i.e., whether or not to take an Office Action), at the end of the investigation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Appeals against office actions should be sent by email to {{email|appeals|wikimedia.org}}, setting out the reason(s) why it was inappropriate. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> With regards to office actions undertaken around investigations into the behavior of specific users, the volunteer [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Trust & Safety Case Review Committee]] has been formed to review appeals of eligible Trust & Safety office actions. More details may be found on the Trust & Safety Case Review Committee page. </div> </div> {{anchor|general}} <span id="General_information"></span> == Informasi umum == Penting untuk memperjelas beberapa poin mengenai tindakan kantor secara umum: <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Tindakan kantor sangatlah langka.''' Dibanding dengan tindakan yang diambil di seluruh proyek Wikimedia, yang dipimpin oleh mekanisme tata kelola komunitas setempat sesuai dengan visi dan misi kami serta mematuhi [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Penggunaan]] kami, jumlah tindakan kantor sangat amatlah sedikit. </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are preventable.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> All conduct mitigated by office actions is unwanted on a Wikimedia project in the first place; if such is observed and corrected (i.e. removed, ceased or otherwise prevented), no complaint is likely to be made as there is nothing to complain about. Similarly, if a complaint is resolved before any action is taken, it is unlikely for an office action to subsequently take place. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are transparent when possible, but safety (and legal compliance) come first.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> It is not always possible to maintain the same level of transparency for every office action listed under this policy as, in some situations, complete or even partial transparency can compromise the right to privacy and/or safety of involved individuals or hinder ongoing police investigations. We are committed to be transparent wherever possible, but not at the risk of placing Wikimedia users, the public, or the projects in danger. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Office actions are governed by strict internal processes.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> The lack of transparency involved in certain office actions does not remove accountability of those enforcing them; they are required to comply with internal processes and protocols and are never enforced without multi-level review and explicit approval. We will share information regarding final office actions and internal processes followed in enforcing them, whenever we can. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Tindakan kantor tidak didasarkan pada sakit hati pribadi.''' <div lang="en" dir="ltr" class="mw-content-ltr"> They are performed only following explicit complaints to the [[:m:Special:MyLanguage/Wikimedia Foundation|Wikimedia Foundation]] about the content of a [[:m:Special:MyLanguage/Wikimedia projects|Wikimedia project]] or certain abusive behavior taking place within or affecting the wellbeing, trust and safety of contributors in a Wikimedia project. In some cases, investigations may be prompted by Law enforcement requests or as part of our policy enforcement processes.They are also taken in line with prescribed processes and are subject to strict internal review by multiple members of staff in the Wikimedia Foundation hierarchy. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Permintaan yang bersifat menyalahgunakan tidak dapat diterima.''' <div lang="en" dir="ltr" class="mw-content-ltr"> We are committed to attempt to address all valid requests for an office action submitted to us, in good faith, and through the appropriate communications channels. However, we will not consider requests themselves breaching our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]] or [[Special:MyLanguage/Policy:Friendly space policy|Friendly space]] or other behavioral policies, or requests accompanied by demands for preferential treatment (such as control over the article). We will not tolerate intimidation, threats of harm or any other communication that may constitute harassment towards our staff. If any of the above conduct is observed and if inappropriate reporting behavior continues after we have issued a warning, we may entirely refuse to communicate with the reporting party. The lock-out period will be determined based on the seriousness, frequency, number and - if reasonably apparent - presumed intent (e.g. apparent bad faith) of the abusive reports. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''Pemantauan pascatindakan.''' <div lang="en" dir="ltr" class="mw-content-ltr"> The Foundation does not generally monitor the projects for breaches to the office actions it has enforced. It relies on the Wikimedia community's help in keeping the communities safe and thriving by reporting such breaches to the Trust & Safety team, who will review them on a case-by-case basis and take appropriate actions. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Enforcing office actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> Community members are welcome to but not expected or obliged to help enforce office actions. If they choose to do so on the grounds of upholding the [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], however, this should not be a punishable action and they should not be subject to sanctions. One can help enforce office actions in multiple ways such as reporting socks of an interaction-banned contributor using them to interact with another user, removing content uploaded by a globally banned user, informing of an event banned contributor's intent to turn up at an event they should not be attending, etc. </div> </div> <div style="width: 80%; border: 1.2px solid #85C1E9; border-left: 5px solid #85C1E9; box-sizing: border-box; margin:30px auto 0; padding: 0.3em 1em;"> '''<span lang="en" dir="ltr" class="mw-content-ltr">Abuse of office or staff actions.</span>''' <div lang="en" dir="ltr" class="mw-content-ltr"> If you think that the office actions listed under this policy have been abused, you can submit your concerns through {{email|ca|wikimedia.org}}. This email address can also be used to report potential abuse by staff accounts such as inappropriate conduct or use of their advanced user rights. </div> </div> kmqf7dk2dchvezy8kdyown4hoy2o7u7 Policy:Donor privacy policy/id 106 184245 582962 582255 2026-05-29T21:58:59Z Bayahiu 267790 Created page with "Kebijakan ini sama sekali tidak dimaksudkan untuk membatasi keberatan atau pembelaan hukum apa pun yang mungkin Anda miliki terhadap permintaan pihak ketiga (baik perdata, pidana, maupun pemerintah) untuk mengungkapkan Informasi Pribadi Anda. Kami sarankan Anda untuk segera mengonsultasikan penasihat hukum jika permintaan tersebut diajukan kepada Anda." 582962 wikitext text/x-wiki <languages />{{DISPLAYTITLE:Kebijakan Privasi Penyumbang Yayasan Wikimedia}} {{policy-staff}} {{hatnote|1=Laman ini mendokumenkan kebijakan privasi penyumbang Yayasan Wikimedia. Anda bisa menyumbangi Yayasan Wikimedia di [[donate:|donate.wikimedia.org]].}} <span id="Welcome!"></span> == Selamat Datang! == Selamat datang di Kebijakan Privasi Penyumbang Yayasan Wikimedia. Yayasan Wikimedia ("WMF") telah menetapkan kebijakan ini untuk melindungi hak privasi para penyumbang kami. Kami sadar bahwa para penyumbang kami sangat peduli bagaimana informasi pribadi mereka digunakan dan dibagikan, dan kami menghargai privasi dan keamanan para penyumbang kami. Kebijakan Privasi Penyumbang ini membahas praktik kami dalam mengumpulkan, menggunakan, memelihara, melindungi, dan mengungkapkan informasi penyumbang. Harap baca kebijakan ini saksama bersama dengan [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Penggunaan]] kami. '''Kami tidak akan pernah menjual, memperdagangkan, atau menyewakan informasi pribadi nonpublik Anda.''' <span id="Important_Information"></span> == Informasi Penting == '''Dengan menyumbangi Yayasan Wikimedia, Anda paham bahwa penyumbangan Anda mencakup pengumpulan, pemindahan, pengolahan, penyimpanan, pengungkapan, dan penggunaan informasi Anda di atau ke Amerika Serikat ("AS"), dan lokasi lain yang mungkin mempunyai undang-undang perlindungan data yang berbeda atau kurang ketat daripada negara Anda, untuk tujuan yang dinyatakan dalam kebijakan ini. Jika Anda tidak setuju dengan ketentuan Kebijakan Privasi Penyumbang dan Ketentuan Penggunaan Yayasan Wikimedia, segera berhentilah memakai Layanan Galang Dana Wikimedia (sebagaimana diartikan di bawah).''' <span id="Definitions"></span> == Pengertian == "'''WMF'''" dan "'''kami'''" merujuk ke [[foundationsite:|Yayasan Wikimedia]]. "'''Kebijakan Privasi Penyumbang'''" dan "'''kebijakan'''" merujuk ke dokumen ini. "'''Informasi Pribadi'''" adalah informasi yang Anda sediakan ke kami atau informasi yang kami kumpulkan dari atau tentang Anda lewat Layanan Galang Dana yang mengenali atau dapat dipakai untuk mengenali Anda. Untuk informasi lebih, lihatlah [[Special:MyLanguage/Policy:Donor privacy policy#collected|Informasi yang Dikumpul]]. "'''Layanan Galang Dana Wikimedia'''" adalah situs-situs galang dana Yayasan Wikimedia, misal [[donate:|donate.wikimedia.org]], serta surel-surel terkait galang dana dari Yayasan Wikimedia dan spanduk-spanduk terkait galang dana di situs milik Yayasan Wikimedia lainnya. <span id="What_This_Policy_Covers"></span> == Cakupan Kebijakan Ini == Kebijakan Privasi Penyumbang ini mencakup pengumpulan, pemindahan, pengolahan, penyimpanan, pengungkapan, dan penggunaan atas informasi yang dikumpulkan dari Anda selama proses menyumbangi Yayasan Wikimedia dan melalui interaksi Anda dengan Layanan Galang Dana Wikimedia ("'''Informasi Penyumbang'''"). Kebijakan ini '''''<u>tidaklah mencakup</u>''''' pengumpulan, pemindahan, pengolahan, penyimpanan, pengungkapan, atau penggunaan atas informasi Anda terkait penggunaan Anda atas proyek atau fitur WMF lainnya, misal Wikipedia. Untuk informasi lebih mengenai praktik privasi WMF dalam hal itu, harap tinjau [[Special:MyLanguage/Policy:Privacy policy|Kebijakan Privasi]] utama kami. Kebijakan ini juga '''''<u>tidak mencakup</u>''''' pengumpulan, pemindahan, pengolahan, penyimpanan, pengungkapan, dan penggunaan atas informasi yang dikumpulkan dari Anda selama proses menyumbang kepada, tau interaksi lain dengan, sebuah [[:m:Special:MyLanguage/Wikimedia movement affiliates/Portal|afiliasi]] Wikimedia, misal sebuah [[:m:Special:MyLanguage/Wikimedia chapters|cabang]]. Untuk informasi lebih tentang praktik privasi dari organisasi-organisasi tersebut, harap tinjau kebijakan privasi mereka masing-masing. {{anchor|collected}} <span id="What_Information_We_Collect"></span> == Informasi Yang Dikumpul == Karena interaksi Anda dengan laman sumbangan kami, pemberian sumbangan, keikursertaan dalam survei penyumbang atau pemberian masukan terkait sumbangan, ataupun pemakaian Layanan Galang Dana Wikimedia, WMF dapat mengumpul Informasi Pribadi tertentu, misal nama Anda, rincian kontak (misal alamat, nomor ponsel, alamat surel, nomor identifikasi di kartu identitas keluaran pemerintah), informasi keuangan (misal nomor rekening), rincian perangkat (misal alamat IP, informasi pengguna-agen peramban), rincian demografis (seperti jenis kelamin atau usia) dan informasi tentang minat dan afiliasi Anda. Kami juga kumpul Informasi Pribadi tentang para penyumbang AS lewat sumber yang tersedia untuk umum dan sumber komersial lainnya. Kami juga kumpul atau secara otomatis terima beberapa informasi lain, misal: * laman web yang merujuk Anda ke laman sumbangan kami; * jumlah yang Anda sumbangkan; * laman kami mana yang Anda kunjungi dan buat permintaan; * tanggal dan waktu tiap permintaan yang Anda buat ke laman sumbangan kami; * pendapat dan saran dari Anda; * surat-menyurat antara Anda dan WMF; dan * informasi lainnya yang Anda sediakan ke kami. Kami jaga kerahasiaan Informasi Penyumbang, artinya kami tidak akan bagikan informasi ini di luar Yayasan Wikimedia kecuali sebagaimana diizinkan kebijakan ini atau dalam bentuk yang dianonimkan. <span id="Cookies_and_Other_Tracking_Technologies"></span> == Kuki dan Teknologi Pelacakan Lainnya == Saat Anda berinteraksi dengan Layanan Galang Dana Wikimedia, kami dapat memakai pengumpulan data otomatis dan teknologi data tersimpan lokal lainnya misal [[Special:MyLanguage/Policy:Privacy policy/Glossary of key terms#tracking-pixel|piksel pelacakan]], [[Special:MyLanguage/Policy:Privacy policy/Glossary of key terms#javascript|JavaScript]], [[Policy:Privacy policy/Glossary of key terms#cookies|kuki]], dan [[Special:MyLanguage/Policy:Privacy policy/Glossary of key terms#local-storage|penyimpanan lokal]] untuk mengumpul informasi tertentu tentang perangkat Anda. WMF memakai kuki dan data tersimpan lokal lainnya untuk meningkatkan pengalaman sumbangan Anda. Kami juga pakai informasi ini untuk menciptakan lingkungan daring yang lebih aman dan mendapat pemahaman lebih baik atas preferensi dan interaksi penyumbang dengan Layanan Galang Dana Wikimedia. Secara umum, kuki dan data tersimpan lokal lainnya dipakai untuk: * Membantu Layanan Galang Dana Wikimedia berfungsi dan mengantarkan konten baru dan relevan ke Anda; * Menyediakan Anda pengalaman yang cocok dengan menyimpan preferensi Anda agar bisa dipakai lain kali Anda mengunjungi Layanan Galang Dana Wikimedia; * Menganalisis kinerja penyumbangan agar kami bisa memahami cara kerjanya lebih baik dan memperbagusnya untuk Anda dan penyumbang WMF lainnya; dan * Menganalisis interaksi dengan surel galang dana agar kami bisa meperbaiki dan memperbagus penyumbangan. Untuk informasi tambahan tentang pemakaian kuki dan teknogi pelacakan serupa, lihatlah [[Special:MyLanguage/Policy:Cookie statement|Pernyataan kuki]] kami. <span id="Limiting_Data_Collection_by_Cookies_and_Other_Tracking_Technologies"></span> == Membatasi Pengumpulan Data oleh Kuki dan Teknologi Pelacakan Lainnya == Kami percaya bahwa pengumpulan data ini membantu memperbagus pengalaman menyumbang Anda; namun, Anda dapat mencopot atau memadamkan sebagian atau seluruh kuki lewat pengaturan peramban Anda. Walau bukan daftar lengkap, Anda bisa membatasi pemakaian kuki dan data lain yang tersimpan lokal di perangkat Anda dengan: * Mencopot atau memadamkan data tersimpan lokal tertentu di pengaturan peramban Anda; * Memakai peramban yang bisa menyekat kuki pihak ketiga; dan * Memasang pengaya untuk menyekat data tersimpan lokal, bila ada. Walaupun sumbangan ke WMF lewat Layanan Galang Dana Wikimedia dimungkinkan tanpa kuki dan data tersimpan lokal lainnya, ingatlah bahwa jika fitur ini dicopot atau dipadamkan, navigasi Anda di situs-situs ini dan penyesuaian pada pengalaman Anda akan terdampak. <span id="Do_Not_Track"></span> == Jangan Lacak == Kami berkomitmen untuk melindungi informasi yang kami kumpul dari semua penyumbang. Kami tidak membagikan informasi ini dengan pihak ketiga, kecuali dalam keadaan tertentu yang diterangkan dalam bagian "Membagikan Informasi Penyumbang" dari kebijakan ini. Karena kami melindungi semua penyumbang dengan cara ini, kami tidak mengubah perilaku kami sebagai tanggapan atas sinyal peramban [[Special:MyLanguage/Policy:Privacy policy/Frequently asked questions#DNTFAQ|Jangan Lacak]]. Untuk informasi tentang Jangan Lacak di situs Wikimedia, kunjungilah laman utama [[Special:MyLanguage/Policy:Privacy policy/Frequently asked questions#DNTFAQ|Pertanyaan Umum Kebijakan Privasi]] Yayasan Wikimedia. <span id="How_We_Use_Donor_Information"></span> == Bagaimana Informasi Penyumbang Dipakai == Kami memakai Informasi Penyumbang yang dikumpul dari Anda untuk tujuan pengurusan umum dan untuk mengaryakan proses galang dana kami. Ini mencakup: * mengurus Layanan Galang Dana Wikimedia; * menyediakan pembaruan tentang galang dana dan kegiatan WMF lainnya yang akan datang; * berterima kasih atas sumbangan Anda; dan * menyetel preferensi bahasa. Kami terlibat dalam kegiatan tersebut untuk mengelola hubunngan kontrak kami dengan dan untuk kepentingan sah kami dalam mengelola Layanan Galang Dana Wikimedia. Kami juga memakai Informasi Penyumbang yang dikumpul dari Anda untuk mematuhi berbagai kewajiban terkait pencatatan dan pelaporan. Ini mencakup: * menyalurkan tanda terima penyumbangan; * memelihara catatan internal terkait fitur uji; * mematuhi persyaratan pajak yang berlaku; * melapor ke instansi pemerintah yang berlaku sebagaimana diperlukan oleh hukum yang berlaku; dan * mengomunikasikan perubahan besar pada kebijakan ini dan kebijakan terkait lainnya. Kami terlibat dalam kegiatan tersebut untuk mematuhi kewajiban hukum kami dan untuk kepentingan sah kami dalam mengelola penyumbangan kami. Dan kami memakai Informasi Penyumbang yang dikumpul dari Anda untuk memperbagus dan memutakhirkan Layanan Galang Dana Wikimedia. Ini mencakup: * menyesuaikan konten (untuk rinciannya, lihatlah di bawah ini) * memahami minat penyumbang terhadap WMF; * memperbagus proses dan usaha galang dana kami; * melakukan analisis internal, misal penelitian dan analitik; * menyediakan keamanan yang lebih besar; dan * melakukan survei dan laporan metrik. Kami terlibat dalam kegiatan tersebut untuk kepentingan sah kami seperti memperbagus dan melindungi proses dan upaya galang dana kami. Bilamana pengolahan informasi didasarkan pada persetujuan Anda, Anda dapat menarik persetujuannya kapan pun sesuai dengan hukum yang berlaku. <span id="Providing_Customized_Services"></span> == Penyediaan Layanan Terkustomisasi == Untuk meningkatkan pengalaman Anda dengan Layanan Galang Dana Wikimedia, kami memakai lokasi geografis Anda untuk mengustomisasi mata uang, konten, dan bahasa dari spanduk kami. Kami dapat juga mengustomisasi spanduk galang dana apa yang Anda lihat atau pesan apa yang Anda terima, tergantung interkasi Anda dengan spanduk atau pesan sebelumnya. <span id="Accessing_Your_Donor_Information"></span> == Pengaksesan Informasi Penyumbang == WMF bekerja keras untuk secara tepat mengolah dan memelihara informasi Penyumbang. Jika Anda ingin meminta untuk mengakses, membetulkan, memutakhirkan, menyembunyikan, membatasi atau menghapus Informasi Pribadi yang kami kumpul dari Anda, keberatan pada proses pengolahan Informasi Pribadi ini, atau jika Anda ingin meminta untuk menerima salinan elektronik atas Informasi Pribadi Anda dengan tujuan untuk mengirimkannya ke pertubuhan lain (sejauh hak portabilitas data ini disediakan ke Anda oleh hukum yang berlaku), beri tahulah kami dengan menghubungi {{email|donate|wikimedia.org}}. Walau kami akan berbuat upaya yang wajar untuk mematuhi permintaan Anda sesuai dengan hukum yang berlaku, ada beberapa keadaan di mana kami tidak dapat mengabulkan permintaan Anda (misal saat kami tidak bisa secara memadai memastikan identitas Anda untuk memberi Anda akses ke Informasi Pribadi, saat kami diwajibkan hukum untuk mempertahankan informasi, atau saat kami tidak mampu secara teknologi untuk mengubah atau menghapus informasi pada saat itu). Semua surel yang dikirim terkait Layanan Galang Dana Wikimedia (kecuali tanda terima atau pemberitahuan administratif) mencakup pilihan mudah untuk batal melanggani. Jika Anda ingin mengubah preferensi komunikasi, Anda (atau perwakilan yang berwenang) bisa memberi tahu kami dengan menghubungi {{email|donate|wikimedia.org}} kapan pun, atau mengklik tautan berhenti berlangganan di surel yang Anda terima dari kami. {{anchor|sharing}} <span id="Sharing_Donor_Information"></span> === Membagikan Informasi Penyumbang === Kami paham bahwa penyumbang mungkin ingin tetap anonim, dan kami berupaya untuk menghormati permintaan tersebut dan menjaga keanoniman Anda. Namun, dalam keadaan terbatas, kami memakai dan membagikan Informasi Penyumbang dalam keadaan dan syarat yang diterangkan di bawah ini. Kami tak akan pernah menjual, mendagangkan, atau menyewa Informasi Pribadi nonpublik Anda. ''Dengan izin Anda.'' Dengan persetujuan Anda, kami dapat membagikan informasi Anda untuk tujuan tertentu. Contoh, kami dapat memberi penyumbang pilihan untuk mencantumkan nama mereka kepada umum terkait dengan sumbangan mereka. ''Dalam bentuk teranonimkan.'' Kami dapat menerbitkan atau membagikan Informasi Penyumbang yang teranonimkan. Contoh, kami dapat membagikan himpunan data yang teranonimkan untuk menampilkan tren penyumbangan. ''Komentar dan saran.'' Kami dapat menerbitkan komentar dan saran apa pun yang disediakan oleh penyumbang ke kami, termasuk dalam bahan promosi, dalam bentuk anonim. Dalam keadaan yang jarang terjadi di mana kami menerbitkan informasi tersebut dengan atribusi penyumbang, kami akan hanya melakukannya dengan persetujuan tertulis Anda (yang dapat berupa elektronik). ''Pengolah pembayaran daring.'' Untuk mempermudah penyumbangan daring, kami telah bermitra dengan pengolah pembayaran. Ketika Anda menyumbangi WMF melalui Layanan Galang Dana Wikimedia, baik dengan kartu kredit, kartu debit, maupun dengan cara penyumbangan daring lainnya, Anda mengirimkan data pembayaran Anda langsung ke pengolah pembayaran. Kami berupaya sebaiknya untuk memakai perjanjian kontrak dan mekanisme lainnya untuk membantu memastikan bahwa pengolah pembyaran menjaga kerahasiaan informasi Anda. Namun, ingatlah bahwa WMF tidak bertangjung jawab atas praktik privasi dari pengolah ini; konsultasikanlah kebijakan privasi dari pengolah pembayaran yang bersangkutan untuk informasi lebih tentang praktiknya. ''Penyedia jasa lainnya.'' Kami memakai penyedia jasa atau kontraktor pihak ketiga yang membantu penataan dan pemudahan Layanan Galang Dana Wikimedia, atau yang membantu menjalankan operasi galang dana kami atau memperbagus pengalaman Anda dengan operasi ini. Beberapa penyedia jasa ini meminta kami untuk mengunggah tautan ke kebijakan pribasi mereka; daftar penyedia jasa ini dan tautan ke kebijakan privasi mereka bisa ditemukan [[Special:MyLanguage/Policy:Donor privacy policy/Supplement|di laman ini]]. Kami dapat memberi akses ke informasi pribadi atau nonpribadi Anda kepada penyedia atau kontraktor ini seperlunya untuk melaksanakan jasa mereka untuk kami atau untuk memakai alat dan jasa mereka. Walau kami tidak bisa memastikan privasi atau keamanan jasa yang disediakan penyedia pihak ketiga, kami berupaya sebaiknya untuk memakai perjanjian kontrak dan mekanisme lainnya untuk membantu memastikan bahwa penyedia jasa atau kontrkator ini memperlakukan informasi Anda sesuai dan setara dengan prinsip-prinsip kebijakan ini ''Untuk alasan hukum.'' Di keadaan tertentu yang jarang terjadi, sesuai dengan kepentingan sah kami dan/atau untuk mematuhi kewajiban hukum kami, kami dapat mengakses, menyimpan, atau mengungkapkan Informasi Pribadi Anda ke pihak berwenang publik atau orang lainnya jika kami sewajarnya yakin bahwa penting untuk memenuhi surat perintah, panggilan pengadilan, putusan pengadilan, undang-undang atau peraturan, atau perintah yudisial atau administratif lainnya, yang mana-mana masing mesti sah dan bisa ditegakkan secara hukum. Jika kami yakin bahwa permintaan pengungkapan tertentu atas informasi penyumbang secara hukum tidak sah atau berupa penyalahgunaan sistem hukum, dan si penyumbang tidak berniat untuk menentang pengungkapan tersebut sendiri, kami akan berupaya sebaiknya melawan permintaan tersebut. WMF berkomitmen untuk memberitahukan Anda lewat surel setidaknya sepuluh (10) hari kalender lebih awal, sememungkinkannya, sebelum kami mengungkapkan informasi pribadi Anda sebagai tanggapan atas permintaan hukum. Namun, kami mungkin hanya mampu menyediakan pemberitahuan jika kami tidak terkekang secara hukum untuk menghubungi Anda, tidak ada ancaman nyata terhadap keselamatan jasmani yang ditimbulkan atau ditingkatkan dengan memberitahukan Anda tentang permintaan tersebut, dan Anda telah menyediakan kami alamat surel atau informasi kontak lainnya. Kebijakan ini sama sekali tidak dimaksudkan untuk membatasi keberatan atau pembelaan hukum apa pun yang mungkin Anda miliki terhadap permintaan pihak ketiga (baik perdata, pidana, maupun pemerintah) untuk mengungkapkan Informasi Pribadi Anda. Kami sarankan Anda untuk segera mengonsultasikan penasihat hukum jika permintaan tersebut diajukan kepada Anda. <div lang="en" dir="ltr" class="mw-content-ltr"> ''If the organization is transferred.'' In the extremely unlikely event that ownership of all or substantially all of the WMF changes, or we go through a reorganization (such as a merger, consolidation, or acquisition), further to our legitimate interest, your Personal Information may be transferred. We will provide notice to you via the Wikimedia sites, and a notification on [[mail:wikimediaannounce-l|WikimediaAnnounce-L]] or similar mailing list, at least thirty (30) calendar days before any Personal Information is transferred or becomes subject to a different donor privacy policy. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ''To protect you, ourselves, or others.'' If necessary, we may need to use or share your personal information to: enforce or investigate potential violations of our [[Special:MyLanguage/Policy:Terms of Use|Terms of Use]], this Donor Privacy Policy, or any Foundation or user community-based policies; investigate and defend ourselves against legal threats or actions; prevent imminent and serious bodily harm or death to a person; protect our organization, employees, contractors, users, or the public; or detect, prevent, or otherwise assess and address potential spam, malware, fraud, abuse, unlawful activity, and security or technical concerns. We do so to manage our relationship with you, further to our legitimate interest, and/or to comply with our legal obligations. </div> <span id="How_We_Protect_Your_Donor_Information"></span> == Bagaimana Informasi Penyumbang Dilindungi == <div lang="en" dir="ltr" class="mw-content-ltr"> To ensure a high level of security and confidentiality, WMF employs a variety of physical, administrative, and technical measures, policies, and procedures to help protect your personal and financial information from unauthorized access, use, alteration, disclosure, or destruction. However, you should be aware that no storage system or data transmission is 100% secure. Therefore, we cannot guarantee that our security protocols will not be compromised. </div> <span id="How_Long_We_Keep_Your_Donor_Information"></span> == Berapa Lama Informasi Penyumbang Disimpan == <div lang="en" dir="ltr" class="mw-content-ltr"> Once we receive Personal Information from you, we keep it for the shortest possible interval that is consistent with the maintenance, understanding, and improvement of the WMF donation process, and our obligations under applicable law. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> For information on Wikimedia's general data retention policies on the Wikimedia projects, please see our [[Special:MyLanguage/Legal:Data retention guidelines|Data Retention Guidelines]]. </div> <span id="Wikimedia_Affiliates"></span> == Afiliasi Wikimedia == <div lang="en" dir="ltr" class="mw-content-ltr"> Wikimedia [[:m:Special:MyLanguage/Wikimedia movement affiliates/Models|affiliates]] (such as [[:m:Special:MyLanguage/Wikimedia local chapters|chapters]]) are independent organizations, which sometimes conduct their own fundraising efforts. While some affiliates may give a portion of the funds they raise to WMF, WMF is not involved in processing donations made to these organizations. Wikimedia affiliates have different privacy policies and practices depending on local legal requirements and other considerations. This policy does not explicitly cover donations made to them. </div> <span id="Changes_to_This_Donor_Privacy_Policy"></span> == Perubahan pada Kebijakan Privasi Penyumbang ini == <div lang="en" dir="ltr" class="mw-content-ltr"> From time to time, it may be necessary to modify this policy in order to accurately reflect our data collection and disclosure practices. We reserve the right to do so, and we will provide notice of such changes in a reasonable manner and time. We encourage you to review the most up-to-date version of our Donor Privacy Policy periodically. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Your continued use of the Wikimedia Fundraising Services after any effective date of a subsequent version of this Privacy Policy constitutes acceptance of that version of the Donor Privacy Policy on your part. </div> == {{int string|Contact us}} == <div lang="en" dir="ltr" class="mw-content-ltr"> WMF values what our donors have to say about our services and our policies. If you have questions or suggestions about this policy, or the information collected under the Donor Privacy Policy, we want to hear from you. See our [[Contact us|Contact Us page]] for information on how to reach out. For more information about the privacy practices that govern the [//wikimedia.org Wikimedia projects], please review our main [[Special:MyLanguage/Policy:Privacy policy|Privacy Policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you are located in the European Economic Area and have questions about your personal data or would like to request to access, update, or delete it, you may contact our representative via email at {{email|EUrepresentative.Wikimedia|twobirds.com}}, or via mail at: </div> :: Bird & Bird GDPR Representative Ireland :: 29 Earlsfort Terrace :: Dublin 2 :: D02 AY28 :: Ireland <div lang="en" dir="ltr" class="mw-content-ltr"> If you are an individual located in the United Kingdom, and have questions about your personal data or would like to request to access, update, or delete it, you may contact our representative via email at {{email|UKrepresentative.Wikimedia|twobirds.com}}, or via mail at: </div> :: Bird & Bird GDPR Representative Services UK :: 12 New Fetter Lane :: London :: EC4A 1JP :: United Kingdom <div lang="en" dir="ltr" class="mw-content-ltr"> Our European Economic Area and United Kingdom Representative can only be contacted for queries in relation to data protection. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Depending on your jurisdiction, you also may have the right to lodge a complaint with a supervisory authority competent for your country or region. </div> '''Kebijakan Privasi Penyumbang ini berlaku secara mangkus mulai pada 25 Juni 2021. Versi sebelumnya bisa dijumpai di bawah:''' ''[//foundation.wikimedia.org/w/index.php?title=Donor_privacy_policy/en&oldid=122990 Kebijakan Privasi Penyumbang (Juni 2019)]'' ''[//foundation.wikimedia.org/w/index.php?title=Donor_privacy_policy/en&oldid=122670 Kebijakan Privasi Penyumbang (Februari 2017)]'' ''[//foundation.wikimedia.org/w/index.php?title=Donor_policy/en&oldid=94164 Kebijakan Privasi Penyumbang (September 2011)]'' ''[//foundation.wikimedia.org/w/index.php?title=Donor_policy&oldid=62924 Kebijakan Privasi Penyumbang (Juli 2011)]'' ''[//foundation.wikimedia.org/w/index.php?title=Donor_privacy_policy&oldid=60022 Kebijakan Privasi Penyumbang (2009)]'' <hr /> <div style="font-weight:bold;">{{Disclaimer for translation|textonly=yes}}</div> {{Privacy policy navigation 2}} [[Category:Policies{{#translation:}}]] [[Category:Privacy policy{{#translation:}}]] luk8m78h2eyougpircr3kc759l4gjl9 Resolution talk:Organisation of Wikimania 2006 101 196242 582963 582490 2026-05-29T22:00:42Z Bayahiu 267790 /* 2 hacking days */ Reply 582963 wikitext text/x-wiki == 2 hacking days == What does the word "hacking" mean here? Does it mean the act of hacking, or does it mean "broken, jerky; hacky"? Can you help me? @[[User:GVarnum-WMF|GVarnum-WMF]] [[User:Bayahiu|Bayahiu]] ([[User talk:Bayahiu|talk]]) 07:22, 27 May 2026 (UTC) :Can you help me what does this word mean? @[[User:Minorax|Minorax]] [[User:Bayahiu|Bayahiu]] ([[User talk:Bayahiu|talk]]) 22:00, 29 May 2026 (UTC) 70oy2oduj0uc6tj2g437jt6qum8cyml Policy:Wikimedia Foundation Combating Online Child Exploitation Policy/id 106 196314 582965 582952 2026-05-29T23:32:06Z Bayahiu 267790 Created page with "* Media dari film, acara televisi, atau lukisan/gambar dari seniman tersohor * Anak di bawah umur dengan pakaian minim (misal pakaian renang, pakaian atletik) di lingkungan panggung atau persaingan misal ajang terkenal atau acara olahraga" 582965 wikitext text/x-wiki <languages /> {{policy-staff}} '''Kebijakan Pemberantasan Eksploitasi Anak Daring''' adalah seperangkat pedoman dan [[Special:MyLanguage/Policy:Office actions/procedures|tata cara]] mengenai perubahan pada atau penghapusan atas muatan di proyek Wikimedia, atau tindakan terhadap orang-orang tertentu, yang dilakukan oleh anggota staf Yayasan setelah menerima satu atau lebih pengaduan yang sah dari komunitas relawan atau masyarakat, dan/atau sebagaimana diwajibkan hukum. Kebijakan ini mendukung kebijakan yang sudah ada seputar perilaku pengguna, misal [[Special:MyLanguage/Policy:Universal Code of Conduct|Kode Etik Universal]], [[:m:Special:MyLanguage/WMF Global Ban Policy|Kebijakan Pelarangan Global Yayasan Wikimedia]], dan [[Special:MyLanguage/Policy:Office actions|Kebijakan Tindakan Resmi]]. Ia berfungsi untuk meformalkan kebijakan "tak tertulis" yang ada dan perkara abu-abu serupa di antara semua kebijakan tadi. Ia juga mendukung komitmen Yayasan untuk melindungi hak anak yang tertera di [[Special:MyLanguage/Policy:Human Rights Policy|Kebijakan Hak Asasi Manusia]] serta anjuran yang dibuat dalam [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Penilaian Dampak Hak Anak 2023 dari Yayasan]]. Semua tindakan resmi dilakukan sesuai [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Pengguna]]. <span id="Purpose_and_scope"></span> == Tujuan dan lingkup == Proyek Wikimedia menarik kontributor dari berbagai latar belakang, mencakup rentang demografis yang luas. Mengingat keragaman ini, beberapa relawan, termasuk anak di bawah umur, secara bawaan lebih berisiko dan berpotensi rentan akan eksploitasi dan tingkat pelecehan yang tak berimbang. Yayasan Wikimedia punya kebijakan yang sangat melarang konten atau kegiatan yang mengeksploitasi secara seksual atau membahayakan anak di bawah umur. Kebijakan ini [[:m:Special:MyLanguage/Child sexual exploitation policy project|dikembangkan]] setelah perbincangan luas dengan dan masukan dari komunitas, industri dan pakar bidang terkait, serta pemangku kepentingan staf Yayasan. Ia terakhir dimutakhirkan pada Oktober 2025. Setiap pemutakhiran pada kebijakan ini akan dicatat sesegeranya, tetapi dapat berlaku sebelum dokumen publiknya diubah. Pertayaan tentang perubahan atau praktik saat ini dapat diajukan di laman pembicaraan atau dikirim ke {{Nospam|ca|wikimedia.org}}. <span id="Child_sexual_abuse_material_(&quot;CSAM&quot;)"></span> == Bahan pelecehan seksual anak ("BPSA") == Pengertian bahan pelecehan seksual anak ("BPSA") dalam praktik terbaik industri sangatlah luas dan mencakup berbagai subjek dan tindakan. Secara umum, BPSA merujuk ke konten apa pun yang menggambarkan kegiatan seksual eksplisit yang melibatkan anak. Gambaran visual meliputi foto, video, siaran langsung, dan gambar digital atau yang dihasilkan komputer, termasuk konten yang dihasilkan AI, yang tak dapat dibedakan dari anak di bawah umur yang sebenarnya. BPSA secara hukum dikenal sebagai "pornografi anak", meski istilah ini umumnya dicela. Informasi tambahan termasuk pengertian tersedia dari pertubuhan khusus bidang ini termasuk [//www.rainn.org/news/what-child-sexual-abuse-material-csam RAINN], [//www.missingkids.org/theissues/csam Pusat Nasional untuk Anak Hilang dan Tereksploitasi], dan [//inhope.org/EN/articles/child-sexual-abuse-material INHOPE]. Bahan di situs Wikimedia dimaksudkan hanya untuk [[Special:MyLanguage/Policy:Terms of Use#3|tujuan informasi umum]], yang menjadi dasar pengertian kami akan BPSA. Ini mencakup semua bentuk teks atau media — penggambaran orang sungguhan, ciptaan komputer, maupun ilustrasi. Berdasarkan kebijakan ini, Anda tidak boleh mengunggah bahan yang menggambarkan eksploitasi seksual anak di bawah umur — yaitu, orang di bawah usia 18 tahun. Ini termasuk gambar diri Anda sendiri. <span id="Prohibited_content"></span> === Konten terlarang === '''Konten terlarang''' mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Tubuh telanjang dengan fokus pada bagian kelamin, di mana gambar tersebut tidak mempunyai nilai mendidik yang jelas yang selaras dengan tujuan proyek (lihat rincian lebih lanjut di bawah) * Hubungan badan yang tersirat atau gamblang dengan atau di dekat anak di bawah umur * Simulasi kegiatan seksual (termasuk jika anak di bawah umurnya berpakaian lengkap) * Masturbasi * Anak di bawah umur yang digambarkan sedang atau terlibat dalam kegiatan seksual dengan mainan seks * "Perilaku eksplisit seksual" lainnya sebagaimana diartikan dalam hukum Amerika Serikat ([//www.law.cornell.edu/uscode/text/18/2256 18 U.S. Code § 2256]) Berbagi tautan ke (atau yang ditujukan sebagai tautan ke) bahan tersebut juga melanggar kebijakan ini. Bahan lain dapat dihapus oleh Yayasan atas kebijaksanaan departemen Hukum sebagai [[Special:MyLanguage/Policy:Office actions#primaryactions|tindakan resmi utama]] sesuai dengan [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Penggunaan]]. <span id="Situations_and_content_outside_the_scope_of_this_policy"></span> === Keadaan dan konten di luar lingkup kebijkan ini === Dalam beberapa perkara langka, gambar yang dapat dihapus pada platform lain mungkin dijaga di proyek Wikimedia selama bernilai mendidik, medis, atau ilmiah yang mendukung misi pengetahuan bebas Wikimedia. Contoh konten yang ''mungkin'' diizinkan di situs kami mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Media dengan keberartian budaya atau sejarah yang dapat dibuktikan (contoh, [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q233383|Phan Thi Kim Phuc]]) * Representasi seni berupa anak telanjang dengan nilai mendidik yang dapat dibuktikan (misal, tetapi tak terbatas pada [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q309227|lolikon]], lolita, kartun bersejarah, gambar, lukisan, atau foto) * Media dari film, acara televisi, atau lukisan/gambar dari seniman tersohor * Anak di bawah umur dengan pakaian minim (misal pakaian renang, pakaian atletik) di lingkungan panggung atau persaingan misal ajang terkenal atau acara olahraga <div lang="en" dir="ltr" class="mw-content-ltr"> * Media depicting naturist or nudist colonies in which context is demonstrably not sexual * Media in which scientific, medical, or religious context is evident (for example, images used on Wikipedia to illustrate a medical condition in minors) </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Reporting violations === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you come across material that you believe to be in violation of this policy, '''please report it to the Wikimedia Foundation immediately'''. You can send links to the material (or other links that may help us locate the material) to {{Nospam|legal-reports|wikimedia.org}}. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you are a volunteer administrator, you should also feel empowered to delete or suppress the content per the editorial policies of your language version of the project. The legal-reports address is monitored by the Trust and Safety team in collaboration with the Foundation's Legal team. Material sent there will be evaluated and, if in violation of applicable policy, removed and reported as documented below. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe yourself to be in immediate danger of threats of physical harm, contact your local law enforcement or contact [[:m:Special:MyLanguage/Threats of harm|Wikimedia's emergency email address]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation, as hosts of the Wikimedia websites and in compliance with applicable law, will remove apparent CSAM upon its discovery and report it to [//www.missingkids.org{{#ifeq:{{#translation:}}|/es|/es}} the National Center for Missing and Exploited Children]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Accounts found to have uploaded such material will be immediately locked in accordance with the [[Special:MyLanguage/Policy:Office actions|Office Actions Policy]]. Actions related to the upload of CSAM are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]] due to the nature of the violation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Content that promotes, supports or encourages child exploitation == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Section 4 of the [[Special:MyLanguage/Policy:Terms of Use|Wikimedia Terms of Use]], "Refraining from certain activities", prohibits "encouraging, grooming, or advocating for others to create or share [CSAM]". You may not post material, through text or other means, which promotes, encourages, or advocates for child sexual exploitation, or which seeks or requests abusive material. This includes but is not limited to: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * Content that defends, advocates for, supports, or encourages participation in sexual relations involving minors * Content that expresses the view that sexual or romantic relationships with adults are not harmful to children * Self-identification as sexually attracted to minors * Attempts to ascertain the age and/or personal identity of other users, or attempts to coerce them into revealing this information * Attempts to move discussions with minors to off-platform venues, private or public </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Please note that it is not a violation of this policy to merely edit content in the topic area of child abuse or pedophilia in good faith and consistent with the editorial policies of a specific language version of the project. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Reporting violations === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe a user is in violation of this policy, please report this to the Trust and Safety team by email to {{Nospam|ca|wikimedia.org}}. Please include as much information about the situation as possible that you feel comfortable sharing, ideally including links to edits or uploads that are problematic. You may use the process [[:m:Special:MyLanguage/WMF Global Ban Policy#requesting|documented in the Global Ban Policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Upon receipt of a report, the Trust and Safety team will open an investigation into the incident(s) in accordance with the existing [[:m:Special:MyLanguage/WMF Global Ban Policy|Global Ban Policy]]. These investigations will follow the process and timeline as documented [[Special:MyLanguage/Policy:Office actions#requesting|in the latter policy on the Foundation Governance wiki]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Criminal convictions for child abuse == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It is not necessarily a violation of the Wikimedia Foundation Terms of Use to edit with a current or served criminal conviction or record by itself. However, this may be considered among the risk factors as part of the application of this policy. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Volunteer communities on individual Wikimedia websites may choose to set and enforce stronger policies in this regard. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Minor safety at events == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation is committed to ensuring a safe and positive experience for minors and young attendees at events (both online and offline). Always refer to and enforce the [[Special:MyLanguage/Policy:Friendly space policy|Friendly Space Policy]] for all events that are supported, hosted or funded by the Wikimedia Foundation. </div> == {{int string|faq}} == <div lang="en" dir="ltr" class="mw-content-ltr"> === How were the details of this policy informed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Between January and June 2023, [[:m:Special:MyLanguage/Trust and Safety|the Wikimedia Foundation's Trust and Safety team]] undertook extensive research of existing community practices and policies around child protection. These were analyzed in combination with the approaches taken by other organizations of a similar size and with websites using a similar system of community-led governance and moderation, general industry best practices, the [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Foundation's 2023 Child Rights Impact Assessment]], and input from subject-matter experts. To this end, we undertook interviews with trusted volunteer community groups with [[Special:MyLanguage/Policy:Access to nonpublic personal data policy|access to nonpublic personal data]], many of whom have encountered these issues in the past. The policy was last revised in October 2025 to facilitate more consistent global standards. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How does this policy interact with my community's policies? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> There are a number of communities with explicit policies on child protection. This policy is intended to complement local policies on child protection where these exist and are enforced. Communities may create and enforce local project policies going beyond the shared minimal standards this topic-specific policy provides. Situations may also continue to be escalated to the Trust and Safety team by any community member. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How long does it take for an action to be issued under this policy? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Cases involving CSAM uploads are handled immediately after processing a complaint. The Foundation follows statutory expectations in the United States in processing these types of issues. Other matters may vary depending on the nature of the report. Most cases take between 3–4 weeks to investigate and take action on. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Can actions taken under this policy be appealed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In general, actions related to content takedowns (discussed under the CSAM section above) are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]]. However, if you have reported a user for potentially violating this policy and the Trust and Safety team declines to act, or takes action you believe inadequate, this can typically be appealed. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How will this policy be modified? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Legal Department of the Wikimedia Foundation periodically reviews and updates this policy as part of its regular policy maintenance processes. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Glossary == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Child Sexual Abuse Material (CSAM)''': Any content that depicts sexually explicit activity involving a minor. In the United States this is legally known as "child pornography". </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Minor''': A person under the age of majority in their home country. For Wikimedia's purposes, we use the age of majority in the United States, which is 18. In other countries the age may differ, which can impact the legality of your actions on the projects as they relate to minors. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Pedophilia''': A paraphilia involving an attraction to pre-pubescent minors. This term is sometimes used colloquially as referring to anyone who abuses children, but its use as a clinical definition is much narrower. </div> 3fs26qk2kexv097sb8081ierzpi6jwd 582967 582965 2026-05-29T23:48:59Z Bayahiu 267790 Created page with "* Media yang menggambarkan koloni naturis atau nudis yang konteksnya terbukti tak seksual * Media yang menunjukkan konteks ilmiah, medis, atau agama (contoh, gambar yang dipakai di Wikipedia untuk mengilustrasi kondisi medis pada anak di bawah umur)" 582967 wikitext text/x-wiki <languages /> {{policy-staff}} '''Kebijakan Pemberantasan Eksploitasi Anak Daring''' adalah seperangkat pedoman dan [[Special:MyLanguage/Policy:Office actions/procedures|tata cara]] mengenai perubahan pada atau penghapusan atas muatan di proyek Wikimedia, atau tindakan terhadap orang-orang tertentu, yang dilakukan oleh anggota staf Yayasan setelah menerima satu atau lebih pengaduan yang sah dari komunitas relawan atau masyarakat, dan/atau sebagaimana diwajibkan hukum. Kebijakan ini mendukung kebijakan yang sudah ada seputar perilaku pengguna, misal [[Special:MyLanguage/Policy:Universal Code of Conduct|Kode Etik Universal]], [[:m:Special:MyLanguage/WMF Global Ban Policy|Kebijakan Pelarangan Global Yayasan Wikimedia]], dan [[Special:MyLanguage/Policy:Office actions|Kebijakan Tindakan Resmi]]. Ia berfungsi untuk meformalkan kebijakan "tak tertulis" yang ada dan perkara abu-abu serupa di antara semua kebijakan tadi. Ia juga mendukung komitmen Yayasan untuk melindungi hak anak yang tertera di [[Special:MyLanguage/Policy:Human Rights Policy|Kebijakan Hak Asasi Manusia]] serta anjuran yang dibuat dalam [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Penilaian Dampak Hak Anak 2023 dari Yayasan]]. Semua tindakan resmi dilakukan sesuai [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Pengguna]]. <span id="Purpose_and_scope"></span> == Tujuan dan lingkup == Proyek Wikimedia menarik kontributor dari berbagai latar belakang, mencakup rentang demografis yang luas. Mengingat keragaman ini, beberapa relawan, termasuk anak di bawah umur, secara bawaan lebih berisiko dan berpotensi rentan akan eksploitasi dan tingkat pelecehan yang tak berimbang. Yayasan Wikimedia punya kebijakan yang sangat melarang konten atau kegiatan yang mengeksploitasi secara seksual atau membahayakan anak di bawah umur. Kebijakan ini [[:m:Special:MyLanguage/Child sexual exploitation policy project|dikembangkan]] setelah perbincangan luas dengan dan masukan dari komunitas, industri dan pakar bidang terkait, serta pemangku kepentingan staf Yayasan. Ia terakhir dimutakhirkan pada Oktober 2025. Setiap pemutakhiran pada kebijakan ini akan dicatat sesegeranya, tetapi dapat berlaku sebelum dokumen publiknya diubah. Pertayaan tentang perubahan atau praktik saat ini dapat diajukan di laman pembicaraan atau dikirim ke {{Nospam|ca|wikimedia.org}}. <span id="Child_sexual_abuse_material_(&quot;CSAM&quot;)"></span> == Bahan pelecehan seksual anak ("BPSA") == Pengertian bahan pelecehan seksual anak ("BPSA") dalam praktik terbaik industri sangatlah luas dan mencakup berbagai subjek dan tindakan. Secara umum, BPSA merujuk ke konten apa pun yang menggambarkan kegiatan seksual eksplisit yang melibatkan anak. Gambaran visual meliputi foto, video, siaran langsung, dan gambar digital atau yang dihasilkan komputer, termasuk konten yang dihasilkan AI, yang tak dapat dibedakan dari anak di bawah umur yang sebenarnya. BPSA secara hukum dikenal sebagai "pornografi anak", meski istilah ini umumnya dicela. Informasi tambahan termasuk pengertian tersedia dari pertubuhan khusus bidang ini termasuk [//www.rainn.org/news/what-child-sexual-abuse-material-csam RAINN], [//www.missingkids.org/theissues/csam Pusat Nasional untuk Anak Hilang dan Tereksploitasi], dan [//inhope.org/EN/articles/child-sexual-abuse-material INHOPE]. Bahan di situs Wikimedia dimaksudkan hanya untuk [[Special:MyLanguage/Policy:Terms of Use#3|tujuan informasi umum]], yang menjadi dasar pengertian kami akan BPSA. Ini mencakup semua bentuk teks atau media — penggambaran orang sungguhan, ciptaan komputer, maupun ilustrasi. Berdasarkan kebijakan ini, Anda tidak boleh mengunggah bahan yang menggambarkan eksploitasi seksual anak di bawah umur — yaitu, orang di bawah usia 18 tahun. Ini termasuk gambar diri Anda sendiri. <span id="Prohibited_content"></span> === Konten terlarang === '''Konten terlarang''' mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Tubuh telanjang dengan fokus pada bagian kelamin, di mana gambar tersebut tidak mempunyai nilai mendidik yang jelas yang selaras dengan tujuan proyek (lihat rincian lebih lanjut di bawah) * Hubungan badan yang tersirat atau gamblang dengan atau di dekat anak di bawah umur * Simulasi kegiatan seksual (termasuk jika anak di bawah umurnya berpakaian lengkap) * Masturbasi * Anak di bawah umur yang digambarkan sedang atau terlibat dalam kegiatan seksual dengan mainan seks * "Perilaku eksplisit seksual" lainnya sebagaimana diartikan dalam hukum Amerika Serikat ([//www.law.cornell.edu/uscode/text/18/2256 18 U.S. Code § 2256]) Berbagi tautan ke (atau yang ditujukan sebagai tautan ke) bahan tersebut juga melanggar kebijakan ini. Bahan lain dapat dihapus oleh Yayasan atas kebijaksanaan departemen Hukum sebagai [[Special:MyLanguage/Policy:Office actions#primaryactions|tindakan resmi utama]] sesuai dengan [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Penggunaan]]. <span id="Situations_and_content_outside_the_scope_of_this_policy"></span> === Keadaan dan konten di luar lingkup kebijkan ini === Dalam beberapa perkara langka, gambar yang dapat dihapus pada platform lain mungkin dijaga di proyek Wikimedia selama bernilai mendidik, medis, atau ilmiah yang mendukung misi pengetahuan bebas Wikimedia. Contoh konten yang ''mungkin'' diizinkan di situs kami mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Media dengan keberartian budaya atau sejarah yang dapat dibuktikan (contoh, [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q233383|Phan Thi Kim Phuc]]) * Representasi seni berupa anak telanjang dengan nilai mendidik yang dapat dibuktikan (misal, tetapi tak terbatas pada [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q309227|lolikon]], lolita, kartun bersejarah, gambar, lukisan, atau foto) * Media dari film, acara televisi, atau lukisan/gambar dari seniman tersohor * Anak di bawah umur dengan pakaian minim (misal pakaian renang, pakaian atletik) di lingkungan panggung atau persaingan misal ajang terkenal atau acara olahraga * Media yang menggambarkan koloni naturis atau nudis yang konteksnya terbukti tak seksual * Media yang menunjukkan konteks ilmiah, medis, atau agama (contoh, gambar yang dipakai di Wikipedia untuk mengilustrasi kondisi medis pada anak di bawah umur) <div lang="en" dir="ltr" class="mw-content-ltr"> === Reporting violations === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you come across material that you believe to be in violation of this policy, '''please report it to the Wikimedia Foundation immediately'''. You can send links to the material (or other links that may help us locate the material) to {{Nospam|legal-reports|wikimedia.org}}. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you are a volunteer administrator, you should also feel empowered to delete or suppress the content per the editorial policies of your language version of the project. The legal-reports address is monitored by the Trust and Safety team in collaboration with the Foundation's Legal team. Material sent there will be evaluated and, if in violation of applicable policy, removed and reported as documented below. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe yourself to be in immediate danger of threats of physical harm, contact your local law enforcement or contact [[:m:Special:MyLanguage/Threats of harm|Wikimedia's emergency email address]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation, as hosts of the Wikimedia websites and in compliance with applicable law, will remove apparent CSAM upon its discovery and report it to [//www.missingkids.org{{#ifeq:{{#translation:}}|/es|/es}} the National Center for Missing and Exploited Children]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Accounts found to have uploaded such material will be immediately locked in accordance with the [[Special:MyLanguage/Policy:Office actions|Office Actions Policy]]. Actions related to the upload of CSAM are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]] due to the nature of the violation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Content that promotes, supports or encourages child exploitation == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Section 4 of the [[Special:MyLanguage/Policy:Terms of Use|Wikimedia Terms of Use]], "Refraining from certain activities", prohibits "encouraging, grooming, or advocating for others to create or share [CSAM]". You may not post material, through text or other means, which promotes, encourages, or advocates for child sexual exploitation, or which seeks or requests abusive material. This includes but is not limited to: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * Content that defends, advocates for, supports, or encourages participation in sexual relations involving minors * Content that expresses the view that sexual or romantic relationships with adults are not harmful to children * Self-identification as sexually attracted to minors * Attempts to ascertain the age and/or personal identity of other users, or attempts to coerce them into revealing this information * Attempts to move discussions with minors to off-platform venues, private or public </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Please note that it is not a violation of this policy to merely edit content in the topic area of child abuse or pedophilia in good faith and consistent with the editorial policies of a specific language version of the project. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Reporting violations === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe a user is in violation of this policy, please report this to the Trust and Safety team by email to {{Nospam|ca|wikimedia.org}}. Please include as much information about the situation as possible that you feel comfortable sharing, ideally including links to edits or uploads that are problematic. You may use the process [[:m:Special:MyLanguage/WMF Global Ban Policy#requesting|documented in the Global Ban Policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Upon receipt of a report, the Trust and Safety team will open an investigation into the incident(s) in accordance with the existing [[:m:Special:MyLanguage/WMF Global Ban Policy|Global Ban Policy]]. These investigations will follow the process and timeline as documented [[Special:MyLanguage/Policy:Office actions#requesting|in the latter policy on the Foundation Governance wiki]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Criminal convictions for child abuse == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It is not necessarily a violation of the Wikimedia Foundation Terms of Use to edit with a current or served criminal conviction or record by itself. However, this may be considered among the risk factors as part of the application of this policy. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Volunteer communities on individual Wikimedia websites may choose to set and enforce stronger policies in this regard. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Minor safety at events == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation is committed to ensuring a safe and positive experience for minors and young attendees at events (both online and offline). Always refer to and enforce the [[Special:MyLanguage/Policy:Friendly space policy|Friendly Space Policy]] for all events that are supported, hosted or funded by the Wikimedia Foundation. </div> == {{int string|faq}} == <div lang="en" dir="ltr" class="mw-content-ltr"> === How were the details of this policy informed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Between January and June 2023, [[:m:Special:MyLanguage/Trust and Safety|the Wikimedia Foundation's Trust and Safety team]] undertook extensive research of existing community practices and policies around child protection. These were analyzed in combination with the approaches taken by other organizations of a similar size and with websites using a similar system of community-led governance and moderation, general industry best practices, the [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Foundation's 2023 Child Rights Impact Assessment]], and input from subject-matter experts. To this end, we undertook interviews with trusted volunteer community groups with [[Special:MyLanguage/Policy:Access to nonpublic personal data policy|access to nonpublic personal data]], many of whom have encountered these issues in the past. The policy was last revised in October 2025 to facilitate more consistent global standards. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How does this policy interact with my community's policies? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> There are a number of communities with explicit policies on child protection. This policy is intended to complement local policies on child protection where these exist and are enforced. Communities may create and enforce local project policies going beyond the shared minimal standards this topic-specific policy provides. Situations may also continue to be escalated to the Trust and Safety team by any community member. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How long does it take for an action to be issued under this policy? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Cases involving CSAM uploads are handled immediately after processing a complaint. The Foundation follows statutory expectations in the United States in processing these types of issues. Other matters may vary depending on the nature of the report. Most cases take between 3–4 weeks to investigate and take action on. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Can actions taken under this policy be appealed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In general, actions related to content takedowns (discussed under the CSAM section above) are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]]. However, if you have reported a user for potentially violating this policy and the Trust and Safety team declines to act, or takes action you believe inadequate, this can typically be appealed. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How will this policy be modified? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Legal Department of the Wikimedia Foundation periodically reviews and updates this policy as part of its regular policy maintenance processes. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Glossary == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Child Sexual Abuse Material (CSAM)''': Any content that depicts sexually explicit activity involving a minor. In the United States this is legally known as "child pornography". </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Minor''': A person under the age of majority in their home country. For Wikimedia's purposes, we use the age of majority in the United States, which is 18. In other countries the age may differ, which can impact the legality of your actions on the projects as they relate to minors. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Pedophilia''': A paraphilia involving an attraction to pre-pubescent minors. This term is sometimes used colloquially as referring to anyone who abuses children, but its use as a clinical definition is much narrower. </div> pq9abf6pfouw66srn55fz55l78oeo78 582969 582967 2026-05-29T23:49:24Z Bayahiu 267790 Created page with "=== Melaporkan pelanggaran ===" 582969 wikitext text/x-wiki <languages /> {{policy-staff}} '''Kebijakan Pemberantasan Eksploitasi Anak Daring''' adalah seperangkat pedoman dan [[Special:MyLanguage/Policy:Office actions/procedures|tata cara]] mengenai perubahan pada atau penghapusan atas muatan di proyek Wikimedia, atau tindakan terhadap orang-orang tertentu, yang dilakukan oleh anggota staf Yayasan setelah menerima satu atau lebih pengaduan yang sah dari komunitas relawan atau masyarakat, dan/atau sebagaimana diwajibkan hukum. Kebijakan ini mendukung kebijakan yang sudah ada seputar perilaku pengguna, misal [[Special:MyLanguage/Policy:Universal Code of Conduct|Kode Etik Universal]], [[:m:Special:MyLanguage/WMF Global Ban Policy|Kebijakan Pelarangan Global Yayasan Wikimedia]], dan [[Special:MyLanguage/Policy:Office actions|Kebijakan Tindakan Resmi]]. Ia berfungsi untuk meformalkan kebijakan "tak tertulis" yang ada dan perkara abu-abu serupa di antara semua kebijakan tadi. Ia juga mendukung komitmen Yayasan untuk melindungi hak anak yang tertera di [[Special:MyLanguage/Policy:Human Rights Policy|Kebijakan Hak Asasi Manusia]] serta anjuran yang dibuat dalam [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Penilaian Dampak Hak Anak 2023 dari Yayasan]]. Semua tindakan resmi dilakukan sesuai [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Pengguna]]. <span id="Purpose_and_scope"></span> == Tujuan dan lingkup == Proyek Wikimedia menarik kontributor dari berbagai latar belakang, mencakup rentang demografis yang luas. Mengingat keragaman ini, beberapa relawan, termasuk anak di bawah umur, secara bawaan lebih berisiko dan berpotensi rentan akan eksploitasi dan tingkat pelecehan yang tak berimbang. Yayasan Wikimedia punya kebijakan yang sangat melarang konten atau kegiatan yang mengeksploitasi secara seksual atau membahayakan anak di bawah umur. Kebijakan ini [[:m:Special:MyLanguage/Child sexual exploitation policy project|dikembangkan]] setelah perbincangan luas dengan dan masukan dari komunitas, industri dan pakar bidang terkait, serta pemangku kepentingan staf Yayasan. Ia terakhir dimutakhirkan pada Oktober 2025. Setiap pemutakhiran pada kebijakan ini akan dicatat sesegeranya, tetapi dapat berlaku sebelum dokumen publiknya diubah. Pertayaan tentang perubahan atau praktik saat ini dapat diajukan di laman pembicaraan atau dikirim ke {{Nospam|ca|wikimedia.org}}. <span id="Child_sexual_abuse_material_(&quot;CSAM&quot;)"></span> == Bahan pelecehan seksual anak ("BPSA") == Pengertian bahan pelecehan seksual anak ("BPSA") dalam praktik terbaik industri sangatlah luas dan mencakup berbagai subjek dan tindakan. Secara umum, BPSA merujuk ke konten apa pun yang menggambarkan kegiatan seksual eksplisit yang melibatkan anak. Gambaran visual meliputi foto, video, siaran langsung, dan gambar digital atau yang dihasilkan komputer, termasuk konten yang dihasilkan AI, yang tak dapat dibedakan dari anak di bawah umur yang sebenarnya. BPSA secara hukum dikenal sebagai "pornografi anak", meski istilah ini umumnya dicela. Informasi tambahan termasuk pengertian tersedia dari pertubuhan khusus bidang ini termasuk [//www.rainn.org/news/what-child-sexual-abuse-material-csam RAINN], [//www.missingkids.org/theissues/csam Pusat Nasional untuk Anak Hilang dan Tereksploitasi], dan [//inhope.org/EN/articles/child-sexual-abuse-material INHOPE]. Bahan di situs Wikimedia dimaksudkan hanya untuk [[Special:MyLanguage/Policy:Terms of Use#3|tujuan informasi umum]], yang menjadi dasar pengertian kami akan BPSA. Ini mencakup semua bentuk teks atau media — penggambaran orang sungguhan, ciptaan komputer, maupun ilustrasi. Berdasarkan kebijakan ini, Anda tidak boleh mengunggah bahan yang menggambarkan eksploitasi seksual anak di bawah umur — yaitu, orang di bawah usia 18 tahun. Ini termasuk gambar diri Anda sendiri. <span id="Prohibited_content"></span> === Konten terlarang === '''Konten terlarang''' mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Tubuh telanjang dengan fokus pada bagian kelamin, di mana gambar tersebut tidak mempunyai nilai mendidik yang jelas yang selaras dengan tujuan proyek (lihat rincian lebih lanjut di bawah) * Hubungan badan yang tersirat atau gamblang dengan atau di dekat anak di bawah umur * Simulasi kegiatan seksual (termasuk jika anak di bawah umurnya berpakaian lengkap) * Masturbasi * Anak di bawah umur yang digambarkan sedang atau terlibat dalam kegiatan seksual dengan mainan seks * "Perilaku eksplisit seksual" lainnya sebagaimana diartikan dalam hukum Amerika Serikat ([//www.law.cornell.edu/uscode/text/18/2256 18 U.S. Code § 2256]) Berbagi tautan ke (atau yang ditujukan sebagai tautan ke) bahan tersebut juga melanggar kebijakan ini. Bahan lain dapat dihapus oleh Yayasan atas kebijaksanaan departemen Hukum sebagai [[Special:MyLanguage/Policy:Office actions#primaryactions|tindakan resmi utama]] sesuai dengan [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Penggunaan]]. <span id="Situations_and_content_outside_the_scope_of_this_policy"></span> === Keadaan dan konten di luar lingkup kebijkan ini === Dalam beberapa perkara langka, gambar yang dapat dihapus pada platform lain mungkin dijaga di proyek Wikimedia selama bernilai mendidik, medis, atau ilmiah yang mendukung misi pengetahuan bebas Wikimedia. Contoh konten yang ''mungkin'' diizinkan di situs kami mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Media dengan keberartian budaya atau sejarah yang dapat dibuktikan (contoh, [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q233383|Phan Thi Kim Phuc]]) * Representasi seni berupa anak telanjang dengan nilai mendidik yang dapat dibuktikan (misal, tetapi tak terbatas pada [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q309227|lolikon]], lolita, kartun bersejarah, gambar, lukisan, atau foto) * Media dari film, acara televisi, atau lukisan/gambar dari seniman tersohor * Anak di bawah umur dengan pakaian minim (misal pakaian renang, pakaian atletik) di lingkungan panggung atau persaingan misal ajang terkenal atau acara olahraga * Media yang menggambarkan koloni naturis atau nudis yang konteksnya terbukti tak seksual * Media yang menunjukkan konteks ilmiah, medis, atau agama (contoh, gambar yang dipakai di Wikipedia untuk mengilustrasi kondisi medis pada anak di bawah umur) <span id="Reporting_violations"></span> === Melaporkan pelanggaran === <div lang="en" dir="ltr" class="mw-content-ltr"> If you come across material that you believe to be in violation of this policy, '''please report it to the Wikimedia Foundation immediately'''. You can send links to the material (or other links that may help us locate the material) to {{Nospam|legal-reports|wikimedia.org}}. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you are a volunteer administrator, you should also feel empowered to delete or suppress the content per the editorial policies of your language version of the project. The legal-reports address is monitored by the Trust and Safety team in collaboration with the Foundation's Legal team. Material sent there will be evaluated and, if in violation of applicable policy, removed and reported as documented below. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe yourself to be in immediate danger of threats of physical harm, contact your local law enforcement or contact [[:m:Special:MyLanguage/Threats of harm|Wikimedia's emergency email address]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation, as hosts of the Wikimedia websites and in compliance with applicable law, will remove apparent CSAM upon its discovery and report it to [//www.missingkids.org{{#ifeq:{{#translation:}}|/es|/es}} the National Center for Missing and Exploited Children]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Accounts found to have uploaded such material will be immediately locked in accordance with the [[Special:MyLanguage/Policy:Office actions|Office Actions Policy]]. Actions related to the upload of CSAM are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]] due to the nature of the violation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Content that promotes, supports or encourages child exploitation == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Section 4 of the [[Special:MyLanguage/Policy:Terms of Use|Wikimedia Terms of Use]], "Refraining from certain activities", prohibits "encouraging, grooming, or advocating for others to create or share [CSAM]". You may not post material, through text or other means, which promotes, encourages, or advocates for child sexual exploitation, or which seeks or requests abusive material. This includes but is not limited to: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * Content that defends, advocates for, supports, or encourages participation in sexual relations involving minors * Content that expresses the view that sexual or romantic relationships with adults are not harmful to children * Self-identification as sexually attracted to minors * Attempts to ascertain the age and/or personal identity of other users, or attempts to coerce them into revealing this information * Attempts to move discussions with minors to off-platform venues, private or public </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Please note that it is not a violation of this policy to merely edit content in the topic area of child abuse or pedophilia in good faith and consistent with the editorial policies of a specific language version of the project. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Reporting violations === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe a user is in violation of this policy, please report this to the Trust and Safety team by email to {{Nospam|ca|wikimedia.org}}. Please include as much information about the situation as possible that you feel comfortable sharing, ideally including links to edits or uploads that are problematic. You may use the process [[:m:Special:MyLanguage/WMF Global Ban Policy#requesting|documented in the Global Ban Policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Upon receipt of a report, the Trust and Safety team will open an investigation into the incident(s) in accordance with the existing [[:m:Special:MyLanguage/WMF Global Ban Policy|Global Ban Policy]]. These investigations will follow the process and timeline as documented [[Special:MyLanguage/Policy:Office actions#requesting|in the latter policy on the Foundation Governance wiki]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Criminal convictions for child abuse == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It is not necessarily a violation of the Wikimedia Foundation Terms of Use to edit with a current or served criminal conviction or record by itself. However, this may be considered among the risk factors as part of the application of this policy. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Volunteer communities on individual Wikimedia websites may choose to set and enforce stronger policies in this regard. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Minor safety at events == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation is committed to ensuring a safe and positive experience for minors and young attendees at events (both online and offline). Always refer to and enforce the [[Special:MyLanguage/Policy:Friendly space policy|Friendly Space Policy]] for all events that are supported, hosted or funded by the Wikimedia Foundation. </div> == {{int string|faq}} == <div lang="en" dir="ltr" class="mw-content-ltr"> === How were the details of this policy informed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Between January and June 2023, [[:m:Special:MyLanguage/Trust and Safety|the Wikimedia Foundation's Trust and Safety team]] undertook extensive research of existing community practices and policies around child protection. These were analyzed in combination with the approaches taken by other organizations of a similar size and with websites using a similar system of community-led governance and moderation, general industry best practices, the [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Foundation's 2023 Child Rights Impact Assessment]], and input from subject-matter experts. To this end, we undertook interviews with trusted volunteer community groups with [[Special:MyLanguage/Policy:Access to nonpublic personal data policy|access to nonpublic personal data]], many of whom have encountered these issues in the past. The policy was last revised in October 2025 to facilitate more consistent global standards. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How does this policy interact with my community's policies? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> There are a number of communities with explicit policies on child protection. This policy is intended to complement local policies on child protection where these exist and are enforced. Communities may create and enforce local project policies going beyond the shared minimal standards this topic-specific policy provides. Situations may also continue to be escalated to the Trust and Safety team by any community member. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How long does it take for an action to be issued under this policy? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Cases involving CSAM uploads are handled immediately after processing a complaint. The Foundation follows statutory expectations in the United States in processing these types of issues. Other matters may vary depending on the nature of the report. Most cases take between 3–4 weeks to investigate and take action on. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Can actions taken under this policy be appealed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In general, actions related to content takedowns (discussed under the CSAM section above) are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]]. However, if you have reported a user for potentially violating this policy and the Trust and Safety team declines to act, or takes action you believe inadequate, this can typically be appealed. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How will this policy be modified? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Legal Department of the Wikimedia Foundation periodically reviews and updates this policy as part of its regular policy maintenance processes. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Glossary == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Child Sexual Abuse Material (CSAM)''': Any content that depicts sexually explicit activity involving a minor. In the United States this is legally known as "child pornography". </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Minor''': A person under the age of majority in their home country. For Wikimedia's purposes, we use the age of majority in the United States, which is 18. In other countries the age may differ, which can impact the legality of your actions on the projects as they relate to minors. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Pedophilia''': A paraphilia involving an attraction to pre-pubescent minors. This term is sometimes used colloquially as referring to anyone who abuses children, but its use as a clinical definition is much narrower. </div> b4nihcyjdc4b9nynaidnumcfehzw0il 582971 582969 2026-05-29T23:54:25Z Bayahiu 267790 Created page with "Jika ketemu bahan yang Anda yakini berupa pelanggaran kebijakan ini, '''laporkanlah segera ke Yayasan Wikimedia'''. Anda bisa mengirim tautan ke bahan tersebut (atau tautan lain yang dapat membantu kami menemukan bahan itu) kepada $1." 582971 wikitext text/x-wiki <languages /> {{policy-staff}} '''Kebijakan Pemberantasan Eksploitasi Anak Daring''' adalah seperangkat pedoman dan [[Special:MyLanguage/Policy:Office actions/procedures|tata cara]] mengenai perubahan pada atau penghapusan atas muatan di proyek Wikimedia, atau tindakan terhadap orang-orang tertentu, yang dilakukan oleh anggota staf Yayasan setelah menerima satu atau lebih pengaduan yang sah dari komunitas relawan atau masyarakat, dan/atau sebagaimana diwajibkan hukum. Kebijakan ini mendukung kebijakan yang sudah ada seputar perilaku pengguna, misal [[Special:MyLanguage/Policy:Universal Code of Conduct|Kode Etik Universal]], [[:m:Special:MyLanguage/WMF Global Ban Policy|Kebijakan Pelarangan Global Yayasan Wikimedia]], dan [[Special:MyLanguage/Policy:Office actions|Kebijakan Tindakan Resmi]]. Ia berfungsi untuk meformalkan kebijakan "tak tertulis" yang ada dan perkara abu-abu serupa di antara semua kebijakan tadi. Ia juga mendukung komitmen Yayasan untuk melindungi hak anak yang tertera di [[Special:MyLanguage/Policy:Human Rights Policy|Kebijakan Hak Asasi Manusia]] serta anjuran yang dibuat dalam [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Penilaian Dampak Hak Anak 2023 dari Yayasan]]. Semua tindakan resmi dilakukan sesuai [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Pengguna]]. <span id="Purpose_and_scope"></span> == Tujuan dan lingkup == Proyek Wikimedia menarik kontributor dari berbagai latar belakang, mencakup rentang demografis yang luas. Mengingat keragaman ini, beberapa relawan, termasuk anak di bawah umur, secara bawaan lebih berisiko dan berpotensi rentan akan eksploitasi dan tingkat pelecehan yang tak berimbang. Yayasan Wikimedia punya kebijakan yang sangat melarang konten atau kegiatan yang mengeksploitasi secara seksual atau membahayakan anak di bawah umur. Kebijakan ini [[:m:Special:MyLanguage/Child sexual exploitation policy project|dikembangkan]] setelah perbincangan luas dengan dan masukan dari komunitas, industri dan pakar bidang terkait, serta pemangku kepentingan staf Yayasan. Ia terakhir dimutakhirkan pada Oktober 2025. Setiap pemutakhiran pada kebijakan ini akan dicatat sesegeranya, tetapi dapat berlaku sebelum dokumen publiknya diubah. Pertayaan tentang perubahan atau praktik saat ini dapat diajukan di laman pembicaraan atau dikirim ke {{Nospam|ca|wikimedia.org}}. <span id="Child_sexual_abuse_material_(&quot;CSAM&quot;)"></span> == Bahan pelecehan seksual anak ("BPSA") == Pengertian bahan pelecehan seksual anak ("BPSA") dalam praktik terbaik industri sangatlah luas dan mencakup berbagai subjek dan tindakan. Secara umum, BPSA merujuk ke konten apa pun yang menggambarkan kegiatan seksual eksplisit yang melibatkan anak. Gambaran visual meliputi foto, video, siaran langsung, dan gambar digital atau yang dihasilkan komputer, termasuk konten yang dihasilkan AI, yang tak dapat dibedakan dari anak di bawah umur yang sebenarnya. BPSA secara hukum dikenal sebagai "pornografi anak", meski istilah ini umumnya dicela. Informasi tambahan termasuk pengertian tersedia dari pertubuhan khusus bidang ini termasuk [//www.rainn.org/news/what-child-sexual-abuse-material-csam RAINN], [//www.missingkids.org/theissues/csam Pusat Nasional untuk Anak Hilang dan Tereksploitasi], dan [//inhope.org/EN/articles/child-sexual-abuse-material INHOPE]. Bahan di situs Wikimedia dimaksudkan hanya untuk [[Special:MyLanguage/Policy:Terms of Use#3|tujuan informasi umum]], yang menjadi dasar pengertian kami akan BPSA. Ini mencakup semua bentuk teks atau media — penggambaran orang sungguhan, ciptaan komputer, maupun ilustrasi. Berdasarkan kebijakan ini, Anda tidak boleh mengunggah bahan yang menggambarkan eksploitasi seksual anak di bawah umur — yaitu, orang di bawah usia 18 tahun. Ini termasuk gambar diri Anda sendiri. <span id="Prohibited_content"></span> === Konten terlarang === '''Konten terlarang''' mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Tubuh telanjang dengan fokus pada bagian kelamin, di mana gambar tersebut tidak mempunyai nilai mendidik yang jelas yang selaras dengan tujuan proyek (lihat rincian lebih lanjut di bawah) * Hubungan badan yang tersirat atau gamblang dengan atau di dekat anak di bawah umur * Simulasi kegiatan seksual (termasuk jika anak di bawah umurnya berpakaian lengkap) * Masturbasi * Anak di bawah umur yang digambarkan sedang atau terlibat dalam kegiatan seksual dengan mainan seks * "Perilaku eksplisit seksual" lainnya sebagaimana diartikan dalam hukum Amerika Serikat ([//www.law.cornell.edu/uscode/text/18/2256 18 U.S. Code § 2256]) Berbagi tautan ke (atau yang ditujukan sebagai tautan ke) bahan tersebut juga melanggar kebijakan ini. Bahan lain dapat dihapus oleh Yayasan atas kebijaksanaan departemen Hukum sebagai [[Special:MyLanguage/Policy:Office actions#primaryactions|tindakan resmi utama]] sesuai dengan [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Penggunaan]]. <span id="Situations_and_content_outside_the_scope_of_this_policy"></span> === Keadaan dan konten di luar lingkup kebijkan ini === Dalam beberapa perkara langka, gambar yang dapat dihapus pada platform lain mungkin dijaga di proyek Wikimedia selama bernilai mendidik, medis, atau ilmiah yang mendukung misi pengetahuan bebas Wikimedia. Contoh konten yang ''mungkin'' diizinkan di situs kami mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Media dengan keberartian budaya atau sejarah yang dapat dibuktikan (contoh, [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q233383|Phan Thi Kim Phuc]]) * Representasi seni berupa anak telanjang dengan nilai mendidik yang dapat dibuktikan (misal, tetapi tak terbatas pada [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q309227|lolikon]], lolita, kartun bersejarah, gambar, lukisan, atau foto) * Media dari film, acara televisi, atau lukisan/gambar dari seniman tersohor * Anak di bawah umur dengan pakaian minim (misal pakaian renang, pakaian atletik) di lingkungan panggung atau persaingan misal ajang terkenal atau acara olahraga * Media yang menggambarkan koloni naturis atau nudis yang konteksnya terbukti tak seksual * Media yang menunjukkan konteks ilmiah, medis, atau agama (contoh, gambar yang dipakai di Wikipedia untuk mengilustrasi kondisi medis pada anak di bawah umur) <span id="Reporting_violations"></span> === Melaporkan pelanggaran === Jika ketemu bahan yang Anda yakini berupa pelanggaran kebijakan ini, '''laporkanlah segera ke Yayasan Wikimedia'''. Anda bisa mengirim tautan ke bahan tersebut (atau tautan lain yang dapat membantu kami menemukan bahan itu) kepada {{Nospam|legal-reports|wikimedia.org}}. <div lang="en" dir="ltr" class="mw-content-ltr"> If you are a volunteer administrator, you should also feel empowered to delete or suppress the content per the editorial policies of your language version of the project. The legal-reports address is monitored by the Trust and Safety team in collaboration with the Foundation's Legal team. Material sent there will be evaluated and, if in violation of applicable policy, removed and reported as documented below. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe yourself to be in immediate danger of threats of physical harm, contact your local law enforcement or contact [[:m:Special:MyLanguage/Threats of harm|Wikimedia's emergency email address]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation, as hosts of the Wikimedia websites and in compliance with applicable law, will remove apparent CSAM upon its discovery and report it to [//www.missingkids.org{{#ifeq:{{#translation:}}|/es|/es}} the National Center for Missing and Exploited Children]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Accounts found to have uploaded such material will be immediately locked in accordance with the [[Special:MyLanguage/Policy:Office actions|Office Actions Policy]]. Actions related to the upload of CSAM are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]] due to the nature of the violation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Content that promotes, supports or encourages child exploitation == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Section 4 of the [[Special:MyLanguage/Policy:Terms of Use|Wikimedia Terms of Use]], "Refraining from certain activities", prohibits "encouraging, grooming, or advocating for others to create or share [CSAM]". You may not post material, through text or other means, which promotes, encourages, or advocates for child sexual exploitation, or which seeks or requests abusive material. This includes but is not limited to: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * Content that defends, advocates for, supports, or encourages participation in sexual relations involving minors * Content that expresses the view that sexual or romantic relationships with adults are not harmful to children * Self-identification as sexually attracted to minors * Attempts to ascertain the age and/or personal identity of other users, or attempts to coerce them into revealing this information * Attempts to move discussions with minors to off-platform venues, private or public </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Please note that it is not a violation of this policy to merely edit content in the topic area of child abuse or pedophilia in good faith and consistent with the editorial policies of a specific language version of the project. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Reporting violations === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe a user is in violation of this policy, please report this to the Trust and Safety team by email to {{Nospam|ca|wikimedia.org}}. Please include as much information about the situation as possible that you feel comfortable sharing, ideally including links to edits or uploads that are problematic. You may use the process [[:m:Special:MyLanguage/WMF Global Ban Policy#requesting|documented in the Global Ban Policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Upon receipt of a report, the Trust and Safety team will open an investigation into the incident(s) in accordance with the existing [[:m:Special:MyLanguage/WMF Global Ban Policy|Global Ban Policy]]. These investigations will follow the process and timeline as documented [[Special:MyLanguage/Policy:Office actions#requesting|in the latter policy on the Foundation Governance wiki]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Criminal convictions for child abuse == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It is not necessarily a violation of the Wikimedia Foundation Terms of Use to edit with a current or served criminal conviction or record by itself. However, this may be considered among the risk factors as part of the application of this policy. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Volunteer communities on individual Wikimedia websites may choose to set and enforce stronger policies in this regard. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Minor safety at events == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation is committed to ensuring a safe and positive experience for minors and young attendees at events (both online and offline). Always refer to and enforce the [[Special:MyLanguage/Policy:Friendly space policy|Friendly Space Policy]] for all events that are supported, hosted or funded by the Wikimedia Foundation. </div> == {{int string|faq}} == <div lang="en" dir="ltr" class="mw-content-ltr"> === How were the details of this policy informed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Between January and June 2023, [[:m:Special:MyLanguage/Trust and Safety|the Wikimedia Foundation's Trust and Safety team]] undertook extensive research of existing community practices and policies around child protection. These were analyzed in combination with the approaches taken by other organizations of a similar size and with websites using a similar system of community-led governance and moderation, general industry best practices, the [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Foundation's 2023 Child Rights Impact Assessment]], and input from subject-matter experts. To this end, we undertook interviews with trusted volunteer community groups with [[Special:MyLanguage/Policy:Access to nonpublic personal data policy|access to nonpublic personal data]], many of whom have encountered these issues in the past. The policy was last revised in October 2025 to facilitate more consistent global standards. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How does this policy interact with my community's policies? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> There are a number of communities with explicit policies on child protection. This policy is intended to complement local policies on child protection where these exist and are enforced. Communities may create and enforce local project policies going beyond the shared minimal standards this topic-specific policy provides. Situations may also continue to be escalated to the Trust and Safety team by any community member. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How long does it take for an action to be issued under this policy? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Cases involving CSAM uploads are handled immediately after processing a complaint. The Foundation follows statutory expectations in the United States in processing these types of issues. Other matters may vary depending on the nature of the report. Most cases take between 3–4 weeks to investigate and take action on. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Can actions taken under this policy be appealed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In general, actions related to content takedowns (discussed under the CSAM section above) are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]]. However, if you have reported a user for potentially violating this policy and the Trust and Safety team declines to act, or takes action you believe inadequate, this can typically be appealed. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How will this policy be modified? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Legal Department of the Wikimedia Foundation periodically reviews and updates this policy as part of its regular policy maintenance processes. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Glossary == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Child Sexual Abuse Material (CSAM)''': Any content that depicts sexually explicit activity involving a minor. In the United States this is legally known as "child pornography". </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Minor''': A person under the age of majority in their home country. For Wikimedia's purposes, we use the age of majority in the United States, which is 18. In other countries the age may differ, which can impact the legality of your actions on the projects as they relate to minors. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Pedophilia''': A paraphilia involving an attraction to pre-pubescent minors. This term is sometimes used colloquially as referring to anyone who abuses children, but its use as a clinical definition is much narrower. </div> lxdpypqvay24flfcz5hffgxhr9ifekh 582973 582971 2026-05-29T23:55:49Z Bayahiu 267790 582973 wikitext text/x-wiki <languages /> {{policy-staff}} '''Kebijakan Pemberantasan Eksploitasi Anak Daring''' adalah seperangkat pedoman dan [[Special:MyLanguage/Policy:Office actions/procedures|tata cara]] mengenai perubahan pada atau penghapusan atas muatan di proyek Wikimedia, atau tindakan terhadap orang-orang tertentu, yang dilakukan oleh anggota staf Yayasan setelah menerima satu atau lebih pengaduan yang sah dari komunitas relawan atau masyarakat, dan/atau sebagaimana diwajibkan hukum. Kebijakan ini mendukung kebijakan yang sudah ada seputar perilaku pengguna, misal [[Special:MyLanguage/Policy:Universal Code of Conduct|Kode Etik Universal]], [[:m:Special:MyLanguage/WMF Global Ban Policy|Kebijakan Pelarangan Global Yayasan Wikimedia]], dan [[Special:MyLanguage/Policy:Office actions|Kebijakan Tindakan Resmi]]. Ia berfungsi untuk meformalkan kebijakan "tak tertulis" yang ada dan perkara abu-abu serupa di antara semua kebijakan tadi. Ia juga mendukung komitmen Yayasan untuk melindungi hak anak yang tertera di [[Special:MyLanguage/Policy:Human Rights Policy|Kebijakan Hak Asasi Manusia]] serta anjuran yang dibuat dalam [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Penilaian Dampak Hak Anak 2023 dari Yayasan]]. Semua tindakan resmi dilakukan sesuai [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Pengguna]]. <span id="Purpose_and_scope"></span> == Tujuan dan lingkup == Proyek Wikimedia menarik kontributor dari berbagai latar belakang, mencakup rentang demografis yang luas. Mengingat keragaman ini, beberapa relawan, termasuk anak di bawah umur, secara bawaan lebih berisiko dan berpotensi rentan akan eksploitasi dan tingkat pelecehan yang tak berimbang. Yayasan Wikimedia punya kebijakan yang sangat melarang muatan atau kegiatan yang mengeksploitasi secara seksual atau membahayakan anak di bawah umur. Kebijakan ini [[:m:Special:MyLanguage/Child sexual exploitation policy project|dikembangkan]] setelah perbincangan luas dengan dan masukan dari komunitas, industri dan pakar bidang terkait, serta pemangku kepentingan staf Yayasan. Ia terakhir dimutakhirkan pada Oktober 2025. Setiap pemutakhiran pada kebijakan ini akan dicatat sesegeranya, tetapi dapat berlaku sebelum dokumen publiknya diubah. Pertayaan tentang perubahan atau praktik saat ini dapat diajukan di laman pembicaraan atau dikirim ke {{Nospam|ca|wikimedia.org}}. <span id="Child_sexual_abuse_material_(&quot;CSAM&quot;)"></span> == Bahan pelecehan seksual anak ("BPSA") == Pengertian bahan pelecehan seksual anak ("BPSA") dalam praktik terbaik industri sangatlah luas dan mencakup berbagai subjek dan tindakan. Secara umum, BPSA merujuk ke konten apa pun yang menggambarkan kegiatan seksual eksplisit yang melibatkan anak. Gambaran visual meliputi foto, video, siaran langsung, dan gambar digital atau yang dihasilkan komputer, termasuk konten yang dihasilkan AI, yang tak dapat dibedakan dari anak di bawah umur yang sebenarnya. BPSA secara hukum dikenal sebagai "pornografi anak", meski istilah ini umumnya dicela. Informasi tambahan termasuk pengertian tersedia dari pertubuhan khusus bidang ini termasuk [//www.rainn.org/news/what-child-sexual-abuse-material-csam RAINN], [//www.missingkids.org/theissues/csam Pusat Nasional untuk Anak Hilang dan Tereksploitasi], dan [//inhope.org/EN/articles/child-sexual-abuse-material INHOPE]. Bahan di situs Wikimedia dimaksudkan hanya untuk [[Special:MyLanguage/Policy:Terms of Use#3|tujuan informasi umum]], yang menjadi dasar pengertian kami akan BPSA. Ini mencakup semua bentuk teks atau media — penggambaran orang sungguhan, ciptaan komputer, maupun ilustrasi. Berdasarkan kebijakan ini, Anda tidak boleh mengunggah bahan yang menggambarkan eksploitasi seksual anak di bawah umur — yaitu, orang di bawah usia 18 tahun. Ini termasuk gambar diri Anda sendiri. <span id="Prohibited_content"></span> === Konten terlarang === '''Konten terlarang''' mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Tubuh telanjang dengan fokus pada bagian kelamin, di mana gambar tersebut tidak mempunyai nilai mendidik yang jelas yang selaras dengan tujuan proyek (lihat rincian lebih lanjut di bawah) * Hubungan badan yang tersirat atau gamblang dengan atau di dekat anak di bawah umur * Simulasi kegiatan seksual (termasuk jika anak di bawah umurnya berpakaian lengkap) * Masturbasi * Anak di bawah umur yang digambarkan sedang atau terlibat dalam kegiatan seksual dengan mainan seks * "Perilaku eksplisit seksual" lainnya sebagaimana diartikan dalam hukum Amerika Serikat ([//www.law.cornell.edu/uscode/text/18/2256 18 U.S. Code § 2256]) Berbagi tautan ke (atau yang ditujukan sebagai tautan ke) bahan tersebut juga melanggar kebijakan ini. Bahan lain dapat dihapus oleh Yayasan atas kebijaksanaan departemen Hukum sebagai [[Special:MyLanguage/Policy:Office actions#primaryactions|tindakan resmi utama]] sesuai dengan [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Penggunaan]]. <span id="Situations_and_content_outside_the_scope_of_this_policy"></span> === Keadaan dan konten di luar lingkup kebijkan ini === Dalam beberapa perkara langka, gambar yang dapat dihapus pada platform lain mungkin dijaga di proyek Wikimedia selama bernilai mendidik, medis, atau ilmiah yang mendukung misi pengetahuan bebas Wikimedia. Contoh konten yang ''mungkin'' diizinkan di situs kami mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Media dengan keberartian budaya atau sejarah yang dapat dibuktikan (contoh, [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q233383|Phan Thi Kim Phuc]]) * Representasi seni berupa anak telanjang dengan nilai mendidik yang dapat dibuktikan (misal, tetapi tak terbatas pada [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q309227|lolikon]], lolita, kartun bersejarah, gambar, lukisan, atau foto) * Media dari film, acara televisi, atau lukisan/gambar dari seniman tersohor * Anak di bawah umur dengan pakaian minim (misal pakaian renang, pakaian atletik) di lingkungan panggung atau persaingan misal ajang terkenal atau acara olahraga * Media yang menggambarkan koloni naturis atau nudis yang konteksnya terbukti tak seksual * Media yang menunjukkan konteks ilmiah, medis, atau agama (contoh, gambar yang dipakai di Wikipedia untuk mengilustrasi kondisi medis pada anak di bawah umur) <span id="Reporting_violations"></span> === Melaporkan pelanggaran === Jika ketemu bahan yang Anda yakini berupa pelanggaran kebijakan ini, '''laporkanlah segera ke Yayasan Wikimedia'''. Anda bisa mengirim tautan ke bahan tersebut (atau tautan lain yang dapat membantu kami menemukan bahan itu) kepada {{Nospam|legal-reports|wikimedia.org}}. <div lang="en" dir="ltr" class="mw-content-ltr"> If you are a volunteer administrator, you should also feel empowered to delete or suppress the content per the editorial policies of your language version of the project. The legal-reports address is monitored by the Trust and Safety team in collaboration with the Foundation's Legal team. Material sent there will be evaluated and, if in violation of applicable policy, removed and reported as documented below. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe yourself to be in immediate danger of threats of physical harm, contact your local law enforcement or contact [[:m:Special:MyLanguage/Threats of harm|Wikimedia's emergency email address]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation, as hosts of the Wikimedia websites and in compliance with applicable law, will remove apparent CSAM upon its discovery and report it to [//www.missingkids.org{{#ifeq:{{#translation:}}|/es|/es}} the National Center for Missing and Exploited Children]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Accounts found to have uploaded such material will be immediately locked in accordance with the [[Special:MyLanguage/Policy:Office actions|Office Actions Policy]]. Actions related to the upload of CSAM are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]] due to the nature of the violation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Content that promotes, supports or encourages child exploitation == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Section 4 of the [[Special:MyLanguage/Policy:Terms of Use|Wikimedia Terms of Use]], "Refraining from certain activities", prohibits "encouraging, grooming, or advocating for others to create or share [CSAM]". You may not post material, through text or other means, which promotes, encourages, or advocates for child sexual exploitation, or which seeks or requests abusive material. This includes but is not limited to: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * Content that defends, advocates for, supports, or encourages participation in sexual relations involving minors * Content that expresses the view that sexual or romantic relationships with adults are not harmful to children * Self-identification as sexually attracted to minors * Attempts to ascertain the age and/or personal identity of other users, or attempts to coerce them into revealing this information * Attempts to move discussions with minors to off-platform venues, private or public </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Please note that it is not a violation of this policy to merely edit content in the topic area of child abuse or pedophilia in good faith and consistent with the editorial policies of a specific language version of the project. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Reporting violations === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe a user is in violation of this policy, please report this to the Trust and Safety team by email to {{Nospam|ca|wikimedia.org}}. Please include as much information about the situation as possible that you feel comfortable sharing, ideally including links to edits or uploads that are problematic. You may use the process [[:m:Special:MyLanguage/WMF Global Ban Policy#requesting|documented in the Global Ban Policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Upon receipt of a report, the Trust and Safety team will open an investigation into the incident(s) in accordance with the existing [[:m:Special:MyLanguage/WMF Global Ban Policy|Global Ban Policy]]. These investigations will follow the process and timeline as documented [[Special:MyLanguage/Policy:Office actions#requesting|in the latter policy on the Foundation Governance wiki]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Criminal convictions for child abuse == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It is not necessarily a violation of the Wikimedia Foundation Terms of Use to edit with a current or served criminal conviction or record by itself. However, this may be considered among the risk factors as part of the application of this policy. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Volunteer communities on individual Wikimedia websites may choose to set and enforce stronger policies in this regard. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Minor safety at events == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation is committed to ensuring a safe and positive experience for minors and young attendees at events (both online and offline). Always refer to and enforce the [[Special:MyLanguage/Policy:Friendly space policy|Friendly Space Policy]] for all events that are supported, hosted or funded by the Wikimedia Foundation. </div> == {{int string|faq}} == <div lang="en" dir="ltr" class="mw-content-ltr"> === How were the details of this policy informed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Between January and June 2023, [[:m:Special:MyLanguage/Trust and Safety|the Wikimedia Foundation's Trust and Safety team]] undertook extensive research of existing community practices and policies around child protection. These were analyzed in combination with the approaches taken by other organizations of a similar size and with websites using a similar system of community-led governance and moderation, general industry best practices, the [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Foundation's 2023 Child Rights Impact Assessment]], and input from subject-matter experts. To this end, we undertook interviews with trusted volunteer community groups with [[Special:MyLanguage/Policy:Access to nonpublic personal data policy|access to nonpublic personal data]], many of whom have encountered these issues in the past. The policy was last revised in October 2025 to facilitate more consistent global standards. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How does this policy interact with my community's policies? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> There are a number of communities with explicit policies on child protection. This policy is intended to complement local policies on child protection where these exist and are enforced. Communities may create and enforce local project policies going beyond the shared minimal standards this topic-specific policy provides. Situations may also continue to be escalated to the Trust and Safety team by any community member. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How long does it take for an action to be issued under this policy? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Cases involving CSAM uploads are handled immediately after processing a complaint. The Foundation follows statutory expectations in the United States in processing these types of issues. Other matters may vary depending on the nature of the report. Most cases take between 3–4 weeks to investigate and take action on. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Can actions taken under this policy be appealed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In general, actions related to content takedowns (discussed under the CSAM section above) are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]]. However, if you have reported a user for potentially violating this policy and the Trust and Safety team declines to act, or takes action you believe inadequate, this can typically be appealed. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How will this policy be modified? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Legal Department of the Wikimedia Foundation periodically reviews and updates this policy as part of its regular policy maintenance processes. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Glossary == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Child Sexual Abuse Material (CSAM)''': Any content that depicts sexually explicit activity involving a minor. In the United States this is legally known as "child pornography". </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Minor''': A person under the age of majority in their home country. For Wikimedia's purposes, we use the age of majority in the United States, which is 18. In other countries the age may differ, which can impact the legality of your actions on the projects as they relate to minors. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Pedophilia''': A paraphilia involving an attraction to pre-pubescent minors. This term is sometimes used colloquially as referring to anyone who abuses children, but its use as a clinical definition is much narrower. </div> kfjw5wyul3djsxv9fw6whzqlvqjg4qh 582975 582973 2026-05-29T23:55:58Z Bayahiu 267790 582975 wikitext text/x-wiki <languages /> {{policy-staff}} '''Kebijakan Pemberantasan Eksploitasi Anak Daring''' adalah seperangkat pedoman dan [[Special:MyLanguage/Policy:Office actions/procedures|tata cara]] mengenai perubahan pada atau penghapusan atas muatan di proyek Wikimedia, atau tindakan terhadap orang-orang tertentu, yang dilakukan oleh anggota staf Yayasan setelah menerima satu atau lebih pengaduan yang sah dari komunitas relawan atau masyarakat, dan/atau sebagaimana diwajibkan hukum. Kebijakan ini mendukung kebijakan yang sudah ada seputar perilaku pengguna, misal [[Special:MyLanguage/Policy:Universal Code of Conduct|Kode Etik Universal]], [[:m:Special:MyLanguage/WMF Global Ban Policy|Kebijakan Pelarangan Global Yayasan Wikimedia]], dan [[Special:MyLanguage/Policy:Office actions|Kebijakan Tindakan Resmi]]. Ia berfungsi untuk meformalkan kebijakan "tak tertulis" yang ada dan perkara abu-abu serupa di antara semua kebijakan tadi. Ia juga mendukung komitmen Yayasan untuk melindungi hak anak yang tertera di [[Special:MyLanguage/Policy:Human Rights Policy|Kebijakan Hak Asasi Manusia]] serta anjuran yang dibuat dalam [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Penilaian Dampak Hak Anak 2023 dari Yayasan]]. Semua tindakan resmi dilakukan sesuai [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Pengguna]]. <span id="Purpose_and_scope"></span> == Tujuan dan lingkup == Proyek Wikimedia menarik kontributor dari berbagai latar belakang, mencakup rentang demografis yang luas. Mengingat keragaman ini, beberapa relawan, termasuk anak di bawah umur, secara bawaan lebih berisiko dan berpotensi rentan akan eksploitasi dan tingkat pelecehan yang tak berimbang. Yayasan Wikimedia punya kebijakan yang sangat melarang muatan atau kegiatan yang mengeksploitasi secara seksual atau membahayakan anak di bawah umur. Kebijakan ini [[:m:Special:MyLanguage/Child sexual exploitation policy project|dikembangkan]] setelah perbincangan luas dengan dan masukan dari komunitas, industri dan pakar bidang terkait, serta pemangku kepentingan staf Yayasan. Ia terakhir dimutakhirkan pada Oktober 2025. Setiap pemutakhiran pada kebijakan ini akan dicatat sesegeranya, tetapi dapat berlaku sebelum dokumen publiknya diubah. Pertayaan tentang perubahan atau praktik saat ini dapat diajukan di laman pembicaraan atau dikirim ke {{Nospam|ca|wikimedia.org}}. <span id="Child_sexual_abuse_material_(&quot;CSAM&quot;)"></span> == Bahan pelecehan seksual anak ("BPSA") == Pengertian bahan pelecehan seksual anak ("BPSA") dalam praktik terbaik industri sangatlah luas dan mencakup berbagai subjek dan tindakan. Secara umum, BPSA merujuk ke konten apa pun yang menggambarkan kegiatan seksual eksplisit yang melibatkan anak. Gambaran visual meliputi foto, video, siaran langsung, dan gambar digital atau yang dihasilkan komputer, termasuk muatan yang dihasilkan AI, yang tak dapat dibedakan dari anak di bawah umur yang sebenarnya. BPSA secara hukum dikenal sebagai "pornografi anak", meski istilah ini umumnya dicela. Informasi tambahan termasuk pengertian tersedia dari pertubuhan khusus bidang ini termasuk [//www.rainn.org/news/what-child-sexual-abuse-material-csam RAINN], [//www.missingkids.org/theissues/csam Pusat Nasional untuk Anak Hilang dan Tereksploitasi], dan [//inhope.org/EN/articles/child-sexual-abuse-material INHOPE]. Bahan di situs Wikimedia dimaksudkan hanya untuk [[Special:MyLanguage/Policy:Terms of Use#3|tujuan informasi umum]], yang menjadi dasar pengertian kami akan BPSA. Ini mencakup semua bentuk teks atau media — penggambaran orang sungguhan, ciptaan komputer, maupun ilustrasi. Berdasarkan kebijakan ini, Anda tidak boleh mengunggah bahan yang menggambarkan eksploitasi seksual anak di bawah umur — yaitu, orang di bawah usia 18 tahun. Ini termasuk gambar diri Anda sendiri. <span id="Prohibited_content"></span> === Konten terlarang === '''Konten terlarang''' mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Tubuh telanjang dengan fokus pada bagian kelamin, di mana gambar tersebut tidak mempunyai nilai mendidik yang jelas yang selaras dengan tujuan proyek (lihat rincian lebih lanjut di bawah) * Hubungan badan yang tersirat atau gamblang dengan atau di dekat anak di bawah umur * Simulasi kegiatan seksual (termasuk jika anak di bawah umurnya berpakaian lengkap) * Masturbasi * Anak di bawah umur yang digambarkan sedang atau terlibat dalam kegiatan seksual dengan mainan seks * "Perilaku eksplisit seksual" lainnya sebagaimana diartikan dalam hukum Amerika Serikat ([//www.law.cornell.edu/uscode/text/18/2256 18 U.S. Code § 2256]) Berbagi tautan ke (atau yang ditujukan sebagai tautan ke) bahan tersebut juga melanggar kebijakan ini. Bahan lain dapat dihapus oleh Yayasan atas kebijaksanaan departemen Hukum sebagai [[Special:MyLanguage/Policy:Office actions#primaryactions|tindakan resmi utama]] sesuai dengan [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Penggunaan]]. <span id="Situations_and_content_outside_the_scope_of_this_policy"></span> === Keadaan dan konten di luar lingkup kebijkan ini === Dalam beberapa perkara langka, gambar yang dapat dihapus pada platform lain mungkin dijaga di proyek Wikimedia selama bernilai mendidik, medis, atau ilmiah yang mendukung misi pengetahuan bebas Wikimedia. Contoh konten yang ''mungkin'' diizinkan di situs kami mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Media dengan keberartian budaya atau sejarah yang dapat dibuktikan (contoh, [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q233383|Phan Thi Kim Phuc]]) * Representasi seni berupa anak telanjang dengan nilai mendidik yang dapat dibuktikan (misal, tetapi tak terbatas pada [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q309227|lolikon]], lolita, kartun bersejarah, gambar, lukisan, atau foto) * Media dari film, acara televisi, atau lukisan/gambar dari seniman tersohor * Anak di bawah umur dengan pakaian minim (misal pakaian renang, pakaian atletik) di lingkungan panggung atau persaingan misal ajang terkenal atau acara olahraga * Media yang menggambarkan koloni naturis atau nudis yang konteksnya terbukti tak seksual * Media yang menunjukkan konteks ilmiah, medis, atau agama (contoh, gambar yang dipakai di Wikipedia untuk mengilustrasi kondisi medis pada anak di bawah umur) <span id="Reporting_violations"></span> === Melaporkan pelanggaran === Jika ketemu bahan yang Anda yakini berupa pelanggaran kebijakan ini, '''laporkanlah segera ke Yayasan Wikimedia'''. Anda bisa mengirim tautan ke bahan tersebut (atau tautan lain yang dapat membantu kami menemukan bahan itu) kepada {{Nospam|legal-reports|wikimedia.org}}. <div lang="en" dir="ltr" class="mw-content-ltr"> If you are a volunteer administrator, you should also feel empowered to delete or suppress the content per the editorial policies of your language version of the project. The legal-reports address is monitored by the Trust and Safety team in collaboration with the Foundation's Legal team. Material sent there will be evaluated and, if in violation of applicable policy, removed and reported as documented below. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe yourself to be in immediate danger of threats of physical harm, contact your local law enforcement or contact [[:m:Special:MyLanguage/Threats of harm|Wikimedia's emergency email address]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation, as hosts of the Wikimedia websites and in compliance with applicable law, will remove apparent CSAM upon its discovery and report it to [//www.missingkids.org{{#ifeq:{{#translation:}}|/es|/es}} the National Center for Missing and Exploited Children]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Accounts found to have uploaded such material will be immediately locked in accordance with the [[Special:MyLanguage/Policy:Office actions|Office Actions Policy]]. Actions related to the upload of CSAM are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]] due to the nature of the violation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Content that promotes, supports or encourages child exploitation == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Section 4 of the [[Special:MyLanguage/Policy:Terms of Use|Wikimedia Terms of Use]], "Refraining from certain activities", prohibits "encouraging, grooming, or advocating for others to create or share [CSAM]". You may not post material, through text or other means, which promotes, encourages, or advocates for child sexual exploitation, or which seeks or requests abusive material. This includes but is not limited to: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * Content that defends, advocates for, supports, or encourages participation in sexual relations involving minors * Content that expresses the view that sexual or romantic relationships with adults are not harmful to children * Self-identification as sexually attracted to minors * Attempts to ascertain the age and/or personal identity of other users, or attempts to coerce them into revealing this information * Attempts to move discussions with minors to off-platform venues, private or public </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Please note that it is not a violation of this policy to merely edit content in the topic area of child abuse or pedophilia in good faith and consistent with the editorial policies of a specific language version of the project. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Reporting violations === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe a user is in violation of this policy, please report this to the Trust and Safety team by email to {{Nospam|ca|wikimedia.org}}. Please include as much information about the situation as possible that you feel comfortable sharing, ideally including links to edits or uploads that are problematic. You may use the process [[:m:Special:MyLanguage/WMF Global Ban Policy#requesting|documented in the Global Ban Policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Upon receipt of a report, the Trust and Safety team will open an investigation into the incident(s) in accordance with the existing [[:m:Special:MyLanguage/WMF Global Ban Policy|Global Ban Policy]]. These investigations will follow the process and timeline as documented [[Special:MyLanguage/Policy:Office actions#requesting|in the latter policy on the Foundation Governance wiki]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Criminal convictions for child abuse == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It is not necessarily a violation of the Wikimedia Foundation Terms of Use to edit with a current or served criminal conviction or record by itself. However, this may be considered among the risk factors as part of the application of this policy. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Volunteer communities on individual Wikimedia websites may choose to set and enforce stronger policies in this regard. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Minor safety at events == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation is committed to ensuring a safe and positive experience for minors and young attendees at events (both online and offline). Always refer to and enforce the [[Special:MyLanguage/Policy:Friendly space policy|Friendly Space Policy]] for all events that are supported, hosted or funded by the Wikimedia Foundation. </div> == {{int string|faq}} == <div lang="en" dir="ltr" class="mw-content-ltr"> === How were the details of this policy informed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Between January and June 2023, [[:m:Special:MyLanguage/Trust and Safety|the Wikimedia Foundation's Trust and Safety team]] undertook extensive research of existing community practices and policies around child protection. These were analyzed in combination with the approaches taken by other organizations of a similar size and with websites using a similar system of community-led governance and moderation, general industry best practices, the [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Foundation's 2023 Child Rights Impact Assessment]], and input from subject-matter experts. To this end, we undertook interviews with trusted volunteer community groups with [[Special:MyLanguage/Policy:Access to nonpublic personal data policy|access to nonpublic personal data]], many of whom have encountered these issues in the past. The policy was last revised in October 2025 to facilitate more consistent global standards. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How does this policy interact with my community's policies? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> There are a number of communities with explicit policies on child protection. This policy is intended to complement local policies on child protection where these exist and are enforced. Communities may create and enforce local project policies going beyond the shared minimal standards this topic-specific policy provides. Situations may also continue to be escalated to the Trust and Safety team by any community member. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How long does it take for an action to be issued under this policy? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Cases involving CSAM uploads are handled immediately after processing a complaint. The Foundation follows statutory expectations in the United States in processing these types of issues. Other matters may vary depending on the nature of the report. Most cases take between 3–4 weeks to investigate and take action on. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Can actions taken under this policy be appealed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In general, actions related to content takedowns (discussed under the CSAM section above) are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]]. However, if you have reported a user for potentially violating this policy and the Trust and Safety team declines to act, or takes action you believe inadequate, this can typically be appealed. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How will this policy be modified? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Legal Department of the Wikimedia Foundation periodically reviews and updates this policy as part of its regular policy maintenance processes. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Glossary == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Child Sexual Abuse Material (CSAM)''': Any content that depicts sexually explicit activity involving a minor. In the United States this is legally known as "child pornography". </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Minor''': A person under the age of majority in their home country. For Wikimedia's purposes, we use the age of majority in the United States, which is 18. In other countries the age may differ, which can impact the legality of your actions on the projects as they relate to minors. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Pedophilia''': A paraphilia involving an attraction to pre-pubescent minors. This term is sometimes used colloquially as referring to anyone who abuses children, but its use as a clinical definition is much narrower. </div> drqb9xmwappi138i51vhch2pbdffghb 582977 582975 2026-05-29T23:56:03Z Bayahiu 267790 582977 wikitext text/x-wiki <languages /> {{policy-staff}} '''Kebijakan Pemberantasan Eksploitasi Anak Daring''' adalah seperangkat pedoman dan [[Special:MyLanguage/Policy:Office actions/procedures|tata cara]] mengenai perubahan pada atau penghapusan atas muatan di proyek Wikimedia, atau tindakan terhadap orang-orang tertentu, yang dilakukan oleh anggota staf Yayasan setelah menerima satu atau lebih pengaduan yang sah dari komunitas relawan atau masyarakat, dan/atau sebagaimana diwajibkan hukum. Kebijakan ini mendukung kebijakan yang sudah ada seputar perilaku pengguna, misal [[Special:MyLanguage/Policy:Universal Code of Conduct|Kode Etik Universal]], [[:m:Special:MyLanguage/WMF Global Ban Policy|Kebijakan Pelarangan Global Yayasan Wikimedia]], dan [[Special:MyLanguage/Policy:Office actions|Kebijakan Tindakan Resmi]]. Ia berfungsi untuk meformalkan kebijakan "tak tertulis" yang ada dan perkara abu-abu serupa di antara semua kebijakan tadi. Ia juga mendukung komitmen Yayasan untuk melindungi hak anak yang tertera di [[Special:MyLanguage/Policy:Human Rights Policy|Kebijakan Hak Asasi Manusia]] serta anjuran yang dibuat dalam [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Penilaian Dampak Hak Anak 2023 dari Yayasan]]. Semua tindakan resmi dilakukan sesuai [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Pengguna]]. <span id="Purpose_and_scope"></span> == Tujuan dan lingkup == Proyek Wikimedia menarik kontributor dari berbagai latar belakang, mencakup rentang demografis yang luas. Mengingat keragaman ini, beberapa relawan, termasuk anak di bawah umur, secara bawaan lebih berisiko dan berpotensi rentan akan eksploitasi dan tingkat pelecehan yang tak berimbang. Yayasan Wikimedia punya kebijakan yang sangat melarang muatan atau kegiatan yang mengeksploitasi secara seksual atau membahayakan anak di bawah umur. Kebijakan ini [[:m:Special:MyLanguage/Child sexual exploitation policy project|dikembangkan]] setelah perbincangan luas dengan dan masukan dari komunitas, industri dan pakar bidang terkait, serta pemangku kepentingan staf Yayasan. Ia terakhir dimutakhirkan pada Oktober 2025. Setiap pemutakhiran pada kebijakan ini akan dicatat sesegeranya, tetapi dapat berlaku sebelum dokumen publiknya diubah. Pertayaan tentang perubahan atau praktik saat ini dapat diajukan di laman pembicaraan atau dikirim ke {{Nospam|ca|wikimedia.org}}. <span id="Child_sexual_abuse_material_(&quot;CSAM&quot;)"></span> == Bahan pelecehan seksual anak ("BPSA") == Pengertian bahan pelecehan seksual anak ("BPSA") dalam praktik terbaik industri sangatlah luas dan mencakup berbagai subjek dan tindakan. Secara umum, BPSA merujuk ke konten apa pun yang menggambarkan kegiatan seksual eksplisit yang melibatkan anak. Gambaran visual meliputi foto, video, siaran langsung, dan gambar digital atau yang dihasilkan komputer, termasuk muatan yang dihasilkan AI, yang tak dapat dibedakan dari anak di bawah umur yang sebenarnya. BPSA secara hukum dikenal sebagai "pornografi anak", meski istilah ini umumnya dicela. Informasi tambahan termasuk pengertian tersedia dari pertubuhan khusus bidang ini termasuk [//www.rainn.org/news/what-child-sexual-abuse-material-csam RAINN], [//www.missingkids.org/theissues/csam Pusat Nasional untuk Anak Hilang dan Tereksploitasi], dan [//inhope.org/EN/articles/child-sexual-abuse-material INHOPE]. Bahan di situs Wikimedia dimaksudkan hanya untuk [[Special:MyLanguage/Policy:Terms of Use#3|tujuan informasi umum]], yang menjadi dasar pengertian kami akan BPSA. Ini mencakup semua bentuk teks atau media — penggambaran orang sungguhan, ciptaan komputer, maupun ilustrasi. Berdasarkan kebijakan ini, Anda tidak boleh mengunggah bahan yang menggambarkan eksploitasi seksual anak di bawah umur — yaitu, orang di bawah usia 18 tahun. Ini termasuk gambar diri Anda sendiri. <span id="Prohibited_content"></span> === Muatan terlarang === '''Konten terlarang''' mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Tubuh telanjang dengan fokus pada bagian kelamin, di mana gambar tersebut tidak mempunyai nilai mendidik yang jelas yang selaras dengan tujuan proyek (lihat rincian lebih lanjut di bawah) * Hubungan badan yang tersirat atau gamblang dengan atau di dekat anak di bawah umur * Simulasi kegiatan seksual (termasuk jika anak di bawah umurnya berpakaian lengkap) * Masturbasi * Anak di bawah umur yang digambarkan sedang atau terlibat dalam kegiatan seksual dengan mainan seks * "Perilaku eksplisit seksual" lainnya sebagaimana diartikan dalam hukum Amerika Serikat ([//www.law.cornell.edu/uscode/text/18/2256 18 U.S. Code § 2256]) Berbagi tautan ke (atau yang ditujukan sebagai tautan ke) bahan tersebut juga melanggar kebijakan ini. Bahan lain dapat dihapus oleh Yayasan atas kebijaksanaan departemen Hukum sebagai [[Special:MyLanguage/Policy:Office actions#primaryactions|tindakan resmi utama]] sesuai dengan [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Penggunaan]]. <span id="Situations_and_content_outside_the_scope_of_this_policy"></span> === Keadaan dan konten di luar lingkup kebijkan ini === Dalam beberapa perkara langka, gambar yang dapat dihapus pada platform lain mungkin dijaga di proyek Wikimedia selama bernilai mendidik, medis, atau ilmiah yang mendukung misi pengetahuan bebas Wikimedia. Contoh konten yang ''mungkin'' diizinkan di situs kami mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Media dengan keberartian budaya atau sejarah yang dapat dibuktikan (contoh, [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q233383|Phan Thi Kim Phuc]]) * Representasi seni berupa anak telanjang dengan nilai mendidik yang dapat dibuktikan (misal, tetapi tak terbatas pada [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q309227|lolikon]], lolita, kartun bersejarah, gambar, lukisan, atau foto) * Media dari film, acara televisi, atau lukisan/gambar dari seniman tersohor * Anak di bawah umur dengan pakaian minim (misal pakaian renang, pakaian atletik) di lingkungan panggung atau persaingan misal ajang terkenal atau acara olahraga * Media yang menggambarkan koloni naturis atau nudis yang konteksnya terbukti tak seksual * Media yang menunjukkan konteks ilmiah, medis, atau agama (contoh, gambar yang dipakai di Wikipedia untuk mengilustrasi kondisi medis pada anak di bawah umur) <span id="Reporting_violations"></span> === Melaporkan pelanggaran === Jika ketemu bahan yang Anda yakini berupa pelanggaran kebijakan ini, '''laporkanlah segera ke Yayasan Wikimedia'''. Anda bisa mengirim tautan ke bahan tersebut (atau tautan lain yang dapat membantu kami menemukan bahan itu) kepada {{Nospam|legal-reports|wikimedia.org}}. <div lang="en" dir="ltr" class="mw-content-ltr"> If you are a volunteer administrator, you should also feel empowered to delete or suppress the content per the editorial policies of your language version of the project. The legal-reports address is monitored by the Trust and Safety team in collaboration with the Foundation's Legal team. Material sent there will be evaluated and, if in violation of applicable policy, removed and reported as documented below. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe yourself to be in immediate danger of threats of physical harm, contact your local law enforcement or contact [[:m:Special:MyLanguage/Threats of harm|Wikimedia's emergency email address]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation, as hosts of the Wikimedia websites and in compliance with applicable law, will remove apparent CSAM upon its discovery and report it to [//www.missingkids.org{{#ifeq:{{#translation:}}|/es|/es}} the National Center for Missing and Exploited Children]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Accounts found to have uploaded such material will be immediately locked in accordance with the [[Special:MyLanguage/Policy:Office actions|Office Actions Policy]]. Actions related to the upload of CSAM are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]] due to the nature of the violation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Content that promotes, supports or encourages child exploitation == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Section 4 of the [[Special:MyLanguage/Policy:Terms of Use|Wikimedia Terms of Use]], "Refraining from certain activities", prohibits "encouraging, grooming, or advocating for others to create or share [CSAM]". You may not post material, through text or other means, which promotes, encourages, or advocates for child sexual exploitation, or which seeks or requests abusive material. This includes but is not limited to: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * Content that defends, advocates for, supports, or encourages participation in sexual relations involving minors * Content that expresses the view that sexual or romantic relationships with adults are not harmful to children * Self-identification as sexually attracted to minors * Attempts to ascertain the age and/or personal identity of other users, or attempts to coerce them into revealing this information * Attempts to move discussions with minors to off-platform venues, private or public </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Please note that it is not a violation of this policy to merely edit content in the topic area of child abuse or pedophilia in good faith and consistent with the editorial policies of a specific language version of the project. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Reporting violations === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe a user is in violation of this policy, please report this to the Trust and Safety team by email to {{Nospam|ca|wikimedia.org}}. Please include as much information about the situation as possible that you feel comfortable sharing, ideally including links to edits or uploads that are problematic. You may use the process [[:m:Special:MyLanguage/WMF Global Ban Policy#requesting|documented in the Global Ban Policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Upon receipt of a report, the Trust and Safety team will open an investigation into the incident(s) in accordance with the existing [[:m:Special:MyLanguage/WMF Global Ban Policy|Global Ban Policy]]. These investigations will follow the process and timeline as documented [[Special:MyLanguage/Policy:Office actions#requesting|in the latter policy on the Foundation Governance wiki]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Criminal convictions for child abuse == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It is not necessarily a violation of the Wikimedia Foundation Terms of Use to edit with a current or served criminal conviction or record by itself. However, this may be considered among the risk factors as part of the application of this policy. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Volunteer communities on individual Wikimedia websites may choose to set and enforce stronger policies in this regard. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Minor safety at events == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation is committed to ensuring a safe and positive experience for minors and young attendees at events (both online and offline). Always refer to and enforce the [[Special:MyLanguage/Policy:Friendly space policy|Friendly Space Policy]] for all events that are supported, hosted or funded by the Wikimedia Foundation. </div> == {{int string|faq}} == <div lang="en" dir="ltr" class="mw-content-ltr"> === How were the details of this policy informed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Between January and June 2023, [[:m:Special:MyLanguage/Trust and Safety|the Wikimedia Foundation's Trust and Safety team]] undertook extensive research of existing community practices and policies around child protection. These were analyzed in combination with the approaches taken by other organizations of a similar size and with websites using a similar system of community-led governance and moderation, general industry best practices, the [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Foundation's 2023 Child Rights Impact Assessment]], and input from subject-matter experts. To this end, we undertook interviews with trusted volunteer community groups with [[Special:MyLanguage/Policy:Access to nonpublic personal data policy|access to nonpublic personal data]], many of whom have encountered these issues in the past. The policy was last revised in October 2025 to facilitate more consistent global standards. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How does this policy interact with my community's policies? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> There are a number of communities with explicit policies on child protection. This policy is intended to complement local policies on child protection where these exist and are enforced. Communities may create and enforce local project policies going beyond the shared minimal standards this topic-specific policy provides. Situations may also continue to be escalated to the Trust and Safety team by any community member. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How long does it take for an action to be issued under this policy? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Cases involving CSAM uploads are handled immediately after processing a complaint. The Foundation follows statutory expectations in the United States in processing these types of issues. Other matters may vary depending on the nature of the report. Most cases take between 3–4 weeks to investigate and take action on. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Can actions taken under this policy be appealed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In general, actions related to content takedowns (discussed under the CSAM section above) are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]]. However, if you have reported a user for potentially violating this policy and the Trust and Safety team declines to act, or takes action you believe inadequate, this can typically be appealed. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How will this policy be modified? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Legal Department of the Wikimedia Foundation periodically reviews and updates this policy as part of its regular policy maintenance processes. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Glossary == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Child Sexual Abuse Material (CSAM)''': Any content that depicts sexually explicit activity involving a minor. In the United States this is legally known as "child pornography". </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Minor''': A person under the age of majority in their home country. For Wikimedia's purposes, we use the age of majority in the United States, which is 18. In other countries the age may differ, which can impact the legality of your actions on the projects as they relate to minors. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Pedophilia''': A paraphilia involving an attraction to pre-pubescent minors. This term is sometimes used colloquially as referring to anyone who abuses children, but its use as a clinical definition is much narrower. </div> jip0ah8a789bmjr11x9f6xwxwm2cfu9 582979 582977 2026-05-29T23:56:09Z Bayahiu 267790 582979 wikitext text/x-wiki <languages /> {{policy-staff}} '''Kebijakan Pemberantasan Eksploitasi Anak Daring''' adalah seperangkat pedoman dan [[Special:MyLanguage/Policy:Office actions/procedures|tata cara]] mengenai perubahan pada atau penghapusan atas muatan di proyek Wikimedia, atau tindakan terhadap orang-orang tertentu, yang dilakukan oleh anggota staf Yayasan setelah menerima satu atau lebih pengaduan yang sah dari komunitas relawan atau masyarakat, dan/atau sebagaimana diwajibkan hukum. Kebijakan ini mendukung kebijakan yang sudah ada seputar perilaku pengguna, misal [[Special:MyLanguage/Policy:Universal Code of Conduct|Kode Etik Universal]], [[:m:Special:MyLanguage/WMF Global Ban Policy|Kebijakan Pelarangan Global Yayasan Wikimedia]], dan [[Special:MyLanguage/Policy:Office actions|Kebijakan Tindakan Resmi]]. Ia berfungsi untuk meformalkan kebijakan "tak tertulis" yang ada dan perkara abu-abu serupa di antara semua kebijakan tadi. Ia juga mendukung komitmen Yayasan untuk melindungi hak anak yang tertera di [[Special:MyLanguage/Policy:Human Rights Policy|Kebijakan Hak Asasi Manusia]] serta anjuran yang dibuat dalam [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Penilaian Dampak Hak Anak 2023 dari Yayasan]]. Semua tindakan resmi dilakukan sesuai [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Pengguna]]. <span id="Purpose_and_scope"></span> == Tujuan dan lingkup == Proyek Wikimedia menarik kontributor dari berbagai latar belakang, mencakup rentang demografis yang luas. Mengingat keragaman ini, beberapa relawan, termasuk anak di bawah umur, secara bawaan lebih berisiko dan berpotensi rentan akan eksploitasi dan tingkat pelecehan yang tak berimbang. Yayasan Wikimedia punya kebijakan yang sangat melarang muatan atau kegiatan yang mengeksploitasi secara seksual atau membahayakan anak di bawah umur. Kebijakan ini [[:m:Special:MyLanguage/Child sexual exploitation policy project|dikembangkan]] setelah perbincangan luas dengan dan masukan dari komunitas, industri dan pakar bidang terkait, serta pemangku kepentingan staf Yayasan. Ia terakhir dimutakhirkan pada Oktober 2025. Setiap pemutakhiran pada kebijakan ini akan dicatat sesegeranya, tetapi dapat berlaku sebelum dokumen publiknya diubah. Pertayaan tentang perubahan atau praktik saat ini dapat diajukan di laman pembicaraan atau dikirim ke {{Nospam|ca|wikimedia.org}}. <span id="Child_sexual_abuse_material_(&quot;CSAM&quot;)"></span> == Bahan pelecehan seksual anak ("BPSA") == Pengertian bahan pelecehan seksual anak ("BPSA") dalam praktik terbaik industri sangatlah luas dan mencakup berbagai subjek dan tindakan. Secara umum, BPSA merujuk ke konten apa pun yang menggambarkan kegiatan seksual eksplisit yang melibatkan anak. Gambaran visual meliputi foto, video, siaran langsung, dan gambar digital atau yang dihasilkan komputer, termasuk muatan yang dihasilkan AI, yang tak dapat dibedakan dari anak di bawah umur yang sebenarnya. BPSA secara hukum dikenal sebagai "pornografi anak", meski istilah ini umumnya dicela. Informasi tambahan termasuk pengertian tersedia dari pertubuhan khusus bidang ini termasuk [//www.rainn.org/news/what-child-sexual-abuse-material-csam RAINN], [//www.missingkids.org/theissues/csam Pusat Nasional untuk Anak Hilang dan Tereksploitasi], dan [//inhope.org/EN/articles/child-sexual-abuse-material INHOPE]. Bahan di situs Wikimedia dimaksudkan hanya untuk [[Special:MyLanguage/Policy:Terms of Use#3|tujuan informasi umum]], yang menjadi dasar pengertian kami akan BPSA. Ini mencakup semua bentuk teks atau media — penggambaran orang sungguhan, ciptaan komputer, maupun ilustrasi. Berdasarkan kebijakan ini, Anda tidak boleh mengunggah bahan yang menggambarkan eksploitasi seksual anak di bawah umur — yaitu, orang di bawah usia 18 tahun. Ini termasuk gambar diri Anda sendiri. <span id="Prohibited_content"></span> === Muatan terlarang === '''Muatan terlarang''' mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Tubuh telanjang dengan fokus pada bagian kelamin, di mana gambar tersebut tidak mempunyai nilai mendidik yang jelas yang selaras dengan tujuan proyek (lihat rincian lebih lanjut di bawah) * Hubungan badan yang tersirat atau gamblang dengan atau di dekat anak di bawah umur * Simulasi kegiatan seksual (termasuk jika anak di bawah umurnya berpakaian lengkap) * Masturbasi * Anak di bawah umur yang digambarkan sedang atau terlibat dalam kegiatan seksual dengan mainan seks * "Perilaku eksplisit seksual" lainnya sebagaimana diartikan dalam hukum Amerika Serikat ([//www.law.cornell.edu/uscode/text/18/2256 18 U.S. Code § 2256]) Berbagi tautan ke (atau yang ditujukan sebagai tautan ke) bahan tersebut juga melanggar kebijakan ini. Bahan lain dapat dihapus oleh Yayasan atas kebijaksanaan departemen Hukum sebagai [[Special:MyLanguage/Policy:Office actions#primaryactions|tindakan resmi utama]] sesuai dengan [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Penggunaan]]. <span id="Situations_and_content_outside_the_scope_of_this_policy"></span> === Keadaan dan konten di luar lingkup kebijkan ini === Dalam beberapa perkara langka, gambar yang dapat dihapus pada platform lain mungkin dijaga di proyek Wikimedia selama bernilai mendidik, medis, atau ilmiah yang mendukung misi pengetahuan bebas Wikimedia. Contoh konten yang ''mungkin'' diizinkan di situs kami mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Media dengan keberartian budaya atau sejarah yang dapat dibuktikan (contoh, [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q233383|Phan Thi Kim Phuc]]) * Representasi seni berupa anak telanjang dengan nilai mendidik yang dapat dibuktikan (misal, tetapi tak terbatas pada [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q309227|lolikon]], lolita, kartun bersejarah, gambar, lukisan, atau foto) * Media dari film, acara televisi, atau lukisan/gambar dari seniman tersohor * Anak di bawah umur dengan pakaian minim (misal pakaian renang, pakaian atletik) di lingkungan panggung atau persaingan misal ajang terkenal atau acara olahraga * Media yang menggambarkan koloni naturis atau nudis yang konteksnya terbukti tak seksual * Media yang menunjukkan konteks ilmiah, medis, atau agama (contoh, gambar yang dipakai di Wikipedia untuk mengilustrasi kondisi medis pada anak di bawah umur) <span id="Reporting_violations"></span> === Melaporkan pelanggaran === Jika ketemu bahan yang Anda yakini berupa pelanggaran kebijakan ini, '''laporkanlah segera ke Yayasan Wikimedia'''. Anda bisa mengirim tautan ke bahan tersebut (atau tautan lain yang dapat membantu kami menemukan bahan itu) kepada {{Nospam|legal-reports|wikimedia.org}}. <div lang="en" dir="ltr" class="mw-content-ltr"> If you are a volunteer administrator, you should also feel empowered to delete or suppress the content per the editorial policies of your language version of the project. The legal-reports address is monitored by the Trust and Safety team in collaboration with the Foundation's Legal team. Material sent there will be evaluated and, if in violation of applicable policy, removed and reported as documented below. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe yourself to be in immediate danger of threats of physical harm, contact your local law enforcement or contact [[:m:Special:MyLanguage/Threats of harm|Wikimedia's emergency email address]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation, as hosts of the Wikimedia websites and in compliance with applicable law, will remove apparent CSAM upon its discovery and report it to [//www.missingkids.org{{#ifeq:{{#translation:}}|/es|/es}} the National Center for Missing and Exploited Children]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Accounts found to have uploaded such material will be immediately locked in accordance with the [[Special:MyLanguage/Policy:Office actions|Office Actions Policy]]. Actions related to the upload of CSAM are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]] due to the nature of the violation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Content that promotes, supports or encourages child exploitation == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Section 4 of the [[Special:MyLanguage/Policy:Terms of Use|Wikimedia Terms of Use]], "Refraining from certain activities", prohibits "encouraging, grooming, or advocating for others to create or share [CSAM]". You may not post material, through text or other means, which promotes, encourages, or advocates for child sexual exploitation, or which seeks or requests abusive material. This includes but is not limited to: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * Content that defends, advocates for, supports, or encourages participation in sexual relations involving minors * Content that expresses the view that sexual or romantic relationships with adults are not harmful to children * Self-identification as sexually attracted to minors * Attempts to ascertain the age and/or personal identity of other users, or attempts to coerce them into revealing this information * Attempts to move discussions with minors to off-platform venues, private or public </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Please note that it is not a violation of this policy to merely edit content in the topic area of child abuse or pedophilia in good faith and consistent with the editorial policies of a specific language version of the project. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Reporting violations === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe a user is in violation of this policy, please report this to the Trust and Safety team by email to {{Nospam|ca|wikimedia.org}}. Please include as much information about the situation as possible that you feel comfortable sharing, ideally including links to edits or uploads that are problematic. You may use the process [[:m:Special:MyLanguage/WMF Global Ban Policy#requesting|documented in the Global Ban Policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Upon receipt of a report, the Trust and Safety team will open an investigation into the incident(s) in accordance with the existing [[:m:Special:MyLanguage/WMF Global Ban Policy|Global Ban Policy]]. These investigations will follow the process and timeline as documented [[Special:MyLanguage/Policy:Office actions#requesting|in the latter policy on the Foundation Governance wiki]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Criminal convictions for child abuse == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It is not necessarily a violation of the Wikimedia Foundation Terms of Use to edit with a current or served criminal conviction or record by itself. However, this may be considered among the risk factors as part of the application of this policy. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Volunteer communities on individual Wikimedia websites may choose to set and enforce stronger policies in this regard. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Minor safety at events == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation is committed to ensuring a safe and positive experience for minors and young attendees at events (both online and offline). Always refer to and enforce the [[Special:MyLanguage/Policy:Friendly space policy|Friendly Space Policy]] for all events that are supported, hosted or funded by the Wikimedia Foundation. </div> == {{int string|faq}} == <div lang="en" dir="ltr" class="mw-content-ltr"> === How were the details of this policy informed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Between January and June 2023, [[:m:Special:MyLanguage/Trust and Safety|the Wikimedia Foundation's Trust and Safety team]] undertook extensive research of existing community practices and policies around child protection. These were analyzed in combination with the approaches taken by other organizations of a similar size and with websites using a similar system of community-led governance and moderation, general industry best practices, the [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Foundation's 2023 Child Rights Impact Assessment]], and input from subject-matter experts. To this end, we undertook interviews with trusted volunteer community groups with [[Special:MyLanguage/Policy:Access to nonpublic personal data policy|access to nonpublic personal data]], many of whom have encountered these issues in the past. The policy was last revised in October 2025 to facilitate more consistent global standards. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How does this policy interact with my community's policies? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> There are a number of communities with explicit policies on child protection. This policy is intended to complement local policies on child protection where these exist and are enforced. Communities may create and enforce local project policies going beyond the shared minimal standards this topic-specific policy provides. Situations may also continue to be escalated to the Trust and Safety team by any community member. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How long does it take for an action to be issued under this policy? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Cases involving CSAM uploads are handled immediately after processing a complaint. The Foundation follows statutory expectations in the United States in processing these types of issues. Other matters may vary depending on the nature of the report. Most cases take between 3–4 weeks to investigate and take action on. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Can actions taken under this policy be appealed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In general, actions related to content takedowns (discussed under the CSAM section above) are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]]. However, if you have reported a user for potentially violating this policy and the Trust and Safety team declines to act, or takes action you believe inadequate, this can typically be appealed. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How will this policy be modified? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Legal Department of the Wikimedia Foundation periodically reviews and updates this policy as part of its regular policy maintenance processes. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Glossary == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Child Sexual Abuse Material (CSAM)''': Any content that depicts sexually explicit activity involving a minor. In the United States this is legally known as "child pornography". </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Minor''': A person under the age of majority in their home country. For Wikimedia's purposes, we use the age of majority in the United States, which is 18. In other countries the age may differ, which can impact the legality of your actions on the projects as they relate to minors. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Pedophilia''': A paraphilia involving an attraction to pre-pubescent minors. This term is sometimes used colloquially as referring to anyone who abuses children, but its use as a clinical definition is much narrower. </div> lq4lkfzcqmqvf2zwufrjbjlsw9b2fjf 582981 582979 2026-05-29T23:56:16Z Bayahiu 267790 582981 wikitext text/x-wiki <languages /> {{policy-staff}} '''Kebijakan Pemberantasan Eksploitasi Anak Daring''' adalah seperangkat pedoman dan [[Special:MyLanguage/Policy:Office actions/procedures|tata cara]] mengenai perubahan pada atau penghapusan atas muatan di proyek Wikimedia, atau tindakan terhadap orang-orang tertentu, yang dilakukan oleh anggota staf Yayasan setelah menerima satu atau lebih pengaduan yang sah dari komunitas relawan atau masyarakat, dan/atau sebagaimana diwajibkan hukum. Kebijakan ini mendukung kebijakan yang sudah ada seputar perilaku pengguna, misal [[Special:MyLanguage/Policy:Universal Code of Conduct|Kode Etik Universal]], [[:m:Special:MyLanguage/WMF Global Ban Policy|Kebijakan Pelarangan Global Yayasan Wikimedia]], dan [[Special:MyLanguage/Policy:Office actions|Kebijakan Tindakan Resmi]]. Ia berfungsi untuk meformalkan kebijakan "tak tertulis" yang ada dan perkara abu-abu serupa di antara semua kebijakan tadi. Ia juga mendukung komitmen Yayasan untuk melindungi hak anak yang tertera di [[Special:MyLanguage/Policy:Human Rights Policy|Kebijakan Hak Asasi Manusia]] serta anjuran yang dibuat dalam [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Penilaian Dampak Hak Anak 2023 dari Yayasan]]. Semua tindakan resmi dilakukan sesuai [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Pengguna]]. <span id="Purpose_and_scope"></span> == Tujuan dan lingkup == Proyek Wikimedia menarik kontributor dari berbagai latar belakang, mencakup rentang demografis yang luas. Mengingat keragaman ini, beberapa relawan, termasuk anak di bawah umur, secara bawaan lebih berisiko dan berpotensi rentan akan eksploitasi dan tingkat pelecehan yang tak berimbang. Yayasan Wikimedia punya kebijakan yang sangat melarang muatan atau kegiatan yang mengeksploitasi secara seksual atau membahayakan anak di bawah umur. Kebijakan ini [[:m:Special:MyLanguage/Child sexual exploitation policy project|dikembangkan]] setelah perbincangan luas dengan dan masukan dari komunitas, industri dan pakar bidang terkait, serta pemangku kepentingan staf Yayasan. Ia terakhir dimutakhirkan pada Oktober 2025. Setiap pemutakhiran pada kebijakan ini akan dicatat sesegeranya, tetapi dapat berlaku sebelum dokumen publiknya diubah. Pertayaan tentang perubahan atau praktik saat ini dapat diajukan di laman pembicaraan atau dikirim ke {{Nospam|ca|wikimedia.org}}. <span id="Child_sexual_abuse_material_(&quot;CSAM&quot;)"></span> == Bahan pelecehan seksual anak ("BPSA") == Pengertian bahan pelecehan seksual anak ("BPSA") dalam praktik terbaik industri sangatlah luas dan mencakup berbagai subjek dan tindakan. Secara umum, BPSA merujuk ke konten apa pun yang menggambarkan kegiatan seksual eksplisit yang melibatkan anak. Gambaran visual meliputi foto, video, siaran langsung, dan gambar digital atau yang dihasilkan komputer, termasuk muatan yang dihasilkan AI, yang tak dapat dibedakan dari anak di bawah umur yang sebenarnya. BPSA secara hukum dikenal sebagai "pornografi anak", meski istilah ini umumnya dicela. Informasi tambahan termasuk pengertian tersedia dari pertubuhan khusus bidang ini termasuk [//www.rainn.org/news/what-child-sexual-abuse-material-csam RAINN], [//www.missingkids.org/theissues/csam Pusat Nasional untuk Anak Hilang dan Tereksploitasi], dan [//inhope.org/EN/articles/child-sexual-abuse-material INHOPE]. Bahan di situs Wikimedia dimaksudkan hanya untuk [[Special:MyLanguage/Policy:Terms of Use#3|tujuan informasi umum]], yang menjadi dasar pengertian kami akan BPSA. Ini mencakup semua bentuk teks atau media — penggambaran orang sungguhan, ciptaan komputer, maupun ilustrasi. Berdasarkan kebijakan ini, Anda tidak boleh mengunggah bahan yang menggambarkan eksploitasi seksual anak di bawah umur — yaitu, orang di bawah usia 18 tahun. Ini termasuk gambar diri Anda sendiri. <span id="Prohibited_content"></span> === Muatan terlarang === '''Muatan terlarang''' mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Tubuh telanjang dengan fokus pada bagian kelamin, di mana gambar tersebut tidak mempunyai nilai mendidik yang jelas yang selaras dengan tujuan proyek (lihat rincian lebih lanjut di bawah) * Hubungan badan yang tersirat atau gamblang dengan atau di dekat anak di bawah umur * Simulasi kegiatan seksual (termasuk jika anak di bawah umurnya berpakaian lengkap) * Masturbasi * Anak di bawah umur yang digambarkan sedang atau terlibat dalam kegiatan seksual dengan mainan seks * "Perilaku eksplisit seksual" lainnya sebagaimana diartikan dalam hukum Amerika Serikat ([//www.law.cornell.edu/uscode/text/18/2256 18 U.S. Code § 2256]) Berbagi tautan ke (atau yang ditujukan sebagai tautan ke) bahan tersebut juga melanggar kebijakan ini. Bahan lain dapat dihapus oleh Yayasan atas kebijaksanaan departemen Hukum sebagai [[Special:MyLanguage/Policy:Office actions#primaryactions|tindakan resmi utama]] sesuai dengan [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Penggunaan]]. <span id="Situations_and_content_outside_the_scope_of_this_policy"></span> === Keadaan dan muatan di luar lingkup kebijkan ini === Dalam beberapa perkara langka, gambar yang dapat dihapus pada platform lain mungkin dijaga di proyek Wikimedia selama bernilai mendidik, medis, atau ilmiah yang mendukung misi pengetahuan bebas Wikimedia. Contoh konten yang ''mungkin'' diizinkan di situs kami mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Media dengan keberartian budaya atau sejarah yang dapat dibuktikan (contoh, [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q233383|Phan Thi Kim Phuc]]) * Representasi seni berupa anak telanjang dengan nilai mendidik yang dapat dibuktikan (misal, tetapi tak terbatas pada [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q309227|lolikon]], lolita, kartun bersejarah, gambar, lukisan, atau foto) * Media dari film, acara televisi, atau lukisan/gambar dari seniman tersohor * Anak di bawah umur dengan pakaian minim (misal pakaian renang, pakaian atletik) di lingkungan panggung atau persaingan misal ajang terkenal atau acara olahraga * Media yang menggambarkan koloni naturis atau nudis yang konteksnya terbukti tak seksual * Media yang menunjukkan konteks ilmiah, medis, atau agama (contoh, gambar yang dipakai di Wikipedia untuk mengilustrasi kondisi medis pada anak di bawah umur) <span id="Reporting_violations"></span> === Melaporkan pelanggaran === Jika ketemu bahan yang Anda yakini berupa pelanggaran kebijakan ini, '''laporkanlah segera ke Yayasan Wikimedia'''. Anda bisa mengirim tautan ke bahan tersebut (atau tautan lain yang dapat membantu kami menemukan bahan itu) kepada {{Nospam|legal-reports|wikimedia.org}}. <div lang="en" dir="ltr" class="mw-content-ltr"> If you are a volunteer administrator, you should also feel empowered to delete or suppress the content per the editorial policies of your language version of the project. The legal-reports address is monitored by the Trust and Safety team in collaboration with the Foundation's Legal team. Material sent there will be evaluated and, if in violation of applicable policy, removed and reported as documented below. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe yourself to be in immediate danger of threats of physical harm, contact your local law enforcement or contact [[:m:Special:MyLanguage/Threats of harm|Wikimedia's emergency email address]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation, as hosts of the Wikimedia websites and in compliance with applicable law, will remove apparent CSAM upon its discovery and report it to [//www.missingkids.org{{#ifeq:{{#translation:}}|/es|/es}} the National Center for Missing and Exploited Children]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Accounts found to have uploaded such material will be immediately locked in accordance with the [[Special:MyLanguage/Policy:Office actions|Office Actions Policy]]. Actions related to the upload of CSAM are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]] due to the nature of the violation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Content that promotes, supports or encourages child exploitation == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Section 4 of the [[Special:MyLanguage/Policy:Terms of Use|Wikimedia Terms of Use]], "Refraining from certain activities", prohibits "encouraging, grooming, or advocating for others to create or share [CSAM]". You may not post material, through text or other means, which promotes, encourages, or advocates for child sexual exploitation, or which seeks or requests abusive material. This includes but is not limited to: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * Content that defends, advocates for, supports, or encourages participation in sexual relations involving minors * Content that expresses the view that sexual or romantic relationships with adults are not harmful to children * Self-identification as sexually attracted to minors * Attempts to ascertain the age and/or personal identity of other users, or attempts to coerce them into revealing this information * Attempts to move discussions with minors to off-platform venues, private or public </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Please note that it is not a violation of this policy to merely edit content in the topic area of child abuse or pedophilia in good faith and consistent with the editorial policies of a specific language version of the project. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Reporting violations === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe a user is in violation of this policy, please report this to the Trust and Safety team by email to {{Nospam|ca|wikimedia.org}}. Please include as much information about the situation as possible that you feel comfortable sharing, ideally including links to edits or uploads that are problematic. You may use the process [[:m:Special:MyLanguage/WMF Global Ban Policy#requesting|documented in the Global Ban Policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Upon receipt of a report, the Trust and Safety team will open an investigation into the incident(s) in accordance with the existing [[:m:Special:MyLanguage/WMF Global Ban Policy|Global Ban Policy]]. These investigations will follow the process and timeline as documented [[Special:MyLanguage/Policy:Office actions#requesting|in the latter policy on the Foundation Governance wiki]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Criminal convictions for child abuse == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It is not necessarily a violation of the Wikimedia Foundation Terms of Use to edit with a current or served criminal conviction or record by itself. However, this may be considered among the risk factors as part of the application of this policy. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Volunteer communities on individual Wikimedia websites may choose to set and enforce stronger policies in this regard. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Minor safety at events == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation is committed to ensuring a safe and positive experience for minors and young attendees at events (both online and offline). Always refer to and enforce the [[Special:MyLanguage/Policy:Friendly space policy|Friendly Space Policy]] for all events that are supported, hosted or funded by the Wikimedia Foundation. </div> == {{int string|faq}} == <div lang="en" dir="ltr" class="mw-content-ltr"> === How were the details of this policy informed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Between January and June 2023, [[:m:Special:MyLanguage/Trust and Safety|the Wikimedia Foundation's Trust and Safety team]] undertook extensive research of existing community practices and policies around child protection. These were analyzed in combination with the approaches taken by other organizations of a similar size and with websites using a similar system of community-led governance and moderation, general industry best practices, the [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Foundation's 2023 Child Rights Impact Assessment]], and input from subject-matter experts. To this end, we undertook interviews with trusted volunteer community groups with [[Special:MyLanguage/Policy:Access to nonpublic personal data policy|access to nonpublic personal data]], many of whom have encountered these issues in the past. The policy was last revised in October 2025 to facilitate more consistent global standards. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How does this policy interact with my community's policies? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> There are a number of communities with explicit policies on child protection. This policy is intended to complement local policies on child protection where these exist and are enforced. Communities may create and enforce local project policies going beyond the shared minimal standards this topic-specific policy provides. Situations may also continue to be escalated to the Trust and Safety team by any community member. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How long does it take for an action to be issued under this policy? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Cases involving CSAM uploads are handled immediately after processing a complaint. The Foundation follows statutory expectations in the United States in processing these types of issues. Other matters may vary depending on the nature of the report. Most cases take between 3–4 weeks to investigate and take action on. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Can actions taken under this policy be appealed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In general, actions related to content takedowns (discussed under the CSAM section above) are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]]. However, if you have reported a user for potentially violating this policy and the Trust and Safety team declines to act, or takes action you believe inadequate, this can typically be appealed. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How will this policy be modified? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Legal Department of the Wikimedia Foundation periodically reviews and updates this policy as part of its regular policy maintenance processes. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Glossary == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Child Sexual Abuse Material (CSAM)''': Any content that depicts sexually explicit activity involving a minor. In the United States this is legally known as "child pornography". </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Minor''': A person under the age of majority in their home country. For Wikimedia's purposes, we use the age of majority in the United States, which is 18. In other countries the age may differ, which can impact the legality of your actions on the projects as they relate to minors. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Pedophilia''': A paraphilia involving an attraction to pre-pubescent minors. This term is sometimes used colloquially as referring to anyone who abuses children, but its use as a clinical definition is much narrower. </div> 0vjnejgwuo7eoh7avoxi1xhgw8027yy 582983 582981 2026-05-29T23:56:20Z Bayahiu 267790 582983 wikitext text/x-wiki <languages /> {{policy-staff}} '''Kebijakan Pemberantasan Eksploitasi Anak Daring''' adalah seperangkat pedoman dan [[Special:MyLanguage/Policy:Office actions/procedures|tata cara]] mengenai perubahan pada atau penghapusan atas muatan di proyek Wikimedia, atau tindakan terhadap orang-orang tertentu, yang dilakukan oleh anggota staf Yayasan setelah menerima satu atau lebih pengaduan yang sah dari komunitas relawan atau masyarakat, dan/atau sebagaimana diwajibkan hukum. Kebijakan ini mendukung kebijakan yang sudah ada seputar perilaku pengguna, misal [[Special:MyLanguage/Policy:Universal Code of Conduct|Kode Etik Universal]], [[:m:Special:MyLanguage/WMF Global Ban Policy|Kebijakan Pelarangan Global Yayasan Wikimedia]], dan [[Special:MyLanguage/Policy:Office actions|Kebijakan Tindakan Resmi]]. Ia berfungsi untuk meformalkan kebijakan "tak tertulis" yang ada dan perkara abu-abu serupa di antara semua kebijakan tadi. Ia juga mendukung komitmen Yayasan untuk melindungi hak anak yang tertera di [[Special:MyLanguage/Policy:Human Rights Policy|Kebijakan Hak Asasi Manusia]] serta anjuran yang dibuat dalam [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Penilaian Dampak Hak Anak 2023 dari Yayasan]]. Semua tindakan resmi dilakukan sesuai [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Pengguna]]. <span id="Purpose_and_scope"></span> == Tujuan dan lingkup == Proyek Wikimedia menarik kontributor dari berbagai latar belakang, mencakup rentang demografis yang luas. Mengingat keragaman ini, beberapa relawan, termasuk anak di bawah umur, secara bawaan lebih berisiko dan berpotensi rentan akan eksploitasi dan tingkat pelecehan yang tak berimbang. Yayasan Wikimedia punya kebijakan yang sangat melarang muatan atau kegiatan yang mengeksploitasi secara seksual atau membahayakan anak di bawah umur. Kebijakan ini [[:m:Special:MyLanguage/Child sexual exploitation policy project|dikembangkan]] setelah perbincangan luas dengan dan masukan dari komunitas, industri dan pakar bidang terkait, serta pemangku kepentingan staf Yayasan. Ia terakhir dimutakhirkan pada Oktober 2025. Setiap pemutakhiran pada kebijakan ini akan dicatat sesegeranya, tetapi dapat berlaku sebelum dokumen publiknya diubah. Pertayaan tentang perubahan atau praktik saat ini dapat diajukan di laman pembicaraan atau dikirim ke {{Nospam|ca|wikimedia.org}}. <span id="Child_sexual_abuse_material_(&quot;CSAM&quot;)"></span> == Bahan pelecehan seksual anak ("BPSA") == Pengertian bahan pelecehan seksual anak ("BPSA") dalam praktik terbaik industri sangatlah luas dan mencakup berbagai subjek dan tindakan. Secara umum, BPSA merujuk ke konten apa pun yang menggambarkan kegiatan seksual eksplisit yang melibatkan anak. Gambaran visual meliputi foto, video, siaran langsung, dan gambar digital atau yang dihasilkan komputer, termasuk muatan yang dihasilkan AI, yang tak dapat dibedakan dari anak di bawah umur yang sebenarnya. BPSA secara hukum dikenal sebagai "pornografi anak", meski istilah ini umumnya dicela. Informasi tambahan termasuk pengertian tersedia dari pertubuhan khusus bidang ini termasuk [//www.rainn.org/news/what-child-sexual-abuse-material-csam RAINN], [//www.missingkids.org/theissues/csam Pusat Nasional untuk Anak Hilang dan Tereksploitasi], dan [//inhope.org/EN/articles/child-sexual-abuse-material INHOPE]. Bahan di situs Wikimedia dimaksudkan hanya untuk [[Special:MyLanguage/Policy:Terms of Use#3|tujuan informasi umum]], yang menjadi dasar pengertian kami akan BPSA. Ini mencakup semua bentuk teks atau media — penggambaran orang sungguhan, ciptaan komputer, maupun ilustrasi. Berdasarkan kebijakan ini, Anda tidak boleh mengunggah bahan yang menggambarkan eksploitasi seksual anak di bawah umur — yaitu, orang di bawah usia 18 tahun. Ini termasuk gambar diri Anda sendiri. <span id="Prohibited_content"></span> === Muatan terlarang === '''Muatan terlarang''' mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Tubuh telanjang dengan fokus pada bagian kelamin, di mana gambar tersebut tidak mempunyai nilai mendidik yang jelas yang selaras dengan tujuan proyek (lihat rincian lebih lanjut di bawah) * Hubungan badan yang tersirat atau gamblang dengan atau di dekat anak di bawah umur * Simulasi kegiatan seksual (termasuk jika anak di bawah umurnya berpakaian lengkap) * Masturbasi * Anak di bawah umur yang digambarkan sedang atau terlibat dalam kegiatan seksual dengan mainan seks * "Perilaku eksplisit seksual" lainnya sebagaimana diartikan dalam hukum Amerika Serikat ([//www.law.cornell.edu/uscode/text/18/2256 18 U.S. Code § 2256]) Berbagi tautan ke (atau yang ditujukan sebagai tautan ke) bahan tersebut juga melanggar kebijakan ini. Bahan lain dapat dihapus oleh Yayasan atas kebijaksanaan departemen Hukum sebagai [[Special:MyLanguage/Policy:Office actions#primaryactions|tindakan resmi utama]] sesuai dengan [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Penggunaan]]. <span id="Situations_and_content_outside_the_scope_of_this_policy"></span> === Keadaan dan muatan di luar lingkup kebijkan ini === Dalam beberapa perkara langka, gambar yang dapat dihapus pada platform lain mungkin dijaga di proyek Wikimedia selama bernilai mendidik, medis, atau ilmiah yang mendukung misi pengetahuan bebas Wikimedia. Contoh muatan yang ''mungkin'' diizinkan di situs kami mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Media dengan keberartian budaya atau sejarah yang dapat dibuktikan (contoh, [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q233383|Phan Thi Kim Phuc]]) * Representasi seni berupa anak telanjang dengan nilai mendidik yang dapat dibuktikan (misal, tetapi tak terbatas pada [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q309227|lolikon]], lolita, kartun bersejarah, gambar, lukisan, atau foto) * Media dari film, acara televisi, atau lukisan/gambar dari seniman tersohor * Anak di bawah umur dengan pakaian minim (misal pakaian renang, pakaian atletik) di lingkungan panggung atau persaingan misal ajang terkenal atau acara olahraga * Media yang menggambarkan koloni naturis atau nudis yang konteksnya terbukti tak seksual * Media yang menunjukkan konteks ilmiah, medis, atau agama (contoh, gambar yang dipakai di Wikipedia untuk mengilustrasi kondisi medis pada anak di bawah umur) <span id="Reporting_violations"></span> === Melaporkan pelanggaran === Jika ketemu bahan yang Anda yakini berupa pelanggaran kebijakan ini, '''laporkanlah segera ke Yayasan Wikimedia'''. Anda bisa mengirim tautan ke bahan tersebut (atau tautan lain yang dapat membantu kami menemukan bahan itu) kepada {{Nospam|legal-reports|wikimedia.org}}. <div lang="en" dir="ltr" class="mw-content-ltr"> If you are a volunteer administrator, you should also feel empowered to delete or suppress the content per the editorial policies of your language version of the project. The legal-reports address is monitored by the Trust and Safety team in collaboration with the Foundation's Legal team. Material sent there will be evaluated and, if in violation of applicable policy, removed and reported as documented below. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe yourself to be in immediate danger of threats of physical harm, contact your local law enforcement or contact [[:m:Special:MyLanguage/Threats of harm|Wikimedia's emergency email address]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation, as hosts of the Wikimedia websites and in compliance with applicable law, will remove apparent CSAM upon its discovery and report it to [//www.missingkids.org{{#ifeq:{{#translation:}}|/es|/es}} the National Center for Missing and Exploited Children]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Accounts found to have uploaded such material will be immediately locked in accordance with the [[Special:MyLanguage/Policy:Office actions|Office Actions Policy]]. Actions related to the upload of CSAM are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]] due to the nature of the violation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Content that promotes, supports or encourages child exploitation == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Section 4 of the [[Special:MyLanguage/Policy:Terms of Use|Wikimedia Terms of Use]], "Refraining from certain activities", prohibits "encouraging, grooming, or advocating for others to create or share [CSAM]". You may not post material, through text or other means, which promotes, encourages, or advocates for child sexual exploitation, or which seeks or requests abusive material. This includes but is not limited to: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * Content that defends, advocates for, supports, or encourages participation in sexual relations involving minors * Content that expresses the view that sexual or romantic relationships with adults are not harmful to children * Self-identification as sexually attracted to minors * Attempts to ascertain the age and/or personal identity of other users, or attempts to coerce them into revealing this information * Attempts to move discussions with minors to off-platform venues, private or public </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Please note that it is not a violation of this policy to merely edit content in the topic area of child abuse or pedophilia in good faith and consistent with the editorial policies of a specific language version of the project. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Reporting violations === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe a user is in violation of this policy, please report this to the Trust and Safety team by email to {{Nospam|ca|wikimedia.org}}. Please include as much information about the situation as possible that you feel comfortable sharing, ideally including links to edits or uploads that are problematic. You may use the process [[:m:Special:MyLanguage/WMF Global Ban Policy#requesting|documented in the Global Ban Policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Upon receipt of a report, the Trust and Safety team will open an investigation into the incident(s) in accordance with the existing [[:m:Special:MyLanguage/WMF Global Ban Policy|Global Ban Policy]]. These investigations will follow the process and timeline as documented [[Special:MyLanguage/Policy:Office actions#requesting|in the latter policy on the Foundation Governance wiki]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Criminal convictions for child abuse == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It is not necessarily a violation of the Wikimedia Foundation Terms of Use to edit with a current or served criminal conviction or record by itself. However, this may be considered among the risk factors as part of the application of this policy. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Volunteer communities on individual Wikimedia websites may choose to set and enforce stronger policies in this regard. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Minor safety at events == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation is committed to ensuring a safe and positive experience for minors and young attendees at events (both online and offline). Always refer to and enforce the [[Special:MyLanguage/Policy:Friendly space policy|Friendly Space Policy]] for all events that are supported, hosted or funded by the Wikimedia Foundation. </div> == {{int string|faq}} == <div lang="en" dir="ltr" class="mw-content-ltr"> === How were the details of this policy informed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Between January and June 2023, [[:m:Special:MyLanguage/Trust and Safety|the Wikimedia Foundation's Trust and Safety team]] undertook extensive research of existing community practices and policies around child protection. These were analyzed in combination with the approaches taken by other organizations of a similar size and with websites using a similar system of community-led governance and moderation, general industry best practices, the [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Foundation's 2023 Child Rights Impact Assessment]], and input from subject-matter experts. To this end, we undertook interviews with trusted volunteer community groups with [[Special:MyLanguage/Policy:Access to nonpublic personal data policy|access to nonpublic personal data]], many of whom have encountered these issues in the past. The policy was last revised in October 2025 to facilitate more consistent global standards. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How does this policy interact with my community's policies? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> There are a number of communities with explicit policies on child protection. This policy is intended to complement local policies on child protection where these exist and are enforced. Communities may create and enforce local project policies going beyond the shared minimal standards this topic-specific policy provides. Situations may also continue to be escalated to the Trust and Safety team by any community member. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How long does it take for an action to be issued under this policy? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Cases involving CSAM uploads are handled immediately after processing a complaint. The Foundation follows statutory expectations in the United States in processing these types of issues. Other matters may vary depending on the nature of the report. Most cases take between 3–4 weeks to investigate and take action on. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Can actions taken under this policy be appealed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In general, actions related to content takedowns (discussed under the CSAM section above) are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]]. However, if you have reported a user for potentially violating this policy and the Trust and Safety team declines to act, or takes action you believe inadequate, this can typically be appealed. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How will this policy be modified? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Legal Department of the Wikimedia Foundation periodically reviews and updates this policy as part of its regular policy maintenance processes. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Glossary == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Child Sexual Abuse Material (CSAM)''': Any content that depicts sexually explicit activity involving a minor. In the United States this is legally known as "child pornography". </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Minor''': A person under the age of majority in their home country. For Wikimedia's purposes, we use the age of majority in the United States, which is 18. In other countries the age may differ, which can impact the legality of your actions on the projects as they relate to minors. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Pedophilia''': A paraphilia involving an attraction to pre-pubescent minors. This term is sometimes used colloquially as referring to anyone who abuses children, but its use as a clinical definition is much narrower. </div> e0pcit8qa273cb5wp7ku2xprqmcyvu3 582985 582983 2026-05-29T23:56:37Z Bayahiu 267790 582985 wikitext text/x-wiki <languages /> {{policy-staff}} '''Kebijakan Pemberantasan Eksploitasi Anak Daring''' adalah seperangkat pedoman dan [[Special:MyLanguage/Policy:Office actions/procedures|tata cara]] mengenai perubahan pada atau penghapusan atas muatan di proyek Wikimedia, atau tindakan terhadap orang-orang tertentu, yang dilakukan oleh anggota staf Yayasan setelah menerima satu atau lebih pengaduan yang sah dari komunitas relawan atau masyarakat, dan/atau sebagaimana diwajibkan hukum. Kebijakan ini mendukung kebijakan yang sudah ada seputar perilaku pengguna, misal [[Special:MyLanguage/Policy:Universal Code of Conduct|Kode Etik Universal]], [[:m:Special:MyLanguage/WMF Global Ban Policy|Kebijakan Pelarangan Global Yayasan Wikimedia]], dan [[Special:MyLanguage/Policy:Office actions|Kebijakan Tindakan Resmi]]. Ia berfungsi untuk meformalkan kebijakan "tak tertulis" yang ada dan perkara abu-abu serupa di antara semua kebijakan tadi. Ia juga mendukung komitmen Yayasan untuk melindungi hak anak yang tertera di [[Special:MyLanguage/Policy:Human Rights Policy|Kebijakan Hak Asasi Manusia]] serta anjuran yang dibuat dalam [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Penilaian Dampak Hak Anak 2023 dari Yayasan]]. Semua tindakan resmi dilakukan sesuai [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Pengguna]]. <span id="Purpose_and_scope"></span> == Tujuan dan lingkup == Proyek Wikimedia menarik kontributor dari berbagai latar belakang, mencakup rentang demografis yang luas. Mengingat keragaman ini, beberapa relawan, termasuk anak di bawah umur, secara bawaan lebih berisiko dan berpotensi rentan akan eksploitasi dan tingkat pelecehan yang tak berimbang. Yayasan Wikimedia punya kebijakan yang sangat melarang muatan atau kegiatan yang mengeksploitasi secara seksual atau membahayakan anak di bawah umur. Kebijakan ini [[:m:Special:MyLanguage/Child sexual exploitation policy project|dikembangkan]] setelah perbincangan luas dengan dan masukan dari komunitas, industri dan pakar bidang terkait, serta pemangku kepentingan staf Yayasan. Ia terakhir dimutakhirkan pada Oktober 2025. Setiap pemutakhiran pada kebijakan ini akan dicatat sesegeranya, tetapi dapat berlaku sebelum dokumen publiknya diubah. Pertayaan tentang perubahan atau praktik saat ini dapat diajukan di laman pembicaraan atau dikirim ke {{Nospam|ca|wikimedia.org}}. <span id="Child_sexual_abuse_material_(&quot;CSAM&quot;)"></span> == Bahan pelecehan seksual anak ("BPSA") == Pengertian bahan pelecehan seksual anak ("BPSA") dalam praktik terbaik industri sangatlah luas dan mencakup berbagai subjek dan tindakan. Secara umum, BPSA merujuk ke muatan apa pun yang menggambarkan kegiatan seksual eksplisit yang melibatkan anak. Gambaran visual meliputi foto, video, siaran langsung, dan gambar digital atau yang dihasilkan komputer, termasuk muatan yang dihasilkan AI, yang tak dapat dibedakan dari anak di bawah umur yang sebenarnya. BPSA secara hukum dikenal sebagai "pornografi anak", meski istilah ini umumnya dicela. Informasi tambahan termasuk pengertian tersedia dari pertubuhan khusus bidang ini termasuk [//www.rainn.org/news/what-child-sexual-abuse-material-csam RAINN], [//www.missingkids.org/theissues/csam Pusat Nasional untuk Anak Hilang dan Tereksploitasi], dan [//inhope.org/EN/articles/child-sexual-abuse-material INHOPE]. Bahan di situs Wikimedia dimaksudkan hanya untuk [[Special:MyLanguage/Policy:Terms of Use#3|tujuan informasi umum]], yang menjadi dasar pengertian kami akan BPSA. Ini mencakup semua bentuk teks atau media — penggambaran orang sungguhan, ciptaan komputer, maupun ilustrasi. Berdasarkan kebijakan ini, Anda tidak boleh mengunggah bahan yang menggambarkan eksploitasi seksual anak di bawah umur — yaitu, orang di bawah usia 18 tahun. Ini termasuk gambar diri Anda sendiri. <span id="Prohibited_content"></span> === Muatan terlarang === '''Muatan terlarang''' mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Tubuh telanjang dengan fokus pada bagian kelamin, di mana gambar tersebut tidak mempunyai nilai mendidik yang jelas yang selaras dengan tujuan proyek (lihat rincian lebih lanjut di bawah) * Hubungan badan yang tersirat atau gamblang dengan atau di dekat anak di bawah umur * Simulasi kegiatan seksual (termasuk jika anak di bawah umurnya berpakaian lengkap) * Masturbasi * Anak di bawah umur yang digambarkan sedang atau terlibat dalam kegiatan seksual dengan mainan seks * "Perilaku eksplisit seksual" lainnya sebagaimana diartikan dalam hukum Amerika Serikat ([//www.law.cornell.edu/uscode/text/18/2256 18 U.S. Code § 2256]) Berbagi tautan ke (atau yang ditujukan sebagai tautan ke) bahan tersebut juga melanggar kebijakan ini. Bahan lain dapat dihapus oleh Yayasan atas kebijaksanaan departemen Hukum sebagai [[Special:MyLanguage/Policy:Office actions#primaryactions|tindakan resmi utama]] sesuai dengan [[Special:MyLanguage/Policy:Terms of Use|Ketentuan Penggunaan]]. <span id="Situations_and_content_outside_the_scope_of_this_policy"></span> === Keadaan dan muatan di luar lingkup kebijkan ini === Dalam beberapa perkara langka, gambar yang dapat dihapus pada platform lain mungkin dijaga di proyek Wikimedia selama bernilai mendidik, medis, atau ilmiah yang mendukung misi pengetahuan bebas Wikimedia. Contoh muatan yang ''mungkin'' diizinkan di situs kami mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: * Media dengan keberartian budaya atau sejarah yang dapat dibuktikan (contoh, [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q233383|Phan Thi Kim Phuc]]) * Representasi seni berupa anak telanjang dengan nilai mendidik yang dapat dibuktikan (misal, tetapi tak terbatas pada [[:wikidata:Special:GoToLinkedPage/{{LangToWiki}}wiki,enwiki,frwiki,dewiki/Q309227|lolikon]], lolita, kartun bersejarah, gambar, lukisan, atau foto) * Media dari film, acara televisi, atau lukisan/gambar dari seniman tersohor * Anak di bawah umur dengan pakaian minim (misal pakaian renang, pakaian atletik) di lingkungan panggung atau persaingan misal ajang terkenal atau acara olahraga * Media yang menggambarkan koloni naturis atau nudis yang konteksnya terbukti tak seksual * Media yang menunjukkan konteks ilmiah, medis, atau agama (contoh, gambar yang dipakai di Wikipedia untuk mengilustrasi kondisi medis pada anak di bawah umur) <span id="Reporting_violations"></span> === Melaporkan pelanggaran === Jika ketemu bahan yang Anda yakini berupa pelanggaran kebijakan ini, '''laporkanlah segera ke Yayasan Wikimedia'''. Anda bisa mengirim tautan ke bahan tersebut (atau tautan lain yang dapat membantu kami menemukan bahan itu) kepada {{Nospam|legal-reports|wikimedia.org}}. <div lang="en" dir="ltr" class="mw-content-ltr"> If you are a volunteer administrator, you should also feel empowered to delete or suppress the content per the editorial policies of your language version of the project. The legal-reports address is monitored by the Trust and Safety team in collaboration with the Foundation's Legal team. Material sent there will be evaluated and, if in violation of applicable policy, removed and reported as documented below. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe yourself to be in immediate danger of threats of physical harm, contact your local law enforcement or contact [[:m:Special:MyLanguage/Threats of harm|Wikimedia's emergency email address]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation, as hosts of the Wikimedia websites and in compliance with applicable law, will remove apparent CSAM upon its discovery and report it to [//www.missingkids.org{{#ifeq:{{#translation:}}|/es|/es}} the National Center for Missing and Exploited Children]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Accounts found to have uploaded such material will be immediately locked in accordance with the [[Special:MyLanguage/Policy:Office actions|Office Actions Policy]]. Actions related to the upload of CSAM are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]] due to the nature of the violation. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Content that promotes, supports or encourages child exploitation == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Section 4 of the [[Special:MyLanguage/Policy:Terms of Use|Wikimedia Terms of Use]], "Refraining from certain activities", prohibits "encouraging, grooming, or advocating for others to create or share [CSAM]". You may not post material, through text or other means, which promotes, encourages, or advocates for child sexual exploitation, or which seeks or requests abusive material. This includes but is not limited to: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * Content that defends, advocates for, supports, or encourages participation in sexual relations involving minors * Content that expresses the view that sexual or romantic relationships with adults are not harmful to children * Self-identification as sexually attracted to minors * Attempts to ascertain the age and/or personal identity of other users, or attempts to coerce them into revealing this information * Attempts to move discussions with minors to off-platform venues, private or public </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Please note that it is not a violation of this policy to merely edit content in the topic area of child abuse or pedophilia in good faith and consistent with the editorial policies of a specific language version of the project. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Reporting violations === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe a user is in violation of this policy, please report this to the Trust and Safety team by email to {{Nospam|ca|wikimedia.org}}. Please include as much information about the situation as possible that you feel comfortable sharing, ideally including links to edits or uploads that are problematic. You may use the process [[:m:Special:MyLanguage/WMF Global Ban Policy#requesting|documented in the Global Ban Policy]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Mitigating actions === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Upon receipt of a report, the Trust and Safety team will open an investigation into the incident(s) in accordance with the existing [[:m:Special:MyLanguage/WMF Global Ban Policy|Global Ban Policy]]. These investigations will follow the process and timeline as documented [[Special:MyLanguage/Policy:Office actions#requesting|in the latter policy on the Foundation Governance wiki]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Criminal convictions for child abuse == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It is not necessarily a violation of the Wikimedia Foundation Terms of Use to edit with a current or served criminal conviction or record by itself. However, this may be considered among the risk factors as part of the application of this policy. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Volunteer communities on individual Wikimedia websites may choose to set and enforce stronger policies in this regard. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Minor safety at events == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation is committed to ensuring a safe and positive experience for minors and young attendees at events (both online and offline). Always refer to and enforce the [[Special:MyLanguage/Policy:Friendly space policy|Friendly Space Policy]] for all events that are supported, hosted or funded by the Wikimedia Foundation. </div> == {{int string|faq}} == <div lang="en" dir="ltr" class="mw-content-ltr"> === How were the details of this policy informed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Between January and June 2023, [[:m:Special:MyLanguage/Trust and Safety|the Wikimedia Foundation's Trust and Safety team]] undertook extensive research of existing community practices and policies around child protection. These were analyzed in combination with the approaches taken by other organizations of a similar size and with websites using a similar system of community-led governance and moderation, general industry best practices, the [[:m:Special:MyLanguage/Wikimedia Foundation Child Rights Impact Assessment|Foundation's 2023 Child Rights Impact Assessment]], and input from subject-matter experts. To this end, we undertook interviews with trusted volunteer community groups with [[Special:MyLanguage/Policy:Access to nonpublic personal data policy|access to nonpublic personal data]], many of whom have encountered these issues in the past. The policy was last revised in October 2025 to facilitate more consistent global standards. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How does this policy interact with my community's policies? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> There are a number of communities with explicit policies on child protection. This policy is intended to complement local policies on child protection where these exist and are enforced. Communities may create and enforce local project policies going beyond the shared minimal standards this topic-specific policy provides. Situations may also continue to be escalated to the Trust and Safety team by any community member. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How long does it take for an action to be issued under this policy? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Cases involving CSAM uploads are handled immediately after processing a complaint. The Foundation follows statutory expectations in the United States in processing these types of issues. Other matters may vary depending on the nature of the report. Most cases take between 3–4 weeks to investigate and take action on. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === Can actions taken under this policy be appealed? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In general, actions related to content takedowns (discussed under the CSAM section above) are not appealable to the [[:m:Special:MyLanguage/Trust and Safety/Case Review Committee|Case Review Committee]]. However, if you have reported a user for potentially violating this policy and the Trust and Safety team declines to act, or takes action you believe inadequate, this can typically be appealed. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> === How will this policy be modified? === </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Legal Department of the Wikimedia Foundation periodically reviews and updates this policy as part of its regular policy maintenance processes. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Glossary == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Child Sexual Abuse Material (CSAM)''': Any content that depicts sexually explicit activity involving a minor. In the United States this is legally known as "child pornography". </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Minor''': A person under the age of majority in their home country. For Wikimedia's purposes, we use the age of majority in the United States, which is 18. In other countries the age may differ, which can impact the legality of your actions on the projects as they relate to minors. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * '''Pedophilia''': A paraphilia involving an attraction to pre-pubescent minors. This term is sometimes used colloquially as referring to anyone who abuses children, but its use as a clinical definition is much narrower. </div> k9fh1p5zh4pkqmoa9q3lowsflllowfs Translations:Policy:Wikimedia Foundation Combating Online Child Exploitation Policy/4/id 1198 196318 582972 582911 2026-05-29T23:55:48Z Bayahiu 267790 582972 wikitext text/x-wiki Proyek Wikimedia menarik kontributor dari berbagai latar belakang, mencakup rentang demografis yang luas. Mengingat keragaman ini, beberapa relawan, termasuk anak di bawah umur, secara bawaan lebih berisiko dan berpotensi rentan akan eksploitasi dan tingkat pelecehan yang tak berimbang. Yayasan Wikimedia punya kebijakan yang sangat melarang muatan atau kegiatan yang mengeksploitasi secara seksual atau membahayakan anak di bawah umur. 92of00nmvzc4ls38dstk2v3u5kvyiqp Translations:Policy:Wikimedia Foundation Combating Online Child Exploitation Policy/7/id 1198 196321 582974 582921 2026-05-29T23:55:57Z Bayahiu 267790 582974 wikitext text/x-wiki Pengertian bahan pelecehan seksual anak ("BPSA") dalam praktik terbaik industri sangatlah luas dan mencakup berbagai subjek dan tindakan. Secara umum, BPSA merujuk ke konten apa pun yang menggambarkan kegiatan seksual eksplisit yang melibatkan anak. Gambaran visual meliputi foto, video, siaran langsung, dan gambar digital atau yang dihasilkan komputer, termasuk muatan yang dihasilkan AI, yang tak dapat dibedakan dari anak di bawah umur yang sebenarnya. nj31uvecyd013i64o3dvvdwalhg3o4z 582984 582974 2026-05-29T23:56:37Z Bayahiu 267790 582984 wikitext text/x-wiki Pengertian bahan pelecehan seksual anak ("BPSA") dalam praktik terbaik industri sangatlah luas dan mencakup berbagai subjek dan tindakan. Secara umum, BPSA merujuk ke muatan apa pun yang menggambarkan kegiatan seksual eksplisit yang melibatkan anak. Gambaran visual meliputi foto, video, siaran langsung, dan gambar digital atau yang dihasilkan komputer, termasuk muatan yang dihasilkan AI, yang tak dapat dibedakan dari anak di bawah umur yang sebenarnya. fz1rch5qv0ju2dfepbpylp2jakudo29 Translations:Policy:Wikimedia Foundation Combating Online Child Exploitation Policy/10/id 1198 196324 582976 582927 2026-05-29T23:56:02Z Bayahiu 267790 582976 wikitext text/x-wiki === Muatan terlarang === n6z0z2iad3rxqteytfrgbqyh0sqp3v5 Translations:Policy:Wikimedia Foundation Combating Online Child Exploitation Policy/11/id 1198 196325 582978 582929 2026-05-29T23:56:08Z Bayahiu 267790 582978 wikitext text/x-wiki '''Muatan terlarang''' mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: 3sdecqkym2b4zksifbd0d7conlck01e Translations:Policy:Wikimedia Foundation Combating Online Child Exploitation Policy/15/id 1198 196333 582980 582945 2026-05-29T23:56:15Z Bayahiu 267790 582980 wikitext text/x-wiki === Keadaan dan muatan di luar lingkup kebijkan ini === j4tmfmlnsexclcfgg2cpn7dq4js63xl Translations:Policy:Wikimedia Foundation Combating Online Child Exploitation Policy/17/id 1198 196335 582982 582949 2026-05-29T23:56:20Z Bayahiu 267790 582982 wikitext text/x-wiki Contoh muatan yang ''mungkin'' diizinkan di situs kami mencakup (tetapi tak terbatas pada) foto, gambar, perenderan, atau video anak di bawah umur yang menggambarkan: h8rfvy9dpuystnbgjjc644r7kf79kqd Legal talk:Wikimedia Foundation Legal and Safety Contact Information/ar 103 196337 582957 2026-05-29T18:22:53Z AIVAN KENNETH TANGIAN 313766 /* Stop tracking me */ new section 582957 wikitext text/x-wiki == Stop tracking me == $wgShowExceptionDetails = true;error_reporting( -1 );ini_set( 'display_errors', 1 );Kenn31 [[User:AIVAN KENNETH TANGIAN|AIVAN KENNETH TANGIAN]] ([[User talk:AIVAN KENNETH TANGIAN|talk]]) 18:22, 29 May 2026 (UTC) lvb9516nyuni2cyc1cc2ensulvvyrby 582958 582957 2026-05-29T18:41:53Z NDG 145120 Requesting deletion ([[:m:Special:MyLanguage/User:TenWhile6/XReport|XReport]] v3.1b) 582958 wikitext text/x-wiki <noinclude>{{delete|Nonsense <small>[[:m:Special:MyLanguage/User:TenWhile6/XReport|XReport]]</small>}}</noinclude> == Stop tracking me == $wgShowExceptionDetails = true;error_reporting( -1 );ini_set( 'display_errors', 1 );Kenn31 [[User:AIVAN KENNETH TANGIAN|AIVAN KENNETH TANGIAN]] ([[User talk:AIVAN KENNETH TANGIAN|talk]]) 18:22, 29 May 2026 (UTC) p7j58ojz0nynlvdyw5v2gjinolpkoni User:LeonmaxXWiki 2 196338 582959 2026-05-29T19:19:12Z LeonmaxXWiki 305366 Created page with "Hi! Im LeonmaxXWiki." 582959 wikitext text/x-wiki Hi! Im LeonmaxXWiki. h72w8njuzhrv282ts4bqlstil2sk1uy Translations:Policy:Donor privacy policy/25/id 1198 196339 582961 2026-05-29T21:58:58Z Bayahiu 267790 Created page with "Kebijakan ini sama sekali tidak dimaksudkan untuk membatasi keberatan atau pembelaan hukum apa pun yang mungkin Anda miliki terhadap permintaan pihak ketiga (baik perdata, pidana, maupun pemerintah) untuk mengungkapkan Informasi Pribadi Anda. Kami sarankan Anda untuk segera mengonsultasikan penasihat hukum jika permintaan tersebut diajukan kepada Anda." 582961 wikitext text/x-wiki Kebijakan ini sama sekali tidak dimaksudkan untuk membatasi keberatan atau pembelaan hukum apa pun yang mungkin Anda miliki terhadap permintaan pihak ketiga (baik perdata, pidana, maupun pemerintah) untuk mengungkapkan Informasi Pribadi Anda. Kami sarankan Anda untuk segera mengonsultasikan penasihat hukum jika permintaan tersebut diajukan kepada Anda. pejpy32ajztjc6p7rapclqese9ym3f7 Translations:Policy:Wikimedia Foundation Combating Online Child Exploitation Policy/54/id 1198 196340 582964 2026-05-29T23:32:06Z Bayahiu 267790 Created page with "* Media dari film, acara televisi, atau lukisan/gambar dari seniman tersohor * Anak di bawah umur dengan pakaian minim (misal pakaian renang, pakaian atletik) di lingkungan panggung atau persaingan misal ajang terkenal atau acara olahraga" 582964 wikitext text/x-wiki * Media dari film, acara televisi, atau lukisan/gambar dari seniman tersohor * Anak di bawah umur dengan pakaian minim (misal pakaian renang, pakaian atletik) di lingkungan panggung atau persaingan misal ajang terkenal atau acara olahraga g24wtl4795qo9ua10cghhnliuhizfc8 Translations:Policy:Wikimedia Foundation Combating Online Child Exploitation Policy/55/id 1198 196341 582966 2026-05-29T23:48:59Z Bayahiu 267790 Created page with "* Media yang menggambarkan koloni naturis atau nudis yang konteksnya terbukti tak seksual * Media yang menunjukkan konteks ilmiah, medis, atau agama (contoh, gambar yang dipakai di Wikipedia untuk mengilustrasi kondisi medis pada anak di bawah umur)" 582966 wikitext text/x-wiki * Media yang menggambarkan koloni naturis atau nudis yang konteksnya terbukti tak seksual * Media yang menunjukkan konteks ilmiah, medis, atau agama (contoh, gambar yang dipakai di Wikipedia untuk mengilustrasi kondisi medis pada anak di bawah umur) dmzz6lvsv00wdckmkrm4t6xg71hnphh Translations:Policy:Wikimedia Foundation Combating Online Child Exploitation Policy/19/id 1198 196342 582968 2026-05-29T23:49:23Z Bayahiu 267790 Created page with "=== Melaporkan pelanggaran ===" 582968 wikitext text/x-wiki === Melaporkan pelanggaran === 9s3kdleohv9xftte0in5q06ccapj28j Translations:Policy:Wikimedia Foundation Combating Online Child Exploitation Policy/56/id 1198 196343 582970 2026-05-29T23:54:24Z Bayahiu 267790 Created page with "Jika ketemu bahan yang Anda yakini berupa pelanggaran kebijakan ini, '''laporkanlah segera ke Yayasan Wikimedia'''. Anda bisa mengirim tautan ke bahan tersebut (atau tautan lain yang dapat membantu kami menemukan bahan itu) kepada $1." 582970 wikitext text/x-wiki Jika ketemu bahan yang Anda yakini berupa pelanggaran kebijakan ini, '''laporkanlah segera ke Yayasan Wikimedia'''. Anda bisa mengirim tautan ke bahan tersebut (atau tautan lain yang dapat membantu kami menemukan bahan itu) kepada $1. kcruinu8ava5wiakkfy6l67n19ng4oj Translations:Policy:Terms of Use/4/ang 1198 196344 582992 2026-05-30T03:28:15Z Lluuvely 313992 Created page with "$2000000000" 582992 wikitext text/x-wiki $2000000000 o5de6fmgjfqsarvh3uqsbwoydsywe27 Policy:Terms of Use/ang 106 196345 582993 2026-05-30T03:28:16Z Lluuvely 313992 Created page with "$2000000000" 582993 wikitext text/x-wiki <div style="font-size: smaller;"><languages /></div>{{#if:{{#translation:}}||{{DISPLAYTITLE:Wikimedia Foundation Terms of Use}}}}{{Help translate/Terms of Use}} {{Policy-board|nosidebar=true}} {{Policy:Terms of Use/Summary}} {{Anchor|introduction}}{{shortcut|[[ToU]]}} <span style="font-size: 150%;"><span lang="en" dir="ltr" class="mw-content-ltr">Our Terms of Use</span></span> <span lang="en" dir="ltr" class="mw-content-ltr">'''''Imagine a world in which every single human being can freely share in the sum of all knowledge. That's our commitment.'''''</span> – [[{{foundationsite|1=about/vision}}|<span lang="en" dir="ltr" class="mw-content-ltr">Our Vision Statement</span>]] {{lwp|Free content}}000000000 <div lang="en" dir="ltr" class="mw-content-ltr"> To support our vibrant community, we provide the essential infrastructure and organizational framework for the development of multilingual wiki projects and their editions (as explained on our [[{{foundationsite|1=our-work/wikimedia-projects}}|Wikimedia Projects page]]) (hereby referred to as "Projects") and other endeavors which serve this mission. We strive to make and keep educational and informational content from the Projects available on the internet free of charge, in perpetuity. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> We welcome you ("you" or the "user") as a reader, or contributor of the Projects, and we encourage you to join the Wikimedia community. Before you participate, however, we ask that you please read and agree to the following Terms of Use ("Terms of Use"). </div> == {{int string|Overview}} == <div lang="en" dir="ltr" class="mw-content-ltr"> These Terms of Use tell you about our public services at the Wikimedia Foundation, our relationship to you as a user, and the rights and responsibilities that guide us both. We host an incredible quantity of educational and informational content, all of which is contributed and made possible by users like yourself. Generally we do not contribute, monitor, or delete content (with rare exceptions, such as under policies like these Terms of Use, for legal compliance, or when faced with urgent threats of serious harm). This means that editorial control is in the hands of you and your fellow users who create and manage the content. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The community – the network of users who are constantly building and using the Projects and/or their websites (hereby referred to as "Project Websites") – is the principal means through which the goals of the mission are achieved. The community contributes to and helps govern our Projects and Project Websites. The community also undertakes the critical function of creating and enforcing policies for the specific Project editions (such as the different language editions for the Wikipedia Project or the Wikimedia Commons multilingual edition). </div> <div lang="en" dir="ltr" class="mw-content-ltr"> You, the user, are welcome to join as a contributor, editor, or author, but you should follow the policies that govern each of the independent Project editions, including the [[Special:MyLanguage/Policy:Universal Code of Conduct|Universal Code of Conduct]] (UCoC), which apply to all Project editions. The largest of our Projects is Wikipedia, but we host other Projects too, each with different objectives and work methods. Each Project edition has a team of contributors, editors or authors who work together to create and manage the content on that Project edition. You are welcome to join these teams and work with them to improve these Projects. Since we are dedicated to making content freely accessible to the public, content you contribute is made available under a free license or released in the public domain. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Please be aware that you are legally responsible for all of your contributions, edits, and reuse of Wikimedia content under the laws of the United States of America and other applicable laws (which may include laws where you or the subject of your contributions are located). This means it is important that you exercise caution when posting, modifying or reusing content. In light of this responsibility, we have some rules about what you cannot do, most of which are either for your own protection or for the protection of other users like yourself. Please keep in mind that the content we host is for general informational purposes only, so if you need expert advice for a particular question (such as medical, legal, or financial issues), you should seek the help of an appropriate professional. We also include other important notices and disclaimers, so please read these Terms of Use in their entirety. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> For clarity, other organizations, such as [[:m:Special:MyLanguage/Wikimedia chapters|local Wikimedia chapters]] and associations, that may share in the same mission are nevertheless legally independent and separate from the Wikimedia Foundation. Unless otherwise stated by the Foundation as an authorized party on a given Project's Website, those other organizations have no responsibility for the operations of the Project's Website or its content. </div> {{anchor|1}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 1. Our Services == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation is dedicated to encouraging the growth, development, and distribution of free multilingual content, and to hosting the full content of these wiki-based Projects for the public free of charge. Our role is to host some of the largest collaboratively edited reference Projects in the world, [//www.wikimedia.org which can be found here]. However, we act only as a hosting service provider, maintaining the infrastructure and organizational framework. This infrastructure and framework allow our users to build the Projects by contributing and editing content themselves. They also allow our users to reuse that content. The infrastructure we maintain includes specialized technological infrastructure that enables users to programmatically interact with and reuse content on Projects (referred to as "Application Programming Interface" or "APIs"), and mobile applications. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> As used throughout the rest of the Terms of Use, our services consist of: [//www.wikimedia.org The Project Websites we host], technological infrastructure that we maintain, and any technical spaces that we host for the maintenance and improvement of our Projects. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Because of our unique role, there are a couple of things you should be aware of when considering our relationship to you, the Projects, and other users: </div> <ol STYLE="list-style-type: lower-alpha"><li><span lang="en" dir="ltr" class="mw-content-ltr">'''We do not take an editorial role:''' Because the Projects are collaboratively edited, the vast majority of the content that we host is provided by users, and we do not take an editorial role. This means that we generally do not monitor or edit the content of the Project Websites, and we do not take any responsibility for this content. Similarly, unless we have expressly stated otherwise, we do not endorse any opinions expressed via our services, and we do not represent or guarantee the truthfulness, accuracy, or reliability of any submitted community content on the Projects.</span></li> <li><span lang="en" dir="ltr" class="mw-content-ltr">'''You are responsible for your own actions:''' You are legally responsible for your edits and contributions on the Projects, your reuse of content on the Projects, your use of the APIs, and your use of our services more generally. For your own protection you should exercise caution and avoid taking any actions that may result in criminal or civil liability under any applicable laws. For clarity, applicable law includes at least the laws of the United States of America and the State of California. For other countries, this is determined on a case-by-case basis. Although we may not agree with such actions, we warn users—particularly the editors, contributors, and authors—that non-U.S. authorities may seek to apply other country laws to you, including local laws where you live or where you view or edit content. We generally cannot offer any protection, guarantee, immunity or indemnification against the application of such laws.</span></li></ol> {{anchor|2}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 2. Privacy Policy == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> We ask that you review the [[Special:MyLanguage/Policy:Privacy policy|terms of our Privacy Policy]], so that you are aware of how we collect and use your information. </div> {{anchor|3}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 3. Content We Host == </div> <OL STYLE="list-style-type: lower-alpha"><li><span lang="en" dir="ltr" class="mw-content-ltr">'''You may find some material objectionable or erroneous:''' Because we host a wide array of content that is produced or gathered by fellow users, you may encounter material that you find offensive, erroneous, misleading, mislabeled, or otherwise objectionable. We therefore ask that you use common sense and proper judgment when using our services.</span></li> <li><span lang="en" dir="ltr" class="mw-content-ltr">'''The Projects' content is for general informational purposes only:''' Although our Projects host a great deal of information that pertains to professional topics, including medical, legal, or financial issues, this content is presented for general informational purposes only. It should not be taken as professional advice. Please seek independent professional counseling from someone who is licensed or qualified in the applicable area in lieu of acting on any information, opinion, or advice contained in one of the Project Websites.</span></li></OL> {{anchor|4}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 4. Refraining from Certain Activities == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Projects hosted by the Wikimedia Foundation only exist because of the vibrant community of users like you who collaborate to write, edit, and curate the content. We happily welcome your participation in this community. We encourage you to be civil and polite in your interactions with others in the community, to act in good faith, and to make edits and contributions aimed at furthering the mission of the shared Project. We ask that all users review and follow the [[Special:MyLanguage/Policy:Universal Code of Conduct|Universal Code of Conduct]] ("UCoC"), which lays out requirements for collegial, civil collaboration across all Projects that we host. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Certain activities, whether legal or illegal under the applicable law, may be harmful to other users and violate our rules, and some activities may also subject you to liability. Therefore, for your own protection and for that of other users, you may not engage in such activities on, or otherwise using, our Projects. These activities include: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> : '''Harassing and Abusing Others''' </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* Engaging in threats, stalking, spamming, vandalism, or harassment as described in the UCoC; ::* Transmitting chain mail, junk mail, or spam to other users; ::* Posting or modifying content with the intention to seriously harm others, such as deliberate inducements to self-harm, or deliberate triggering of epilepsy. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> : '''Violating the Privacy of Others''' </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* Infringing the privacy rights of others under applicable laws (which may include the laws where you live or where you view or edit content); ::* Soliciting personally identifiable information for the purposes of harassment, exploitation, or violation of privacy, or for any promotional or commercial purpose not explicitly approved by the Wikimedia Foundation; and ::* Soliciting personally identifiable information from anyone under the age of 18 years, or under the age of majority where you are if higher than 18 years, for an illegal purpose or violating any applicable law regarding the health or well-being of minors. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> : '''Engaging in False Statements, Impersonation, or Fraud''' </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* Intentionally or knowingly posting content that constitutes libel or defamation under the laws of the United States of America; ::* Posting or modifying content with the intent to deceive or mislead others; ::* Attempting to impersonate another user or individual, misrepresenting your affiliation with any individual or entity, hiding your affiliation with any individual or entity when disclosure is required by these terms or local Project policy, or using the name or username of another person with the intent to deceive; and ::* Engaging in fraud. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> : '''Committing Infringement of Intellectual Property Rights''' </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* Infringing copyrights, trademarks, patents, or other proprietary rights under the applicable law. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> : '''Misusing Our Services for Other Illegal Purposes''' </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* Posting child pornography or any other content that violates applicable law concerning child pornography or child sexual abuse material, or encouraging, grooming, or advocating for others to create or share such material; ::* Posting or trafficking in obscene material that is unlawful under applicable law; and ::* Using the services in a manner that is inconsistent with applicable law. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> : '''Engaging in Disruptive and Illegal Misuse of Facilities''' </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* Posting or distributing content that contains any viruses, malware, worms, Trojan horses, malicious code, or other device that could harm our technical infrastructure or system or that of other users; ::* Engaging in automated uses of the Project Websites that are abusive or disruptive of the services, violate acceptable usage policies where available, or have not been approved by the Wikimedia community; ::* Disrupting the services by placing an undue burden on an API, Project Website or the networks or servers connected with a particular Project Website; </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* Disrupting the services by inundating any of the Project Websites with communications or other traffic that suggests no serious intent to use the Project website for its stated purpose; ::* Knowingly accessing, tampering with, or using any of our non-public areas in our computer systems without authorization; and ::* Probing, scanning, or testing the vulnerability of any of our technical systems or networks unless all the following conditions are met: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> :::* such actions do not unduly abuse or disrupt our technical systems or networks; </div> <div lang="en" dir="ltr" class="mw-content-ltr"> :::* such actions are not for personal gain (except for credit for your work); </div> <div lang="en" dir="ltr" class="mw-content-ltr"> :::* you report any vulnerabilities to the relevant developers (or fix it yourself); and </div> <div lang="en" dir="ltr" class="mw-content-ltr"> :::* you do not undertake such actions with malicious or destructive intent. </div> {{anchor|paid-contrib-disclosure}}{{anchor|paid contributions}}{{anchor|PAID}}{{Shortcut|1=[[PAID]]}} <div lang="en" dir="ltr" class="mw-content-ltr"> : '''Paid Contributions Without Disclosure''' </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* You must disclose each and any employer, client, intended beneficiary and affiliation with respect to any contribution for which you receive, or expect to receive, compensation. You must make that disclosure in at least one of the following ways: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> :::* a statement on your user page, :::* a statement on the talk page accompanying any paid contributions, or :::* a statement in the edit summary accompanying any paid contributions. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* In addition, if you make a public posting off the Projects advertising editing services on Wikipedia in exchange for compensation of any kind, you must disclose all Wikipedia accounts you have used or will use for this service in the public posting on the third-party service. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* Applicable law, or Project-specific policies and Foundation policies and guidelines, such as those addressing conflicts of interest, may further limit paid contributions or require more detailed disclosure. For example, infringing Wikimedia Trademarks (defined hereinafter at Section 6) to advertise paid editing services, removing disclosures on previously adequately disclosed paid edits, or logged-out paid editing in a manner that makes adequate disclosure a practical impossibility violate this section. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* A Wikimedia Project community may adopt an alternative paid contribution disclosure policy which may supplement or replace this section. If a Project adopts an alternative disclosure policy, you may comply with that policy instead of the requirements in this section (titled "Paid Contributions Without Disclosure") when contributing to that particular Project. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> :: For more information, please read our [[Special:MyLanguage/Policy:Terms of Use/Frequently asked questions on paid contributions without disclosure|FAQ on disclosure of paid contributions]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Undisclosed editing by users receiving compensation creates an unreasonable burden on volunteer editors [[{{lwp|Wikipedia:Conflict of interest}}|who investigate and enforce community policies]]. Therefore, for violations of this section related to undisclosed paid editing, you agree to submit to binding "Med-Arb" (a "Marketing Company Mediation") as described in section 14 of these Terms of Use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> We reserve the right to exercise our enforcement discretion with respect to the provisions in section 4 of these Terms of Use. Where required, enforcement of these terms may include actions not listed in the Wikimedia Foundation [[Special:MyLanguage/Policy:Office actions|Office Action Policy]]. If enforcement is required in new circumstances, we will make an effort within at most one (1) year to update the Office Action Policy to catalog the new type of action. </div> {{anchor|5}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 5. Password Security == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> You are responsible for safeguarding your own password and other security credentials, and should never disclose them to any third party. </div> {{anchor|6}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 6. Trademarks == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Although you have considerable freedoms for reuse of the content on the Project Websites, it is important that, at the Wikimedia Foundation, we protect our trademark rights so that we can protect our users from fraudulent impersonators. Because of this, we ask that you please respect our trademarks. All Wikimedia Foundation trademarks belong to the Wikimedia Foundation, and any use of our trade names, trademarks, service marks, logos, or domain names must be in compliance with these Terms of Use and in compliance with our [[Special:MyLanguage/Policy:Trademark policy|Trademark Policy]]. </div> {{anchor|7}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 7. Licensing of Content == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> To grow the commons of free knowledge and free culture, all users contributing to the Projects or Project Websites are required to grant broad permissions to the general public to redistribute and reuse their contributions freely, so long as that use is properly attributed and the same freedom to reuse and redistribute is granted to any derivative works. In keeping with our goal of providing free information to the widest possible audience, we require that when necessary all submitted content be licensed so that it is freely reusable by anyone who may access it. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> You agree to the following licensing requirements: </div> <OL STYLE="list-style-type: lower-alpha"><LI><div lang="en" dir="ltr" class="mw-content-ltr"> '''Text to which you hold the copyright:''' When you submit text to which you hold the copyright, you agree to license it under: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * [//creativecommons.org/licenses/by-sa/4.0/deed.{{PAGELANGUAGE}} Creative Commons Attribution-ShareAlike 4.0 International License] ("CC BY-SA 4.0"), and * [//www.gnu.org/copyleft/fdl.html GNU Free Documentation License] ("GFDL") (unversioned, with no invariant sections, front-cover texts, or back-cover texts). </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Reusers may comply with either license or both. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The only exception is if the Project edition or feature requires a different license. In that case, you agree to license any text you contribute under the particular license prescribed by the Project edition or the feature. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Please note that these licenses do allow commercial uses of your contributions, as long as such uses are compliant with the terms of the respective licenses. Where you own Sui Generis Database Rights covered by CC BY-SA 4.0, you waive these rights. As an example, this means facts you contribute to the projects may be reused freely without attribution. </div></li> <li><span id="7b"></span><span lang="en" dir="ltr" class="mw-content-ltr">'''Attribution:''' Attribution is an important part of these licenses. We consider it giving credit where credit is due – to authors like yourself. When you contribute text, you agree to be attributed in any of the following fashions:</span> <OL STYLE="list-style:lower-roman"> <li><span lang="en" dir="ltr" class="mw-content-ltr">Through hyperlink (where possible) or URL to the article to which you contributed (since each article has a history page that lists all contributors, authors and editors);</span></li> <li><span lang="en" dir="ltr" class="mw-content-ltr">Through hyperlink (where possible) or URL to an alternative, stable online copy that is freely accessible, which conforms with the relevant license, and which provides credit to the authors in a manner equivalent to the credit given on the Project Website; or</span></li> <li><span lang="en" dir="ltr" class="mw-content-ltr">Through a list of all authors (but please note that any list of authors may be filtered to exclude very small or irrelevant contributions).</span></li> </ol> <li><span id="7c"></span><span lang="en" dir="ltr" class="mw-content-ltr">'''Importing text:''' You may import text that you have found elsewhere or that you have co-authored with others, but in such case you represent and warrant that the text is available under terms that are compatible with CC BY-SA (or, as explained above, another license when exceptionally required by the Project edition or feature). For a list of compatible licenses, see [//creativecommons.org/share-your-work/licensing-considerations/compatible-licenses/ Creative Commons]. You shall not import content that is available solely under GFDL.</span><br /> <div lang="en" dir="ltr" class="mw-content-ltr"> You agree that, if you import text under a CC license that requires attribution, you must credit the author(s) in a reasonable fashion. Where such credit is commonly given through page histories (such as Wikimedia-internal copying), it is sufficient to give attribution in the edit summary, which is recorded in the page history, when importing the text. The attribution requirements are sometimes too intrusive for particular circumstances (regardless of the license), and there may be instances where the Wikimedia community decides that imported text cannot be used for that reason. </div></li> <li><span id="7d"></span><span lang="en" dir="ltr" class="mw-content-ltr">'''Non-text media:''' Non-text media on the Projects are available under a variety of different licenses that support the general goal of allowing unrestricted reuse and redistribution. When you contribute non-text media, you agree to comply with the requirements for such licenses as described in our [[Special:MyLanguage/Resolution:Licensing policy|Licensing Policy]], and also comply with the requirements of the specific Project edition or feature to which you are contributing. Also see the [[:c:Special:MyLanguage/Commons:Licensing|Wikimedia Commons Licensing Policy]] for more information on contributing non-text media to Wikimedia Commons.</span></li> <li><span id="7e"></span><span lang="en" dir="ltr" class="mw-content-ltr">'''No revocation of license:''' Except as consistent with your license, you agree that you will not unilaterally revoke or seek invalidation of any license that you have granted under these Terms of Use for text content or non-text media contributed to the Projects or features, even if you terminate use of our services.</span></li> <li><span id="7f"></span><span lang="en" dir="ltr" class="mw-content-ltr">'''Public domain content:''' Content that is in the public domain is welcome. It is important however that you confirm the public domain status of the content under the law of the United States of America as well as the laws of any other countries as required by the specific Project edition. When you contribute content that is in the public domain, you warrant that the material is actually in the public domain, and you agree to label it appropriately.</span></li> <li><span id="7g"></span><span lang="en" dir="ltr" class="mw-content-ltr">'''Re-use:''' Reuse of content that we host is welcome, though exceptions exist for content contributed under "fair use" or similar exemptions under applicable copyright law. Any reuse must comply with the underlying license(s).</span><br /> <div lang="en" dir="ltr" class="mw-content-ltr"> When you reuse or redistribute a text page developed by the Wikimedia community, you agree to attribute the authors in any of the following fashions: </div> <OL STYLE="list-style:lower-roman"> <li><span lang="en" dir="ltr" class="mw-content-ltr">Through hyperlink (where possible) or URL to the page or pages that you are reusing (since each page has a history page that lists all contributors, authors and editors);</span></li> <li><span lang="en" dir="ltr" class="mw-content-ltr">Through hyperlink (where possible) or URL to an alternative, stable online copy that is freely accessible, which conforms with the license, and which provides credit to the authors in a manner equivalent to the credit given on the Project Website; or</span></li> <li><span lang="en" dir="ltr" class="mw-content-ltr">Through a list of all authors (but please note that any list of authors may be filtered to exclude very small or irrelevant contributions).</span></li> </ol> <div lang="en" dir="ltr" class="mw-content-ltr"> If the text content was imported from another source, it is possible that the content is licensed under a compatible CC BY-SA license but not GFDL (as described in "Importing text," above). In that case, you agree to comply with the compatible CC BY-SA license and do not have the option to relicense it under GFDL. To determine the license that applies to the content that you seek to reuse or redistribute, you should review the page footer, page history, and discussion page. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In addition, please be aware that text that originated from external sources and was imported into a Project may be under a license that attaches additional attribution requirements. Users agree to indicate these additional attribution requirements clearly. Depending on the Project, such requirements may appear, for example, in a banner or other notations pointing out that some or all of the content was originally published elsewhere. Where there are such visible notations, reusers should preserve them. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> For any non-text media, you agree to comply with the applicable license under which the work has been made available (which can be discovered by clicking on the work and looking at the licensing section on its description page or reviewing an applicable source page for that work). When reusing any content that we host, you agree to comply with the relevant attribution requirements as they pertain to the underlying license or licenses. </div></li> <li><span lang="en" dir="ltr" class="mw-content-ltr">'''Modifications or additions to material that you reuse:''' When modifying or making additions to text that you have obtained from a Project Website, you agree to license the modified or added content under CC BY-SA 4.0 or later (or, as explained above, another license when exceptionally required by the specific Project edition or feature).</span><br /> <span lang="en" dir="ltr" class="mw-content-ltr">When modifying or making additions to any non-text media that you have obtained from a Project website, you agree to license the modified or added content in accordance with whatever license under which the work has been made available.</span><br /> <span lang="en" dir="ltr" class="mw-content-ltr">With both text content and non-text media, you agree to clearly indicate that the original work has been modified. If you are reusing text content in a wiki, it is sufficient to indicate in the page history that you made a change to the imported text. For each copy or modified version that you distribute, you agree to include a licensing notice stating which license the work is released under, along with either a hyperlink or URL to the text of the license or a copy of the license itself.</span></li></ol> {{anchor|8}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 8. Copyright Compliance == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> :'''Global Copyright Compliance''' If you believe that content on Wikipedia violates intellectual property rights, it can be reported to the Wikimedia Foundation following our illegal content reporting process (see section 10 below). </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Please note that due to the harmonization of international copyright law, in many cases it will be possible to submit a notice of copyright violation under either your local law or US law. To be valid under US law, a copyright notice must follow the requirements of the DMCA, listed below. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> We will terminate, in appropriate circumstances, users and account holders of our system and network who are repeat infringers on our Projects and services. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> :'''DMCA Compliance''' </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation wants to ensure that the content that we host can be reused by other users without fear of liability and that it is not infringing the proprietary rights of others. In fairness to our users, as well as to other creators and copyright holders, our policy is to respond to notices of alleged infringement that comply with the formalities of the Digital Millennium Copyright Act ("DMCA"). Pursuant to the DMCA, we will terminate, in appropriate circumstances, users and account holders of our system and network who are repeat infringers on our Projects and services. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> However, we also recognize that not every takedown notice is valid or in good faith. In such cases, we strongly encourage users to file counter-notifications when they appropriately believe a DMCA takedown demand is invalid or improper. For more information on what to do if you think a DMCA notice has been improperly filed, you may wish to consult the [//lumendatabase.org/ Lumen Database] website. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you are the owner of content that is being improperly used on one of the Projects without your permission, you may request that the content be removed by filing a notice under the DMCA. To make such a request, please email us at {{email|legal|wikimedia.org}} or [[Special:MyLanguage/Legal:DMCA takedowns|snail mail our designated agent]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Alternatively, you may make a request to our community, which often handles copyright issues faster and more effectively than the process prescribed under the DMCA. In that case, you can post a notice explaining your copyright concerns. For a non-exhaustive and non-authoritative list of the relevant processes for the different Project editions, [[:m:Copyright problems|visit the Copyright Problems page]]. Before filing a DMCA claim, you also have the option of sending an email to the community at {{email|info|wikimedia.org}}. </div> {{anchor|9}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 9. Third-party Websites and Resources == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> You are solely responsible for your use of any third-party websites or resources. Although the Projects and Project Websites contain links to third-party websites and resources, we do not endorse and are not responsible or liable for their availability, accuracy, or the related content, products, or services (including, without limitation, any viruses or other disabling features), nor do we have any obligation to monitor such third-party content. </div> {{anchor|10}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 10. Management of Websites == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The community has the primary role in creating and enforcing policies applying to the different Project editions. At the Wikimedia Foundation, we rarely intervene in community decisions about policy and its enforcement. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It is possible to notify us of illegal content, or content that violates our Terms of Use (including all policies and other documents incorporated by reference) for other reasons [[{{foundationsite|1=about/contact/}}|by contacting us directly]]. However, you can typically make a request directly to the Project's community: this may be more efficient, and is more consistent with our Projects' aim to empower the user community. Please note that this contact method functions as the Foundation’s grievance redressal mechanism for all jurisdictions that require one. Grievances submitted through this contact will be reviewed, in accordance with applicable legal requirements. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Each Project will usually provide "Help" or "Contact" pages for further guidance, or specific tools for reporting issues. Alternatively – if in doubt – you can ask members of the community for help, by sending an email to {{email|info|wikimedia.org}} or a more language-specific address from the [[:m:Special:MyLanguage/Volunteer Response Team|Volunteer Response Team page]]. Please note that these mailboxes are monitored by users of the Projects, not the Foundation. As a result, they should not be threatened or issued with legal demands. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you contact the Foundation with a problem, we will typically explore whether and how existing community-led mechanisms can investigate and, where appropriate, resolve it. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In an unusual case, the need may arise, or the community may ask us, to address an especially problematic user or especially problematic content because of significant Project disturbance or dangerous behavior. In such cases, we reserve the right, at our sole discretion (or where legally compelled), to: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * Investigate your use of the Projects or our services (a) to determine whether a violation of these Terms of Use, Project edition policy, or other applicable law or policy has occurred, or (b) to comply with any applicable law, legal process, or an appropriate governmental request; * Detect, prevent, or otherwise address fraud, false or unverifiable information, security, or technical issues or respond to user support requests; * Refuse, revert, disable, or restrict access to contributions of any user who violates these Terms of Use; </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * Ban a user from editing or contributing or block a user's account or access for actions violating these Terms of Use, including repeat posting of unlawful material under applicable law in line with human rights principles; * Take legal action against users who violate these Terms of Use (including reports to law enforcement authorities); and * Manage otherwise the Project websites in a manner designed to facilitate their proper functioning and protect the rights, property, and safety of ourselves and our users, licensors, partners, and the public. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Those Foundation moderation activities may be informed or performed by software (such as traffic flood ("Denial of Service") protection). In those cases human review is normally available, [[{{foundationsite|1=about/contact/}}|upon request]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In the interests of our users and the Projects, in the extreme circumstance that any individual has had their account or access blocked under this section, they are prohibited from creating or using another account on or seeking access to the same Project, unless we provide explicit permission. Without limiting the authority of the community, the Foundation itself will not ban a user from editing or contributing or block a user's account or access solely because of good faith criticism that does not result in actions otherwise violating these Terms of Use or community policies. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia community and its members may also take action when so allowed by the community or Foundation policies applicable to the specific Project edition, including but not limited to warning, investigating, blocking, or banning users who violate those policies. You agree to comply with the final decisions of dispute resolution bodies that are established by the community for the specific Project editions (such as arbitration committees); these decisions may include sanctions as set out by the policy of the specific Project edition. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Especially problematic users who have had accounts or access blocked on multiple Project editions may be subject to a ban from all of the Project editions, in accordance with the [[:m:Special:MyLanguage/Global bans|Global Ban Policy]]. In contrast to Board resolutions or these Terms of Use, policies established by the community, which may cover a single Project edition or multiple Projects editions (like the Global Ban Policy), may be modified by the relevant community according to its own procedures. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The blocking of an account or access or the banning of a user under this provision shall be in accordance with Section 13 of these Terms of Use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe we have not satisfactorily acted on a problematic content report, or if you have been subjected to a Foundation moderation action that you wish to challenge, you may be able to [[Special:MyLanguage/Policy:Office actions#appeals|submit an appeal]]. Other information about routes of appeal may also be explained to you at the time, or in Project-specific help pages. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> We reserve the right to suspend (temporarily, or permanently) our handling of reports or other correspondence from users or third parties, whether about allegedly illegal or otherwise problematic content or conduct, or requesting appeals against moderation actions, if such correspondence was made in bad faith, repetitive, unfounded, and/or abusive. In appropriate circumstances, your email address may even be blocked on our email system(s), and you will then need to contact us [[{{foundationsite|1=about/contact/}}|at our postal address]] if you wish to further correspond with us during that block. For less serious cases (e.g. up to three polite emails about one or more meritless complaints), this is likely to be temporary. More frequent or more abusive communications are more likely to lead to permanent measures. Additional information for persons in the EU can be found on [[Special:MyLanguage/Legal:Wikimedia Foundation EU Compliance|our page about EU compliance and reporting]]. </div> {{anchor|11}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 11. Resolutions and Project Policies == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation Board of Trustees [[Special:MyLanguage/Resolutions|releases official policies]] from time to time. Some of these policies may be mandatory for a particular Project or Project edition, and, when they are, you agree to abide by them as applicable. </div> {{anchor|12}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 12. API Terms == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> We make available a set of APIs, which include documentation and associated tools, to enable users to build products that promote free knowledge. By using our APIs, you agree to abide by all applicable policies governing the use of the APIs, which include but are not limited to the [[Special:MyLanguage/Policy:Wikimedia Foundation User-Agent Policy|User-Agent Policy]], the [[wikitech:Robot policy|Robot Policy]], and the [[:mw:Special:MyLanguage/API:Etiquette|API:Etiquette]] (collectively, "API Documentation"), which are incorporated into these Terms of Use by reference. </div> {{anchor|13}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 13. Termination == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Though we hope you will stay and continue to contribute to the Projects, you can stop using our services any time. In certain (hopefully unlikely) circumstances it may be necessary for either ourselves or the Wikimedia community or its members (as described in Section 10) to terminate part or all of our services, terminate these Terms of Use, block your account or access, or ban you as a user. If your account or access is blocked or otherwise terminated for any reason, your public contributions and a record of your activities on or in relation to the Projects (including any correspondence you have sent us) will be unaffected (subject to applicable policies), and you may still access our public pages for the sole purpose of reading publicly available content on the Projects. In such circumstances, however, you may not be able to access your account or settings. However, regardless of any other provision in these Terms of Use, we reserve the right to suspend or end the services at any time, with or without cause, and with or without notice. Even after your use and participation are banned, blocked or otherwise suspended, these Terms of Use will remain in effect with respect to relevant provisions, including Sections 1, 3, 4, 6, 7, 9-16, and 18. </div> {{anchor|14}} == <span style="background: #FFFFCD;"><span lang="en" dir="ltr" class="mw-content-ltr">14. Disputes and Jurisdiction</span></span> == <div style="background: #FFFFCD;"><div lang="en" dir="ltr" class="mw-content-ltr"> ''Highlighted for emphasis'' </div> <div lang="en" dir="ltr" class="mw-content-ltr"> We hope that no serious disagreements arise involving you, but, in the event there is a dispute, we encourage you to seek resolution through the dispute resolution procedures or mechanisms provided by the Projects or Project editions and the Wikimedia Foundation. If you seek to file a legal claim against us, you agree to file and resolve it exclusively in a state or federal court located in San Francisco County, California. You also agree that the laws of the State of California and, to the extent applicable, the laws of the United States of America will govern these Terms of Use, as well as any legal claim that might arise between you and us (without reference to conflict of laws principles). You agree to submit to the personal jurisdiction of, and agree that venue is proper in, the courts located in San Francisco County, California, in any legal action or proceeding relating to us or these Terms of Use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> To ensure that disputes are dealt with soon after they arise, you agree that regardless of any statute or law to the contrary, any claim or cause of action you might have arising out of or related to use of our services or these Terms of Use must be filed within the applicable statute of limitations or, if earlier, one (1) year after the pertinent facts underlying such claim or cause of action could have been discovered with reasonable diligence (or be forever barred). If "choice of forum" clauses like the one above are not accepted by the courts where you normally reside, then (i) our choice of forum clause, above, shall be ignored, and (ii) you can refer any dispute to the courts of the jurisdiction where you normally live, following the applicable law rules of those courts. Similarly, if applicable law does not allow the enforcement of the choice of law in this section, then you can resolve a dispute according to the choice of law rules in the court of competent jurisdiction. </div> {{Tunit|123|'''Marketing Company Mediations'''}} <div lang="en" dir="ltr" class="mw-content-ltr"> As described in section 4 of these Terms of Use, you agree to resolve violations of the Paid Contributions without Disclosure in a Marketing Company Mediation at the Foundation's discretion. Marketing Company Mediations are '''binding''' mediations where, at the end of either a half or full day session, any disputed items that remain unresolved will be decided by the mediator in a legally binding decision. They will be conducted in meetings by teleconference or videoconference. If an in-person meeting is required, then the Marketing Company Mediation will take place in San Francisco County, California. The parties will split all fees and expenses related to the mediation/arbitration equally. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> You agree, as part of a Marketing Company Mediation, to cooperate with the Foundation, including by timely providing any documentation in your possession relating to your undisclosed paid editing activities including the accounts used, articles affected, and clients who purchased such services. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Marketing Company Mediations are subject to and governed by the Federal Arbitration Act to the extent that the mediator becomes an arbitrator. The prevailing party shall be entitled to recover its attorneys' fees (including all fees necessary to determine the applicability of the Marketing Company Mediation and to enforce the binding result) and all costs relating to the investigation and enforcement of its rights. A party may be deemed "prevailing" even if it is not successful on every claim asserted. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If for some reason the entirety of these Marketing Company Mediation requirements are found to be unenforceable, you agree to resolve any disputes as described in the beginning of this section. </div> </div> {{anchor|15}} == <span style="background: #FFFFCD;"><span lang="en" dir="ltr" class="mw-content-ltr">15. Disclaimers</span></span> == <div style="background: #FFFFCD;"> {{Tunit|1=106|2=''Highlighted for emphasis''}} <div lang="en" dir="ltr" class="mw-content-ltr"> At the Wikimedia Foundation, we do our best to provide educational and informational content to a very wide audience, but your use of our services is at your sole risk. We provide these services on an "as is" and "as available" basis, and we expressly disclaim all express or implied warranties of all kinds, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranty that our services will meet your requirements, be safe, secure, uninterrupted, timely, accurate, or error-free, or that your information will be secure. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> We are not responsible for the content, data, or actions of third parties, and you release us, our directors, officers, employees, and agents from any claims and damages, known and unknown, arising out of or in any way connected with any claim you have against any such third parties. No advice or information, whether oral or written, obtained by you from us or through or from our services creates any warranty not expressly stated in these Terms of Use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Any material downloaded or otherwise obtained through your use of our services is done at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material. You agree that we have no responsibility or liability for the deletion of, or the failure to store or to transmit, any content or communication maintained by the service. We retain the right to create limits on use and storage at our sole discretion at any time with or without notice. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Some states or jurisdictions do not allow the types of disclaimers in this section, so they may not apply to you either in part or in full depending on the law. </div></div> {{anchor|16}} == <span style="background: #FFFFCD;"><span lang="en" dir="ltr" class="mw-content-ltr">16. Limitation on Liability</span></span> == <div style="background: #FFFFCD;"> {{Tunit|1=106|2=''Highlighted for emphasis''}} <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation will not be liable to you or to any other party for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, regardless of whether we were advised of the possibility of such damage. In no event shall our liability exceed one thousand U.S. dollars (US$1,000.00) in aggregate. In the case that applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, the above limitation or exclusion may not apply to you, although our liability will be limited to the fullest extent permitted by applicable law. </div></div> {{anchor|17}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 17. Modifications to these Terms of Use == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Just as the Wikimedia community's input is essential for the growth and maintenance of the Projects, we believe that community input is essential for these Terms of Use to properly serve our users. It is also essential for a fair contract. Therefore, we will provide these Terms of Use, as well as any substantial future revisions of these Terms of Use, to the community for comment at least thirty (30) days before the end of the comment period. If a future proposed revision is substantial, we will provide an additional 30 days for comments after posting a translation of the proposed revision in at least three languages (selected at our discretion). The community will be encouraged to translate the proposed revision in other languages as appropriate. For changes for legal or administrative reasons, to correct an inaccurate statement, or changes in response to community comments, we will provide at least three (3) days' notice. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Because it may be necessary to modify these Terms of Use from time to time, we will provide notice of such modifications and the opportunity to comment via the Project websites, and via a notification on [[mail:wikimediaannounce-l|WikimediaAnnounce-l]]. However, we ask that you please periodically review the most up-to-date version of these Terms of Use. Your continued use of our services after the new Terms of Use become official following the notice and review period constitutes an acceptance of these Terms of Use on your part. For the protection of the Wikimedia Foundation and other users like yourself, if you do not agree with our Terms of Use, you cannot use our services. </div> {{anchor|18}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 18. Other Terms == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> These Terms of Use do not create an employment, agency, partnership, joint control or joint venture relationship between you and us, the Wikimedia Foundation. For the purposes of European Economic Area law, United Kingdom law, or other laws that involve a similar concept, you are not acting "under the authority of" the Foundation when you use the services. If you have not signed a separate agreement with us, these Terms of Use are the entire agreement between you and us. If there is any conflict between these Terms of Use and a signed written agreement between you and us, the signed agreement will control. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> You agree that we may provide you with notices, including those regarding changes to the Terms of Use, by email, regular mail, or postings on the Projects or Project Websites. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If in any circumstance, we do not apply or enforce any provision of these Terms of Use, it is not a waiver of that provision. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> You understand that, unless otherwise agreed to in writing by us, you have no expectation of compensation for any activity, contribution, or idea that you provide to us, the community, or the Projects or Project editions. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Notwithstanding any provision to the contrary in these Terms of Use, we (the Wikimedia Foundation) and you agree not to modify the applicable terms and requirements of any free license that is employed on the Projects or Project editions when such free license is authorized by these Terms of Use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> These Terms of Use were written in English (U.S.). While we hope that translations of these Terms of Use are accurate, in the event of any differences in meaning between the original English version and a translation, the original English version takes precedence. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If any provision or part of a provision of these Terms of Use is found unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and will be enforced to the maximum extent permissible, and all other provisions of these Terms of Use will remain in full force and effect. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Thank You! == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> We appreciate your taking the time to read these Terms of Use, and we are very happy to have you contributing to the Projects and using our services. Through your contributions, you are helping to build something really big – not only an important collection of collaboratively edited reference Projects that provides education and information to millions who might otherwise lack access, but also a vibrant community of like-minded and engaged peers, focused on a very noble goal. </div> ---- <div lang="en" dir="ltr" class="mw-content-ltr"> '''These Terms of Use went into effect on June 7, 2023. Previous versions of the terms:''' </div> * '''<span class='plainlinks'><span lang="en" dir="ltr" class="mw-content-ltr">[{{fullurl:Policy:Terms_of_Use|oldid=98524}} Terms of Use (2014–2023)]: effective from June 16, 2014, until June 7, 2023</span></span>''' * '''<span class='plainlinks'><span lang="en" dir="ltr" class="mw-content-ltr">[{{fullurl:Policy:Terms_of_Use|oldid=82013}} Terms of Use (2012–2014)]: effective from May 24, 2012, until June 16, 2014</span></span>''' * '''<span lang="en" dir="ltr" class="mw-content-ltr">[[Special:MyLanguage/Archive:Terms of Use (2009)|Terms of Use (2009)]]: effective from 2009 until May 24, 2012</span>''' <hr /> <div style="font-weight:bold;">{{Disclaimer for translation|textonly=yes}}</div> [[Category:Terms of Use{{#translation:}}| ]] [[Category:Policies{{#translation:}}]] 5p6uh6h6iwayhqym0zt4bfpco2dqaxg 582995 582993 2026-05-30T03:28:45Z Lluuvely 313992 Created page with "$100000" 582995 wikitext text/x-wiki <div style="font-size: smaller;"><languages /></div>{{#if:{{#translation:}}||{{DISPLAYTITLE:Wikimedia Foundation Terms of Use}}}}{{Help translate/Terms of Use}} {{Policy-board|nosidebar=true}} {{Policy:Terms of Use/Summary}} {{Anchor|introduction}}{{shortcut|[[ToU]]}} <span style="font-size: 150%;"><span lang="en" dir="ltr" class="mw-content-ltr">Our Terms of Use</span></span> <span lang="en" dir="ltr" class="mw-content-ltr">'''''Imagine a world in which every single human being can freely share in the sum of all knowledge. That's our commitment.'''''</span> – [[{{foundationsite|1=about/vision}}|<span lang="en" dir="ltr" class="mw-content-ltr">Our Vision Statement</span>]] {{lwp|Free content}}000000000 <div lang="en" dir="ltr" class="mw-content-ltr"> To support our vibrant community, we provide the essential infrastructure and organizational framework for the development of multilingual wiki projects and their editions (as explained on our [[{{foundationsite|1=our-work/wikimedia-projects}}|Wikimedia Projects page]]) (hereby referred to as "Projects") and other endeavors which serve this mission. We strive to make and keep educational and informational content from the Projects available on the internet free of charge, in perpetuity. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> We welcome you ("you" or the "user") as a reader, or contributor of the Projects, and we encourage you to join the Wikimedia community. Before you participate, however, we ask that you please read and agree to the following Terms of Use ("Terms of Use"). </div> == {{int string|Overview}} == <div lang="en" dir="ltr" class="mw-content-ltr"> These Terms of Use tell you about our public services at the Wikimedia Foundation, our relationship to you as a user, and the rights and responsibilities that guide us both. We host an incredible quantity of educational and informational content, all of which is contributed and made possible by users like yourself. Generally we do not contribute, monitor, or delete content (with rare exceptions, such as under policies like these Terms of Use, for legal compliance, or when faced with urgent threats of serious harm). This means that editorial control is in the hands of you and your fellow users who create and manage the content. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The community – the network of users who are constantly building and using the Projects and/or their websites (hereby referred to as "Project Websites") – is the principal means through which the goals of the mission are achieved. The community contributes to and helps govern our Projects and Project Websites. The community also undertakes the critical function of creating and enforcing policies for the specific Project editions (such as the different language editions for the Wikipedia Project or the Wikimedia Commons multilingual edition). </div> Special:MyLanguage/Policy:Universal Code of Conduct00000 <div lang="en" dir="ltr" class="mw-content-ltr"> Please be aware that you are legally responsible for all of your contributions, edits, and reuse of Wikimedia content under the laws of the United States of America and other applicable laws (which may include laws where you or the subject of your contributions are located). This means it is important that you exercise caution when posting, modifying or reusing content. In light of this responsibility, we have some rules about what you cannot do, most of which are either for your own protection or for the protection of other users like yourself. Please keep in mind that the content we host is for general informational purposes only, so if you need expert advice for a particular question (such as medical, legal, or financial issues), you should seek the help of an appropriate professional. We also include other important notices and disclaimers, so please read these Terms of Use in their entirety. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> For clarity, other organizations, such as [[:m:Special:MyLanguage/Wikimedia chapters|local Wikimedia chapters]] and associations, that may share in the same mission are nevertheless legally independent and separate from the Wikimedia Foundation. Unless otherwise stated by the Foundation as an authorized party on a given Project's Website, those other organizations have no responsibility for the operations of the Project's Website or its content. </div> {{anchor|1}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 1. Our Services == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation is dedicated to encouraging the growth, development, and distribution of free multilingual content, and to hosting the full content of these wiki-based Projects for the public free of charge. Our role is to host some of the largest collaboratively edited reference Projects in the world, [//www.wikimedia.org which can be found here]. However, we act only as a hosting service provider, maintaining the infrastructure and organizational framework. This infrastructure and framework allow our users to build the Projects by contributing and editing content themselves. They also allow our users to reuse that content. The infrastructure we maintain includes specialized technological infrastructure that enables users to programmatically interact with and reuse content on Projects (referred to as "Application Programming Interface" or "APIs"), and mobile applications. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> As used throughout the rest of the Terms of Use, our services consist of: [//www.wikimedia.org The Project Websites we host], technological infrastructure that we maintain, and any technical spaces that we host for the maintenance and improvement of our Projects. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Because of our unique role, there are a couple of things you should be aware of when considering our relationship to you, the Projects, and other users: </div> <ol STYLE="list-style-type: lower-alpha"><li><span lang="en" dir="ltr" class="mw-content-ltr">'''We do not take an editorial role:''' Because the Projects are collaboratively edited, the vast majority of the content that we host is provided by users, and we do not take an editorial role. This means that we generally do not monitor or edit the content of the Project Websites, and we do not take any responsibility for this content. Similarly, unless we have expressly stated otherwise, we do not endorse any opinions expressed via our services, and we do not represent or guarantee the truthfulness, accuracy, or reliability of any submitted community content on the Projects.</span></li> <li><span lang="en" dir="ltr" class="mw-content-ltr">'''You are responsible for your own actions:''' You are legally responsible for your edits and contributions on the Projects, your reuse of content on the Projects, your use of the APIs, and your use of our services more generally. For your own protection you should exercise caution and avoid taking any actions that may result in criminal or civil liability under any applicable laws. For clarity, applicable law includes at least the laws of the United States of America and the State of California. For other countries, this is determined on a case-by-case basis. Although we may not agree with such actions, we warn users—particularly the editors, contributors, and authors—that non-U.S. authorities may seek to apply other country laws to you, including local laws where you live or where you view or edit content. We generally cannot offer any protection, guarantee, immunity or indemnification against the application of such laws.</span></li></ol> {{anchor|2}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 2. Privacy Policy == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> We ask that you review the [[Special:MyLanguage/Policy:Privacy policy|terms of our Privacy Policy]], so that you are aware of how we collect and use your information. </div> {{anchor|3}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 3. Content We Host == </div> <OL STYLE="list-style-type: lower-alpha"><li><span lang="en" dir="ltr" class="mw-content-ltr">'''You may find some material objectionable or erroneous:''' Because we host a wide array of content that is produced or gathered by fellow users, you may encounter material that you find offensive, erroneous, misleading, mislabeled, or otherwise objectionable. We therefore ask that you use common sense and proper judgment when using our services.</span></li> <li><span lang="en" dir="ltr" class="mw-content-ltr">'''The Projects' content is for general informational purposes only:''' Although our Projects host a great deal of information that pertains to professional topics, including medical, legal, or financial issues, this content is presented for general informational purposes only. It should not be taken as professional advice. Please seek independent professional counseling from someone who is licensed or qualified in the applicable area in lieu of acting on any information, opinion, or advice contained in one of the Project Websites.</span></li></OL> {{anchor|4}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 4. Refraining from Certain Activities == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Projects hosted by the Wikimedia Foundation only exist because of the vibrant community of users like you who collaborate to write, edit, and curate the content. We happily welcome your participation in this community. We encourage you to be civil and polite in your interactions with others in the community, to act in good faith, and to make edits and contributions aimed at furthering the mission of the shared Project. We ask that all users review and follow the [[Special:MyLanguage/Policy:Universal Code of Conduct|Universal Code of Conduct]] ("UCoC"), which lays out requirements for collegial, civil collaboration across all Projects that we host. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Certain activities, whether legal or illegal under the applicable law, may be harmful to other users and violate our rules, and some activities may also subject you to liability. Therefore, for your own protection and for that of other users, you may not engage in such activities on, or otherwise using, our Projects. These activities include: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> : '''Harassing and Abusing Others''' </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* Engaging in threats, stalking, spamming, vandalism, or harassment as described in the UCoC; ::* Transmitting chain mail, junk mail, or spam to other users; ::* Posting or modifying content with the intention to seriously harm others, such as deliberate inducements to self-harm, or deliberate triggering of epilepsy. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> : '''Violating the Privacy of Others''' </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* Infringing the privacy rights of others under applicable laws (which may include the laws where you live or where you view or edit content); ::* Soliciting personally identifiable information for the purposes of harassment, exploitation, or violation of privacy, or for any promotional or commercial purpose not explicitly approved by the Wikimedia Foundation; and ::* Soliciting personally identifiable information from anyone under the age of 18 years, or under the age of majority where you are if higher than 18 years, for an illegal purpose or violating any applicable law regarding the health or well-being of minors. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> : '''Engaging in False Statements, Impersonation, or Fraud''' </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* Intentionally or knowingly posting content that constitutes libel or defamation under the laws of the United States of America; ::* Posting or modifying content with the intent to deceive or mislead others; ::* Attempting to impersonate another user or individual, misrepresenting your affiliation with any individual or entity, hiding your affiliation with any individual or entity when disclosure is required by these terms or local Project policy, or using the name or username of another person with the intent to deceive; and ::* Engaging in fraud. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> : '''Committing Infringement of Intellectual Property Rights''' </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* Infringing copyrights, trademarks, patents, or other proprietary rights under the applicable law. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> : '''Misusing Our Services for Other Illegal Purposes''' </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* Posting child pornography or any other content that violates applicable law concerning child pornography or child sexual abuse material, or encouraging, grooming, or advocating for others to create or share such material; ::* Posting or trafficking in obscene material that is unlawful under applicable law; and ::* Using the services in a manner that is inconsistent with applicable law. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> : '''Engaging in Disruptive and Illegal Misuse of Facilities''' </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* Posting or distributing content that contains any viruses, malware, worms, Trojan horses, malicious code, or other device that could harm our technical infrastructure or system or that of other users; ::* Engaging in automated uses of the Project Websites that are abusive or disruptive of the services, violate acceptable usage policies where available, or have not been approved by the Wikimedia community; ::* Disrupting the services by placing an undue burden on an API, Project Website or the networks or servers connected with a particular Project Website; </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* Disrupting the services by inundating any of the Project Websites with communications or other traffic that suggests no serious intent to use the Project website for its stated purpose; ::* Knowingly accessing, tampering with, or using any of our non-public areas in our computer systems without authorization; and ::* Probing, scanning, or testing the vulnerability of any of our technical systems or networks unless all the following conditions are met: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> :::* such actions do not unduly abuse or disrupt our technical systems or networks; </div> <div lang="en" dir="ltr" class="mw-content-ltr"> :::* such actions are not for personal gain (except for credit for your work); </div> <div lang="en" dir="ltr" class="mw-content-ltr"> :::* you report any vulnerabilities to the relevant developers (or fix it yourself); and </div> <div lang="en" dir="ltr" class="mw-content-ltr"> :::* you do not undertake such actions with malicious or destructive intent. </div> {{anchor|paid-contrib-disclosure}}{{anchor|paid contributions}}{{anchor|PAID}}{{Shortcut|1=[[PAID]]}} <div lang="en" dir="ltr" class="mw-content-ltr"> : '''Paid Contributions Without Disclosure''' </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* You must disclose each and any employer, client, intended beneficiary and affiliation with respect to any contribution for which you receive, or expect to receive, compensation. You must make that disclosure in at least one of the following ways: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> :::* a statement on your user page, :::* a statement on the talk page accompanying any paid contributions, or :::* a statement in the edit summary accompanying any paid contributions. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* In addition, if you make a public posting off the Projects advertising editing services on Wikipedia in exchange for compensation of any kind, you must disclose all Wikipedia accounts you have used or will use for this service in the public posting on the third-party service. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* Applicable law, or Project-specific policies and Foundation policies and guidelines, such as those addressing conflicts of interest, may further limit paid contributions or require more detailed disclosure. For example, infringing Wikimedia Trademarks (defined hereinafter at Section 6) to advertise paid editing services, removing disclosures on previously adequately disclosed paid edits, or logged-out paid editing in a manner that makes adequate disclosure a practical impossibility violate this section. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> ::* A Wikimedia Project community may adopt an alternative paid contribution disclosure policy which may supplement or replace this section. If a Project adopts an alternative disclosure policy, you may comply with that policy instead of the requirements in this section (titled "Paid Contributions Without Disclosure") when contributing to that particular Project. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> :: For more information, please read our [[Special:MyLanguage/Policy:Terms of Use/Frequently asked questions on paid contributions without disclosure|FAQ on disclosure of paid contributions]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Undisclosed editing by users receiving compensation creates an unreasonable burden on volunteer editors [[{{lwp|Wikipedia:Conflict of interest}}|who investigate and enforce community policies]]. Therefore, for violations of this section related to undisclosed paid editing, you agree to submit to binding "Med-Arb" (a "Marketing Company Mediation") as described in section 14 of these Terms of Use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> We reserve the right to exercise our enforcement discretion with respect to the provisions in section 4 of these Terms of Use. Where required, enforcement of these terms may include actions not listed in the Wikimedia Foundation [[Special:MyLanguage/Policy:Office actions|Office Action Policy]]. If enforcement is required in new circumstances, we will make an effort within at most one (1) year to update the Office Action Policy to catalog the new type of action. </div> {{anchor|5}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 5. Password Security == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> You are responsible for safeguarding your own password and other security credentials, and should never disclose them to any third party. </div> {{anchor|6}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 6. Trademarks == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Although you have considerable freedoms for reuse of the content on the Project Websites, it is important that, at the Wikimedia Foundation, we protect our trademark rights so that we can protect our users from fraudulent impersonators. Because of this, we ask that you please respect our trademarks. All Wikimedia Foundation trademarks belong to the Wikimedia Foundation, and any use of our trade names, trademarks, service marks, logos, or domain names must be in compliance with these Terms of Use and in compliance with our [[Special:MyLanguage/Policy:Trademark policy|Trademark Policy]]. </div> {{anchor|7}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 7. Licensing of Content == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> To grow the commons of free knowledge and free culture, all users contributing to the Projects or Project Websites are required to grant broad permissions to the general public to redistribute and reuse their contributions freely, so long as that use is properly attributed and the same freedom to reuse and redistribute is granted to any derivative works. In keeping with our goal of providing free information to the widest possible audience, we require that when necessary all submitted content be licensed so that it is freely reusable by anyone who may access it. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> You agree to the following licensing requirements: </div> <OL STYLE="list-style-type: lower-alpha"><LI><div lang="en" dir="ltr" class="mw-content-ltr"> '''Text to which you hold the copyright:''' When you submit text to which you hold the copyright, you agree to license it under: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * [//creativecommons.org/licenses/by-sa/4.0/deed.{{PAGELANGUAGE}} Creative Commons Attribution-ShareAlike 4.0 International License] ("CC BY-SA 4.0"), and * [//www.gnu.org/copyleft/fdl.html GNU Free Documentation License] ("GFDL") (unversioned, with no invariant sections, front-cover texts, or back-cover texts). </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Reusers may comply with either license or both. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The only exception is if the Project edition or feature requires a different license. In that case, you agree to license any text you contribute under the particular license prescribed by the Project edition or the feature. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Please note that these licenses do allow commercial uses of your contributions, as long as such uses are compliant with the terms of the respective licenses. Where you own Sui Generis Database Rights covered by CC BY-SA 4.0, you waive these rights. As an example, this means facts you contribute to the projects may be reused freely without attribution. </div></li> <li><span id="7b"></span><span lang="en" dir="ltr" class="mw-content-ltr">'''Attribution:''' Attribution is an important part of these licenses. We consider it giving credit where credit is due – to authors like yourself. When you contribute text, you agree to be attributed in any of the following fashions:</span> <OL STYLE="list-style:lower-roman"> <li><span lang="en" dir="ltr" class="mw-content-ltr">Through hyperlink (where possible) or URL to the article to which you contributed (since each article has a history page that lists all contributors, authors and editors);</span></li> <li><span lang="en" dir="ltr" class="mw-content-ltr">Through hyperlink (where possible) or URL to an alternative, stable online copy that is freely accessible, which conforms with the relevant license, and which provides credit to the authors in a manner equivalent to the credit given on the Project Website; or</span></li> <li><span lang="en" dir="ltr" class="mw-content-ltr">Through a list of all authors (but please note that any list of authors may be filtered to exclude very small or irrelevant contributions).</span></li> </ol> <li><span id="7c"></span><span lang="en" dir="ltr" class="mw-content-ltr">'''Importing text:''' You may import text that you have found elsewhere or that you have co-authored with others, but in such case you represent and warrant that the text is available under terms that are compatible with CC BY-SA (or, as explained above, another license when exceptionally required by the Project edition or feature). For a list of compatible licenses, see [//creativecommons.org/share-your-work/licensing-considerations/compatible-licenses/ Creative Commons]. You shall not import content that is available solely under GFDL.</span><br /> <div lang="en" dir="ltr" class="mw-content-ltr"> You agree that, if you import text under a CC license that requires attribution, you must credit the author(s) in a reasonable fashion. Where such credit is commonly given through page histories (such as Wikimedia-internal copying), it is sufficient to give attribution in the edit summary, which is recorded in the page history, when importing the text. The attribution requirements are sometimes too intrusive for particular circumstances (regardless of the license), and there may be instances where the Wikimedia community decides that imported text cannot be used for that reason. </div></li> <li><span id="7d"></span><span lang="en" dir="ltr" class="mw-content-ltr">'''Non-text media:''' Non-text media on the Projects are available under a variety of different licenses that support the general goal of allowing unrestricted reuse and redistribution. When you contribute non-text media, you agree to comply with the requirements for such licenses as described in our [[Special:MyLanguage/Resolution:Licensing policy|Licensing Policy]], and also comply with the requirements of the specific Project edition or feature to which you are contributing. Also see the [[:c:Special:MyLanguage/Commons:Licensing|Wikimedia Commons Licensing Policy]] for more information on contributing non-text media to Wikimedia Commons.</span></li> <li><span id="7e"></span><span lang="en" dir="ltr" class="mw-content-ltr">'''No revocation of license:''' Except as consistent with your license, you agree that you will not unilaterally revoke or seek invalidation of any license that you have granted under these Terms of Use for text content or non-text media contributed to the Projects or features, even if you terminate use of our services.</span></li> <li><span id="7f"></span><span lang="en" dir="ltr" class="mw-content-ltr">'''Public domain content:''' Content that is in the public domain is welcome. It is important however that you confirm the public domain status of the content under the law of the United States of America as well as the laws of any other countries as required by the specific Project edition. When you contribute content that is in the public domain, you warrant that the material is actually in the public domain, and you agree to label it appropriately.</span></li> <li><span id="7g"></span><span lang="en" dir="ltr" class="mw-content-ltr">'''Re-use:''' Reuse of content that we host is welcome, though exceptions exist for content contributed under "fair use" or similar exemptions under applicable copyright law. Any reuse must comply with the underlying license(s).</span><br /> <div lang="en" dir="ltr" class="mw-content-ltr"> When you reuse or redistribute a text page developed by the Wikimedia community, you agree to attribute the authors in any of the following fashions: </div> <OL STYLE="list-style:lower-roman"> <li><span lang="en" dir="ltr" class="mw-content-ltr">Through hyperlink (where possible) or URL to the page or pages that you are reusing (since each page has a history page that lists all contributors, authors and editors);</span></li> <li><span lang="en" dir="ltr" class="mw-content-ltr">Through hyperlink (where possible) or URL to an alternative, stable online copy that is freely accessible, which conforms with the license, and which provides credit to the authors in a manner equivalent to the credit given on the Project Website; or</span></li> <li><span lang="en" dir="ltr" class="mw-content-ltr">Through a list of all authors (but please note that any list of authors may be filtered to exclude very small or irrelevant contributions).</span></li> </ol> <div lang="en" dir="ltr" class="mw-content-ltr"> If the text content was imported from another source, it is possible that the content is licensed under a compatible CC BY-SA license but not GFDL (as described in "Importing text," above). In that case, you agree to comply with the compatible CC BY-SA license and do not have the option to relicense it under GFDL. To determine the license that applies to the content that you seek to reuse or redistribute, you should review the page footer, page history, and discussion page. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In addition, please be aware that text that originated from external sources and was imported into a Project may be under a license that attaches additional attribution requirements. Users agree to indicate these additional attribution requirements clearly. Depending on the Project, such requirements may appear, for example, in a banner or other notations pointing out that some or all of the content was originally published elsewhere. Where there are such visible notations, reusers should preserve them. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> For any non-text media, you agree to comply with the applicable license under which the work has been made available (which can be discovered by clicking on the work and looking at the licensing section on its description page or reviewing an applicable source page for that work). When reusing any content that we host, you agree to comply with the relevant attribution requirements as they pertain to the underlying license or licenses. </div></li> <li><span lang="en" dir="ltr" class="mw-content-ltr">'''Modifications or additions to material that you reuse:''' When modifying or making additions to text that you have obtained from a Project Website, you agree to license the modified or added content under CC BY-SA 4.0 or later (or, as explained above, another license when exceptionally required by the specific Project edition or feature).</span><br /> <span lang="en" dir="ltr" class="mw-content-ltr">When modifying or making additions to any non-text media that you have obtained from a Project website, you agree to license the modified or added content in accordance with whatever license under which the work has been made available.</span><br /> <span lang="en" dir="ltr" class="mw-content-ltr">With both text content and non-text media, you agree to clearly indicate that the original work has been modified. If you are reusing text content in a wiki, it is sufficient to indicate in the page history that you made a change to the imported text. For each copy or modified version that you distribute, you agree to include a licensing notice stating which license the work is released under, along with either a hyperlink or URL to the text of the license or a copy of the license itself.</span></li></ol> {{anchor|8}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 8. Copyright Compliance == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> :'''Global Copyright Compliance''' If you believe that content on Wikipedia violates intellectual property rights, it can be reported to the Wikimedia Foundation following our illegal content reporting process (see section 10 below). </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Please note that due to the harmonization of international copyright law, in many cases it will be possible to submit a notice of copyright violation under either your local law or US law. To be valid under US law, a copyright notice must follow the requirements of the DMCA, listed below. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> We will terminate, in appropriate circumstances, users and account holders of our system and network who are repeat infringers on our Projects and services. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> :'''DMCA Compliance''' </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation wants to ensure that the content that we host can be reused by other users without fear of liability and that it is not infringing the proprietary rights of others. In fairness to our users, as well as to other creators and copyright holders, our policy is to respond to notices of alleged infringement that comply with the formalities of the Digital Millennium Copyright Act ("DMCA"). Pursuant to the DMCA, we will terminate, in appropriate circumstances, users and account holders of our system and network who are repeat infringers on our Projects and services. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> However, we also recognize that not every takedown notice is valid or in good faith. In such cases, we strongly encourage users to file counter-notifications when they appropriately believe a DMCA takedown demand is invalid or improper. For more information on what to do if you think a DMCA notice has been improperly filed, you may wish to consult the [//lumendatabase.org/ Lumen Database] website. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you are the owner of content that is being improperly used on one of the Projects without your permission, you may request that the content be removed by filing a notice under the DMCA. To make such a request, please email us at {{email|legal|wikimedia.org}} or [[Special:MyLanguage/Legal:DMCA takedowns|snail mail our designated agent]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Alternatively, you may make a request to our community, which often handles copyright issues faster and more effectively than the process prescribed under the DMCA. In that case, you can post a notice explaining your copyright concerns. For a non-exhaustive and non-authoritative list of the relevant processes for the different Project editions, [[:m:Copyright problems|visit the Copyright Problems page]]. Before filing a DMCA claim, you also have the option of sending an email to the community at {{email|info|wikimedia.org}}. </div> {{anchor|9}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 9. Third-party Websites and Resources == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> You are solely responsible for your use of any third-party websites or resources. Although the Projects and Project Websites contain links to third-party websites and resources, we do not endorse and are not responsible or liable for their availability, accuracy, or the related content, products, or services (including, without limitation, any viruses or other disabling features), nor do we have any obligation to monitor such third-party content. </div> {{anchor|10}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 10. Management of Websites == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The community has the primary role in creating and enforcing policies applying to the different Project editions. At the Wikimedia Foundation, we rarely intervene in community decisions about policy and its enforcement. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> It is possible to notify us of illegal content, or content that violates our Terms of Use (including all policies and other documents incorporated by reference) for other reasons [[{{foundationsite|1=about/contact/}}|by contacting us directly]]. However, you can typically make a request directly to the Project's community: this may be more efficient, and is more consistent with our Projects' aim to empower the user community. Please note that this contact method functions as the Foundation’s grievance redressal mechanism for all jurisdictions that require one. Grievances submitted through this contact will be reviewed, in accordance with applicable legal requirements. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Each Project will usually provide "Help" or "Contact" pages for further guidance, or specific tools for reporting issues. Alternatively – if in doubt – you can ask members of the community for help, by sending an email to {{email|info|wikimedia.org}} or a more language-specific address from the [[:m:Special:MyLanguage/Volunteer Response Team|Volunteer Response Team page]]. Please note that these mailboxes are monitored by users of the Projects, not the Foundation. As a result, they should not be threatened or issued with legal demands. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you contact the Foundation with a problem, we will typically explore whether and how existing community-led mechanisms can investigate and, where appropriate, resolve it. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In an unusual case, the need may arise, or the community may ask us, to address an especially problematic user or especially problematic content because of significant Project disturbance or dangerous behavior. In such cases, we reserve the right, at our sole discretion (or where legally compelled), to: </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * Investigate your use of the Projects or our services (a) to determine whether a violation of these Terms of Use, Project edition policy, or other applicable law or policy has occurred, or (b) to comply with any applicable law, legal process, or an appropriate governmental request; * Detect, prevent, or otherwise address fraud, false or unverifiable information, security, or technical issues or respond to user support requests; * Refuse, revert, disable, or restrict access to contributions of any user who violates these Terms of Use; </div> <div lang="en" dir="ltr" class="mw-content-ltr"> * Ban a user from editing or contributing or block a user's account or access for actions violating these Terms of Use, including repeat posting of unlawful material under applicable law in line with human rights principles; * Take legal action against users who violate these Terms of Use (including reports to law enforcement authorities); and * Manage otherwise the Project websites in a manner designed to facilitate their proper functioning and protect the rights, property, and safety of ourselves and our users, licensors, partners, and the public. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Those Foundation moderation activities may be informed or performed by software (such as traffic flood ("Denial of Service") protection). In those cases human review is normally available, [[{{foundationsite|1=about/contact/}}|upon request]]. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> In the interests of our users and the Projects, in the extreme circumstance that any individual has had their account or access blocked under this section, they are prohibited from creating or using another account on or seeking access to the same Project, unless we provide explicit permission. Without limiting the authority of the community, the Foundation itself will not ban a user from editing or contributing or block a user's account or access solely because of good faith criticism that does not result in actions otherwise violating these Terms of Use or community policies. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia community and its members may also take action when so allowed by the community or Foundation policies applicable to the specific Project edition, including but not limited to warning, investigating, blocking, or banning users who violate those policies. You agree to comply with the final decisions of dispute resolution bodies that are established by the community for the specific Project editions (such as arbitration committees); these decisions may include sanctions as set out by the policy of the specific Project edition. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Especially problematic users who have had accounts or access blocked on multiple Project editions may be subject to a ban from all of the Project editions, in accordance with the [[:m:Special:MyLanguage/Global bans|Global Ban Policy]]. In contrast to Board resolutions or these Terms of Use, policies established by the community, which may cover a single Project edition or multiple Projects editions (like the Global Ban Policy), may be modified by the relevant community according to its own procedures. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The blocking of an account or access or the banning of a user under this provision shall be in accordance with Section 13 of these Terms of Use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If you believe we have not satisfactorily acted on a problematic content report, or if you have been subjected to a Foundation moderation action that you wish to challenge, you may be able to [[Special:MyLanguage/Policy:Office actions#appeals|submit an appeal]]. Other information about routes of appeal may also be explained to you at the time, or in Project-specific help pages. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> We reserve the right to suspend (temporarily, or permanently) our handling of reports or other correspondence from users or third parties, whether about allegedly illegal or otherwise problematic content or conduct, or requesting appeals against moderation actions, if such correspondence was made in bad faith, repetitive, unfounded, and/or abusive. In appropriate circumstances, your email address may even be blocked on our email system(s), and you will then need to contact us [[{{foundationsite|1=about/contact/}}|at our postal address]] if you wish to further correspond with us during that block. For less serious cases (e.g. up to three polite emails about one or more meritless complaints), this is likely to be temporary. More frequent or more abusive communications are more likely to lead to permanent measures. Additional information for persons in the EU can be found on [[Special:MyLanguage/Legal:Wikimedia Foundation EU Compliance|our page about EU compliance and reporting]]. </div> {{anchor|11}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 11. Resolutions and Project Policies == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation Board of Trustees [[Special:MyLanguage/Resolutions|releases official policies]] from time to time. Some of these policies may be mandatory for a particular Project or Project edition, and, when they are, you agree to abide by them as applicable. </div> {{anchor|12}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 12. API Terms == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> We make available a set of APIs, which include documentation and associated tools, to enable users to build products that promote free knowledge. By using our APIs, you agree to abide by all applicable policies governing the use of the APIs, which include but are not limited to the [[Special:MyLanguage/Policy:Wikimedia Foundation User-Agent Policy|User-Agent Policy]], the [[wikitech:Robot policy|Robot Policy]], and the [[:mw:Special:MyLanguage/API:Etiquette|API:Etiquette]] (collectively, "API Documentation"), which are incorporated into these Terms of Use by reference. </div> {{anchor|13}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 13. Termination == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Though we hope you will stay and continue to contribute to the Projects, you can stop using our services any time. In certain (hopefully unlikely) circumstances it may be necessary for either ourselves or the Wikimedia community or its members (as described in Section 10) to terminate part or all of our services, terminate these Terms of Use, block your account or access, or ban you as a user. If your account or access is blocked or otherwise terminated for any reason, your public contributions and a record of your activities on or in relation to the Projects (including any correspondence you have sent us) will be unaffected (subject to applicable policies), and you may still access our public pages for the sole purpose of reading publicly available content on the Projects. In such circumstances, however, you may not be able to access your account or settings. However, regardless of any other provision in these Terms of Use, we reserve the right to suspend or end the services at any time, with or without cause, and with or without notice. Even after your use and participation are banned, blocked or otherwise suspended, these Terms of Use will remain in effect with respect to relevant provisions, including Sections 1, 3, 4, 6, 7, 9-16, and 18. </div> {{anchor|14}} == <span style="background: #FFFFCD;"><span lang="en" dir="ltr" class="mw-content-ltr">14. Disputes and Jurisdiction</span></span> == <div style="background: #FFFFCD;"><div lang="en" dir="ltr" class="mw-content-ltr"> ''Highlighted for emphasis'' </div> <div lang="en" dir="ltr" class="mw-content-ltr"> We hope that no serious disagreements arise involving you, but, in the event there is a dispute, we encourage you to seek resolution through the dispute resolution procedures or mechanisms provided by the Projects or Project editions and the Wikimedia Foundation. If you seek to file a legal claim against us, you agree to file and resolve it exclusively in a state or federal court located in San Francisco County, California. You also agree that the laws of the State of California and, to the extent applicable, the laws of the United States of America will govern these Terms of Use, as well as any legal claim that might arise between you and us (without reference to conflict of laws principles). You agree to submit to the personal jurisdiction of, and agree that venue is proper in, the courts located in San Francisco County, California, in any legal action or proceeding relating to us or these Terms of Use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> To ensure that disputes are dealt with soon after they arise, you agree that regardless of any statute or law to the contrary, any claim or cause of action you might have arising out of or related to use of our services or these Terms of Use must be filed within the applicable statute of limitations or, if earlier, one (1) year after the pertinent facts underlying such claim or cause of action could have been discovered with reasonable diligence (or be forever barred). If "choice of forum" clauses like the one above are not accepted by the courts where you normally reside, then (i) our choice of forum clause, above, shall be ignored, and (ii) you can refer any dispute to the courts of the jurisdiction where you normally live, following the applicable law rules of those courts. Similarly, if applicable law does not allow the enforcement of the choice of law in this section, then you can resolve a dispute according to the choice of law rules in the court of competent jurisdiction. </div> {{Tunit|123|'''Marketing Company Mediations'''}} <div lang="en" dir="ltr" class="mw-content-ltr"> As described in section 4 of these Terms of Use, you agree to resolve violations of the Paid Contributions without Disclosure in a Marketing Company Mediation at the Foundation's discretion. Marketing Company Mediations are '''binding''' mediations where, at the end of either a half or full day session, any disputed items that remain unresolved will be decided by the mediator in a legally binding decision. They will be conducted in meetings by teleconference or videoconference. If an in-person meeting is required, then the Marketing Company Mediation will take place in San Francisco County, California. The parties will split all fees and expenses related to the mediation/arbitration equally. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> You agree, as part of a Marketing Company Mediation, to cooperate with the Foundation, including by timely providing any documentation in your possession relating to your undisclosed paid editing activities including the accounts used, articles affected, and clients who purchased such services. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Marketing Company Mediations are subject to and governed by the Federal Arbitration Act to the extent that the mediator becomes an arbitrator. The prevailing party shall be entitled to recover its attorneys' fees (including all fees necessary to determine the applicability of the Marketing Company Mediation and to enforce the binding result) and all costs relating to the investigation and enforcement of its rights. A party may be deemed "prevailing" even if it is not successful on every claim asserted. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If for some reason the entirety of these Marketing Company Mediation requirements are found to be unenforceable, you agree to resolve any disputes as described in the beginning of this section. </div> </div> {{anchor|15}} == <span style="background: #FFFFCD;"><span lang="en" dir="ltr" class="mw-content-ltr">15. Disclaimers</span></span> == <div style="background: #FFFFCD;"> {{Tunit|1=106|2=''Highlighted for emphasis''}} <div lang="en" dir="ltr" class="mw-content-ltr"> At the Wikimedia Foundation, we do our best to provide educational and informational content to a very wide audience, but your use of our services is at your sole risk. We provide these services on an "as is" and "as available" basis, and we expressly disclaim all express or implied warranties of all kinds, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranty that our services will meet your requirements, be safe, secure, uninterrupted, timely, accurate, or error-free, or that your information will be secure. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> We are not responsible for the content, data, or actions of third parties, and you release us, our directors, officers, employees, and agents from any claims and damages, known and unknown, arising out of or in any way connected with any claim you have against any such third parties. No advice or information, whether oral or written, obtained by you from us or through or from our services creates any warranty not expressly stated in these Terms of Use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Any material downloaded or otherwise obtained through your use of our services is done at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material. You agree that we have no responsibility or liability for the deletion of, or the failure to store or to transmit, any content or communication maintained by the service. We retain the right to create limits on use and storage at our sole discretion at any time with or without notice. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Some states or jurisdictions do not allow the types of disclaimers in this section, so they may not apply to you either in part or in full depending on the law. </div></div> {{anchor|16}} == <span style="background: #FFFFCD;"><span lang="en" dir="ltr" class="mw-content-ltr">16. Limitation on Liability</span></span> == <div style="background: #FFFFCD;"> {{Tunit|1=106|2=''Highlighted for emphasis''}} <div lang="en" dir="ltr" class="mw-content-ltr"> The Wikimedia Foundation will not be liable to you or to any other party for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, regardless of whether we were advised of the possibility of such damage. In no event shall our liability exceed one thousand U.S. dollars (US$1,000.00) in aggregate. In the case that applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, the above limitation or exclusion may not apply to you, although our liability will be limited to the fullest extent permitted by applicable law. </div></div> {{anchor|17}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 17. Modifications to these Terms of Use == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Just as the Wikimedia community's input is essential for the growth and maintenance of the Projects, we believe that community input is essential for these Terms of Use to properly serve our users. It is also essential for a fair contract. Therefore, we will provide these Terms of Use, as well as any substantial future revisions of these Terms of Use, to the community for comment at least thirty (30) days before the end of the comment period. If a future proposed revision is substantial, we will provide an additional 30 days for comments after posting a translation of the proposed revision in at least three languages (selected at our discretion). The community will be encouraged to translate the proposed revision in other languages as appropriate. For changes for legal or administrative reasons, to correct an inaccurate statement, or changes in response to community comments, we will provide at least three (3) days' notice. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Because it may be necessary to modify these Terms of Use from time to time, we will provide notice of such modifications and the opportunity to comment via the Project websites, and via a notification on [[mail:wikimediaannounce-l|WikimediaAnnounce-l]]. However, we ask that you please periodically review the most up-to-date version of these Terms of Use. Your continued use of our services after the new Terms of Use become official following the notice and review period constitutes an acceptance of these Terms of Use on your part. For the protection of the Wikimedia Foundation and other users like yourself, if you do not agree with our Terms of Use, you cannot use our services. </div> {{anchor|18}} <div lang="en" dir="ltr" class="mw-content-ltr"> == 18. Other Terms == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> These Terms of Use do not create an employment, agency, partnership, joint control or joint venture relationship between you and us, the Wikimedia Foundation. For the purposes of European Economic Area law, United Kingdom law, or other laws that involve a similar concept, you are not acting "under the authority of" the Foundation when you use the services. If you have not signed a separate agreement with us, these Terms of Use are the entire agreement between you and us. If there is any conflict between these Terms of Use and a signed written agreement between you and us, the signed agreement will control. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> You agree that we may provide you with notices, including those regarding changes to the Terms of Use, by email, regular mail, or postings on the Projects or Project Websites. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If in any circumstance, we do not apply or enforce any provision of these Terms of Use, it is not a waiver of that provision. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> You understand that, unless otherwise agreed to in writing by us, you have no expectation of compensation for any activity, contribution, or idea that you provide to us, the community, or the Projects or Project editions. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> Notwithstanding any provision to the contrary in these Terms of Use, we (the Wikimedia Foundation) and you agree not to modify the applicable terms and requirements of any free license that is employed on the Projects or Project editions when such free license is authorized by these Terms of Use. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> These Terms of Use were written in English (U.S.). While we hope that translations of these Terms of Use are accurate, in the event of any differences in meaning between the original English version and a translation, the original English version takes precedence. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> If any provision or part of a provision of these Terms of Use is found unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and will be enforced to the maximum extent permissible, and all other provisions of these Terms of Use will remain in full force and effect. </div> <div lang="en" dir="ltr" class="mw-content-ltr"> == Thank You! == </div> <div lang="en" dir="ltr" class="mw-content-ltr"> We appreciate your taking the time to read these Terms of Use, and we are very happy to have you contributing to the Projects and using our services. Through your contributions, you are helping to build something really big – not only an important collection of collaboratively edited reference Projects that provides education and information to millions who might otherwise lack access, but also a vibrant community of like-minded and engaged peers, focused on a very noble goal. </div> ---- <div lang="en" dir="ltr" class="mw-content-ltr"> '''These Terms of Use went into effect on June 7, 2023. Previous versions of the terms:''' </div> * '''<span class='plainlinks'><span lang="en" dir="ltr" class="mw-content-ltr">[{{fullurl:Policy:Terms_of_Use|oldid=98524}} Terms of Use (2014–2023)]: effective from June 16, 2014, until June 7, 2023</span></span>''' * '''<span class='plainlinks'><span lang="en" dir="ltr" class="mw-content-ltr">[{{fullurl:Policy:Terms_of_Use|oldid=82013}} Terms of Use (2012–2014)]: effective from May 24, 2012, until June 16, 2014</span></span>''' * '''<span lang="en" dir="ltr" class="mw-content-ltr">[[Special:MyLanguage/Archive:Terms of Use (2009)|Terms of Use (2009)]]: effective from 2009 until May 24, 2012</span>''' <hr /> <div style="font-weight:bold;">{{Disclaimer for translation|textonly=yes}}</div> [[Category:Terms of Use{{#translation:}}| ]] [[Category:Policies{{#translation:}}]] e678vcdif5mozwxxtk804q2je2dqx6d Translations:Policy:Terms of Use/10/ang 1198 196346 582994 2026-05-30T03:28:44Z Lluuvely 313992 Created page with "$100000" 582994 wikitext 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